Dr. Hoke was very knowledgeable. He ordered an X-ray, and I was able to get it done just down the hallway on the same day. I also received Dr. Hoke's message on MyChart with my X-ray results that same day! I really appreciated the convenience and efficiency they offered. The front desk staff checked me in efficiently, and I also appreciated the beautifully decorated facility for Medical Assistant & Tech Week and Halloween. Parking was easy since there was a parking lot. read more

Pacific Medical Centers - Canyon Park - Medical Centers Near Me - Bothell, Washington

I now understand why all the terrible reviews. My encounter was NOT with the actual doctors but with the RUDE female receptionist.(I never got her name) Called to schedule an appointment and got put on hold for about 10 mins. Left my number with the answering service. (I called during business hour) 6 hrs later, no one return my call so I called again. Once again the answering service picked up, finally got someone and after some back and forth they told me the doctor was NOT accepting new patients... hahahaha! Wish they would have told me that from the start.? AVOID THIS PLACE AT ALL COST. read more

I was honestly in shock at the wait time for a next available appointment. Perhaps that means this is a great place, I guess I'll find out in 6 months read more

Had the absolute worst experience today as a new patient in the oncology department but also overall in this center. First, there were seven receptionist there when I walked in no one else in line and no one else waiting in the waiting room. Two of them were having a conversation with each other and the rest were just staring at their computers no one was on the phone or speaking to another patient. I stood there for a good 7 minutes standing there by the sign that says "please wait here" until someone finally looked up and acknowledge me. I almost took a photo because it was almost comical how I was just standing there for that long and there were so many receptionist for one building and no one else in there. It gets worse unfortunately the doctor I was seen by completely dismissed the whole reason while I was there to see him. He didn't ask me any questions about myself how I was feeling why I was there or why my doctor referred me there. He was blatantly dismissive and honestly came across misogynistic. A wasted copay and future bill i'm going to have to pay. An added misfortunate bonus the parking situation is terrible there and the building feels old and dirty. read more

I would give zero but not a choice. I have been waiting since August for an MRI and after months I finally got the procedure. Now I have been waiting weeks so far that is, as I have yet to get my results, just to hear the results. There is no ETA on when someone might tell me what the test showed. My chart message said I will tell provider who will call you with the results. I am still awaiting the phone call. The test was done on Jan 7, 2026 and today is Jan 21, 2026 and no one has contacted me yet. I have asked for a supervisor for help and no one has reached out to me. In August the provider told me that was my next step. I finally, after my insurance called to see why it wasn't done, I got the test performed on Jan. 7, 2026. This is above the lack of care or support from the provider, it is downright an injustice as I suffer daily while I awaited the test and results. I am at a loss of what I can do besides being at the mercy of a provider who could care less about me and my suffering. I also had a patient advocate helping me who twice now has dropped my care. I am at a complete loss as to what I can do. I reached out to my provider and their manager and still have seen no progress. For whatever reason I am obviously not a concern to anyone involved with my case. I am totally at the mercy of the clinic and its providers so I guess I will never be helped. I appear to be of no concern of how I suffer on a regular basis. I kept all my appointments and paperwork as necessary so I know I am not at fault here. I have left messages, talked to people and complained to my insurance carry. If you want decent care I suggest looking elsewhere. Deanna read more

I having only dealt with the infusion center at Canyon Park but they have been nothing but lovely. Competent, efficient, friendly and caring. Have been there many times, different days and times and have always have had a great experience. read more

The parking situation at this location is horrible. There are too many businesses for the small amount of parking. They have valet parking but I hate handing over my car to strangers. I do it because there is no parking, plus you have to tip. Cars just keep going around and around. Looking for a new place for my medical needs, don't need this added stress. read more

An update from 12/19/24: Still have not heard anything from anyone at PACMED. Again, so glad I went to ATI Physical Therapy.

Labcorp at this location has had service dwindle both in hours and efficiency. Every occasion I go now there is a back up of clients due to the check in process. I have been coming here for years at it is at its worst ever. I dread coming here and am going to look elsewhere for service. read more

These @$$holes scheduled my child for an appointment, as he suffers from constant extreme joint pain, and then AFTER 5 weeks and just 3 weeks before the appointment called and canceled as they apparently don't treat kids(minors) wasn't it obvious he was a minor from all the questions and paperwork i filled out? i know it asked his birthdate several times, and why did it take over a month to contact us to cancel? so we have wasted all this time while my child is in pain thanks PacMed and i guess specifically Dr P. Sharmas office. -Canyon park read more

