Their communication skills lack. When they don't show up for any reason- there isn't any communication (email nor a call). It's becoming frustrating. Communication is frustrating. Overall- They provide a good service and I do recommend. read more

We've used Everclean for almost 30 years. In all of that time, we have never had an issue. Each team has been extremely competent, friendly and responsive. We continue to recommend Everclean to all of our friends, neighbors and colleagues! You won't be disappointed!!! read more

We have used Everclean Maid Service multiple times now. Usually for a full house cleaning twice a year. The staff shows up on time, works very diligently, and does an excellent job cleaning. You might find a service for a slightly lower price, but you get what you pay for. The most important thing - my wife is very happy with their service! read more

We have been using Everclean for many years now. They are consistently punctual and leave everything sparkling. I also get the same crew week after week. So I don't have to worry about giving special care instructions everytime they come. For years they came while we were at work and I never had any reason to regret that. I've tried a few other services that were more expensive and not as good as Everclean. Love that they are a locally owned company. I highly recommend Everclean! read more

I am so grateful to Everclean Maid Service! When I returned for the hospital after a major surgery, Everclean had meticulously cleaned every inch of my apartment. Not only were the beds made, but they had dusted every surface, vacuumed every rug, and made the place feel brand new. It was a huge blessing to come home from the hospital and not have to worry about a thing! I was so impressed with their quality work, I will definitely have them back again soon! read more

I am blown away. I've never hired a cleaning service and had let all of my bathrooms go way too long without care because I was dealing with a family emergency. I called for service expecting to only use them one time and they sent two lovely ladies the same day. They got there 30 mins early and got straight to work. The level of detail was incredible. They got rid of all the mold and gunk, they even scrubbed the tile floors. I hired them for monthly service immediately because I knew I couldn't compete with their level of service. They dusted light fixtures and did so much detail work my bathrooms felt like a model home. Love this service! See you next month Everclean:) read more

Amazing and professional service! Great customer service when you call the office. Timely, efficient, and thorough! The team did an amazing job on a place that had been neglected. I would definitely recommend this company and I plan to use them for services on my property for the future. Give this business a try, you won't be disappointed! read more

This cleaning service is like no other! The ladies are thoughtful and polite and have incomparable talent in cleaning! They carefully move furniture and fold in the area carpet corners - allowing for a deep clean each visit - so that no dirt is left behind! The bathrooms and kitchen are both left spic and span! The ladies work well together and have a kindness that is rarely seen in this industry! Thank you Everclean Maid Service for making a difference for us! read more

Was recommened to Everclean for a deep cleaning service by a friend in the real estate business. Set up an appointment to meet with a supervisor at my home. Left my office early to meet the supervisor and she failed to show. After a half-hour of waiting, I called the office and a different representative said they had no record of the appointment nor any notes regarding the appointment. Sorry, but if you can't keep your appointments, you're not a company I will use or recommend. read more

Mediocre job at best. Cleaners did not follow the instructions I left. Overcharged for cleaning a 1 bedroom apt when they didn't even have to clean the bedroom which is a good 1/3 of my apartment. I certainly got no follow up the next day and the invoice arrived almost 2 months later. When I called to ask about the bill the woman I spoke to acted like because I got the advertised first-time buyer discount that I had no right to question the service. I'll just keep trying out new services through Groupon and the like because I have yet to find a cleaning service in this area that I'd go back to. Definitely won't be this place. read more

We booked this service online because our neighbor recommended them and we have guests coming for the weekend. We received a confirmation that our booking was accepted. The times stated seemed egregious, anytime between 8am-5pm, but since we had flexible schedules we went with it. It's now noon and no one has arrived so we called the company. They said they don't clean in DC on Fridays and they didn't have record of our reservation. "I don't know why the system let you book it." I also don't know why the system let us book it, ma'am. And the audacity to say "your neighbor should have told you." My neighbor doesn't work for Everclean. They didn't offer any solutions. Didn't offer a discount for future appointments. We are left in a lurch with company here in a few hours and house work we didn't prepare for. It's unprofessional and we won't be rebooking with this company. I don't leave negative reviews but the lack of concern and accountability when we called was beyond the pale. read more

Outstanding service and professional staff. The three girls came into our home and did a fantastic job of cleaning our three floor townhouse. They really cared about the job and we got a call back from the manager the next day asking us if we were satisfied!! read more

