It was a 5 star review! Kate and the whole staff is so kind and compassionate. I don't know why my…read morepost only had 2 stars it's always a 5 star experience

Had a lovely experience here! I woke up with a sore throat very suddenly and no other symptoms, so…read morefigured I would get a covid/flu/strep test just to rule those out. Got there at about 8:30am on a Saturday morning and only had to wait 10 min to be seen. They handle everything on MyChart, so I barely had to do any intake paperwork. I had Katie as my nurse and she was awesome! I loved chatting with her and found her to be very honest and helpful. She performed the tests quickly and painlessly. I was then seen by Dr. Paul, who shared that I was testing negative on everything and gave me some tips for getting back to normal. Overall, I had a great experience. Not a terrible wait time for a weekend morning, plus the whole testing and appointment process was so fast. The test results only take 10 min here and they were able to do all 3 at once. Great option for last min care!

Was at Evergrren Health Urgent Care 5/15/26. Front desk staff friendly and got me in to see MD…read morequickly. From there - it was pleasant. I was referred to a specialist as I had an ankle injury. Would highly recommend

I called first to see how long the waiting line was and they said 30 min…read more The person was very cordial. When I arrived, the desk lady was most cordial and helpful and while I was talking to her a gent came up and assured me they would get to me as soon as a room opened. Not sure if it was my age (78) or what but that was nice. I waited about 15 min and was in to a room where a young lady did all the normal. The doctor was exceptionally thorough and concerned with my condition. We discussed and settled on next steps. I was really impressed with the doctor's care and I've had plenty of experience on the patient side of the practice of medicine. Wish she was my primary.

Like anything, good and bad. Bad: it must have been a busy night - I showed up at 12:30 AM with…read morekidney stones & sat in agony in the waiting room for two hours. Everything else was excellent, especially the staff - the nurse Miguel and especially the doctor - Kori N Cossey. Informative, capable, personable. So, save the initial wait everything was excellent.

Worst ER I have ever been to. I've had better care in the middle of nowhere Nevada. The nursing…read morestaff disregarded my pain and were more focused on moving me to a back corner room so they didn't have to hear my moaning in pain. My wife (who's also a nurse at a different Swedish facility) asked my nurse to call pharmacy and expedite verifying my pain meds but the nurse sarcastically responded "Congratulations, you're a nurse!" Refusing to call pharmacy, and said "We can all hear him screaming..trust me". There were three nurses sitting at the nurses station periodically giggling and looking at their phones when my wife made the request. However the doctor- Casey M Krebs was by far the worst part of my visit. She seemed incapable of creating a care plan and didn't show any urgency. She seemed more focused on pacifying us for the moment and quickly leaving the room than actually helping us understand our options or initiating the process of me transferring to a hospital with urology. We were still asking her questions as she was trying to close the door and leave. It was obvious she did not like it when my wife asked any questions on my behalf, and completely disregarded her concern that the CT results showed severe hydronephrosis. The doctor said "That is not the focus. Im not concerned about his hydronephrosis, Im concerned about his kidney stones." I got such poor care that I decided to leave AMA while still in severe pain and drive to Swedish Edmonds, which was the best decision I made that day. To be honest I'm not sure the staff at Mill Creek even knew the process of transferring me, let alone doing it quickly. Once I arrived at Edmonds they took my case seriously from the start, scheduling me for emergency surgery the next day to remove the obstructive stone. My pain was well managed and my whole care team was incredibly skilled and empathetic. I am still completely disheartened with my experience at Mill Creek and would advise ANYONE considering it to go anywhere else.

I saw Michael Li. He didn't ask any questions about my ailment. Seemed to rush me through the…read moreappointment, even though I was the only person at the clinic and I showed up on time. He suggested a medication that would help my symptoms, but when i asked how much it cost (as a cash patient) he left the room for 5 minutes and came back with "I don't know and I don't want you to be mad at me if it ends up being a lot, so you don't need it". I asked the simple question which he didn't understand at first "If you don't know how much it costs, how would you charge me for it?". He said it's codes and they would send me a bill later. As a cash patient, it's my right (Patient Bill of Rights) to know how much a service will cost before agreeing to it. This is not unusual and it's not rocket science, but they couldn't care less. So i missed out on something that could have made me feel better because they were too lazy to look up a price.... after paying 250 for a visit. Most other urgent care clinics around cost less than 200 for a visit, and this place charges 250. For 250, I was rushed out and the Dr didn't seem very interested in my ailment. Zero stars.

This was the worst experience I've ever had at a doctors office. It took forever, it was expensive,…read moreand they couldn't even do the simple things I needed at the time. I definitely don't recommend.

The girl at the front desk (Ysabel) is always very warm, friendly professional, courteous, and…read morecalm, immediately putting patients at ease. Generally, the wait is not too bad and the doctors are friendly as well. They don't have all the imaging, etc. that would be helpful like at ER, but still a good urgent care.

When in the ER, an aide came to take me to a CT scan. Really…read morenice man, made a pit stop to the restroom for me to barf then on to the CT. When my procedure was completed, he helped me up with a "I got you". Just what I needed to hear that day. Thanks to Randy.