After no issues with previous lab tests and appointments in the past, definitely taking TWO Yelp stars off. I called yesterday for an appointment after a referral was approved by my primary care physician. Lucked out for an appointment the next morning, rearranged schedule to do so. I did ask the scheduler was there any prep needed beforehand prior to the allergy testing. She replied no. So today (12/19/17) I showed up an hour early due to inclement weather and traffic, checked in, and did all the prerequisite paperwork. Did the usual overview and vitals, only half way into the appointment, the tests couldn't be completed. Why? Because the scheduler didn't tell me to halt the generic antihistamine I took this morning! So this stupid omission while she grumbled outloud about their EPIC computer system (not to mention the long time I was on hold prior!)....I messed up my day off, out a $25 copay and now gave to come back next week for another appointment during my vacation. As I write this, I am really seething at a restaurant after this epic fail of an appointment. My food is getting cold! Wish I could report this through the PacMed system, but their new system with Swedish doesn't have a direct way to do so. ARRRGH! read more

Pacific Medical Centers - Canyon Park - My DPT at PacMed Canyon Park & Beacon Hill locations. Exceptional care and clean, well appointed clinic (12/2/17) - Medical Centers Near Me - Bothell, Washington

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review for specialty care from Dr Maeda. great teacher always know whats going on during the procedure. he's prolonged quality of life while working on next steps for knee replacements. His staff assistant is awesome! read more

Ive seen Robert W. Glazewski, PA 2 times and his attitude is the worst. He doesn't listen to your concerns or bother to look into your medical history chart. I told him his way of talking to patients is not nice which he responded " well I can't change my personality"..Never will I see him again. read more

PacMed charged us $241.56 (after insurance) for a 5 minute video chat that required no follow up, prescriptions, or anything complicated. Our insurance company agrees with us that PacMed did not code this correctly and are overcharging, and will be disputing this. With sliding standards of care, horrible customer service, and now this, I cannot recommend them to anyone! Very disappointing, this clinic used to be great and we have enjoyed working with Dr. Hamling very much over the last nearly 6 years. read more

I usually go to the Lynnwood office, but I've been coming here for physical therapy for the last couple of weeks. Occupying the third floor, this locale is compact and efficient. The physical therapy office is clean and very well organized, there's a ton of equipment available, but it does not feel crowded at all. All of the staff that I'v encountered have been extremely professional and friendly. I am so glad that I switched over to PacMed. read more

Pacific Medical Centers - Canyon Park - Physical Therapy waiting room. - Medical Centers Near Me - Bothell, Washington

Pacific Medical Center has dialed the quality of care back significantly since 2019. It takes 3 months to schedule time with your primary care physician, 3 months to get imaging done, and 2-3 months to see a specialist. While other medical providers have also run into similar issues, Pacific Medical Center feels like their issues have more to do with staffing and scheduling issues. Many of my appointments end up being double bookings 1.) to order labs and 2.) to interpret labs. I'm also very uncomfortable walking into any building that prominantly features post-modern neo-marxist ideology on the walls and decks of every possible surface when you enter the building. I'm disappointed that they are mutilating childern under the guise of gender affirming care and pumping little girls with testosterone when I cant even get the stuff as a 50 year old man with low testosterone. If it's too dangerous to put a grown man on this stuff, it should be too dangerous to give to a little girl. read more

I'm amazed at the lack of professionalism in the group of doctor's I've seen. Very poor bedside manner. Very poor service. It seems as though they care about the money I bring in, but not me. Yes, I'm leaving there. read more

never saw a doctor here, couldn't get past the receptionist. I told her my son was sick and we're new to the area and need to establish care. She said that they don't take care of sick kids, we need to establish when he's not sick. I said other places won't let us establish when we are healthy, they want us to wait till we are sick. The jerk on the other end was laughing hysterically at me. What type of lunatic laughs at a mom who's son as RSV? F this place! read more

I have never been so uncomfortable in a medical facility as I was here. I was there early on a Monday morning, yet the exam room was already so gross; there was literally blood all over the walls, floor, and cabinets. The nurse who checked me in was sick and sniffling, and a different nurse who came in the room for my exam did not even introduce herself. I will not be returning here. read more

Pacific Medical Centers - Canyon Park - Streaks of blood on the "clean linens" cabinet - Medical Centers Near Me - Bothell, Washington

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Specialty care is absolutely amazing But primary care is inconsistent, scheduling is impossible, and the last doctor i saw didn't even call me by the right name (or make eye contact). read more

5 Min Doc visit $342. Blood lab wanted ~$250. The Bothell location of Everett Clinic wanted $88.50 for same 3 tests. Will be switching.