I typically clean my own apartment, but my husband and I were extremely busy and we had guests visiting that I figured it was time to get my house cleaned professionally and not stress about finding time to clean it myself. It was last-minute and I was gratefully squeezed in for an afternoon appointment. I was expecting to be out of the house, so I left my keys with the concierge downstairs. I was instructed to put everything away (clothes, shoes etc) that I didn't want to be moved and close any doors for closets or rooms that didn't need to be cleaned. I also left some clean sheets on the bed to be remade. My apartment is never a huge mess to be honest, but the girls came in and I told them I'd be out of the apartment soon, they got to working right away. My only instruction was to not use any chemicals (like pledge) on the furniture- and they were really good about that. And lastly that they could leave the key in the apartment when they were done. Considering that I left the house and came back much later in the evening, I honestly don't know how long they took, but the first thing that hit me when I opened my door was the SMELL!!! I have never smelled my apartment smell so clean and fresh and amazing!! I don't know what these girls are using but daaaaaamn!!! I looked over everything and was just amazed at the work they did. They did the few dishes left in the sink (which it honestly never occurred to me that they would). They vacuumed my couch :)))))) They didn't leave a thing uncleaned! I literally sat (on the floor) waiting for my husband to come home so he could experience what I experienced when I walked in through the door. I didn't want to "disturb" the cleanliness so to speak!!! HIGHLY HIGHLY RECOMMEND!!!! read more

I've used Everclean Maid service for 10 years through different houses and they are always dependable and thorough. The service is great, anything ever broken has been replaced and done so quickly. prices are low and have stayed low. read more

We have used Everclean Maid Service on several occasions over the past few years. They always do an excellent job. The maids arrived promptly and were very professional. Very reasonable pricing. I highly recommend them to anyone looking to clean up their act! read more

Stay away. They caused more harm than good and damaged my bathroom door with their equipment. Very poor quality cleaning.

VERYYY EXPENSIVE. I paid for extra 55 minutes $100.00. Nice ladies and they made their best. Not impresive. This is the most expensive company that I used in the last 10 years. read more

I've had at least a half dozen cleaning companies over the last 15 years, I finally found the best in Everclean. Always on time, very detailed, and very fair pricing. read more

I have used this company before and they did a fine job. I called last Friday to schedule for them to come back and clean our condo, but they didn't return my call so I had to go with another cleaning crew. read more

Excellent cleaning service who we have used for over 5 years. They are very efficient and trustworthy, and do a thorough job cleaning our home. read more

Came late to the consult and then didn't show up for the appointment. When I called she hadn't even remembered we made the appointment.

After the holidays, my house was in need of some serious TLC! I called Everclean and they quickly came out and had a crew do an awesome job. I had the entire house cleaned and I was so impressed with the attention to detail and the efficiency. I will be definitely using this company again! read more

Everclean maids Maid Service has been cleaning my townhouse, and now my apartment for over 4 years. They are punctual, efficient and do a great job. The cleaning ladies are friendly and trustworthy. They charge a fair price and are willing to do extras, for an extra fee. I highly recommend them! read more

I have been using Everclean Maid Service for a few years. They do a good job for a fair price.

I initially made the appointment a week in advance, then had to postpone another week. The person who made my appointment was nice and told me I did not have to provide my Angiel's List coupon during the service as they had it available. My appointment was at 8am. However, I received a call around 830am telling me the women were lost. Apparently, during the initial appointment-making, the person wrote down my address wrong and failed to confirm, so the housekeepers arrived approimately 45 minutes late. The overall work completed was excellent and very thorough. However, only one out of the three spoke English and that was very limited and broken. At one point during the cleaning, the English-speaking woman came down and told me she was having issues with my brand new Kirby vacuum (I've owned this vacuum for about 2 months). She had taken the rolling brush out of it and replaced it wrong. After I fixed it, she came and got me again and told me when she vacuumed there was a burning smell. I don't know what she did to my brand new vacuum, but now it smells like something is catching on fire when it is running. I hope for their sake my Kirby sales rep can fix this. The women completed the rest of the work quickly. When they were getting ready to leave, the English-speaking woman was on the phone with the main office. She turned to me and told me that I owed an additional $120 because the three women went over the Angie's List coupon time. I spoke with the main office and told them I would not pay the additional amount because that was not what we had negotiated in the beginning. I called for and requested 4-hours worth of maid services (a total of 1 hour, 20 minutes with 3 people) and nothing more. I also told her that it should have been clear to both me AND the housekeepers that 1 hour and 20 minutes was the max time available for them to clean. It is absolutely unacceptable for the company to expect me to pay additional when that was not the initial agreement nor was that stated in advance. Furthermore, the English-speaking housekeeper was unaware of her time limitations because the main office did not tell her. Overall, the communication was very poor, but the work was excellent. The woman I spoke to from the main office was brash and rude and I will never use or recommend this company. Save your time and money and find a better place. There are plenty out there. If you don't want to deal with rude and non-English-Speaking people, I would recommend finding another company. These people are pretty awful. read more

