Had a lovely experience here! I woke up with a sore throat very suddenly and no other symptoms, so…read morefigured I would get a covid/flu/strep test just to rule those out. Got there at about 8:30am on a Saturday morning and only had to wait 10 min to be seen. They handle everything on MyChart, so I barely had to do any intake paperwork. I had Katie as my nurse and she was awesome! I loved chatting with her and found her to be very honest and helpful. She performed the tests quickly and painlessly. I was then seen by Dr. Paul, who shared that I was testing negative on everything and gave me some tips for getting back to normal. Overall, I had a great experience. Not a terrible wait time for a weekend morning, plus the whole testing and appointment process was so fast. The test results only take 10 min here and they were able to do all 3 at once. Great option for last min care!

Slowest service despite paperwork completed ahead of time and arriving on time. If you need faster…read moreservice, I highly suggest making the drive to Bellevue Super Zoom.

I called first to see how long the waiting line was and they said 30 min…read more The person was very cordial. When I arrived, the desk lady was most cordial and helpful and while I was talking to her a gent came up and assured me they would get to me as soon as a room opened. Not sure if it was my age (78) or what but that was nice. I waited about 15 min and was in to a room where a young lady did all the normal. The doctor was exceptionally thorough and concerned with my condition. We discussed and settled on next steps. I was really impressed with the doctor's care and I've had plenty of experience on the patient side of the practice of medicine. Wish she was my primary.

Multiple misdiagnoses and poorly trained techs…read more I have had multiple visits here and am sorely disappointed because when I follow up with my regular primary care physicians, they have told me each time that urgent care didn't do things right. Recent examples include: 1. I was flagged for extreme blood pressure. However, the blood pressure was taken incorrectly with my feet hanging off the chair, my arm hanging straight down, my back not rested, and the cuff was way too tight. 2. I took my son in for a strep test, and they said it was negative. His symptoms continued, and when we visited his pediatrician, another test confirmed it was positive. The urgent care didn't swab far enough back. In both cases, my primary care physicians confirmed that urgent care failed to follow correct procedures. I plan to complain to Evergreen directly, but I hope others read this and choose a different provider for urgent care. These experiences have left me very unhappy.

updating my review, I took my daughter here when she broke her finger and was given incredible…read moreservice and care, new nurses and staff, likely made all the difference

Worst ER I have ever been to. I've had better care in the middle of nowhere Nevada. The nursing…read morestaff disregarded my pain and were more focused on moving me to a back corner room so they didn't have to hear my moaning in pain. My wife (who's also a nurse at a different Swedish facility) asked my nurse to call pharmacy and expedite verifying my pain meds but the nurse sarcastically responded "Congratulations, you're a nurse!" Refusing to call pharmacy, and said "We can all hear him screaming..trust me". There were three nurses sitting at the nurses station periodically giggling and looking at their phones when my wife made the request. However the doctor- Casey M Krebs was by far the worst part of my visit. She seemed incapable of creating a care plan and didn't show any urgency. She seemed more focused on pacifying us for the moment and quickly leaving the room than actually helping us understand our options or initiating the process of me transferring to a hospital with urology. We were still asking her questions as she was trying to close the door and leave. It was obvious she did not like it when my wife asked any questions on my behalf, and completely disregarded her concern that the CT results showed severe hydronephrosis. The doctor said "That is not the focus. Im not concerned about his hydronephrosis, Im concerned about his kidney stones." I got such poor care that I decided to leave AMA while still in severe pain and drive to Swedish Edmonds, which was the best decision I made that day. To be honest I'm not sure the staff at Mill Creek even knew the process of transferring me, let alone doing it quickly. Once I arrived at Edmonds they took my case seriously from the start, scheduling me for emergency surgery the next day to remove the obstructive stone. My pain was well managed and my whole care team was incredibly skilled and empathetic. I am still completely disheartened with my experience at Mill Creek and would advise ANYONE considering it to go anywhere else.

