I recently purchased a new home in the valley and wanted lower the scorching temperature in my house which I knew was coming from my attic. I decided to install radiant barriers to the attic and went on Yelp to check out a few attic installers/providers (in the top 10 of Yelp). I originally chose one company and received a quote that my gut was telling me was high, but even so, I placed a deposit for their service.
Due to the recent hot temperatures in the valley, this company could not schedule me in for an installation for another two weeks. Fortunately for me, with the wait, I went with my gut and shopped around while I had the chance to request more quotes. One response that stood out was from my numerous request for quotes was from Steve at Everguard. After a few back and forth exchanges of messages, I received an email on a Saturday evening asking me to give him a call since he would like to learn more about my property size before he could make an informed decision on an estimate. So I called...the call took place on a Saturday evening at 9:31 pm and lasted approximately 19 minutes (from my iPhone records).
Steve was patient, friendly, candid and transparent while explaining to me the proper expenses relating to the radiant barrier installation. At that point, I knew I had more comfort with Steve and his family own business. And I also knew that I was absolutely being overcharged from the first company. As a result, the next day, I canceled the scheduled job with the first company; requested a credit refund; and engaged with Everguard. In addition to being available to speak, Steve was also able to schedule a visit from his staff to check out the home within a few days after the call;
During the scheduled visit, the Everguard team arrived on time and were friendly. First, they took a look at the attic and did some approximate measurements. Then, they provided an estimate for me to decide whether to do the installation at that point. I decided to accept the quote and had them initiate the installation. I thought the process was seamless. There was no pressure or heavy sales job which I found refreshing. I could have declined the quote, and they would have been on their way somewhere else. Just a note - the same guys performing the installation were the same team that provided the quote. Again, not a hard sale from a commissioned salesperson like other competitors in the area that I experienced.
Due to the extremely hot weather and high temperature (+106 F outside) and even higher, in my attic, the job took longer than 1 day, which is understandable. They completed the installation in the attic and garage area in two days. I can definitely feel the cooler temperature in garage due the ventilation from the garage door being opened. For my house, I noticed that the radiant barrier is reducing the indoor temperature slightly. Although Everguard does not install attic fans, they did suggest that I install one for the home which, in combination with the barrier, could potentially reduce the indoor temperature. Furthermore, during the second day, I asked the Everguard team to check out my insulation level. It turned out that I have minimal fiberglass insulation level. As a result, they were able to add insulation R38 at a reasonable rate. And during the insulation process, one of member of the team (Roy) noticed that the attic above the master bedroom was block and it turned out that it was an add-on to the original structure but did not need radiant barrier (i.e. it already had it built-in with the wood roof). As a result, he remeasured the house for the smaller square footage and reduced the original quote to the more accurate measure. Roy's experienced with recognizing the smaller area square footage and reducing the cost really reinforcing my decision to hire Everguard for the job. He could have not said anything and continue to charge me the higher original quote. But he was honest and transparent.
Overall, Everguard is a fantastic company to hire for insulation and installation of radiant barriers. Their workers appear hard working, loyal, and experienced. The installation team was professional and took care of making sure everything was cleaned after the job was done. They took pride in their work, and I can appreciate that. They also have amazing customer services; phone and email communication was wonderful with scheduling and payment done with Cynthia. I'm very happy with the whole process (honest and straight-forward) from start to finish. And I would absolutely recommend their service! read more