I was in search for a new optometrist and was referred to Evergreen Valley Optometry. I must say the entire experience was very pleasant, enjoyable, and the entire staff is very courteous and respectful. I called to make an appointment and confirm my insurance was accepted and it was. I was asked to fill out some info online and it was simple and easy. I arrived at their office and was helped immediately. I worked with Patty on all of the pre-exam tests and she was great! Her direction and instructions were clear and I appreciated how she listened and interacted with me. Dr. Mindy Trinh was great to work with as well. She took an interest in my health and eye history and the eye exam went well. If I had a question or asked to repeat one of the selections during the exam, she instantly reverted back and repeated the process. I liked the attention she provided and she made sure I understood the results and changes she made to my prescription. I worked with Alex on ordering my new frames and lenses. She was very helpful with picking out frames that fit my face. I was very pleased with what she recommended. The glasses took about two weeks to be completed and I picked them up today. The fit and clarity of the glasses is great! Overall, I am extremely satisfied with the service provided from Evergreen Valley Optometry and I highly recommend them based on my experience! Thank you! read more

I have been a patient for many years and they always make me feel like a VIP. The staff is always so warm and friendly, and Dr. Trinh is amazing! She not only takes great care of my eye health, but she always asks about my mom and how we're doing. I've been caring for my mom who has Dementia for many years, and it means a lot that Dr. Trinh remembers that and takes the time to ask about her. I've cried in Dr. Trinh's chair due to stress and anxiety, and she makes me feel comforted by simply taking a bit of time from my appointment to allow me to be open about it. read more

Just wanted to say I got a nice pair of Gucci prescription sunglasses (the insurance covered a lot!) that Mariela picked out. She also picked out my Prada glasses (I've never gotten so many compliments before!) Both frames are complementary to my face. Also I was not looking to get designer brands, these just fit my face. There was a gorgeous pair of Jimmy Choo sunglasses but I was not willing to pay at least $200 more than the Gucci sunglasses. read more

Super friendly staff. My son broke his glasses for good- or so we thought. The staff fixed it, cleaned it, and promptly handed it back to us. Thankful that I didn't have to spend extra $$$! read more

Evergreen Valley Optometry - The fixed glasses - Optometrists Near Me - San Jose, California

I didn't have good experience with the office staff during my first visit. Since Dr. Trinh was so sweet and she gave such a great job on my eye exam, I decided to give the front office another chance. So, I came back to get my glasses here. I was told by the girl who assisted with glasses during my first visit that I didn't need to make an appointment to get glasses. I was also told when I talked to Dr. Trinh that I could come back to get glasses anytime without appointment because I didn't need an exam. So I came back second time for my glasses around 2:10pm as a walk-in. The front desk staff told me I needed to have an appointment. I told her I had been told twice that I didn't need one since I just needed my glasses, no exam. She said the office opened late today and they were about to close for lunch. I asked whether lunch was now as it's 2:10pm, she confirmed yes and offered me a 4pm slot. I asked if I could wait, she said no. So, lessons learned: walk in anytime doesn't mean anytime during office hours, 2:10pm can be lunch time and office can be closed at that time. I'm so done with the front office. I ran out of patience for them. I love Dr. Trinh, but as a mother of two, a full-time job, running around with kid activities, I have no patience for people in customer service who have no customer service skills. read more

Evergreen Optometry offers great service and has great staff. I've been there for my eye check-ups and contact lens appointments. As it was my first time with contact lenses, Audrey was exceptionally helpful and very detailed in her training. I especially appreciate that Dr. Trinh took the time to listen to all my questions and gave me clear, detailed explanations. read more

Definitely good and professional highly recommend this place to Fri and family, great prices too

Great care and service! I've been coming here for years and have always felt welcome. Staff is very friendly and thorough in their explanations while going over optometry services and care. They have a wide selection of eyeglasses, sunglasses, and contact lenses and work with your budget based on your needs. I recommend them! read more

