Worst funeral home ever. So many mistakes and problems I can't even name them all. I've dealt with multiple agents there and each is as bad as the next. And the price is quite high, over $4000 just for a simple burial of cremains (cremation done out of state, not by Evergreen Waschelli) in a plot that the family already owns. And that's with name etching on an existing stone that's already in place, with no removal of the stone needed. I'm going there today and I'll bet that my mom's name is still not on the stone and that her obituary still won't be showing up on their website. Ugh read more

On December 7th, I took my 88 year old mother up to Evergreen Washelli to deliver a Christmas swag to her grandparents that are buried in the older part of the cemetery (the Pacific Lutheran area). We were completely dismayed to find the area where they are buried, covered in about 5 inches of decaying maple leaves. I used my shoe and tried to kick away the thick layer of debris, trying to expose her grandparents name plates. After about 15 minutes, we gave up. When I returned home, I went online and filled out a form that was right on their website and told them how unacceptable this was to my mother, and asking for someone to please reach out to me after it had been cleaned up so that we could try again.. It has been two weeks and no one has reached out to me regarding my concern with the lack of upkeep. So perhaps next year, I will call them and make sure the area has been maintained before driving the hour and a half. read more

Sonja Matlock, the Family Service Advisor with Evergreen Washelli is amazing. She goes the extra mile to make sure all questions are answered and services are provided to honor the loved one's grave. Much appreciated. read more

On January 6th, my sister Gracie was buried with Clara. We were promised that Clara's headstone would be updated to include Gracie's name, but on May 14, 2025, the headstone was replaced without her name. Additionally, there is no sod on their grave, and the vase we paid for is missing. Despite taking our payments, the cemetery has failed to show respect for Gracie's memory, breaking my heart. On May 28, they assured us that the headstone, sod, and vase issues were resolved. However, the grave is covered with pieces of dead sod, and the vase and headstone are still absent. Evergreen Washelli Cemetery has let us down, and I deeply regret paying them in full for my future remains and those of other family members. They have failed us, and I cannot trust them after receiving our money without delivering on their promises. read more

My parents were interred there, the remains in ground over 10 yrs ago. I visit with flowers every other week. This year, couldn't . Why....well the area where my parents are interred has been wrecked with havoc and disarray. I complained starting this summer. Was told that they will have grounds crew repair the area. I could not find my parents graves....it was laden with clods and clumps of grass and MUD. I literally had to dig my parents grave marker out. Then there was no vase...I paid for a vase..could not leave flowers. I waited and called weekly only to be told the grounds crew were busy and I was " on the list". A month and a half passed, got the call all was fixed. Went two days later. Nope. Called again....Told they would work on it. That was September. got call at end of October...all is fixed. Nope. It's now December...and the attached pictures again...could not find my parents grave. Had to dig it out again. Was told this was due to 2 problems : 1) ATOMOSPHERIC conditions and 2) GRUB issues. I went to the front desk....and I KNOW they are not responsible but they only could try and placate me with " I know you are angry and have feelings about this...I will have the director call you tomorrow". Totally disrespectful to my parents. And this has been going on for over 5 months. If you had fixed it...where is the vase???? I still could not leave flowers for my parents....it's a muddy mess. Why do I have to do your clean up and dig out my parents grave markers???? I am thinking of removing my parents and placing them somewhere that cares. read more

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The place is falling into disrepair. My daughter was buried in Babyland in 1980 and these past 10 years it's a struggle to get the cemetery to maintain the grounds and repair damaged caused by their lawn equipment. If it didn't cost so much I'd have her exhumed and moved to another cemetery. The ground is dirt and weeds. I complained for five years and finally they did something. But what they did dumfounded me. One day when I arrived I found they had replaced the square patch around her stone and over the area above the where the casket was with new grass sod. And that wasn't even with the ground. They just laid it on top of the dirt and weeds. I felt so disrespected by them. read more

