Our stay was nice. The rooms were clean and beds were comfortable. The buffet had a lot kof options for breakfast. I would stay here again. read more

Lisbon Marriott Hotel - Hotels Near Me - Lisbon, 11

What's not to love? Platinum status abounds for or free night on our new life journey expats from the Isa to Portugal. We decided to stay here because I had a free night to use, but also they are dog friendly. We wool a separate flight from koa the wonder dog but this was where we would rendezvous. They not only welcomed us and Koa but 6 huge bags , 4 suitcases and a large dog crate! Free breakfast, also dog friendly, and everyone loved to say high to koa especially the staff. What a great welcome to our new country! read more

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Great experience from checking in to checking out. Their hospitality was on point and highly recommend. Thank you, Pedro for making our night stay in Lisbon wonderful. read more

Checked in before 12am after a very long travel day. We came in and the hotel room was very warm. We turned on the AC to its highest capability and coolest setting and it only blew out warm air. We immediately alerted the front desk who said to give it 10 minutes. 15 minutes later we get a call asking if it is set to cool. It is now 1am and they are clueless of how to give any solution. The obvious would be to give us another room, but it seems like the staff is incapable of coming up with this solution themselves. Update: they moved us once we came downstairs insisting. Our new room has AC but no hand soap and only one bath towel for two people. Thankfully the hand towels are big enough for me and it wasn't a shampoo day. Nevertheless, we are just happy to finally shower and sleep. read more

The bar service are good. They are excellent , on the late night shifts. Their food menu was great too, could have been more though. read more

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These people are fantastic. Friendly,, helpful, kind, concern for the guest. Etc. I would stay here again in a heartbeat. read more

Lisbon Marriott Hotel - The view from the room - Hotels Near Me - Lisbon, 11

Traveled here for vacation, short two day stay to start off the Portugal trip. Hotel is located not too far from the airport - about 20 to 25 minutes so a nice place to stay between airport and downtown Lisbon. Also about a 15 minute walk to the train station (not too bad, but some uphill/downhill). Parking can be a pain, there is some limited street parking but better to be safe and just don't have a car in Lisbon, Uber and public transit work well enough. The lobby is decently sized but fairly busy - the hotel is fairly large with quite a bit of floors and there are always people coming and going. Check-in was a bit slow which always happens in hotels outside the US (why do we need to sign so many things). The room is decently sized, with a small balcony and nice view outdoors. Will be very comfortable for a few night stay. Wifi worked well, water was not as hot which required a few calls, but otherwise the stay was pleasant. Club lounge was small, but we'll appointed. Lots of great snacks, some nice free drinks, and easily accessible near the lobby. Now breakfast - one of the best I've had in Europe. Highly recommend it - made to order omelets, great pastries, probably over 100 items. read more

I arrived here at 10:30am & was not given my room key until 3:30pm. Unacceptqble! In all my years of staying in hotels, I have never had to wait on a room as long as I had to wait on my room here at the Lisbon Marriott. It's almost as though the Front Desk manager doesn't allow anyone here to check in early. I wasn't even offered to pay extra, to get a room sooner & I know rooms were available the night before, because I checked prior, thinking that I might come in a day early, & this hotel had rooms available. Therefore, I know this hotel was not sold out the night before & they had rooms available for me to check in early, the following morning. Even as the titanium member, which I have been a loyal Bonvoy titanium member now for several years, I was made to wait for my room from 10:30am until 3:30pm. This is the time when I went back to the front desk & asked if my room was available & they finally gave me a key -after having flown all night from the USA. Not a hospitable welcome to Portugal! I stayed 8 nights here & one morning I asked a member of the housekeeping staff how long does it take her to turn a room around for a new guest to check in & she said about 30 minutes. This really infuriated me. I truly think the front desk manager at this hotel insists that no one is ever allowed to check in early while on his clock. The front desk manager literally made me wait 5 hours in the executive lounge before he would give me my room key. I would've given this hotel a very high writing otherwise. The restaurant was excellent for breakfast and the dining room staff could not have been more professional. Housekeeping was very nice and provided many amenities. It's true, the hotel is a Uber ride away from the main parts of the city, where you want to visit, but it only takes about 10 minutes to get there and it's only a $5 Uber ride. I'd stay here again. But, being made to wait for my room was not a kind or welcoming introduction to Portuguese hospitality. read more