I have been a client of Everclean for just short of 20 years, Over this long an association there have been outstanding times and some mediocre times, but, on the whole, I could not recommend a nicer company to do business with. Yes, language is an issue. I do not speak Spanish and sometimes I wonder if the cleaning team is understanding what I want; but I need honesty and trustworthiness as much as cleaning skill and Everclean has never let me down. I always leave as soon as the team arrives and nothing of value including small stashes of cash has ever been touched in my home. I have spoken at length with some of the Everclean staff and each person is a hard working family woman trying to make a new life and working extra hard to advance themselves and their families. Each team member is legally documented and Everclean treats its staff in a fair equitable manner with benefits and vacation. Yes, I could clean my own home, but I just don't want to do it. Everclean Maid Service has relieved me from being a tired, nagging mother. I have time for my family and friends and do not have a kaniption if something spills or the bathroom is messy. Cleaning is not cheap factory work. It requires human beings committing human actions to accomplish and such services are not given away...even by foreigners. I find the cost of this cleaning service to be a bargain as related to my family function. It sure is less expensive than a family therapist and Everclean Maid Service is responsible for my husband being married for almost 30 years. read more

I was very impressed with Everclean! We ordered an Amazon Local deal to give them a try and were very pleasantly surprised. They came early and worked very efficiently. They were done on time and our house looks beautiful. The women were very nice, gave us time to look over their work before they left and really paid attention to detail. We wanted help with those small details that often get overlooked when cleaning yourself (baseboards, etc.) and they did a great job. I will definitely be using them again. read more

We used Everclean for many years, then went for about 5 years without a cleaning service. When I decided it was time to hire a service again, I tried a couple other services but they were more expensive and no better. I went back to Everclean and I'm very happy with the cost and service. I highly recommend Everclean. read more

I had called Everclean a week in advance to schedule a cleaning. They called me an hour before they were supposed to be here to cancel. I understand that circumstances may arise, but now I have no time to find an alternate before my event. They want a 24 cancellation policy from customers, then they should use the same policy the other way around. read more

I wanted to let you know how pleased I was with the cleaning you did. It was fantastic. Your work on the blinds and sink alone were nothing short of amazing. read more

We had our home cleaned yesterday by Everclean and we were very impressed! We've had a different biweekly maid service for years so we are familiar with the usual quality level. Everclean honestly went above and beyond what we've had before. The crew consisted of 3 women and they spent more than 2 hours at our home without charging an extra fee for the first cleaning like most services do. I keep finding things that they've cleaned, like the toaster inside and out, the finger marks on the kitchen cabinets and this morning I realized they vacuumed the carpet inside the master bedroom closet and put the things away that were on the floor. All the floors and counters were shiny and cleaner than ever before. I'm assuming the level of quality will continue as we are going to schedule them biweekly in the future. I definitely recommend giving Everclean a try if you need cleaning services. read more

They break things and then try to hide and cover it up. I would not recommend. I have used other services and things happen, but they would leave a note and not hide the issue. Very poor! read more

English not spoken or understood. Overpromised and undelivered. Question on something broken they denied so I paid to avoid conflict but then after only 4 months notified in a form letter they where raising prices. Too bad. work was ok but when needing something, no one really understood English. read more

Really good experience! I bought a groupon or living social to clean my place before my family came to visit and was a little skeptical if it would work out. I was able to schedule a "before work time" less than a week after calling and the three maids came to my door on the dot of the scheduled time. So impressed. They estimated it would take an hour to all clean my one bedroom apartment. I left the apt to make room for them to do their work and when I returned 90 minutes later came home to a really clean apartment--with a sparkling bathroom (the main reason I called!). It wasn't a perfect job--there were a couple things I wish they spent more time on--but overall it looked great, and saved me a lot of time prepping for my visitors during a busy week at work. I'd definitely use them again. I'm not sure I could afford them every week but definitely for the periodic special occasion. Use them! read more

When I called to schedule they were very friendly, understood I needed an afternoon appointment, and scheduled my cleaning at a perfect time for me. The day before they called and asked if they could come at 12:30 instead of 2, which I said was fine and rescheduled some meetings so I'd be free at 12:30. They showed up at 11:15 though and were rude about having been outside for 10 minutes when I could get off my conference call and answer the door. They never asked about specific things I needed done; they immediately went upstairs and started cleaning. I had just changed the sheets in one of the bedrooms and had stripped the sheets in the 2nd bedroom but since they came so early I hadn't gotten them washed yet. I asked them to wash them and remake the bed and they looked like I'd asked them to dig through my trash or something. When I got home the bed was made but they had put the dirty sheets back on!!! The washer had not been used at all. They also didn't dust shelves thoroughly or wipe down anything in the kitchen except the counters (not the fronts of the appliances, etc). The dish towels were very wet and wadded up on the counter, and things all over the house had been moved and not put back where they were. We were so disappointed in their service :( read more