Evergreen Washelli has done nothing but add to my family's grief during the hardest time in our lives. They charge you for their incompetency, they are very prompt at going after the money but not at all prompt when it comes to answering calls or resolving problems. They will cause you great grief and think a simple "I'm sorry" will make it all better for you. Let me tell you why this is such a horrible company; My father in law bought a pre-paid plan for his and his wife's final needs. He spent thousands of dollars on this plan and was led to believe he had purchased everything needed and that all his kids would have to do is make a phone call and Evergreen Washelli would come in like a super hero and take care of everything during their time of grief. That of course was his whole goal in buying this plan! My Mother in law passed away so we had to make that phone call. Instead of everything being taken care of like it should have been we were told that #1 he still had to pay almost $4,000 for the cremation! He had the urn, he had the plot of land, he had a headstone, but he did not have the actual cremation in his plan. Some pre-paid plan! Then, as if that wasn't enough, he was told he would need an additional $650 to engrave the headstone. Of course that was just for my mother in law. He would need to double all of that in order to actually have a complete pre-paid plan for himself too. One would think that was the end but it's not. On top of having to come up with an additional $8,000 + to cover both his and his wife's final needs (after already spending thousands on what they presented as a pre-paid plan) Evergreen Washelli botched the job of applying for the death certificates - part of their "services" that you pay dearly for. They misspelled the name on the application for the death certificate so now we have to wait up to 10 months for the correct death certificate! All we got in return for the money spent and their mistake was, once again, "I'm sorry". They did not keep us up to date on what was going on at all. Instead, we had to make call after call asking when the cremation would happen - almost a month after death - and when we could pick her up. Your "personal funeral director" is never in the office when you call and only returns calls relating to when you'll be paying them their money, all other calls get pushed off on other employees to return. My father in law in 90 years old. He did not need to have to deal with all of this! The whole point in buying a pre-paid plan is so you don't have to face all of this during the hardest time of your life. Coming up with this kind of money at his age, and in a moments notice, it impossible. But hey, Evergreen Washelli is "sorry". read more

We recently lost my baby brother unexpectedly, which was beyond devastating. We had the service at Washelli yesterday, and as heartbroken as l am, I came away from the service filled with gratitude. Washelli went above & beyond to make my brother's service a true celebration of his life. These things are never fun, but I can say with absolute certainty that this was the best memorial service l've ever been to. They really paid attention to the details and did everything in a tasteful, respectful manner. Thank you guys for giving my little brother the send-off he deserved - we are truly grateful for you! read more

