Emma was great explained everything very thoroughly. She's very knowledgeable and. I appreciated…read moreher straightforward honesty and the time that she took with me to explain the services I was interested in. Once I started the treatment series, she's always very friendly and personable upon arrival and my experience overall has been very good. I would definitely recommend SkinMD.

two overall negative experiences with tattoo removal and lash treatment:…read more tattoo removal: very expensive for tattoo removal compared to Removery. They don't use ice before treatment or cold air to make you more comfortable so the process is very painful and unbearable. They don't let the tat air out after and cover it with bandages causing lots of friction and irritation over the wound right after treatment. basically the way they do the treatment is as expensive and as painful as possible compared to other places that offer the same treatment. lash treatment: I also bought their lash serum. they don't tell you how to use it responsibly or that you should take long breaks from the treatment. nor does the manufacturer who I reached out to. If you do your own research, there are lots of risks and warnings. although it made my lashes extra nice, it caused discoloration of my actual eyes. I went to the eye doctor and they told me it would likely be permenant damage. they also tell you the lashes will stay that way, but they return to normal when you stop using the product and you must stop for long periods to use it safely and stop all together if it damages your eyes (which I did.) To make matters worse they called me to dispute my review. I told them I wasn't interested unless they were calling to apologize and refund me. After expressing my disinterest in further discussion and hanging up, they called and texted me asking me to remove my review because it was "misleading". As if having my experience dismissed and harassing me is going to make me take down my review...

I went to Lana for Brazilian laser and she did a great job! I would definitely go back and strongly…read morerecommend her. It was a great experience and I felt very comfortable.

Had a terrible experience. Lana fried part my eyebrows with the laser and was completely…read moreunresponsive afterwards when I was asking for her help and guidance on what to do after I saw it. Don't go to someone that doesn't have the skill to work on you and that will ghost you the minute something goes wrong. Trust me, I wish I could go back in time; my eyebrows will never be the same.

I would go here for laser before moving from Boston and it is the absolute BEST laser place I've…read morebeen to. the employees are so kind and considerate and the technique and laser that they use left me not having to do touch ups for MONTHS. I have super thick hair so I wasn't expecting such a big difference but this place is AMAZING!!

I got all my laser hair removal done here and the staff and services all amazing. Will go back for…read moreother procedures in the future.

I've been coming to Skin Spa for a while now. A friend recommended them after she went here before…read moreher wedding. I saw a deal for them on Gilt so figured, why not try them out. I got a facial and massage my first time there and have been hooked ever since. I get regular hydrafacials here and started laser hair removal too. The hydrafacials have really transformed my skin. I love them and always leave there glowing. The laser treatments have been going well so far - I wouldn't call them fun or relaxing by any means but they're effective! The staff here has always been super lovely. My usually aesthetician moved this year so I started going to new people (I can't remember their names) but they're also lovely. I'll also note that spa treatments are not cheap but skin spa ALWAYS has a deal going on so you can get good discounts and once you purchase a service, it doesn't expire. I love them.

I agree with Carissa one of the reviewers. I too have been trying to get a refund for a year now…read moreand keep getting the run around. NY offices and managers are no use. Kourtnii Koontz, the manager, assured me I would have my refund check in the mail months ago. Today she won't even answer my email and when I called the NY office I was told by the manager that she works from home. It may be time to get attorneys involved and report the company to the Better Business Bureau. Meanwhile they opened a new spa in NYC!!

I have been going to Boston Medical Aesthetics for CoolSculpt treatments. My practitioner Maya is…read morefantastic. Friendly and professional and making sure I have everything I need to feel taken care of. The venue is comfortable, clean, and inviting and feels like a spa which is nice. They are also very pragmatic about treatments and set realistic expectations. My clothes fit better and my skin is smooth. I'll be back in three months for a follow up consultation. ​

I was nervous about getting Botox until I came to BMA. Everyone here is very professional and…read morereally knows what they are doing. I cannot recommend Erin Walsh enough for Botox/Dysport. I look forward to every appointment!

David and Molly did such an amazing job on my laser hair removal. They were very professional and…read morethoughtful with my care. I highly recommend coming to get treated by them. David has also done my botox in the past and I was more than happy with his recommendations and my results. Thank you MD Esthetics!

This place has absolutely gone downhill! I started coming to the Fenway location about two years…read moreago and the staff was amazing, welcoming friendly, the clinicians knew what they were doing! I hadn't been in for about a year, just life happened... This new staff is rude. They are not friendly or welcoming at all! The clinicians are more concerned about getting Botox and whatever done on their own face during work hours, then they are concerned about you. My clinician came in and you can tell she just got Botox done while she's working, and then proceeds to tell me all the reasons I can't get my treatments done and I've never had a problem. On top of that, I have to drive two hours to go to that location so I ended up driving two hours getting a hotel to spend the night, and they had no care or concern no empathy or compassion! I would never ever suggest going here at least to this location. Now I have to go search for another location

Laurel is so sweet! I originally came in for electrolysis for my sideburns, but she took a look and…read morerecommended laser, and im SO glad I did it instead. It was quick, i was in and out in 15 minutes. Usually my sideburns grow back in 3 days after waxing, but it's been 2 weeks since my first laser session and NOTHING has grown back yet. Super effective!