They lie. They are rude. They ignore you, don't listen. Put untruthful, misleading, unfriendly notes in your chart. I won't waste my my time listing all the things wrong with them. THEY SUCK read more

Good drs here, easy access for everyone including the handicapped. We've been going here for over a decade

Went in for one visit on 10/16/2019, I paid my bill at that time. I was sent the same exact bill again almost a year late. I talked to them and they said they would clear it up. I just received a e-mail not even a mailed bill stating I owe a balance on the bill and now they added to late charges ( 5/1/20, 9/18/20 and 2/17/21) I never received any billing on 5/1/20 and 9/18/20. I now have to go through all of my accounts to find the proof of payment from two years ago. If you look rebilling seems to be a common issue with them. read more

Horrible. They literally charged me 300$ for a 2 minute follow up visit. Doctor was be so in rush to go somewhere else, that i asked him a question while he standing halfway out of the room. I still had more questions that this rude person simply ignored by leaving the examining room. Their account/bill department(surprise-surprise!) didn't cancel the bill and threatened me in a letter to send it to 3rd party debt collectors. What a lawful scam. By the way, my health problem wasn't be resolved, nor any diagnosis made, however doctor dared to offer me a surgery with unknown results WITHOUT ANY DIAGNOSIS. That pathetic attempt to put their greedy hands on my and insurance money, should have consequences for the whole gang. At least, i warned others. read more

The lab techs at this location aren't too well educated. Every time my husband goes for routine labs they insist he needs to fast. He has had to get a note from his doctor saying FASTING IS NOT NEEDED before they will do the labs. We now bring that note with us every time to avoid coming back again. read more

The Rheumatologist is good. The eye doctor that took me close to 4 months to set up an appointment set me up for the wrong testing date (the test I was referred to get is not done on Mondays) and does not give glasses prescriptions. This was discovered the week before my appointment and I was rescheduled in a much more distant location for the next month versus waiting another 4 months to get back into the doc who can't give eye glasses prescription to get the test I need. 4.5 stars for Rheumatologist. 1 star for the scheduler at the Othomologist read more

Service here is great and the doctors are wonderful but the BILLING IS AWFUL. For three appoints my wife has received now 7 different bills. Lab tests are sent out, so we get a lab bill (2 months after the service was rendered). Imaging is done by a third party, so two different imaging bills. Two different Pacmed doctors saw her in the same appointment, so two different bills there. And none of the external bills show up on my account so better not throw anything away if I want to keep track of how much I'm spending. It's a nightmare to try and keep track of the bills that are coming in for what are fairly routine visits, and of course everything that comes in has a PAY NOW OR YOU'RE GOING TO COLLECTIONS tone about it. There's no reason why this can't all be centrally managed, but of course they're using Epic software so I'm sure the staff is just as frustrated as we are. read more

I definitely recommend PacMed, but I DON'T recommend the labcorp within the Canyon Park office. They're really terrible with even the most basic blood draws. I have NEVER not been bruised and sore for days afterwards. I really do love the doctors, but go elsewhere for blood work. read more

My 31 year old son has been suffering with stubborn eczema since age 10. He has a fairly good handle on it but has bad breakouts a couple of times a year. We have come to recognize when he has an impetigo or staph infection as well. So, because we suspected another infection with the eczema , Pacmed organized for us to see an available doctor in Canyon Park on Monday. Our doctor of choice at Pacmed in Totem Lake was not available. My son had patches over large areas of his body. My son was told that he just had eczema. Dr. Etzkorn may be a wonderful doctor and was just having a bad day, but his 'bedside manner' left a lot to be desired. He did, however, focus on the fact that my son is a diabetic and ordered blood tests. Another doctor focusing on a chronic condition instead of the medical issue at hand...no surprise there. My son happens to live a healthy lifestyle, he even teaches Martial arts at our business. He spends at least 2 hours a day training. Anyway, I digress.. He was prescribed 2% Mupirocin, an antibiotic cream to apply 3 times daily for 10 days. The problem that the doctor didn't factor into the prescription is the large areas that had to be treated (my son tried to show him). Now it is Thursday morning and the little 22g tube is practically empty despite our best efforts to use it sparingly, this is after all not our first rodeo with eczema. I requested more this morning and have to wait on the doctor to decide/get back to us about prescribing more. I am trying to take the high road here but there are too many doctors out there forgetting their Hippocratic Oath. My son, a mellow kind of guy with a low level of "asshole syndrome" was treated in a dismissive faction just because a doctor could. The fact that Dr. Shirley Chen who we see at Pacmed in Totem Lake is a caring professional who treats her patients like real live people, makes this whole episode that much more galling. Pacmed needs to do better with doctor substitutions. Sue-Lin B. read more

I came here yesterday for an appt with diagnostics. I have never been to this building and was pleasantly surprised how easy it was to get there. The parking is great. The front lobby was a little confusing because there is a big structure as soon as you walk in. Once you walk around it, you will find the elevators, and the office i needed was on the 3rd floor. Once there, there is a huge lobby with at least 5 receptionists to check you in. I waited my turn and they called to check me in. I told the gal my name, appt time and that I had never been there before. She asked me if i was a new patient and if I had been there before. Um. no. They give you a patient tracker and told me the next waiting area that I needed to go to. I found that and was helped immediately. The gal in diagnostics was really helpful and explained the procedures and what would happen next. I arrived at Pac Med at 2:02 and left the office at 2:19. My appt was at 2:20. I would say Pac Med Canyon Park is pretty awesome. read more