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The staff at this hotel is great, but if you arrive early before your check in time, you will not have access to your room until check-in. If you want to receive points for dining, you have to get dinner in your room not at the restaurant I found out about this after I checked out days later now let's talk about the location if you want something quiet this is it away from all the tours there is a public bus service right in front of the hotel. And there is some excellent little restaurants when you come out the hotel go left go over the bridge and there's cafés right over the bridge. There is one dining area I love go over the bridge and to the right down the alley is an excellent little dining area before you get there. There's a Gyro place and there's even a barber that charge you seven euros to get your haircut and there is a public zoo within a 10 minute walk, but it is pricey 30.50to get in per person but other than that, the hotel is great PS DoorDash and Uber eats to come to the hotel and my last comment if you're going to the hotel, take a Uber it will charge you €10 take a cab. It will cost you between €30-€35 and if your Uber does not work at the airport what I'm referring to as the app make sure it's international setting or you will have an issue getting an Uber read more

I had great experience with Catherina, a customer service or front desk representative. She was very hospitable, incredibly helpful and so friendly. She explained everything perfect. Great location Hotel, hotel is well maintaine, friendly staff and the food was awesome. The best stay ever. read more

This hotel has serious problems. We are on the 18th floor, have been club members for many years. The arrival/check in was horrible. Handed our room card with no introduction to hotel, club, Wi-Fi, nothing at all. We are in a foreign country, the knew that when we checked in. No welcoming, zero none. The garage was closed and the only option we were told was "good luck finding something on the street". No suggestions, no guidance, no help. Arrived at the room.... Phone at desk does not work, bidet has no water to it, shower leaks so much it is dangerous to walk on the floor after use, more than a little mildew in shower! 2 of the 4 elevators don't operate. The hotels needs a "facelift" but you'd think it wouldn't be done on a Saturday. The noise and cut off access . I needed coins for the parking meter, I went to the bar he said they don't use cash, please go to the market "Refresh" just across corridor. Went there, the clerk said she would not give me coins for a €5. So I went to reception! finally got some coins. But why didn't the bartender suggest the reception? Why was the clerk rude? Why did the bellmen let us know we needed coins for parking in the area? LACK OF HOSPITALITY AND CARING ABOUT GUESTS. DO NOT SPEND YOUR €250+ at this hotel. read more

I'm not use to these short flights as of late but I'm not gonna complain! My folks lived outside Lisbon in Belem for some time. I'm so happy they had the pastais de Belem at the hotel. Check in was a little bumpy. The manager made it right. Breakfast was at Citrus downstairs. Omelette station is all I need. I got upgraded to a suite overlooking the pool. read more

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This was the first hotel I stayed in on my trip around Portugal and Spain for 11 days. Beautiful hotel 4.5 stars! The lobby itself was rather crowded because there are quite a few number of guests (tours) who come here. The rooms were fairly clean, but something I appreciated about the hotel was the amount of exploring I was able to do. At night, their pool is closed, but it's a nice outdoor pool with beautiful lights to take pictures around. It's located right beside a relaxing bar for drinks and food if you desire. Even their stairs heading down to the basement are grand carpeted steps. I appreciated their breakfast buffet - there were many selections to choose from - and they change up their food quite often. read more