Dr. Trinh did a thorough job on examining my eyes. This review is for her staff. I don't think they know what they are doing. First of all, I got an eye appointment. When I came, they told me that I needed eye dialation which would cause blur vision and sensitive to light for 1-2 hours. They didn't tell me that when I made an appointment?! Now that I was in the office alone and needed to drive home, I couldn't. They didn't need to wait a moment for me to vent, they offered right away the other option was to do something and pay extra $39. I felt exploited. Blah blah blah, then after the eye exam, I was led to talk to another staff for eye glasses. Not even care to ask what I wanted nor explain options, she went straight to cost: everything had add-ons. I felt they didn't care and just wanted to talk money. Even though I like Dr. Trinh, I don't think I will come back here. The staff are terrible. Dr. Trinh needs to evaluate her staff's work, otherwise, she won't get any patients. read more

Doctor is a gem and they treat you so good.Got my glasses to dark no problem with smile on face they aim to please sent them back turnaround lightning fast happy customer Thank you for Quality service!!! read more

The quality of care here is amazing. Great office experience for me and the kids. Staff were quick helpful and nice. Dr. Trinh was really nice and made our visit very pleasant. We got glasses, contact lenses and sunglasses from here. Highly recommend getting your check up and prescription glasses/contact lenses here. read more

Evergreen Valley Optometry - Nice variety of sunglasses and glasses that we can choose from - Optometrists Near Me - San Jose, California

My whole family have been coming here for years. Dr. Trinh and her staff have taken great care of us, especially as I grew up and my eyesight was changing drastically. The pricing is affordable and the staff is all very friendly. Dr. Trinh is knowledgeable and very kind, patiently answering any questions that we have and making accommodations when my sister and I needed to have appointments together. There's many choices of frames and colors. Highly recommend and couldn't imagine going anywhere else for eye care! read more

i have been coming to dr trinh since 2013 .. i can't believe i never wrote her a review! dr trinh is amazing and thorough with my exam every time i'm seen. (i have really bad eyes and more issues on top of that). it's easy to make an appointment and they are pretty flexible whenever i need to make a change. there use to be a large selection of glasses to choose from but when i went in yesterday it seemed like it dwindled down a bit. not sure if it's because of covid or if they are waiting to restock. all of her amazing assistants/front desk people are gone sadly (shoutout to isabelle and erica - you guys are definitely missed!) so she has new ones that are nice of course but you can tell they still need to work out the kinks. maybe the next time i come in, it'll be a well oiled machine. i'd recommend dr trinh to anyone looking for an optometrist and in need of a new pair of glasses! read more

Great service and great selection! The helped you with using our insurance coverage properly so we can save money.

Super Nice Staff! Very Smart Doctor! My First Visit and I Loved It! I was seen on time for my appointment. The examination was comprehensive and accurate. Overall I had a Wonderful experience. read more

They have provided great service for me for years, I am spotty not to have rated them before. Great service overall.

I recently had issue with my new frame which I got it from Evergreen Vally optometry they not only addressed my frame issue promptly but also replaced my worn out lances free of coast. and I truly appreciate the care they took in finding the perfect solution for me read more

Not a place to do business with. They over charge period . The Dr. Can seem friendly but she is in it for The Money only . The staff is all over the place and will rush you. Beware read more

Mindy was the most cordial that I have actually talked to on the phone. She went out her way to call me back and gave me solutions to my issues I had with her staff. All is good now and I will continue my business with them. read more

I love this practice! I've been going to Evergreen Valley Optometry for 29 years and Dr. Mindy Trinh has continued the excellence I've come to expect from my Optometrist. The entire staff is always so helpful and professional. My whole immediate family comes to this practice and we are all very happy with quality in exam, frame, and lens materials we receive here. read more

My experience with them so far is good. I have been going to Evergreen Optometry for last 3 years. They have machines with latest technology through which they can test your peripheral vision, eye muscle strength, eye pressure etc. Staff is very friendly. If you have some issues then staff will try to resolve at their best capability. In certain cases however, it is good to get your issues resolved by involving Doctor Trinh also as staff may not have all the decision making power on certain matters. read more

My family and I have been going to see Dr Trihn for almost 10 years. They are super friendly. They are super clean and never have to wait long to be seen. They have a good selection of glasses and sunglasses for the whole family. read more

