A hotel driver picked me up from the airport and he set the tone! Excellent first impressions of Hotel da Baixa! As we drove in, he shared history of the area and was very friendly. As this is my first time in Portugal, I appreciated the info. Check-in was a breeze and again, so friendly and welcoming. Today, we enjoyed breakfast that is included (maybe in only some bookings?) Caught a glimpse of the library, turntable, and vinyl collection. Love this place!! read more

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This boutique hotel s located in the Baixa neighborhood. The location is one of the best things about staying here because so many areas are within walking distance. The hotel was clean and the staff made the experience extremely pleasant. Everyone we interacted with was so helpful and welcoming. When we first reached the hotel, the Uber driver let us out at a location that wasn't exactly in front of the hotel. As we were walking, we got turned around and called the hotel to let them know that we couldn't figure it out and one of the front desk's associates actually came out to find us and walk us back to the hotel even helping us with our luggage on the walk back to the hotel. If you're visiting Lisbon and want to be located in an area that has so much to offer and with so much energy, I would recommend this hotel read more

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If not for the construction next door, I would give this hotel 4.5 stars. Check-in was easy and I appreciate the staff accommodating me as I arrived really early. Breakfast was fantastic and the room was really lovely. Lots of surprise and delight. The location is also central for getting around however you do have to walk a bit to catch a Bolt due to the streetcar ROW in the front of the building. This is mentioned on the booking site so I wasn't surprised but did find it mildly inconvenient. That being said, they upgraded my room which would have been a major perk except the upgraded room was right next to the construction next door. I was close enough to hear the voices of the workers. To say it was a gawd awful experience is putting it mildly. I would have much preferred the original room to be spared that noise Morning and Night. Never again. read more

Hotel da Baixa - Nice exterior. - Hotels Near Me - Lisbon, 11

Hotel da Baixa was by far one of the best hotel choices we made on our trip. Prior to traveling to Lisboa, I researched a ton and landed on Hotel da Baixa based on its proximity and price. We booked it for 3 nights and chose the room option that came with breakfast. The hotel was very communicative and sent us all the information we needed prior to arriving. We did schedule transportation because it was 5 of us (160 euros RT), but the same car (black Mercedes van) is available on uber for 20 euros so choose wisely. Our driver did arrive on time and got us to the hotel safely. The street where Hotel da Baixa is located on is pedestrian only so we had to get out a block away and walk to the hotel. It was raining so this wasn't fun but we managed. We arrived around 8am and check in wasn't till 3pm, so we had alot of time to burn. Luckily, they offered us breakfast and swiftly got our rooms ready well before 3pm. The hotel is centrally located so it's so convenient. We had all we needed during our stay and the staff was very friendly and attentive. The onsite restaurant was great and according to my friends, has one of the best tiramisu's they've ever had. Another highlight was our bathroom. It was huge with a beautiful large window that opened at the top. I loved our stay and would return in a heart beat! read more

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This is by far probably the best hotel l have been in my travels lately. I have travelled with my family for years and I have been to many hotels. It turns out this one in Portugal is the best. The service is impeccable, the manager Pedro Falcao and his staff are amazing and always watching out for their customers making sure they have a great stay. The breakfast is amazing and their omelette bar is one of the best I have seen. If you ever travel to Lisbon you have to stay here!! read more

I truly loved this hotel. We arrived at around 9:30 a.m. so no chance of getting our room. But Nabin greeted us so kindly and assured us that our bags would be safe. They offered us a free breakfast and said they would let housekeeping know we were waiting. We set off to enjoy the city for awhile, and although our room still wasn't ready at 2 p.m. (check-in is 4) Andrea offered us beverages while we waited. Almost immediately, they informed us that they had moved our luggage up to the room for us, which I thought was a really nice touch. We also had a welcome bottle of champagne chilling. The room was small, but very charming and comfortable. I've never stayed any place where I noticed how wonderful the linens smelled liked I did here. The drinks in the minibar were free for you to enjoy, and there was always a large bottle of water that we definitely drained each day. The breakfast had a fairly good variety to choose from. My husband and I especially enjoyed the smoky bacon, which almost tasted like Canadian bacon. They also had some flat cornbread rounds that were like muffin tops- delicious. The hotel is close to the Rossio train and metro station and an easy walk to many of the sights in town. More than anything, the impeccable service would bring me back to this lovely hotel. read more