It's Father's Day today, and my late Father is buried in the cemetery here, and we held his funeral here. My late paternal Grandparents are also buried here - right next to my late Father, and we held their death ceremonies here, too. In addition, when I had Stage 3 cancer and had a 50% chance of survival 7 years ago (I'm clearly still alive, and have been cancer-free for the entire 7 years, yay), I went with my husband to this funeral home in order to purchase my coffin and my grave together, in case I didn't make it, so that he didn't have to do it alone if he lost me. We bought my grave nearby the graves of my Dad, my Grandfather, and my Grandmother, since these were the closest people in life to me. I wish I could remember the gentleman's name that my husband and I worked with. He was so kind and so gentle. I remember that he looked my husband straight in the eye and said, "Do you know what a gift your wife is giving you by doing this?" He also said that I have a fighting spirit and that he didn't think that the cancer was going to take me at that time. I felt genuinely encouraged and supported by this man emotionally, and it did not escape me that if I would've died the funeral home would've made more money, since they would've been hosting my funeral as well in that case, but this gentleman was genuinely encouraging me to fight and to keep on living. This is such a sensitive and personal thing, and this gentleman handled it all with such grace and thoughtfulness. I really can't say enough about the wonderful customer service that we received from him. This review is very belated, but I've only been a very active yelper for a couple of years now, so that's why. I never even thought to review this funeral home until now. So many people have lost people to COVID over this past year, and I want to tell you all that I'm sorry for your losses, and I understand, and I would highly recommend this funeral home for all of your needs. Some of the other reviews have mentioned tall grass and lack of care of the grounds here. They've posted photos so I'm sure they're right, however, I have visited my late Father's grave and my late paternal Grandparents' graves countless times over the past 7 - 15 years (my Dad died 15 years ago of a heart arrhythmia, and my Grandparents died very close to each other about 7 years ago after having been married for 65 years!), and I've never seen the grounds looking like that. Granted, I can go months without visiting - I usually visit on special days that meant something to us and also on some holidays. I've found the grounds to be well kept up on my own visits. It is a peaceful, park-like setting to honor those who are no longer with us. I was originally going to refrain from posting photos because I personally think that it's disrespectful to post photos of grave sites, but I did find one very old photo that I do not think is disrespectful, so I changed my mind. This photo was taken in August 2015, one year after I beat cancer. Since it's Father's Day, I will post a few lines from the Memory Book that I created for my late Father, that was on display at his funeral, and to which many of his friends, colleagues, and family contributed: "I remember B [my Dad, he was a very private person so I know he wouldn't want his name in a public review] as a kind, considerate, and compassionate nephew." - Aunt M "I was impressed by his cheerful outlook in the face of adversity, and his positive influence on his family." - Leo [my husband] "I treasure B's friendship and his goodness. He always had a kind word, and we laughed together whenever we talked." - Rob [friend and former colleague] "I found B to be a caring person with a generous heart who was devoted to the young people that he served. With B's high intellect and keen wit, he was an outstanding and excellent advocate in court and had the ability to analyze the needs and treatment of youth in a fair-minded and profound way. B was an exceptional role model for young people and helped many children through difficult times. If success can be measured by devotion and the number of youth he encouraged, then B's life was a triumph." - Bill [friend and former colleague] [This letter was written 15 years ago and it still makes me cry tears of gratitude every single time that I read it, thank you so much, Bill, for writing this about my late Dad.] During 4 separate incredibly difficult times personally, where I was either in the throes of very deep grieving, or else staring my own mortality in the face (terrified, but bravely), it felt comforting and reassuring to me that this funeral home took care of all of the practical things that we needed with such attentiveness and care. Thank you so much, Evergreen Washelli. We truly appreciate you. If you have lost someone that you loved, honor them on special days, if that feels comforting to you. And, you may want to consider this funeral home, for the practical matters. read more

Evergreen Washelli Funeral Home - I was originally going to refrain from posting photos, but I changed my mind. This is a very old photo - August 2015. Me at E.W. cemetery. - Funeral Services & Cemeteries Near Me - Seattle, Washington

Yelp 100 Challenge 2018 - #55/100 A wonderful service to celebrate the beautiful life of our loved one. A solemn place to reminisce good times and say our final goodbyes. Parking was adequate, and restroom clean. Staff were wonderful. read more

Evergreen Washelli Funeral Home - Funeral Services & Cemeteries Near Me - Seattle, Washington

I cannot begin to express the level of service, kindness and empathy I received from Washelli, once again. I have unfortunately had to use their exceptional services twice in the last 2 months, this time as well as the last time, I am overwhelmed by all the support and superior service. No other funeral home does it like this. I am forever grateful. Danielle, Alejandro, Katrina, Rico, Ely and Scott are just a few of the standout's. read more

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When my husband passed away in 2019, I honestly don't remember how we picked Evergreen Washelli, but I'm glad we did. There was an issue when we went to pick up my husband's ashes at the Bothell, WA location. We had just come from a memorial service at my husband's office but when we arrived the building was locked and we weren't able to get in, despite numerous attempts to call them. Long story short, my stepdad called the location on Aurora and the employee at the Bothell location had an emergency and had to leave. However, the manager at the Aurora location met us at the Bothell location and we picked up the ashes. He was very apologetic and sincere. I was touched to receive a postcard in November of 2019 inviting me to their Holiday Remembrance Service. I'm so glad I went. It was absolutely wonderful and so beautiful. I don't know if they had a service in 2020 and 2021 due to Covid, and I had not heard anything about a service for 2022. Last week I happened to look on their Facebook page and I was very upset when I found out that I had missed this year's by one day. I made mention of it on their Facebook page and honestly I wasn't really mad at Evergreen since it would have been difficult to rearrange my schedule to come; it was just that I wanted to be there. I noticed on their Facebook post that they had a link to the service. I thought it was a live feed but it's a video so I'll be able to watch it, for which I'm very grateful. It won't be the same, but at least I'll be able to see it. Anyway, last night I got a Facebook PM from someone at Evergreen letting me know that they had sent out email invites to the service and took my email address so that I'd get an invite next year. They also told me that they still have ornaments available from last Tuesday's service and would hold one at the desk for me. I'm going to pick it up on Friday. This is customer service above and beyond and I'm so touched by this. read more