Dr. Trin is good but her staff are worthless. They make appointment and when you go there they say you didn't respond to our text and that was a LIE, they never send me text. I just want buy Glasses. I went 6 years to Drs Bui And Le Optometry without any problem, her staff are so organized and nice and provisional. This year I tried Evergreen Valley Optometry and it was BIG MISTAKE. I go back to Drs Bui (she is the best). read more

I love this optometry and have been going here for years. Dr. Trinh is so helpful and really takes the time to listen to concerns. Highly recommend!!!! read more

I came here for my eye appointment for the first time and the staff was extremely friendly and helpful! I was looking into Ortho-K and Dr. Trinh took the time to explain to me in details regarding the procedure and was helpful in making my decision. 10/10 recommend! read more

Updated review: the office contacted me and offered to give me a new pair of glasses. The doctor is nice but the staff is quite something to deal with. I never in my life bought a pair of glasses that I can't wear because they don't fit me (the staff told me this is what you chose so you have to take them :|) read more

I was need of an updated prescription, wanted to find a new optometrist near home open on Saturday. Shocked I was able to be seen the next day granted we got an 8 and 830 appointment but still great the could schedule so quickly. Office is super clean and the staff friendly and knowledgeable. Dr was patient answered questions and was very thorough in the exam. Highly recommend to anyone looking for a new eye Dr. read more

Visited this Optometry office recently to inquire about an eye exam and new persciption glasses. When I arrived I had to ring a bell on the front door and was greeted by one female staff member. She wasn't very polite and asked "can I help you?" in a tone only to be descibed as if I were bothering her, so I mentioned I was a potentially new patient and needed an eye exam and glasses. She asked for my name and I told her and then she closed the door and locked it and said she will be right back. I waited 5min and then she came back and told me she also needed my DOB info so I gave it to her, closed the door and locked it again. Finally, after another 5min she came back and said call the office number on the front window so she can "sit down" and look for my info because she could not find it. Of course you couldn't find it I said because you didn't listen when I mentioned I was a interested in being a new patient. She then told me again to call the number on the front window. Needless to say that was not going to happen any time soon as my first impression was less than unpleasant. There are plenty of Optometry places out there folks, make sure they make you feel welcomed and not like you're doing them a favor by inquiring about your eye needs and becoming a new patient. Staff is useless. read more

My insurance changed and so did my optometrist. They are all so very kind here even when it took me months to pick up my new glasses. Although my new prescription is totally different from my old glasses, I'll need to go back and have it adjusted which I don't mind because they are all friendly. read more

Evergreen Valley Optometry - Optometrists Near Me - San Jose, California

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My family has been coming here for year and each and every time we receive the same great service. The office is clean and in a great location in Evergreen. Dr Trinh's staff is very friendly and helpful when it come to figuring out your insurance and schedule future appointment. They have a wide variety of the latest styles of frames and contact lenses at a reasonable price! Dr Trinh is always professional and explain every step as you go through your appointment. I highly recommend them if your looking for a good family friendly optometrist. read more

I had my first eye exam with Dr. Trinh in 2009. She has done a wonderful job of taking care of not only my eyecare needs but also my children. With all the changes going on with my eyes, I trust her to advise me on the best route to take. The staff have always been friendly and polite. As a family we look forward to our eye exams every year. The office is always clean and she carries the latest pretesting equipment. It's always nice to walk into a pleasant environment when walking into Evergreen Valley Optometry. Thank you Dr. Trinh for all that you have done for me and my family. We definitely plan to keep you as our Optometrist. read more

Scheduled an appt for frame evaluation and order. Received several text confirmations and reminders to arrive by 3:50pm. Arrived on time and rang the bell and noticed that the sign on door said they would return at 4pm but the assistant answered and I told her I had an appt so she said hold on and went to talk to the doctors (who I didn't even need to see) - then came back to the door and said they were at lunch and asked if I could wait a bit. I showed her my text reminder and asked if I could wait inside since it's nearly 100degrees outside today and she said "can you just wait a while"? I was shocked they wouldn't just invite me inside to wait so I told her no thanks and to just cancel my appt. no sooner I got in my car and drove away my phone rang and she said "our lunch is over now you can come back". I noted how they lacked customer service mindset and that I wasn't interested in bringing my business to a place that so Blantantly disregarded their customers time and comfort. read more