Hotel da Baixa - Welcome bottle of champagne plus in-room Nespresso maker - Hotels Near Me - Lisbon, 11

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This is one of the most amazing hotels that I have ever stayed at. The rooms were so nice and comfortable, and all of the safe went above and beyond. Daily breakfast was delicious. The location is optimal and perfectly located to central Lisbon and the train stop. I will definitely be staying here every time that I am visiting the city without hesitation. read more

Hotel da Baixa is easy to spot with its gorgeous green tile facade. The location is prime for walking around Lisbon, but it's still very quiet. I stayed here one night and had a room facing the street and there wasn't an issue. The hotel is clean and modern, and the room was big. The people working the front desk were helpful and friendly, and they even mailed off some postcards for me as I was leaving. Minus one star because the breakfast was not very spectacular. No one brought or offered me coffee, and the options for vegans were basically just plain bread and fruit. I would have expected a bit more (soy yogurt, vegan butter, maybe some veggie slices or vegan cheese?) for this price tag. read more

Would have liked to review the hotel. We had a United Airlines flight cancelled the day before arriving and we were stuck at Washington Dulles from SFO. Our travel agent contacted the hotel immediately and told them the situation with all the documentation. Hotel refused to help us with the full cost of the room and did not respond to any inquiries from us. Would not stay there and would recommend against it if there is a chance your flight from the US is cancelled. read more

We were so glad that we had booked Hotel da Baixa for our stay in Lisbon earlier this month. We had a stylishly decorated room with very comfortable beds. The bathroom had a large shower, huge bath sheets and great amenities. A fresh water bottle was supplied daily. Breakfast was delicious with many cold and hot choices, as well as a station in the restaurant for made-to-order omelets. A mini bar in the lobby was stocked with juices and a coffee machine, and free sweet snacks were offered every afternoon. All the staff was friendly and eager to help or answer questions. In particular, my husband and I greatly enjoyed the complimentary tour given by the guest services manager, Pedro Falcāo. Pedro led a very interesting and entertaining walking tour that covered major locations and their history, always in a lively manner and with great humor. The tour included free pastéis de nata en route, a beverage at the end in the hotel bar, and a surprise gift. Pedro answered all our questions throughout our stay and was always available to help organize additional sightseeing on our own. We don't know how we could have done better than Hotel da Baixa, with its excellent location and unique charm. read more

Both my husband and I loved our stay at this hotel. It was very clean, updated and the service was great! The bathroom was a very nice size eith a walk in shower with double shower heads. Our bed was super comfy and I loved how we could open our window and look out. It was in a great area where you could walk around and see and enjoy Lisbon. Here is a couple of things to enjoy. Along the way there are many stores you can go to. read more

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Hotel is very clean. The bed is very soft and comfy. The bathroom is very nice. The only thing is that the usb plug doesnt work. They gave welcoming champagne that was very good. Staff was helpful. They recommended a very good Tour company. The hotel is centrally located easy to walk around. It is very close to the shopping area and restaurant. The only thing is that first they said when we checked in that they will give my group complimentary breakfast. Then the next morning the staff where the breakfast was located was looking for our names and it wasnt on the list. But she still accomodated us. Even though we had that incident everything in the hotel was great. I would book again to this hotel if ever I go back to lisbon. read more