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Overall very happy with this choice for our 4 nights touring in Lisbon. They were able to honor our request for connecting rooms which was beneficial. The rooms were "American-sized" which is rather generous for a hotel in the city & and near the airport! The beds were very comfortable and the rooms had awesome blackout curtains which was clutch for a short nap prior to dinner to recover from jet lag-- this gets you on the late evening dinner routine of the locals. There are several really good local restaurants 5-8 minutes walk toward the back side of the hotel. Reception staff was very helpful and bilingual. They even offered outlet adapters in case we had forgotten them. The lobby bar area was enjoyably festive in the evenings and there was also a terrace overlooking the lower courtyard and pool. The weather was too cool to enjoy the pool but it all looked clean. Room service for breakfast was reasonably priced, generous quantities and tasty. The bonus was how remarkably punctual the delivery was based on the time I selected! This was the best way to get a pot of American coffee, fruit and basket of pastries to start the day! Our only disappointment was the Citrus restaurant on location for breakfast; only go if you're getting the buffet which is rather expensive but looked good. We ordered al'acarte to get something smaller at a reasonable price and it was a service/preparation disaster. We ended up walking out and the manager apologized and said our room would not be billed; I think they should've offered us something from the buffet at that point. (Details in a separate review of Citrus). A solid choice overall. read more

The hotel is about a 20 minute drive from downtown where the main attractions are. We booked here as there was limited occupancy at other hotels in the center of town. Staff is very friendly and you constantly see a massive flow of people coming in and out of the hotel. That was probably one of the main parts I didn't enjoy as it was a hot spot for conferences and people roaming around so you didn't really feel relaxed while in the hotel. The executive lounge staff was great! We came everyday for a quick bite before hitting the town and then their happy hour had amazing tapas and wine! The lounge is decent size and what I loved most was they always had Pastèis! The rooms were relatively spacious for European rooms. Not the most comfortable beds, but they worked! The one major issue was that the AC was hit or miss. The rooms would get super hot or super cold and they didn't have the best comforters to wrap yourself in when it was frigid. Nice balconies overlooking parts of town. read more

This hotel is near nowhere. The air conditioning is controlled by front office. You have to call the front desk to turn the AC on or off. They turned the air off and we called a hundred times to turn it on and no one would answer the phone in this 600 room hotel. They don't care even if you had an emergency. DON'T come here. Save your money. Plenty of boutique hotels that actually care about you. read more

Stayed here during a family vacation to Portugal. They have some restaurants, an outdoor pool, a gym, and it's close to the airport. WiFi is included and if you are on the suite level you get to go to the club lounge, which is a nice place for breakfast in the morning or an afternoon happy hour where beer & wine is served along with some appetizers. The rooms are comfortable and the AC works well. The only problem is that the hotel is not close to the subway/rail system (probably 10 minute walk to the station and 15 minute walk back because you up uphill on the way back). If I figured out the buses it would have been easier as the bus stops close to the hotel from the subway station. Other than that 1 minor inconvenience, the hotel was very good and we enjoyed our stay. read more

Breakfast buffet is good quality but nothing over the top. Bed is comfy. Room is spacious. ATM was out of cash as soon as I arrived. Planes flying over are loud at all hours. Staff is not consistent with replacing towels or toiletries. Lots of damage on the bathroom door frame which looks like it's been there awhile (see photos). No full length mirrors in the room. Nowhere to plug in a hair straightener in the bathroom so I had to stand at an odd angle over the desk. The bedside plugs are near the floor and behind the nightstand so it's inconvenient and a bit dirty. read more

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Massively chaotic, third-world like reception and check-in. Three open desks but all refused to serve us, even though two had no line. We were sent to guest services where there was a huge wait. The guests behind us were told to wait ONE HOUR just to check in! And this is a Marriott? Bush league. read more

Don't book here. They intentionally deactivate your hotel key cards and force you to have to get new ones in the front desk for absolutely no reason whatsoever. Zero professionalism. read more

