I was very pleased with the service I received. Very professional and friendly. They handled my…read morerequests in a timely manner.

The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

I've been with Allstate Insurance for years, specifically at the John Budge Office, and they never…read moredisappoint. Allstate Insurance has been reliable, affordable, and gives me peace of mind, but what truly sets them apart is the team at this office. They are always helpful, professional, and go out of their way to explain everything clearly. Every interaction is friendly and genuine -- you can tell they actually care about their customers. I wouldn't change my insurance for anyone else, and I always recommend John Budges Office to friends and family. If you want service that's dependable and agents you can trust, this is the place to go! Thank you Marcy for your help today! Happy Thanksgiving!

Love, love, love my insurance agents at Allstate insurance team at John Budge. I 've had the…read morepleasure of working with John and his team for over 8+years. My most recent experiences the last year and current have been with a wonderful agent named Judith Mascorro. Judith is so great! She is so helpful, knowledgeable, and overall pleasure. She has great customer service and makes the whole process so smooth. If you are looking for a great company and Agent, she is your girl! :)

I had a great experience at this location. The staff was very accommodating friendly and…read moreprofessional . They made provisions for me to complete my fingerprinting which I greatly appreciate

I filled out my application for TSA Precheck and selected this location since its 7 min from me. I…read morereceived an email reminding me of the appointment. I arrived and was immediately greeted. The person at the front desk asked to see my document then handed it back to me and asked me to wait. The place is neat and looks clean. I waited maybe like 10 min to be called to the back (i arrived early). I went to the back and handed the person my passport. She then finger printed me and took the payment. I received an email from no-reply@universalenroll.identogo.com confirming receipt of payment ($85). You then receive an email of the status and letting you know if you were approved. The process was so easy and fast. If you travel or planning to travel I definitely recommend! Appointment was on 9/36/2022 Approval email received: 10/4/2022

Don't expect to ever talk to John. But you'll be sent to one of 15 other newbie agents who don't…read moreknow anything about insurance. None of them are friendly or helpful. They dropped me last month since I'm in a semi-fire zone(Glassell Park?) and didn't fight very hard to keep my business. Just said we're sending you to Foremost and your premium is now 3x what it was. Anyway, glad this all happened because I found a great agent with Bamboo insurance and the customer service is A+.

I left a message here almost 3 weeks ago and never received a call back. I reached out to at least…read more 5 other insurance companies and every business called me back except this office. I left a voicemail at this office based on their reviews but no response.

Cal American Insurance Agency is the best to insure your home, car, and business. They have the…read morebest quotes, prices, and fantastic customer service. Henry, Hasmik, and the staff are friendly and knowledgeable about their work.

Wow, where does the time go. My wife and I have been working with Heather Minguer for over a…read moredecade. I started with my simple auto insurance plan, then upgraded my home insurance paying the same amount and getting a much higher coverage. Now all my kids have their auto insurance plans through Heather and she has been absolutely wonderful. I can call her or one of her associates and get quick and thorough answers. Today I spoke with her about adding a new car I just purchased, changes to some of the other vehicles and within a couple of hours I get a confirmation email with my changes. Thanks Heather.

I have been working with Heather Minguer for a few years now. I absolutely am a huge fan!!!…read more She assisted me in the process of getting my own insurance after I was taken off of my family account. She has a way of connecting with you with her voice over the phone and I just absolutely can't thank her enough! If I ever have a question, I can just email her, and she responds within about 20 minutes. That is excellent customer service to me... especially when you are dealing with something as horrible as an auto accident. Heather is always able to work with me in finding me a policy that suits my budget and needs. Unfortunately, I was in an auto accident. I called her frantic and panicked, and she was able to assure me that everything is going to be okay, and laid out exactly how my premium will be impacted. I couldn't be more appreciative! Thanks a million, Heather for all that you do!

Not sure if there was a staff change or just incompetent new hires. I called specifically to make a…read morepayment to avoid charges in an old account. Well the Rep did not get the manager, manager never called me back, did not turn off auto pay, I got charged and now one of my accounts is screwed. I had to go straight to the exact insurance company and they told me the Rep at Infinity did not know what she as doing and did not do her job. Point is find another broker. These people do not know what they are doing, lack professionalism, and do not try to help. Don't waste your time.

Worse insurance ever and than they have the audacity to go on insurance rate to 300$ with no rental…read morecar coverage fuckn scam and they are rude

Cynthia Rivera, from the Rancho Cucamonga office, went the extra mile and answered every question I…read morehad professionally and throughly. She responds to emails quickly and is very helpful. Would highly recommend asking for Cynthia.

Spoke with Alma at the beginning then with Maribel and both agents give the VIP SERVICE…read more ...EXCELLENT customer service !!!!

Had to renew my registration, the wait was quick and the worker there was nice and understood the…read moreassignment. I had forgotten the DMV Paper, and they found a way to still make it happen. A quick visit and had my registration and new tag sticker within minutes. Avoiding the DMV is always great! 5*s.

Front receptionist very helpful BUT the girl in cubicle #9 is a JOKE went in to get my registration…read moresticker she said she couldn't because the dmv owed me a refund and they couldn't process it. Called the dmv they informed me nothing was holding up my registration then called AAA spoke to two different reps they told me the exact same thing. So I went back same day spoke with the same girl she was trying to tell me the same thing that she couldn't do anything. Started giving her the same attitude she was giving me and what a surprise she was able to finalize the transaction and give me my registration sticker LOL please relax your attitude and just do your job

I am coming out of Yelp hibernation to write this long overdue review for Shelina Martinez. Earlier…read morethis year, I contacted her when I shopped around for home insurance quotes. She gave me sound advice that helped me to negotiate a better rate with my existing provider. Even though I did not end up purchasing a policy from Ocean West, I was so impressed with Shelina that I recommended her to my best friend, who eventually switched over to her. Shelina is wonderful - communicates clearly, responds promptly and listens attentively to the customer's needs. I wholeheartedly recommend her.

I've been meaning to post a review. Been with Shelina for many years. Quality service. Extremely…read morehappy and appreciate Shelina's excellent service. Extremely helpful in helping meeting what I need for my home. I would recommend her agency and her services when looking for any insurance needs.