Overall I really liked the hotel: Pros: Location is amazing Staff is really helpful Room are small but quiet and clean Their pastel de nata was great, tiny and better than the bakeries Cons: The only thing that bothered me that the services and restaurants they recommended were really expensive and not of high quality. One restaurant they sent me to got bad reviews online but they assured me it was great and it was awful and expensive. One restaurant nearby (Taverna Alfacinha) they tried to talk me out of was so good, I went there twice. read more

The hotel is beautiful and situated in the heart of downtown close area attractions, restaurants and shopping. Our room was well appointed. We were greeted with pasteis de natas. The restaurant on site served delicious breakfast and also had lunch and dinner of so desired. Many outsiders visited the restaurant and the bar. The hotel offers a free walking tour led by the guest services manager Pedro. It was a very educational experience. Only downside is the street is closed to traffic except the tram which stopped across the street. So for Uber or Bolt you will need to walk a block then schedule your ride. The staff were friendly and helpful. The hotel provides free bottled water, fruits, coffee and fruit juices in the lobby 24 hours/day. Even the minibar items were included with the room. We stayed 5 nights and were upgraded to beautiful king room. If I'm ever in Lisbon again I will be staying there!! read more

Wonderful service and staff! The location was perfect and within walking distance of many great spots.

Fabio and the other concierge were so accommodating upon my arrival as a worn traveler. I arrived at 10 PM and they promptly brought me tea, recommended from their menu a Portuguese dish and white wine. They go above and beyond for exceptional service and I will be telling everyone. The room itself is amazing. Originally office building, it is perfectly restored to have charming character with modern amenities. They even give you an iPhone to help navigate the city if you are a traveler with no service. City street views available in certain rooms. Cute custard treats with tea in the lobby. I'm in love with Lisbon and never going home! read more

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Super comfy beds, excellent location. Breakfast is good. My only complaint is that the front desk doesn't carry cash to exchange bills for customers... not even to break a $50 bill. read more

Manager ARMINDL LURIS is the rooms, division manager and he can't seem to process the rooms to get guests into them in a timely manner. The bar area has the most uncomfortable chairs. Directions to the restrooms were inadequate and resulted in wandering around trying to find it given the poor signs Instructed. The bar employee was not friendly. read more

Great stay at this very nice hotel. The team here is top notch, rooms although somewhat small by most standards are clean comfortable and exceedingly nice. I highly recommend this establishment in the center of old Lisbon read more

Came here for a remote work spot. They were very friendly and welcoming. They showed us around the lounge/bar area and just asked that we order something while we were there. They didn't fuss over us or make us feel rushed. Good wifi, not crowded, pretty quiet until the music gets turned up a little in the evening. They even helped us print our train tickets. Beer and espresso very reasonably priced. read more

This hotel was great! The location was amazing!! Right downtown on the backside of their main shopping street, which makes it a little quieter. Everything you'd want to go to in Lisbon is less than a 20 min walk away. I often found myself passing it walking from one location to another, which was extremely convenient for dropping off bags, using the restroom, or charging up my phone. I stayed in the junior interior room, and it was more space than I needed traveling solo. I think it'd be enough room for two people too, but if you had a lot of luggage it might get a little tight. If I go back to Lisbon, I'm definitely staying here! read more

Above and beyond service! Such friendly staff and amazing location and hotel! Will definitely be coming back

Service was excellent rooms were clean, linens were so clean. Room hotel bathroom soo clean. Complimentary snacks and drinks soo good. Free breakfast was soo good read more