My sister's passing occurred in the midst of the corona pandemic and the commencement of stay at home orders. The situation was evolving rapidly. We went from being able to hold a funeral service of 50 people to all services being suspended in a matter of one day. During this already difficult time for my family and I, these circumstances made it even more upsetting and anxiety-provoking. Throughout this process Nikole, our funeral director went ABOVE AND BEYOND what I ever could've asked for to help us navigate it all. Her warmth radiated from the second my family and I met her. She is so understanding and compassionate but also extremely knowledgeable and flexible. She would adapt to every unforeseen obstacle and come up with a suitable alternative. Even on her normal day off, she would check up to make sure things were going smoothly. This was my first experience organizing funeral services and my heart goes out to anyone reading this review and having to undergo this process. I had talked to other homes and made several appointments at other places but ended up canceling them all after meeting Nikole and Washelli family. We knew they would take care of us and never once felt like it was a "sale" they were trying to make. I highly recommend! read more

Evergreen Washelli Funeral Home - Funeral Services & Cemeteries Near Me - Seattle, Washington

Would like to send a shout out to Amondo for all his dedication and heartfelt work he has put into the grounds I was so happy to see a tree was planted after six yrs of talking I had one conversation with him about the tree and with in a few week a new tree was planted there are still Great people in this world we just have to look for them the grounds are starting to look better then beforeThanks for alway's taking the time to listen to me. Amondo you are a rock star with a HEART OF GOLD. Thanks for taking care of our loved ones . read more

Seattle aurora location. I never thought I would review this place but I am so disappointed in the sloppy grounds here. Very disrespectful to the families and those who have passed. This is not a fluke either because I have been here same time last year burying my mom and the grass was tall. They pride themselves on the grounds? I don't think so. Posting a few pics. This has looked like this definitely the last year here On three occasions I have came. Really disappointed. Hope you will clean up your grounds. This is very unacceptable. You've have the same Excuse for far too long about being short staffed. read more

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Washelli made our entire experience planning and having my Dad's viewing and funeral services smooth and calm. Danielle is so kind, sweet, and diligent with organizing everything and making you feel calm about things. She is so patient and did an amazing job handling everything, as well as her assistant Alejandro. I highly recommend Washelli for funeral, viewing, memorial, etc. services. Their pricing was also middle of the way and I felt very fair. Thank you so much!!! read more

Too many urban cemeteries spiritlessly surrender to the angular shapes imposed on their grounds by the city fathers. Evergreen-Washelli is large enough to lose the city, spread amid towering native trees and along a sunny meadow. There are spaces into which one might look away: from long views of the trees so green they're black to the radiant ranks of the military section. As with most cemeteries I seldom encounter mourners, but the evidence of their passing -fresh flowers, a flag replaced- is everywhere. The grounds are immaculately kept. Evergreen-Washelli is just up Aurora Avenue from Quiring Monuments, much of whose work appears throughout their grounds. read more

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Losing loved ones is always hard and Evergreen Washelli has taken such good care of all our family's needs each of the 4 times our family and family friends have had to say goodbye to loved ones. This past week my family and I were so fortunate to have had Rachael Risbell assigned to support us. Rachael's help was nothing short of exceptional! She was compassionate, thoughtful, and went above and beyond to make sure were able to honor my cousin and his memory the best way possible. Highly recommend Rachael and Evergreen Washelli. read more

We went to go see my grandmother (as we do every year) on Mother's Day. She is above ground and everything was great as always. Then we went to go visit the rest of my family as we do every year. To my dismay, you couldn't find anybody in the entire section. The groundskeepers left the entire section in shambles with grassclippings and general lack of effort. And the grass was not just the day before, the grass had been cut over a week prior. How dare you disrespect our family from your poor service. You charge so much money and you can't even keep the grounds clean? You are an embarrassment. Look at the pics I posted. read more

