Jazmin and her team are a breath of fresh air! Her team is very knowledgeable, down-to-earth,…read morestraightforward, and genuine. They stand out as professional individuals that put the customers needs first . Jazmin and her team decoded and decrypted the big scary confusing world of insurance for me and set me up on the perfect plan for me. This year when my plan ceased to exist, they helped me find my NEXT perfect plan, making the transition seamless, with no lapse in coverage. No hidden tricks it was straightforward honest communication . They helped to make the process of choosing a policy, one that was easy to understand and navigate. They asked the right questions, got to know my overall story better, and then gave me time to decide what was right for me. They removed all of the stress from a situation that could have been VERY stressful. They explained all I needed to know and consider when purchasing a life insurance policy. I'd recommend the Jazmin Renteria insurance team to anyone looking for a great partner in the insurance buying process for your business, home , auto or life. Thank you

I switched to farmers insurance about two months ago and I'm SO glad I did. I had an accident a…read morecouple days ago and called my agent Nancy. She was so helpful and had all the answers to my questions and concerns. During a stressful time she made things very easy for me. I got my rental the very next day and my car in the body shop a couple hours later. I could not have asked for better service. Thank you so much to Jazmin Renteria's office they're so professional and informative!

Joanna Lu is awful and only cares about herself and herself only! Joanna is also biased when it…read morecomes to certain races and people of color and does not care about her customers unless they are type of people. Because of COVID we were told we could have an extension to pay. Turns out she lied because we received letters from the DMV stating that our registrations would be suspended. Joanna never called us to let us know this was going to occur and instead took it upon herself to report it. Very disappointed in her quality and ethics.

Terrible service. Spoke to an extremely rude Monica from this office over the phone and ended up…read morehaving a shouting match for me asking questions about my policy. Thanks to her I got to see the light of how this office rolls and switched over to USAA after being with this same office for 17 years. Wow have things there changed! At least on the final cancellation call I hear nothing but a loud musical instrument playing the entire time while I was speaking to the representative, to the point where I could barely hear her. I can understand covid and working from home, but damn, if you're too lazy to even find a quiet place to take a professional call in the name of work, then you must be the allstate party station where you can rock the hell out and argue with customers all day babe! No wonder this offices ratings have gone to crap before this review. They weren't kidding.

Clean pfice with plenty of parking. Staff were very friendly & helpful. One staff member was…read morestocking the little refrigerator with water bottles & offered w a ter to people entering with such cheerful & friendly voice. Such greeting makes someone's day & brightens anyone's mind. It's the little things that make a big difference. People belong at each station/window was friendly & helpful as well. You can get passport photos taken here; get your international driving permit, &/or plan your vacations. What a fun place to work at! The staff didnt seem to mind they are working on a Saturday & kept a smile on. Another staff member greeted people with personalized touches ("Hey stranger. Haven't seen you for a while." "What a pretty dress you have on!" "How fun you are planning this with yiur family!", etc.) & made each person feel special. We waited about 20 minutes but didn't mind the wait as everyone was cheerful in there. I will be back for my passport photos in a couple of months.

Wow! This hey recently (4 months ago) got an upgrade and the remodel looks sooo good! More…read moreinviting, bright and modern. Kinda looks like the DMV with their round service area. I love it! Typically I'll go there around 8:30am for their 9am opening to avoid the crowd but today I went at 9:45am and just walked right in. A++

I'm writing this review to let everyone know that Donald is a go to guy when it comes to insurance…read more He's very reliable and quotes are very reasonable. If you ever have a need for a claim, he responds quick and very good at working with you to help solve your claim. I highly recommend Donald.

Great insurance agent. Over 20+ years of experience in insurance and financial services. They will…read moretake care of you and give you the best products for you and your family.

JoAnna helped me secure home insurance when I purchased my home last year, which I'm very grateful…read morefor, but she does not respond to my inquiries, phone or email, after the fact. Very disappointed.

This Review is overdue. Doug and Joanna helped me insure my home back in 2020. It made my…read moretransition to a homeownership then much easier. aNd when I really needed to understand more about home insurance they were very knowledgeable and available to help. It's nice to know that I can count on them with any question I may have in regards to my home insurance. Happy to report I'm still their customer in 2022.

I had an excellent experience getting my auto, home and DMV needs taken care of at Baig Insurance a…read morecouple weeks ago. It's so nice to have one shop take care of everything for me. Because they are a broker, they were able to shop the most competitive rates for me. It's nice to have a personal connection with your insurance agency (versus going through Geico or State Farm) if something goes wrong and Baig insurance is also open on Saturday if needed. I think the DMV services by far are the most convenient considering how big of a pain it is to go to the dmv. If you moved here from out of state they can take care of the transfer paperwork for you. Also, their office is conveniently located in Artesia which is very central to a lot of major areas in SoCal.

I had the best experience. The service was great. I got my home insurance along with getting my…read moreDMV services. The staff was courteous and professional. I would recommend all my friends to get all their insurance needs to be taken care at Baig Insurance where utmost priority is given to its customer needs.

Qing is very unprofessional. After I canceled one of my insurance, she became very rude. So I…read moredecided to ask her to cancel all other policies after they expire, and she confirmed to do so on the phone. I tried to call her several times to confirm she had done her work to cancel my rest insurance, but she never picked up my phone call anymore. However, she did not cancel the umbrella insurance for me at all, and it is auto-renewed!! They charged me with new rate(which is more expensive) and can't cancel it due to her mistakes! I have been with her for the past many years, and introduced some of my friends to her. Just due to my cancelation of one policy, she was super unprofessional and chose not to respond to my call at all.

She is the worst agent and liar, please stay away from her. We moved from farmers insurance due to…read moreher unprofessional service.

Great customer service! Jhuvanna took great care of me. She answered all my questions and was very…read morepatient. I feel very satisfied with my new policy and the service I received. Thank you Jhuvanna!

I have a really difficult situation as my insurance is very high for the worth of my car. But Judy…read morereally talked to me and helped me understand why that might be happening. She was someone I could really talk to. I think insurance is very complicated and it's so important that to find someone, and I tried many other companies, that you can communicate with is very reassuring. I'm lowering my insurance and moving to Allstate after 20 years with Mercury. Thanks Judy. You made it so much easier. And explained it so well.

Me and my wife have been working with Gene specifically for over 10 years and couldn't recommend…read morehim more. He's always incredibly helpful, responsive, and takes the time to make sure we understand our options. When our mortgage company pushed for a much higher homeowners coverage, he went to bat for us and helped get the rate down to something much more reasonable. He is absolutely more knowledgeable than these mortgage companies that do not understand the California market. He's also a great resource when buying a new car -- we always check in with him first to compare rates so we know exactly what to expect on insurance costs. Highly recommend giving him a call if you want someone knowledgeable and on your side.

They have provided my auto and homeowners insurance for over 15 years. They are so helpful and…read morefriendly and always get me the best deal.

I had a very great experience with one of Ryan Kim's (aka Jung Hwan Kim) team member Tracie…read more Tracie was super friendly and very helpful.

Just had a great experience working with Lilia and Carlos. They were efficient, knowledgeable,…read morespeedy, and friendly, while satisfying my insurance needs. Keep it up guys, and thanks for your help!