Our 2nd to last lodging in Lisbon, Hotel da Baixa was fine. Nothing glaringly wrong, in a really great location. It was a hotel, and that's what we needed at the time, so I guess I'm A-OK with it. The long and short of it: 1. Room. The room was small, something we had become accustomed to in Lisbon, but overall it was nice. The appearance of the room is very modern but in a cheap sort of way. It kind of minded me of a very small hair salon (lots of white curves and blank walls). Not bad, just not super cozy either. 2. Bed. The bed was hard (also something we knew would happen) but not as hard as some places we stayed. I'd say a 7.5 on the 10 point firmness scale. Not sure you'll find much softer in the city if that's what you're looking for. 3. Location. The selling point of Hotel da Baxia is its spot right in the middle of the main run of Lisbon. The shopping/dining/lively area of the city is a quick walk from the hotel, which is especially nice when you've been walking all over the country for weeks. This is the aspect that puts the hotel apart from others. 4. Price. For the location, the $120ish USD per night was well worth it, especially when we were on the back half of our trip and tired. Not so different form a great AirBnb we had stayed at earlier, I'm not sure I would pay it unless I was more committed to doing less walking and more lounging (which at this point I was). 5. Staff. The staff were very accommodating and friendly, offering us coffee at check-in and ensuring we had everything we needed. When we got to the room, we noticed that there were 2 twin beds instead of a king. This was addressed and resolved almost immediately which our tired selves appreciated. Thanks guys. 6. Phone. They do that thing where they offer you a smart phone to use while in the city so you don't have to rely on WiFi or data. We never use it but it's always nice when a hotel offers it. Hotel da Baxia was fine, but very run-of-the-mill. Aside from it's great location, I'm not sure I'll really remember it apart from any other hotel on any other trip. That being said, there wasn't much wrong with it so I can't complain too much. Overall Grade: C read more

This is an amazing boutique hotel (copying my review from another site, because I love this hotel so much!) 1. Before even arriving at the hotel, I emailed with the hotel a few times (to ask for recommendations) and they always responded in less than 24 hours. 2. We shipped a package from the USA to the hotel and the package was already waiting for us in our suite when we arrived 3. Minor thing, but such an impression: the hotel has a signature scent made specifically for them and it smells lovely 4. The room was absolutely clean and beautiful, but the best part was seeing a welcome bottle of champagne chilling on our table 5. Each room has a complimentary Android phone that guests can use to take while walking around Lisbon (30 min free international calling and unlimited WiFi) 6. The shower, wow: water pressure is fabulous and there are three settings. You can have the water in the shower come out as rain, waterfall, or shower. Bathroom is very large and spacious. 7. You can connect your phone bluetooth to built in speakers in the room so you can have surround sound and listen to your favorite tunes: amazing. 8. Their toiletries are fabulous, they use high end quality shampoo, conditioner, bodywash, lotion, etc. 9. They provide bath SHEETS instead of bath towels! For anyone who has never used bath sheets before, it is hard to go back to bath towels when you try bath sheets 10. For the ladies (and gents that use this) the hairdryer was high end and works amazingly. 11. There are free Portuguese national desserts of pastel de natal (egg custard tarts) in the lobby 12. Breakfast was very delicious and was quite a big spread: vegetarians and carnivores alike will be satisfied with the options 13. Employees were so sweet and accommodating 14. They found out that we had our wedding, so they delivered another complimentary bottle of champagne and assorted trays of delicious desserts 15. The minibar is all complimentary if you do not get towels/beds changed -- this is a great way to encourage being eco-friendly 16. Central location - walk everywhere. 17. Bed was so comfortable, pillows were so fluffly. 18. Sleek design - the closet and minibar look like they are part of the bedroom wall so they are well hidden and everything looks modern/clean. 19. I am sure I am forgetting other things, but this is the favorite place we've ever stayed at and we have stayed at a lot of nice properties like Kimpton, Shangri-La, Sofitel, The W, JW Marriott, etc. We loved that it was a boutique hotel, so it is not a large property, but every little detail was thought out. We loved everything. read more

My family and I have been traveling across Europe and have stayed in 11 hotels over a 5 week period. We stayed mostly in Marriott Autograph and resort locations. This hotel was our favorite out of all of them. The decor is modern but classic. The staff is friendly and accommodating. The location is great. Would highly suggest visiting the market less than a half a block away, grabbing something to eat and drink and take a tour on a Tuk Tuk. We will be staying here again on our next trip to Lisbon. read more