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

While I am not the biggest fan of the emergency room ( I prefer to go to their Redmond satellite…read moreemergency room for speedier quality care). I have also NEVER EVER had a problem with anything financial related to any of my care over the last ten years. Evergreen Hospital is solid. I especially highly recommend the hospital doctors that saved my life when I suffered acute respiratory failure with hypoxia. Here are reviews of two doctors that really made a difference in my health. Very very impressed with both Dr. Young and Dr. Picazo, who both work in pulmonology critical care. I met them both at the end of my hospital stay after I had initially been admitted to the ICU during a frightening, truly life-or-death medical crisis. Both doctors were knowledgeable, professional, and clearly highly talented physicians. Despite their obvious expertise, what stood out most was how personable, compassionate, and down-to-earth they both were. Both doctors surprised me with how relatable they were. I felt relieved and comfortable asking questions during an extremely stressful time. I would recommend Evergreen Health to any and all looking for expert, compassionate and affordable care. He explained everything clearly, never made me feel rushed, and spent a generous amount of time discussing my care and concerns with me. I deeply appreciated both his medical expertise and his genuine kindness. I would absolutely recommend Dr. Picazo to anyone seeking outstanding pulmonary and critical care treatment.

I went to the ER in Evergreen Krkland for knee pain last month. The experience at the hospital was…read morefine; no complaints. The other day, I was notified of an outstanding balance. I wrote to Evergreen's billing department this: I recently received a bill for $361.63 for an ER visit. My insurance covered $2,632.93 for it. That seems like fair compensartion for a 90-minute visit. Given that I'm retired and on a fixed income, is there any way that Evergreen can forgive the balance? Guess what they said: No. They offered a payment plan. Isn't over $2600 enough for a quick visit? This is what is wrong with our healthcare system. Sheer greed. I think I'll choose another provider in the future.

Enjoy this facility. good parking, easy to find the offices needed. Long corridor leading to…read moreUrgent Care and Labs needs a hand rail that works for folks on canes or just need something to hold on. Very dangerous to go there alone with nothing on the walls to hold on too. ALSO at this time the Disabled door opener at the main entrance does not work.

My 5 year old was prescribed a medication that's usually not prescribed to children under 8 because…read moreof the side effects, when I called to check after the pharmacy challenged it, the phone people were so incredibly rude and useless. I apparently called too close to closing time (or so they kept telling me) and they refused to help telling me I had to call back tomorrow and it would be a 48 he response time. That seems irresponsible when talking about a prescribed medication for a child.

Dr. Hoke was very knowledgeable. He ordered an X-ray, and I was able to get it done just down the…read morehallway on the same day. I also received Dr. Hoke's message on MyChart with my X-ray results that same day! I really appreciated the convenience and efficiency they offered. The front desk staff checked me in efficiently, and I also appreciated the beautifully decorated facility for Medical Assistant & Tech Week and Halloween. Parking was easy since there was a parking lot.

I now understand why all the terrible reviews. My encounter was NOT with the actual doctors but…read morewith the RUDE female receptionist.(I never got her name) Called to schedule an appointment and got put on hold for about 10 mins. Left my number with the answering service. (I called during business hour) 6 hrs later, no one return my call so I called again. Once again the answering service picked up, finally got someone and after some back and forth they told me the doctor was NOT accepting new patients... hahahaha! Wish they would have told me that from the start.? AVOID THIS PLACE AT ALL COST.

In short They immediately realized that I'd need a bit more…read morecare than they could provide on site, so they didn't charge me or take my time. I was hoping for a different outcome but I have to respect their honesty. In long A scrape on my leg had gotten infected, so I was hoping to get an Rx for some antibiotics and hurry home for the Hawks game. They checked me in in minutes, and found my insurance that had just taken effect a couple days earlier. Nice! The system texted me some info to fill out, and she told me it would list me as being seen in about 25 minutes, but it would be much sooner. The PA came out within 60 seconds to say that they didn't house one piece of equipment I'd need as part of a full eval, and I should go around the corner to the ER. He definitely felt bad delivering this news, and explained it even more thoroughly than he really needed to. I got it right away. He was quick to say that they would cancel the visit and not charge me. Even though I ended up missing the whole game, he was spot-on about what the ER would do to evaluate the infection. I got great care there, thankfully much of it in front of a fuzzy, dim TV showing the game. So I can't really complain about anything other than my own procrastination for leaving the trip until late afternoon.

I went in for a follow-up after an allergic reaction and clearly reported worsening symptoms of…read moreburning and irritation around my eyes. I was told that I "looked fine" and advised to continue using the same topical medication, despite my concerns. My visit was also incorrectly documented with appointment notes about whiplash, a condition I never reported or had. After following their guidance, my condition got significantly worse to the point I couldn't open my eye and had to seek care elsewhere. Another provider immediately told me to stop the medication and prescribed a different treatment that worked almost overnight. I formally contested both the care and the incorrect documentation, but their medical review team still determined that everything was "appropriate" and refused to adjust the charge. I will never go back and cannot recommend them.