Very nice place. Carol is friendly and super competent. If you book a 15 minute appointment and…read morethey only use 10 minutes. They only charge you for 10 minutes which is not my experience elsewhere.

Total Skin Care gives the best facial I have ever had! It is the most fantastic gift that I give…read moremyself once a month with Neira. It is so very relaxing and my skin has improved so much over the last three years. The salon is immaculate, and Neira is always very attentive to my facial with good suggestions of products for care at home. Try out her facial and you will forever go back for more. Priscilla S

Neira, who now owns the salon is amazing. Best facial I've ever had and she is focused on taking…read morethe time to address the little thing like a stray hair without being asked. The salon is spotless and amazing clean. I leave feeling totally relaxed and my ski looks amazing! Her waxing skills are also great. One of the best salons in the Commonwealth Ave area! You will not be disappointed!

I went in for a microdermabrasion, Wednesday, Dec 27,2017. I really wanted to love it. The ladies…read morethere were all so nice but I must admit, the process was not as relaxed as people sell it to be. I figured the pain might be worth it-- while the lady was really rough on my skin, I trusted that she knew what she was doing. After the microdermabrasion, my face was red in all different areas. I figured it would heal after some time. Days, weeks have gone by and there has been more scars on my face than prior. I'm really unhappy about the results. I was reluctant about posting photos of my face but I dont even care anymore. The following Friday I left them a voicemail, asking for some helpful advice on what I could do or a potential refund. It's been over 2 weeks and I still haven't heard back. I truly hope there is good reason behind why I was treated in such a manner. (Might be in a different order) 1st photo: Photo of my face while I sat in the waiting room. 2nd photo: Immediately after the session I went to the bathroom. My face had never felt as abused as it did that day. 3rd photo: 2-3 days later. Scars that never existed prior to the session, begin dto appear. My skin felt like it had been scraped against concrete. It no longer felt soft, it was rough and gritty. Today, it's been more than 2 weeks and these scars still remain.

After nearly 18 months and probably 25+ appointments, the results haven't been worth the time. I…read morewas a regular of Kerrin who was always very friendly and extremely accommodating. What ultimately drove me to end my treatment at image care was an unfortunate situation with another esthetician while Kerrin was out of town on vacation. Admittedly, I was running about 2 minutes late to my appointment (I was walking in while a family member recovering from literal spine surgery who had called me for the first time since his procedure as I was walking in to Image Care). This was my first time running late to an appointment over my 18 months with Image Care, and ironically the first time that I didn't have to wait 5-10 minutes past my scheduled appointment time to be seen. In the past, I have waited extremely politely for as much as 30 minutes past my scheduled appointment. The team there is often booked back-to-back and I understand that they are often working hard to see every client for their scheduled time. As I was walking in today the previous client was just leaving the treatment room so I assumed this didn't cause any hold ups. V (Vee? Not sure on spelling) who had booked me while Kerrin was on vacation started my treatment, made very little progress during my short procedure, and stopped after 8-9 minutes when I had paid for 15 minutes that day (the appointment was cut shorter than I was late for). I politely asked her to get just one last problem hair, to which she replied, "No. No you were over five minutes late and I'm not going to be delayed for the rest of the day because of that." Funny because my last appointment with her was delayed by 20 minutes (And her claim was also totally untrue) . Thanks V! I had seen V one time prior to this appointment. While she was more friendly that time, she seemed probably new at the trade and was only able to make half the progress that I usually get with Kerrin during a 15-30 minute appointment. She literally said, "wow! How does Kerrin get so much done in 15 minutes?!" and suggested a 45 minute follow up even though I've kept this schedule for over a year now. In addition to her poor technical skill, she is apparently totally unwilling to provide the service you pay for. For a treatment that charges per minute, booking with V will be a complete waste of your time and money. Apparently you'll pay for twice the time with only half the progress! Only plan to go to image care if you're working with Kerrin. She is the business owner and has truly been great during my time there. I'm sorry to be leaving because of her ditsy, rude, and untrained staff.

I've had several Sculptra sessions with Erin Walsh at Boston Medical Aesthetics, and I truly can't…read morerecommend her enough. Erin has an incredible eye for detail--she takes the time to carefully assess your face and chooses injection points that are perfectly tailored to your individual features. It never feels rushed or one-size-fits-all. On top of that, her technique is so gentle that you barely feel the injections, which makes the whole experience surprisingly comfortable. And the results are great --natural, balanced, and exactly what I was hoping for. If you are considering Sculptra I highly recommen Erin!

Love this place! The staff is so kind and friendly. I am new to laser and converted from sugaring…read moreand was worried about the pain but to my surprise my first session was a breeze and I am already noticing major hair reduction. Definitely recommend if your on the fence!