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Optum - Bothell

2.5 (2 reviews)
Open 7:30 am - 6:00 pm

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5 months ago

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1 year ago

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Pacific Medical Centers - Canyon Park

Pacific Medical Centers - Canyon Park

(79 reviews)

Dr. Hoke was very knowledgeable. He ordered an X-ray, and I was able to get it done just down the…read morehallway on the same day. I also received Dr. Hoke's message on MyChart with my X-ray results that same day! I really appreciated the convenience and efficiency they offered. The front desk staff checked me in efficiently, and I also appreciated the beautifully decorated facility for Medical Assistant & Tech Week and Halloween. Parking was easy since there was a parking lot.

Had the absolute worst experience today as a new patient in the oncology department but also…read moreoverall in this center. First, there were seven receptionist there when I walked in no one else in line and no one else waiting in the waiting room. Two of them were having a conversation with each other and the rest were just staring at their computers no one was on the phone or speaking to another patient. I stood there for a good 7 minutes standing there by the sign that says "please wait here" until someone finally looked up and acknowledge me. I almost took a photo because it was almost comical how I was just standing there for that long and there were so many receptionist for one building and no one else in there. It gets worse unfortunately the doctor I was seen by completely dismissed the whole reason while I was there to see him. He didn't ask me any questions about myself how I was feeling why I was there or why my doctor referred me there. He was blatantly dismissive and honestly came across misogynistic. A wasted copay and future bill i'm going to have to pay. An added misfortunate bonus the parking situation is terrible there and the building feels old and dirty.

Optum - Bothell - familydr - Updated May 2026

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