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Washelli did a terrific and compassionate job handling my father's cremation. We had several non-standard requests. My mom wanted to witness the transport of the remains from the hospital to the funeral home, which Washelli told us is not typical but they will do their best. Their driver (who I assume is not normally customer-facing) handled our request with the utmost kindness and professionalism. (We also offered to pay more since this is non-standard, but they did not charge us more.) We also wanted to witness the cremation. Washelli is one of the few facilities set up to handle this request, on-site. Obviously no one wants to be a customer of a funeral home, but they handled our difficult moment as best as anyone possibly could. read more

Washelli has provided such lovely and caring services for us after my great-grandmother passed. My husband and I needed to cram planning her memorial in about five days so that we could have it before the holiday season. Nikole Mitchell went above and beyond to make sure the service would be beautiful, and it was. Paul Boardman was the officiant; he was out of this world caring and kind. Rick helped us choose a plot for my great-grandmother; he was so kind as well. Most of my family is buried here, so I have worked with this funeral home on multiple occasions. Each time has been thoughtful and caring, I have zero complaints. read more

Such compassionate and friendly staff. Phenomenal service for such a sad time. Stacy and Rachel are kind and patient. Out of the 4 funeral homes we called they were on a whole new level of costumer service and compassion. read more

If there was a negative star that wouldn't be good enough. My aunt would have been buried the same way they picked her up from the rehab she was at. So disrespectful for my aunt who was supposed to be closed casket but my 89 yo mother wanted to see her one last time. We brought clothes wedding ring on a rose gold chain and her husbands watch to be buried son and with her the day after they received the body. The bag labeled with her name on it was just thrown in the casket. Not to mention I had to help dress my great aunt after 5 days refrigerated. Disgusting and immoral. read more

I may check in here a lot but I don't plan on checking out anytime soon. I can't speak to the whole funeral/dead people aspect of this place... for me, Evergreen-Washelli is a huge, peaceful park for me to walk my dogs. And in this regard, it gets 5 stars! Located just a couple blocks from where I live, this place is perfect for the daily dog commute. It's well landscaped with impeccable upkeep, there are trashcans located throughout so I don't have to carry fido's crap for long (much to his disappointment I'm sure), lots of areas to explore, and best of all there's never more than a few people here (dead people notwithstanding) so it's never crowded! read more

I was referred Washelli as the place to go in Seattle by numerous long time families and residents. I did not shop around based due to the many referrals from people I knew and trusted (who had used this facility for all types of services and situations.) We only needed a cremation service performed - with ashes to be transported to California for memorial. I was so scared to walk in the day after my father passed. The experience was thoughtful, thorough, led by a very experienced professional and much easier (and emotionally easier thanks to the individual) than I had anticipated. They did not try to sell us on anything - which was a relief as we were definitely not interested in anything more than the cremation service and clean packing of the ashes for transport. They pointed out things I would have never thought of - like purchasing a wooden urn that we could fly with (a metal one won't make it through the security screening) - I would have never thought about that. Also great advice on the number of death certificates to purchase/order, all things again, I had never dealt with or thought about. We were so grateful. Thank you Washellli for your help in this difficult time. I was actually surprised at how inexpensive things turned out to be. We were prepared to pay anything - did not feel gouged and only taken care of by very experienced and thoughtful staff. read more

I know. What am I doing rating a cemetery? I'm rating it from the standpoint that it is a nice, peaceful place to take a walk, contemplate life in a serene setting, or just get some exercise because there are some hills in this place! I really enjoy walking through here and I regularly see other people riding their bikes, walking their dogs, or jogging through here so I'm happy to know that other people frequent this place and treat it like a park. There are some nice memorials here and the grounds keepers seem to do a nice job. read more