I saw Michael Li. He didn't ask any questions about my ailment. Seemed to rush me through the…read moreappointment, even though I was the only person at the clinic and I showed up on time. He suggested a medication that would help my symptoms, but when i asked how much it cost (as a cash patient) he left the room for 5 minutes and came back with "I don't know and I don't want you to be mad at me if it ends up being a lot, so you don't need it". I asked the simple question which he didn't understand at first "If you don't know how much it costs, how would you charge me for it?". He said it's codes and they would send me a bill later. As a cash patient, it's my right (Patient Bill of Rights) to know how much a service will cost before agreeing to it. This is not unusual and it's not rocket science, but they couldn't care less. So i missed out on something that could have made me feel better because they were too lazy to look up a price.... after paying 250 for a visit. Most other urgent care clinics around cost less than 200 for a visit, and this place charges 250. For 250, I was rushed out and the Dr didn't seem very interested in my ailment. Zero stars.

This was the worst experience I've ever had at a doctors office. It took forever, it was expensive,…read moreand they couldn't even do the simple things I needed at the time. I definitely don't recommend.

We had a very disappointing experience here in Woodinville today. My husband came in to urgent care…read moreexperiencing a severe allergic reaction. Beet red from head to toe, hives, trouble breathing, disoriented, swollen tongue. I was on FaceTime with him during the check in while driving to meet him. From what I heard, the intake admin professionals cared more about his ability to pay than his potentially life threatening anaphylactic reaction. It took a while to collect his credentials when he was very obviously in need of immediate medical intervention. When I arrived, I went straight into his exam room. The medical staff were not moving quickly in any way. When I insisted they speed up to treat the reaction, I was given eye rolls and told snarkily, "you aren't helping." Guess what? I was the only person actually helping get my husband the urgent care he desperately needed. The staff was stunningly lackadaisical. Eventually they called 911 (why are firefighters better equipped than doctors????) and gave him meds and an epipen shot. FINALLY. One staff member apologized for her comments once EMS arrived. Save yourself the trouble. Just go straight to the Emergency Room. The firefighters actually told me my husband should have just pulled over and called 911 instead of trying to get care at this place. They did not give Woodinville Evergreen Urgent care a good review. Last straw for us. Will absolutely never trust this location for my family's medical care ever again. Why is this place called an "urgent care" when they are not equipped to deal with urgent medical needs? Edited to note that the "business owner" just replied with the same generic response given to all bad reviews. I guess it's up to me to call them to help them. I did call the "patient relations" line and got a generic voicemail. Edited again to note that I've called the "business owner" 4 times now and get a generic voicemail every time.

Two years ago after series of bowel inflammation and discomfort I came down to this local urgent…read morecare, was told to wait for 15+minutes but actually only 5 minutes before they called me in. This center offered great care to me and addressed my pains very well. The nurse who took my vitals was kind and tenderhearted. Overall great atmosphere.

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

Always expensive. Not enough questions if any from M.D…read more Offered most unhelpful and expensive medication. Had to ask for alternative just in case. (Did not want to come back)

While I am not the biggest fan of the emergency room ( I prefer to go to their Redmond satellite…read moreemergency room for speedier quality care). I have also NEVER EVER had a problem with anything financial related to any of my care over the last ten years. Evergreen Hospital is solid. I especially highly recommend the hospital doctors that saved my life when I suffered acute respiratory failure with hypoxia. Here are reviews of two doctors that really made a difference in my health. Very very impressed with both Dr. Young and Dr. Picazo, who both work in pulmonology critical care. I met them both at the end of my hospital stay after I had initially been admitted to the ICU during a frightening, truly life-or-death medical crisis. Both doctors were knowledgeable, professional, and clearly highly talented physicians. Despite their obvious expertise, what stood out most was how personable, compassionate, and down-to-earth they both were. Both doctors surprised me with how relatable they were. I felt relieved and comfortable asking questions during an extremely stressful time. I would recommend Evergreen Health to any and all looking for expert, compassionate and affordable care. He explained everything clearly, never made me feel rushed, and spent a generous amount of time discussing my care and concerns with me. I deeply appreciated both his medical expertise and his genuine kindness. I would absolutely recommend Dr. Picazo to anyone seeking outstanding pulmonary and critical care treatment.