We are probably defined as world travelers as we travel quite frequently to many continents and quite a few countries. During these travels we mainly stay at Marriott hotels or at Marriott Brand Hotels. I am Platinum Elite Member since some years and now also an "Ambassador". We have stayed at Marriott Lisbon quite a few times and do so because it is practical due family reasons. There are several things that have not changed at all or gotten worst but let us take one positive point first. The room we were assigned this time was a renovated room. Good. Issues that should be addressed with urgency as we see it: 1) The restaurant - Very slow service - 30 to 45 minutes from order to table for kids' orders!! - Very expensive comparatively for wine and meals - Questionable quality of food 2) Lounge - The food is a disaster for Marriott and Portugal - The food served is only tasteless fillers - small portions of rice, quinoa, pasta and cous cous. If your lucky there might be a small shrimp or fish etc. Terrible. Who is the chef? Who is the food and beverage manager? Send him on a food update course. - Cleanness is the lounge is not up to standard. - A lot of pigeons on the balcony!!! Also, at the pool and at the outdoor restaurant. Instruct the staff to clean the tables as soon as the guest are finished. Pigeons are worse than rats to spread disease. Remember the SARs in Asia and the bird flu. 3) The pool - Again, the pool is very cold. Why not install heaters? 35 deg C air temperature and 20 deg C at the surface in the afternoon!! We have never experienced anywhere so cold water in a pool at Marriott or any other hotel chain or brand. - Why allow smoking around the pool? You can implement no smoking around the pool for the safety of kids and adults. Keep an area in a corning for the smokers where the wind does not blow over the pool area. You market the hotel as a smoke free hotel - live up to that, please. There is also a lot of cigarette butts all over the pool area! DO something. Nothing has changed since we stayed here first time 2011!!! There are more issues but the above ones are the most annoying and very totally irritating and should be attended to ASAP. read more

The hotel is a standard decent Marriott. The rooms were clean and of decent size. Bathrooms were adequate. We had two rooms. 1 King and a 2 queen. The check-in was fine. Nothing overly friendly but fine. The breakfast buffet was good. Lots of choices and they charge accordingly. Nothing in the hotel is affordable with taxes on drinks and food etc. it just is what it is. The dinner was terrible. Ordered multiple things for each person and not one would we order again. A different evening we had hamburgers in the tapas bar also not good. Hamburgers had chunks of chewy fat in them. Asked the Concierge Joao for help finding a delivery pizza place and he informed us that we should eat pizza in the Marriott Restaurant. After we said that wasn't an option he said he would not order for us if we wanted delivery pizza (due to language) Not exactly sure what his job is if not to help. Our fridge in our room does not work. The executive lounge is out of most things consistently. Tried to break 20 euro into a 10 and two 5's were told they can not do that. As an executive platinum who stays 120 days in a Marriott this was terrible as it relates to most Marriott properties. JUST TO ADD!! We called to ask for a van the morning we were leaving - SAME concierge told us the Marriott can't help with that! Though they did the day before!! WTH! read more

We stayed at this property due to its proximity to the airport and we had an early flight to catch the next morning. For us, the most important thing we were looking to do is to get a good nights sleep. Unfortunately, all night there was some sort of knocking sound in the walls --- sounded like pressure was building up in the pipes and then getting cleared with a knocking sound every 10 seconds or so. Not so loud that it was unbearable, but it did wake me up about 3-4 times throughout the night. I did not get a good nights sleep, which was the main thing I was hoping for in staying at this hotel. read more

A beautiful property in walking distance to the metro for access to downtown We checked into the hotel for a one night stay prior to leaving on a cruise. The hotel foyer is well appointed and our room was bright and of ample size. The staff also gave us a voucher for the buffet breakfast...something that was unexpected. The Executive lounge, while not huge, was open and airy with an inviting patio available to enjoy the spring breeze. We would definitely stay there again when in Lisbon. read more

It's been over a year that I've been here, so just posting review now as recently joined yelp. This is a really nice hotel, really large room I had while staying for a few months for a business trip. My room had fantastic view of Lisbon, really spectacular especially at dusk. Outstanding executive lounge, really nice front lobby, very impressive style. Great staff, I used their nice pool every morning before a run through Lisbon, really great way to start a day. University and medical center really close, short walk to metro, so interesting mix of people on metro, at least when metro wasn't on strike. read more

