Lovely hotel, great service, yummy food, comfortable beds and we had a great scenic view.

Simply the best hotel in Lisbon. The Four Seasons Ritz is the hotel for both business and discerning leisure travelers to Lisbon for decades. While there are now more hotel options in Lisbon, the Four Seasons Ritz is the hotel that still sets the standard for service and accommodations. read more

Ritz Four Seasons Hotel - Hotels Near Me - Lisbon, 11

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I don't think I've ever reviewed a hotel before, but I have to share my excellent world-class experience at Ritz Four Seasons Lisbon. It's easily the most stunning hotel property in the city with a great pool/spa and the best 360 degree views of Lisbon from its rooftop (!) running track. And the amenities are as you'd expect with a beautiful lobby with stunning floral arrangements and Michelin starred hotel restaurant. But the service here - namely the concierge personnel - put the Ritz Four Seasons above and beyond. My checked-in luggage was misrouted from LAX and was just sitting in AMS. The concierge staff called the airline and airports multiple times day/night and gave me constant updates. Once my bag was located, they arranged to have it personally delivered to the hotel overnight: It arrived 01:30. My vacation would have been nearly ruined if not for the staff's hard work, as I was getting no where with the airline. It's never a fun experience to have your luggage lost, but should this misfortune occur, there's no better place than the Four Seasons to be staying at because the professional and courteous staff will go beyond expectations to ensure your trip is not hampered. I am forever grateful to the concierge for making my Portugal vacation incredibly memorable. read more

Ritz Four Seasons Hotel - Rooftop views of Lisbon - Hotels Near Me - Lisbon, 11

Chris and I stayed at this hotel for one week on vacation in Lisbon. The public areas are stunning and have beautiful artwork. The dining is incredible. We dined here twice. On our second visit we ordered the special degustation menu for two people. It was priced at 69 euros per person and it was amazing and portions were large. It included five courses plus a dessert sample platter. We only ate the first four courses and then informed the server to not have the chef make the fifth course. We forced ourselves to eat desserts and they were both spectacular. The room was very large with a huge balcony and views of Lisbon. The hotel and rooms are well insulated and we never heard any noise from adjacent rooms or the hallways. A room safe large enough for a laptop and valuables was perfect. Views from the rooftop running track were stunning. The bathroom was huge with separate areas for the sinks, the shower, the toilet and the deep bathtub. The toiletries were high end products from L'Occitane. This is a true luxury hotel with service and food to match. We highly recommend this hotel! read more

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Don't tell a taxi driver to take you to the Four Seasons Hotel, it's known to most as the Ritz. From what I have learned, this is a five star hotel that was built in the late 1950's when the Portuguese dictatorship was in place. The inside of the Hotel is well decorated with huge crystal chandeliers, marble floors and exquisite furniture throughout the first floor lobby and restaurants. This is not a very attractive Hotel from the outside, but inside of the Hotel surely makes up for its outside appearance. One issue with this location is that it's probably not suited for tourist's that would find it more appealing being close to city's historic Centre and some popular museums. Our room was fairly large with a balcony that had a wonderful view of the City. The luxury room included a very comfortable king sized bed, a sizable sofa, and an updated marble enhanced bathroom. The room also had USB sockets along with personal espresso machine. We did not unfortunately have time to enjoy the spa and the indoor pool. But I did take advantage of the rooftop running track, along with the fitness facilities. The rooftop track had awesome views of the City. We had breakfast and dinner in the Varanda restaurant which we very much enjoyed. The white glove service and the staff is always attentive to any of your needs. The Hotel is next to the Eduardo VII Park and only a short walk to the El Cortes Ingles department store. And by the way, that store has everything you can possibly imagine. read more

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What a great hotel.! We travel a lot and this is one of the best hotels on the planet. Their art collection is amazing and the lobby floral decorations are hard to accept as real. The restaurants are great and the service is impeccable. The room was huge and was exceptionally clean. The bedding is very comfortable. We get a LOT of massages and the spa was in the top 2%. A special shout out to Rafael and Rosa on the concierge team. read more