Dr. Trinh and her staff are so kind and friendly! They have created such a welcoming environment for an optometry. There's a wide variety of reading/sunglasses to choose from! They give you honest suggestions and also fully explain all procedures and payment options. They have implemented an efficient system that keeps all staff and patients safe during this pandemic. I have been a patient here since 2010 and know the health of my eyes are in good hands with Dr. Trinh! read more

Dr. Trin and her trustworthy staff have provided excellent care for my family for more than 10 years. The staff are professionally friendly, well managed, diligent. Isabel leads the opticians with a depth of knowledge of lens options and insurance benefits that lead to the best deals possible on eyewear. The scheduling allows for evening appointments and they make as much accommodations for holidays and school breaks as possible. Reminder postcards are mailed a month in advance. The office is a pleasant environment with cases of eyeglasses by famous brands, like Ray-Ban, Calvin Klein, Gucci, Prada, OWP, Revlon, Juicy Couture, and Nike. Dr. Trin selected the best frames for me that I have ever owned read more

Very friendly and knowledgeable staff! Kristen is so jovial, love her! My family and I have been coming to this office for years and we're never displeased with our experience. Check them out! read more

I have been a patient of Dr. Trinh since 2010. She has been so supportive and helpful throughout the course of wearing glasses to contacts to CRTs. I would recommend her to anyone. She also has a lot of frames to choose from. Overall, great experience and great doctor! read more

I really enjoy taking my daughter here! The entire office is extremely friendly. They are always willing to answer any questions I may have. The staff helped my 7yo pick out frames for her picky taste. Also to make sure they will grow and not cost us more down the road. She was very nice to look up what colors they come in, and sizes. Looking outside the box of the 'children' frames and we found a great pair of frames that was covered by our insurance and fancy enough for the cutie :) My daughters previous glasses had come lose from her sisters' doing, and I brought them in w/o calling. They fixed them on the spot! I also love that the office seems to be very kid friendly. With plenty of children magazines, and toys. I have 3 children all together and we usually travel as a tribe! So, this makes the visit very easy. They never seem to mind when I have them. It's excellent! This year I am need of a check up for contacts and today while I was there, I booked my appointment. Looking forward to it! The doctors all are very knowledgable. read more

My family and I have seen Dr. Trinh for years. The staff are professional and friendly. I can always go back any time to get my glasses fixed and ask for help when needed. She's always on top of things and reviews each patient's records throughly before meeting with them. When I was a college student, I often had to ask for them to hurry on my glasses during school breaks so they could come before I had to leave the state and they're very accommodating. read more

Grrr... it's so frustrating to have to write this review but it must be done. For a few months before my appointment (that was supposed to be today) I considered going elsewhere to get a second opinion on my prescription for my toric lenses but decided against it. So I get a voice message the night before my appointment from "Tanya" saying they think I don't have insurance because the coverage from my parents expired when I turned 23, so they canceled my appointment for the following day. First off, my parents' coverage expired when I turned 22 and this appointment's been scheduled since last year and you're JUST now telling me this?! You ask patients to give 24 hour notice yet you didn't. And how do you know I don't plan on paying cash for your services? Needless to say I was upset about the whole situation. I initially planned to go on with the appointment after informing them that I do indeed have coverage but I'm taking my services elsewhere- even though I've been with Dr. Levingston since I was "yay high". Anyone got any recommendations? ETA: this review is old but worth updating- Dr. Levingston personally called me after finding out about the mishap. She offered to give me a 6 month supply of contacts since I already had my eye appointment elsewhere. Although I was upset about the situation when it happened, I appreciate her reaching out to make it right. So + 1 star-"A-OK" read more

I am in the midst of looking for a new optometrist and came across this office since it was so close to me! I decided to walk into the office for a bit more information regarding insurance and other things & got lots of helpful information from the two girls at the front desk. They were incredibly sweet & made sure they answered all my questions to the best of their ability. I definitely look forward to coming here for my first appointment! read more