ER my son was taken in to ER for ankle injury. My first time there it's a huge place and very clean…read moreand efficient and friendly staff. They were busy but they took care of my son and came by to check on him often. He was in there for few hours and he was kept comfortable and even took us a family room to wait . We have to go back for his surgery next week .

Enjoy this facility. good parking, easy to find the offices needed. Long corridor leading to…read moreUrgent Care and Labs needs a hand rail that works for folks on canes or just need something to hold on. Very dangerous to go there alone with nothing on the walls to hold on too. ALSO at this time the Disabled door opener at the main entrance does not work.

My 5 year old was prescribed a medication that's usually not prescribed to children under 8 because…read moreof the side effects, when I called to check after the pharmacy challenged it, the phone people were so incredibly rude and useless. I apparently called too close to closing time (or so they kept telling me) and they refused to help telling me I had to call back tomorrow and it would be a 48 he response time. That seems irresponsible when talking about a prescribed medication for a child.

Dr. Hoke was very knowledgeable. He ordered an X-ray, and I was able to get it done just down the…read morehallway on the same day. I also received Dr. Hoke's message on MyChart with my X-ray results that same day! I really appreciated the convenience and efficiency they offered. The front desk staff checked me in efficiently, and I also appreciated the beautifully decorated facility for Medical Assistant & Tech Week and Halloween. Parking was easy since there was a parking lot.

Had the absolute worst experience today as a new patient in the oncology department but also…read moreoverall in this center. First, there were seven receptionist there when I walked in no one else in line and no one else waiting in the waiting room. Two of them were having a conversation with each other and the rest were just staring at their computers no one was on the phone or speaking to another patient. I stood there for a good 7 minutes standing there by the sign that says "please wait here" until someone finally looked up and acknowledge me. I almost took a photo because it was almost comical how I was just standing there for that long and there were so many receptionist for one building and no one else in there. It gets worse unfortunately the doctor I was seen by completely dismissed the whole reason while I was there to see him. He didn't ask me any questions about myself how I was feeling why I was there or why my doctor referred me there. He was blatantly dismissive and honestly came across misogynistic. A wasted copay and future bill i'm going to have to pay. An added misfortunate bonus the parking situation is terrible there and the building feels old and dirty.

Had a back injury while here from out of town. I saw 5 five-star reviews so I figured I'd give it a…read moreshot... but still skeptical. After having been, I can tell you that all of these reviews are completely legit. Now I was the first person in so I can't speak to the wait times but they got me back immediately with a nurse practitioner named "Netta" who was an absolute rockstar! She had amazing bedside manner, was super empathetic, knowledgeable, made me feel my concerns were all heard and cared for. I haven't received this level of total care in a LONG TIME! The front desk lady was super nice and helpful as well. She is a bright star in a world of dull providers. This was my first 5 star experience at an urgent care clinic.

In short They immediately realized that I'd need a bit more…read morecare than they could provide on site, so they didn't charge me or take my time. I was hoping for a different outcome but I have to respect their honesty. In long A scrape on my leg had gotten infected, so I was hoping to get an Rx for some antibiotics and hurry home for the Hawks game. They checked me in in minutes, and found my insurance that had just taken effect a couple days earlier. Nice! The system texted me some info to fill out, and she told me it would list me as being seen in about 25 minutes, but it would be much sooner. The PA came out within 60 seconds to say that they didn't house one piece of equipment I'd need as part of a full eval, and I should go around the corner to the ER. He definitely felt bad delivering this news, and explained it even more thoroughly than he really needed to. I got it right away. He was quick to say that they would cancel the visit and not charge me. Even though I ended up missing the whole game, he was spot-on about what the ER would do to evaluate the infection. I got great care there, thankfully much of it in front of a fuzzy, dim TV showing the game. So I can't really complain about anything other than my own procrastination for leaving the trip until late afternoon.