My family is buried here but because its a very long journey to travel to this cemetery, its hard paying my loved ones a visit. Its a very large but beautiful cemetery so its not all bad. And when i say big, i mean big big. There are two sides of this cemetery that use to be owned by separate companies. If you are looking to be buried here, let me tell you my thoughts about this place. The scenery is beautiful and the landscape is well taken care of. Unlike other cemeteries around WA, this place seems to respect people's graves a ton more. I don't see cracked gravestones, i don't see muddy marks left by machines running over them either, nothing. I respect that. But then again its a big cemetery, maybe there has been a few cracked graves but i sure haven't seen any. So the landscapers here must be pros at what they're doing to avoid damaging them. Since this place is so huge, you can find a good spot just about anywhere. My grandma is buried in the far back by the exit. The further back you go, the less pretty it gets. She was buried by a tree with nice scenery but since her death, the people in the office decided to add a huge columbarium wall next to it. And then they decided to build two of them. So now she is buried right under them. That was something i just didn't like. My family picked the spot thinking it was very open but now it feels more like a smothering city rather than open prairies. I don't think my grandma would be happy either. she loves nature and being out in the open. We can't relocate her now. It just wouldn't be right. But i am still upset by it. I don't have any experience with people in the office so i must leave that part out but just know that if you want to be buried here, its costly. Cemeteries profit from your dead, don't think that they aren't greedy people and care 100% about your dead ones. They just want your money. So if you want to be laid to rest here, make sure you do it with the right people at the right price. Overall its a beautiful place but in some area's its not that pretty with a very high price tag (you know, cause its Seattle), and im still not happy with what they did around my grandmothers grave stone. so its a A-Ok type of place for me. read more

My experience with Evergreen-Washelli was second to none. Burying both parents just a few months apart was difficult at best. Dale did an amazing job eulogizing, making extraordinary efforts to get to know our parents through us. In doing so, I felt he became a part of our family. Nice job! Nikole went miles beyond the call of duty in orchestration. Memorial programs were individually accented. Every table in the reception hall was decorated in the specific taste of my father, clearly requiring many hours of extra work. She took us under her wing & made sure every detail was attended to... and personalized. Everyone at Washelli was great to work with. While yes, the place is huge, never did we feel anything short of their most important family. Many thanks to the entire Washelli group. read more

This place is popular, people died to get in here.... This place is dead quiet.... Okay, very bad puns aside, Grandparents, Aunts and Uncles are buried here. Been to graveside services and services held in their chapel. Arrangements were done well, but depending on the number of mourners, parking might be tight. read more

Update: Just received my first update since June 25th, two months after I paid the extra $1000. for enamel inserts of my military awards and 8 months after ordering the monument. I am told that there are problems in shipping for unknown reasons but am promised that by September 15th monument will be erected. We'll see. read more

This last week, I was able to go visit my Great Uncles gravesite. When ever I go, no matter what, the grounds are immaculate. I love it there. I'm glad that my Uncle has a great place to rest. William Henry Leder will always be remembered. Thank you Evergreen Washelli. You do a great job! read more

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My brother passed away on April 2, 2016. Initially, I felt our experience would be a good one given the name and reputation of this funeral home. Our initial meeting with Kevin was excellent and overall, I felt he didn't push for more services which clearly could mean dollars in their pocket. So where did my challenge begin? My brother, while having gone through an autopsy, was to have a viewing. Upon arriving at the funeral home in Bothell for this viewing, I could see (even from the very back of the room) my brother didn't look quite right. In fact, his coloring was gray. Upon closer inspection, I could see his bruising on his face as well as his black fingernails. His children were so traumatized by this sight they could not and would not walk up to physically view their father. They could see, even from a distance, the man in the casket was not their father. To me, he looked 80 and not the 51 years of age he was. My sister in law made multiple calls to the North Seattle location and was met with no return calls or calls often returned days later. My other sisters tried to reach out to them regarding a small reception and again...no return calls. When they finally did return the call, they couldn't answer the questions left via earlier message. My brother's obituary was left out of the Tacoma News Tribune although clearly stated we wanted it run in this paper as that's where my brother's classmates and family would receive the paper. I agreed to take care of our small hometown paper and his wife their paper in Woodinville. Needless to say, the obit never ran in the paper in Tacoma. When I called the funeral home to share my thoughts on all that transpired, I was not happy with the response. "He looked gray because of the lighting." "He'd been through an autopsy." "What would honor you brother's memory and how can we make this right?" If you have to ask me this question....then you need to rethink Customer Service 101. So what went right? Well, the memorial service location was lovely and we couldn't say enough about the Honors team that came to acknowledge my brother's time in the service. While things eventually worked out for most of what we wanted, I left feeling disheartened by the lasting memory I and the rest of our family will have of my brother from the viewing. This is not how we should remember our loved ones but that picture is forever burned into my memory. There was not one person involved in the planning of this service from my family that felt we received full on quality customer service. During a time when we suffer from deep grief, all the failures just added to our stress. With so many other things on our minds during this difficult time, the last thing we should have to be stressed over is making sure things go well...which it fully the responsibility of the funeral home. read more