Best stay of my life. First time at a Four Seasons and never settling for less. You truly get what you pay for and we experienced the best stay. Short version- top notch service & hospitality, super clean hotel and beautiful amenities (gym, spa) Long version- We stayed here for a week during our two-week Portugal trip. This hotel truly felt like our home away from home. We had a fantastic start to and end each day- being kindly greeted by all staff we passed. I normally travel with a travel pack of Clorox wipes but I didn't use it here at all--our room was spotless. I also don't typically have housekeeping come in (I leave the "Do Not Disturb" sign up all day) but I figured this is the best establishment to make an exception. Housekeeping was incredible. Down to the last coin scattered across the coffee table, everything was straightened out and we returned each evening to a picture perfect room. They even put FS bookmarks in our books, lens cloths next to our glasses and folded my fiancé's clothes left atop his luggage. We got engaged on this trip and I later was told that my fiancé had been working with Cristina (a FS employee), to prepare for and celebrate our engagement. She helped my fiancé look for and make reservations at Michelin restaurants. On two evenings we returned to our room to find a complementary bottle of champagne and strawberries. On our last night of the week-long stay, we returned to our room decorated with balloons and some more bubbly (see attached photo)! Location- it was a hike back after walking up and down the Avenida but nothing a Lime scooter couldn't solve. We loved that we were in close proximity to the Avenida but not right on top of it so it wasn't too busy. Our room had a beautiful balcony view of Eduardo Park, which we took advantage of every morning with a hot espresso. I was thoroughly impressed with the level of assistance and service that we received. I would absolutely return to this hotel and stay at other FS establishments in the future; they've made it nearly impossible for us to stay anywhere else! read more

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The exterior isn't the nicest, and neither are the rooms. However, the service here is beyond five star. The staff is so kind and helpful. Rooftop views are fantastic also. read more

We're on tour in 11 European countries. This is the 6th stop and by far the WORST hotel we've stayed in. Paying 600. A night for 4 rooms each. The hotel smells like bums pee on the carpets. The food is EXTREMELY overpriced. We just had a sprite with a splash of cherry grenadine and was charged 17. for a SPRITE! Aside from service being horribly poor the food takes an hour at minimum to be ready. You have to literally get up and grab a waiter by the arm to take your order. If the cooks were any slower you'd think it was a open kitchen where you make your own food and serve it to yourself. Worst experience ever. You can find a cleaner , contemporary , not outdated hotels elsewhere for a fraction of the price with nicer people. Stay far away. read more

I stayed at the Four Seasons Hotel Ritz Lisboa in Lisbon, Portugal for two nights on 5/22/2018 and 5/23/2018. It was my 1st time there. As I was traveling with Tauck, they chose the hotel. One of the friendliest staffs that I have ever encountered. Large rooms and the public areas are wonderful. Greatly enjoyed staying here. Plus, I took photos. read more

I'm not sure if it's the Ritz/Four Seasons combo but this was one of my favorite stays at a Four Seasons. First of all, I was impressed with the size of the rooms. My room was very spacious and included a large balcony overlooking the park. It was great to be able to relax on the balcony and, even when I was inside the room, the windows spanning the entire wall allowed me to enjoy the view. The staff was very friendly and went above and beyond to make sure we were comfortable. I was especially impressed with housekeeping. They did a wonderful job. I also have to mention that the food was delicious both in banquets and the restaurants. I thought that the location was good. I was able to walk pretty much everywhere I needed to go. It was especially nice going for runs in the morning and exploring the different neighborhoods but wow, that hill going up to the hotel is a killer! Good thing the doormen have chilled water and towels waiting for you when you get back. The hotel has such a homey feel from the lobby, to the restaurants, to the rooms. I love it and wouldn't hesitate to go back. read more

The best hotel I've ever stayed in, hands down. The gym on the roof has great views of the city and outdoor track in the perimeter. The staff is authentically friendly and helpful. The hotel is about 13 minutes from the airport by car, and close to the good stuff in Lisbon. Enjoy your stay :) read more

The spa and the gym here were fantastic. Our room was really big, had a balcony overlooking the city, and a proper walk in shower in the bathroom. We had room service on night club sandwiches which were excellent. There was a great choice for breakfast and it was a really nice touch having a map of a running route round the nearby park in the room. Every day there was a little bottle of port and some Portuguese custard tarts in our room when we returned. But despite all of that, I'm only awarding four stars as the place felt a little stuck up. We never had dinner in the restaurant as I would have had to wear a jacket and tie, which is stupid. The staff at breakfast, reception and the concierge were a bit snooty and not as friendly as they could have been. The honorable exceptions to this attitude problem were the doormen, who were great read more

Excellent hotel, and while you wouldn't expect anything less from a Four Seasons, the details won me over. Comfortable rooms with a terrace, great breakfast, amazing location. You can walk to Praca do Comercio in 30 minute, if you're so inclined, or otherwise head to the top floor and enjoy a 360-degree view of the city. It doesn't hurt that the best view is from the excellent gym, which also has a running track all around, and complimentary snacks and drinks. The spa is even better, with a gorgeous pool where you can make laps or sit by and relax. Solid food selection for the breakfast buffet and attentive concierge, everything worked fantastically during my stay, I can't think of anything that didn't live up to the expectations. If you want to indulge a bit while in Lisbon, the Four Seasons is the place to be. read more

