Absolutely fantastic. Fast, effective, inexpensive (10% of what I was quoted at another urgent…read morecare). The PA was incredibly knowledgable and efficient. The best urgent care I've ever been to.

They have been very helpful getting me in for my back issues when no one else could see me. Thank…read moreyou.

Had a back injury while here from out of town. I saw 5 five-star reviews so I figured I'd give it a…read moreshot... but still skeptical. After having been, I can tell you that all of these reviews are completely legit. Now I was the first person in so I can't speak to the wait times but they got me back immediately with a nurse practitioner named "Netta" who was an absolute rockstar! She had amazing bedside manner, was super empathetic, knowledgeable, made me feel my concerns were all heard and cared for. I haven't received this level of total care in a LONG TIME! The front desk lady was super nice and helpful as well. She is a bright star in a world of dull providers. This was my first 5 star experience at an urgent care clinic.

In short They immediately realized that I'd need a bit more…read morecare than they could provide on site, so they didn't charge me or take my time. I was hoping for a different outcome but I have to respect their honesty. In long A scrape on my leg had gotten infected, so I was hoping to get an Rx for some antibiotics and hurry home for the Hawks game. They checked me in in minutes, and found my insurance that had just taken effect a couple days earlier. Nice! The system texted me some info to fill out, and she told me it would list me as being seen in about 25 minutes, but it would be much sooner. The PA came out within 60 seconds to say that they didn't house one piece of equipment I'd need as part of a full eval, and I should go around the corner to the ER. He definitely felt bad delivering this news, and explained it even more thoroughly than he really needed to. I got it right away. He was quick to say that they would cancel the visit and not charge me. Even though I ended up missing the whole game, he was spot-on about what the ER would do to evaluate the infection. I got great care there, thankfully much of it in front of a fuzzy, dim TV showing the game. So I can't really complain about anything other than my own procrastination for leaving the trip until late afternoon.

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

Always expensive. Not enough questions if any from M.D…read more Offered most unhelpful and expensive medication. Had to ask for alternative just in case. (Did not want to come back)

I can not speak highly enough of my experience at the walk-in clinic today, starting from the…read morereception desk and including the nurse, x-ray tech, lab tech, and Dr. Bowers. Everyone was welcoming and efficient. Dr. Bowers was amazing - I wish she was a primary care doctor - she was calm, reassuring, explained why she was ordering specific tests, etc . Bonus points for plenty of free parking. I am seriously considering switching my primary care to this clinic.

Beautiful clinic and friendly staff. The physician wasn't super confident about the diagnosis but…read moreit was urgent care so referred to a sprint specialist.

Needed evaluation/treatment for a cut. Called one urgent care, and got only voicemail. Called…read moreZoomCare and got a live person (remote), an appointment less than an hour wait, and quick attention once we walked in. Treatment was competent, and people were friendly. We are satisfied.

Calm, clean, straightforward with excellent care, what's not to like?…read more Seen by PA Kayla and medical assistant Kim. Everyone was kind, effective and efficient. I also was able to get an appointment online within a few hours on the same day. I have been seen at this location about 3 times in the last 24 months and it's been positive every time.

I brought my 6 month old daughter into the walk in thinking she had an ear infection. I told the…read moredoctor that she had been non stop pulling on her ears and is waking in the middle of the night screaming like she is in pain. He told me babies this age usually don't get ear infections, I told him just because it isn't common doesn't mean it can't happen, and I explained to him me and my husband's complications with ear infections as babies. I even asked him to see if there was a bunch of wax in her ears that could be bothering her. He then asked me if I was a first time mom, what does this have to do with anything? He looked in her ears and said she was fine, but he even pointed out how much she was pulling on her ears during the appointment. After he checked her ears he questioned why I even brought her in and sent us on our way. The next week my daughter had an appointment with her pediatrician and I told them I was worried about her ears, they took one look in them and couldn't even see her eardrums because they were full of wax! We then had to see an ENT to get it removed. Needless to say I will never go here again, and moms should be taken more seriously since they know their babies better than anyone else!

Not much for waiting a long time, when there's germs every where, when I just got a heart…read moretransplant!! Wasn't to bad. Just scary every time I have to go into places like that..

Love that you can make an appointment same day! Most urgent cares you have to just get into a queue…read moreso I appreciate that you can reserve an appointment time ahead of time here without a huge wait. The staff is curious and helpful. I have always come away feeling like I got a good quality of care here. I would recommend for anyone's urgent care needs.

URGENT!!!!!! Ha! First of all, they need to change their…read morename to SLOW care, not zoom. Receptionist was friendly. Be sure, this is not an urgent care facility. Once I arrived I needed something simple done (staples removed) There wasn't anybody in the place other than the receptionist as far as I was concerned. I couldn't hear anybody in the building. I was asked to make an appointment two hours away from the time I arrived. In that case I much rather go to my doctor's office or a regular hospital. What a waste of time! Don't call yourself urgent care if you are going to make ways not to be urgent.

Big shout out to Dr. Horton, who very diligently examine my daughter on two body parts, was very…read moredetailed with the work up, and explained her thoughts and diagnoses very thoroughly. Can't be any happier going through this circumstance, we knew we were in great hands with someone as diligent and caring as Dr. Horton.

Check in was quick and easy, FLAWLESS actually. I walked into urgent care and checked in and after…read moreI was checked in , the patient service coordinator, informed me of what was in front of me, as far as number of patients and the quality of the PCS's work ethic, demeanor and enthusiasm to be at work on a nice sunny day, to give great patient care .... Is freakin priceless. Hands down , Overlake urgent care is the ONLY place to go for your urgent medical needs.

I have been to this clinic twice now. Very easy to get appointments sometimes even available same…read moreday. Staff is very attentive and definitely cares for their patients. This is a great alternative since my primary care was a month out. Highly recommend this clinic

Went there today as I was directed by Providence Regional Medical Center on Friday. The Woman there…read morewho has worked there for 6 years claimed they do not take walk-ins. This POST says "Walk-In" They would not see me!

Wow, we had our first appointment for my toddler son with Dr. Hung this week, and I left the…read moreappointment feeling so good. The fact that we got a whole hour with a Dr. Hung, was truly a gift. She answered all my questions and provided suggestions for supporting my son. We've gone to other pediatricians and she was the first pediatrician that had patience and empathy for my toddler son that gets scared of doctor's offices. She let him put the stethoscope on his chest, and she pointed to him where to put it. She had light up toys to distract him and let him play with. I've never had a doctor that prepared or patient. We will continue going to Flourish Family Medicine. There were a lot of forms to fill out before the appointment which took up a lot of time, but it did provide the doctor with a lot of information, so I appreciated it.

I really like taking my family to flourish for our care. I really appreciate the attentiveness of…read morethe providers. My only bit of feedback is around the hounding that the office staff does to get patients to fill out the questionnaires. For my baby's first appt I was having some trouble adjusting at home to all of my new responsibilities that came with taking care of a newborn, my toddler and myself having just finished a high risk pregnancy for gestational hypertension. As I was finally sitting down to complete the paperwork prior to the deadline while in between feeds I received yet another reminder call. I explained my situation to the lady that called me and she had very little empathy.