I thought it would be weird to leave a review for a cemetery but here I go! I had never been to a cemetery before so I went to the front desk so that I could get help locating my friend. The woman at the front desk was very helpful. She gave me a map which helped but once I got to the location I thought was it I couldnt find the right spot. I felt helpless and just as I about to give up The groundskeeper Greg came over and asked if I needed help. We ended up finding my friend and he even brought me tissue!! read more

These people only want your money...prices are thru the roof,service is terrible,communication is zero. Tony the manager hasn't a clue as to what's going on. Total failures in my book read more

The staff at Evergreen Washelli was so caring and compassionate. Denise and Rachael went above and beyond and took such good care of our mother and our family. I would recommend them to any one experiencing a loss. read more

My father passed away unexpectedly and while he pre-planned most of his funeral arrangements, we still needed to quickly put together the last-minute details. Rachael, our funeral director was incredible. She is creative, organized, extremely responsive and thoughtful. Thanks to her our officiant Gary and everyone at Washelli for their support during this difficult time. My father's service was perfect. read more

I've never used Evergreen Washelli, but I know who they are. One of my neighbors is a funeral director there, Nikole Mitchell. She reached out to our neighborhood community to help someone who didn't know how to retire a flag. Apparently you can properly retire an old flag by cremating it with a deceased veteran. There was such a response in our neighborhood, Nikole has been driving to people's homes on her days off to pick up old flags and bring them with her back to work to properly retire them with veterans. I can only imagine someone that cares THAT MUCH, would be truly devoted to helping families in need. I hope I don't need to contact them anytime soon, but when I need help from a funeral home I know Exactly where I'm going to go. read more

Terrible customer service. Stopped in to find out if the family had any remaining plots and what the value would be if no one wanted to use it. Went through multiple turns from one salesman to another with out getting an answer. read more

Myself and my family are so thankful for the amazing job done by Racheal Risbell and the staff at Evergreen Washelli. We lost my uncle last month due to a terminal illness and addiction. He was treated with the upmost dignity and respect by this facility and their staff. Racheal was so kind and helpful throughout the entire process. She put us at ease more than she knows. Above and beyond what he received in life. I'm so happy for the service we were provided. With deep gratitude, thank you. read more

About 8 years ago my family used this funeral home for my father that passed. I was only 15 years old at the time. We had planned an open casket funeral but learned shortly before the funeral that the funeral home made a mistake and hadnt picked up my fathers body. When they finally went and got him open casket was no longer an option. Because he had started to decompose. I truly feel like I was robbed of proper closer. It has caused a lot of phsycologal and emotional issues going into adult hood. At the time my mother didn't want to file a lawsuit because she thought it would cost too much to hire a lawyer and she is also very passive. I feel it's time to share my story so other families do not suffer as we did. I never had the chance to physically say goodbye to my father. After that I lost all trust in them. To where I felt like I couldn't even trust that the ashes where truly my fathers. It's all due to the acts of carelessness of the employees here. I truly hope this is the only time this has ever happened there. I want to make sure it never happens again. I plan on sharing my story to try and help others stay away from this place and not endure the pain that can come from one single act. It was already hard enough that I hadn't seen him for 3 months and he passed the weekend before I was to spend time with him. I had to go threw the unbearable pain of helping my mother put together a outfit to lay my father to rest in. Only to be told days later that it was no longer an option to say our goodbyes in our own way. Stay away from this place. Loved ones mean too much.. EDIT. I forgot to add that they had his death date incorrect online. And the day of his funeral I go to pick up a pamphlet and I couldn't believe that his birth date said 2010 on every single card. Mind you he was 39 at the time of death. This place is horrible DO NOT USE!!! read more