A true luxury hotel. I hosted an event for 40+ guests for a stay and meetings. Banquet staff were phenomenal before, during and after my event. Front desk and Concierge provided VIP service the entire time for my large group. Everyone was friendly and accommodated our every ask. Rooms were large, comfortable and clean. Housekeeping totally took care of my little home away from home for the week I was there. I had a balcony overlooking the park and views of sunrise to nightlife. Meeting space was really spacious and nicely laid out, and the food service provided included the tastiest dishes and sides we tasted anywhere else in Lisbon. Hotel is conveniently located close to the airport or downtown. read more

Insanely priced hotel given the comparables elsewhere in the city, the Four Seasons (Ritz) is certainly one of the top options in Lisbon. The staff are incredibly friendly, the fitness center is amazing, and the food is.... Above average. The rooms themselves are great but there's a ton of unused space that I thought could be better leveraged--I somehow had two hallways in my room and 3-4 closets. All that said, this is definitely a great place to stay at if you're traveling for work but I wouldn't pay out of pocket necessarily to stay here... read more

First time in Lisbon. Beautiful hotel just outside the crowded central city. Room overlooks a beautiful park and is spacious and well maintained. Bathroom is large with good water pressure and nice amenities. Breakfast is a large delicious buffet overlooking park. Service is friendly and helpful. Centrally located and short walk to train station. Great place to stay while visiting Lisbon. Be sure to go to Sintra local historic attraction. read more

Beautiful hotel and highly recommended! The gym on the roof is just amazing and the views from the balcony is lovely. The pool is serene and a great place to hang out to spend a rainy day. It is a bit out of the way from the main restaurant and shops area, but totally worth it if you plan on spending any time at the hotel. Service is professional and typical of a Four Seasons and you can even rent wi-fi hotspot for 10 Euro a day. Definitely worth staying here if you prefer being in the quieter part of the city. read more

We just returned from our trip to Portugal and stayed at the four seasons / ritz in Lisbon and couldn't be happier with our stay. The hotel and spa are very well kept and beautiful. The food and service were impeccable. The staff was incredibly accommodating to my two small children, providing treats, toys and comfortable bedding for them. In particular, we were very impressed with Caterina and her amazing customer service. If you decide to stay over a weekend, don't skip the weekend brunch - it's to die for! All in all, I can't recommend this hotel enough and would absolutely stay here again. read more

Came to check out this hotel while on vacation. It was gorgeous inside and out. Will definitely book at least on night on our next trip.

This is a remarkable hotel in most ways. The room we were in was large. The elevator lobby on our floor was spacious. The lobby was large and attractive. There were too many shops for my taste: how much shopping can a person do? The patio dining looked attractive. We had breakfast buffet both mornings which was fine though not remarkable. We had lunch one day and dinner another day in the lobby bar. Service was an issue. When we arrived, our rooms were not ready though it was early. The neighborhood is nice. Was it worth the cost? Hard to say read more

My wife and I stayed here for a week in late September. One night when we returned to our room after a day out, we found that my wife's pajamas had gone missing. She had left them on the bed that morning when we left. The maid came to the room and communicated through sign language that she didn't clean the sheets, and that she has no idea how the pajamas disappeared. We spoke to her boss in english later, and she had no clue either. I then spook to Rodrigo Felix Da Costa, the assistant front office manager, and he said that he couldn't take sides, and that they would conduct an investigation. There were no "sides" to take....my wife's pajamas were missing. After a week or so, Rodrigo offered to reimburse us for the cost of the pajamas only, as if the stress of having clothing stolen from our room at the Four Seasons were either inconsequential or an everyday thing (we spent a lot of time turning the room upside down to make sure that nothing else had been taken). Finally, another person at the hotel offered a total reimbursment which amounted to less than 1/3 of a single day room rate charge as compensation. And no one apologized for the theft until I was talking to the fourth individual at the hotel about the theft. All in all a really crappy thing to have happen, which was only made worse by the sloppy and careless attempts at resolution by the hotel staff. Supremely unimpressive....would not stay there again. I travel extensively, and I haven't had anything stolen from my room in 15 years. Even if it was somehow inadvertent on their part, the resolution was inadequate, feeble, and disrespectful. You don't go to a place like this for such a pedestrian handling of the issues that sometimes come up in the hospitality business. read more

Fantastic experience at this property. All employees we dealt with spoke excellent english. The location is fantastic. Four Seasons Ritz is decorated beautifully and the rooms are large and immaculately clean. If you have a chance go to the top floor gym, its very modern and has one of the most amazing views in Lisbon. The concierge is very connected and effective. We also enjoyed the sophisticated bar, only drawback was the abundance of smokers. We will only stay at this hotel on any trips to Lisbon. read more