This was the worse experience I've ever had at ANY medical facility. I've never been treated so badly and ignored in my life. They sent me to the wrong type of doctor, then figured out they sent me to the wrong doctor, then told me I had to schedule another appointment with the right doctor so I could find out what is wrong with me. What a waste of my time and money. Now I have to start from scratch again, telling the entire story again, rather than just relaying the information to the right doctor. It was their error in sending me to this doctor, now I have to pay for this worthless doctor and then make another appointment to see another one so I can say the same thing and waste more time and money. Not Good...Not Good at All!!! read more

I have been happy with every doctor I have seen. My favorites though are: Dr. Sharma, Internal Medicine Dr. Sharma, Rheumatology Dr. Weinberger, Internal Medicine read more

I love that it is a one stop shop. I did make a run to Urgent Care today and they got my Rx last minute. It was hectic and I appreciate them. read more

don't go here by any means!! i only did because of my shitty insurance but i would rather pay a premium visit anywhere else than we seen by the doctors here. their front of desk staff hates there jobs and it's very apparent by how the talk and schedule you. I was told they updated their system so basically lost all my previous information so all my prescriptions had to be rewritten meaning I needed to come in and see anyone for prescriptions i had been on and were working for me for years. However, I was out of town when I realized and went a week without my anti depressants because their staff is a terrible at communications or better yet has none. The doctors, I have seen four now through them, are all unprofessional in my opinion. my current Dr. Unissa is incredibly fat phobic. I workout five times a week and am a weight lifter so my fat to muscle ratio carries differently than your 120 pound woman. My bad for not being skinny miss ma'am. She dismissed all my symptoms as having to do my weight including my anxiety and depression. All in all don't go here if you value you're health time or money at all. read more

This review is not about the doctors at PacMed, but of the call center. If you call to make an appointment, be prepared to wait on hold for a LONG TIME. Then, when a human finally answers you will get someone difficult to understand... The appointment setters are rude and curt. They are completely unaware that people call to see a doctor because they are SICK or INJURED. The call center workers are severely lacking basic customer service skills. My family has been seeing PacMed providers for 20+ years. The unprofessionalism of the call center has us seeking care elsewhere. read more

Great doctors but the phone reservations desk needs a lot improving. Called number 206- 621-4000 today August 4 at 5:00pm returning Elena's call. Jermaine was extremely rude, and hung up on me. Second call, Vanessa was even more rude. She communicates in a loud noise and an irate manner. Zero intention to help. What is it with Pacmed call center? This is the third time I got rude agents on the phone, no manners nor professionalism. Learn from other clinics how they treat their patients, please. UPDATE : Spoke to a supervisor in a call center who gave me his sincere apology and word to make changes in the department. read more

So far so good, only had one visit and am very impressed. First off, I wouldn't consider this a "Family Doctor." If you prefer having personal conversations about your family and friends with a Doctor you've known for many years this isn't the place. That being said, everyone I encountered was very professional, while maintaining an appropriate client to employee relationship. Some of the employees you can tell do not enjoy their jobs, but none of that was projected onto me. The entire office looks brand new and runs like an upscale and more welcoming U.S. Health Works, however they are way faster and more efficient. They have "In and Out" style clinic down to a science. I had a 8:00 appointment with Dr. Ton and was feeling as good as new and out the door at 8:30. Dr. Ton was very professional and caring. He didn't condescend me when I asked questions that people with little or no medical experience wouldn't understand. I could tell he really cared about the work he was doing, and valued my opinion of the service I was receiving. I have a follow up appointment soon. Hopefully I will not be reviewing this place again! read more

I've been visiting the Sports Medicine folks at Pac Med Canyon Park for a few months now to get a bum shoulder straightened out. The staff there is professional and polite. I've never had to wait more than 5 minutes for my appointments, and even my MRI (which involved being stuffed into a tiny, noisy tube and left there for 25 minutes) was as pleasant as it could have been thanks to their friendly imaging techs. Dr. Maeda is awesome. He's straightforward and can explain all sorts of fancy anatomy stuff - supraspinatus muscles and acromioclavicular ligaments - so even us regular guys know what's going on. There are so many things that can make a trip to the doctor dreadful, but frankly, I haven't run into any of them here. read more

Do not go here for primary care. I scheduled an appt via phone for an ortho specialist. I ended up with a primary care dr. I cut my finger off. I didnt even get a prescription for ibuprofen! He put a sad bandage on and told me dont work! Good to go i guess, minus my finger... will never go back here again... read more