Customer service sucks. After flying a day and a half all the way from San Francisco, we were face by this rude supervisor at the front desk. We presented her with papers we got from hotels.com and she immediately rejected it saying that she couldn't accept our booking for 4 nights because it was for 4 people. She said it was against the law. As we explained to her what we got through hotels.com the more she became more rude. Instead of helping us and try to accommodate us she flatly rejected us. I have stayed in many Marriott Hotel around the world and never have we been mistreated like this. It sure leaves a bad taste of our first day in Lisbon. read more

We stayed at this hotel last Dec. 9 for a night. the checked in was fine and etc... The internet sucks, the dinner food is alright, the breakfast was good. The room amenities is kinda old but the reason I am writing this is that we left to go to downtown Lisbon hotel after 3pm then got back at nighttime. The next day, one of my make up item which a mascara that I just purchased at the airport on that day were stolen. I pretty much left a brand new lipstick, illuminator and a mascara. We've been searching the whole room because we were about to check out but it was gone. This is not the first time I stood at Marriott which is one of most respected hotel I have known and considering to stay again but after experiencing this, I am scared to ever stayed at this Marriott again. This is a no no no. read more

This hotel is run miserably. The hotel is old, and the rooms have not been remodel in decades it looks like. The rooms I have had (2 years in a row) have been dilapidated, peeling paint, power sockets not working. The TV channels are sporadic and often fail to appear. Both years the TV feed failed, and I've had to have a technician come to my room and reprogram the TV to get anything. The guest internet is slow and often drops connection. It should be free, but they do charge a premium price. If you want decent connection, you'll need to use it when everybody else is asleep. Amenities are about the same as a cheaper hotel like Motel 6. Soap, shampoo, hand lotion are all cheap quality. It has a single restaurant, The Citrus, that is fair food, and as a concession, reasonably priced. The hotel is far from the city center being isolated. You'll need a cab ride to get to anything for sight seeing, other restaurants, etc. It seems to be a popular hotel for airline personnel, over night and out, again. The conference center is nice; this seems to be where they put their effort. The conference center internet connection -- as opposed to the rooms -- is quite good and reliable. read more

Location is convenient to airport, which brings many of the flight crew to the hotel. Not close to the downtown area and not much within walking distance of hotel. The room was fine, decor slightly outdated. The air conditioning, when it did work made a terrible squeaking sound but the room quickly turned into an oven if I shut it off. Hopefully you won't need wifi if you stay here because it was so slow and painful to use. Expect no water in the room and the concierge cannot exchange currency. read more

Decent and clean hotel near Lisboa hotel. I was just surprised that they make guests charge for WiFi when every other hotel includes this, complimentary. read more

Just finished a stay here for Web Summit. For anyone coming here next year, I would avoid it. The wifi did not work all week, but what was more annoying was the staff lying about it. They kept insisting it was just me, but when I checked out they acknowledged it was the whole hotel. I could have switched hotels or found another solution if they had told the truth earlier. Instead, I lost a ton of work time. read more

Above average Hotel. I would say it is indeed a 3.5 star hotel as there is some price disparity with the quality of the rooms. Service was great and food as well. read more

We stayed 4 nights with my family at this beautiful hotel. The staff were excellent and very attentive. The pool area is very nice and rather large area to be able to relax in the middle of the afternoon after a long day of touring. The lobby bar area is a great meeting place for drinks and snacks again the staff made us very welcome. The concierge made reservations for us for dinner and organized the hop on hop off bus for pickup at the hotel. The only thing is that it is not downtown, it will cost you around 10 euros by cab each way. But you would not get this type of hotel with these amenities downtown. I would highly recommend this hotel if you have a family and children you will not be disappointed. read more