Great place for Insurance, they have the greatest customer service. They get all the help you need…read more. They know many different Languages. They will help you , if you got any questions.

Lily Fong is super good. She is responsible, friendly and knowledgeable. I will refer Kcal…read moreinsurance and Lily for family members and friends

JoAnna helped me secure home insurance when I purchased my home last year, which I'm very grateful…read morefor, but she does not respond to my inquiries, phone or email, after the fact. Very disappointed.

This Review is overdue. Doug and Joanna helped me insure my home back in 2020. It made my…read moretransition to a homeownership then much easier. aNd when I really needed to understand more about home insurance they were very knowledgeable and available to help. It's nice to know that I can count on them with any question I may have in regards to my home insurance. Happy to report I'm still their customer in 2022.

Robert is excellent & professional! He's helped me with my…read moreMedi-Cal & Covered CA enrollments &&&&&& my tax mess! Let me tell yall, I had a tax mess (don't ask me how or why) but going back to 2016 to 2025 (current) and he helped me clean it tf up!!! Obviously wasn't his job to do so or help me but he did & took the time doing it! So grateful and thankful for his help!! Been coming to Robert for about 3 years now. Excellent service & work done here!! I will be back! Thanks Robert!!

If I could give Robert 10 stars I would. I just got off the phone with him and the experience I had…read morewas so much easier and smooth than what I was doing before going to each individual insurance company online trying to get quotes. The whole interaction took about 30 minutes and I was insured within that time. My wife found him through Yelp and it was the best thing I could've gone through. I would highly recommend Rob through the experience that I had and I will definitely be recommending him to my family and friends. This is not a paid advertisement, this is legit no BS, authentic one on one experience with someone who knows what they're doing. Thanks again Rob and I look forward to doing more business with you in the future because I guarantee I will. Thank you again for the wonderful and smooth experience

Went recently to renew my tags and I don't know how the dmv is still in business. The experience…read morehere is hands down better than dmv people are much friendlier and extremely helpful. Tiera was in the front and her smile and friendly welcoming tone made my day. She checked me in and helped me gave me the forms I needed to fill out while I waited to be called just a pleasure to deal with. Thank goodness for AAA they make life easier.

Went and got a quote for car insurance. Kept getting different prices. Each time the price kept…read moregoing higher and higher. I finally signed agreement and behold, another price change. It seems as though they are very inadequate in training.

Me and my wife have been working with Gene specifically for over 10 years and couldn't recommend…read morehim more. He's always incredibly helpful, responsive, and takes the time to make sure we understand our options. When our mortgage company pushed for a much higher homeowners coverage, he went to bat for us and helped get the rate down to something much more reasonable. He is absolutely more knowledgeable than these mortgage companies that do not understand the California market. He's also a great resource when buying a new car -- we always check in with him first to compare rates so we know exactly what to expect on insurance costs. Highly recommend giving him a call if you want someone knowledgeable and on your side.

They have provided my auto and homeowners insurance for over 15 years. They are so helpful and…read morefriendly and always get me the best deal.

Ive had an excellent experience with Acceptance insurance for the last 20 years, Bless is the best…read morevery friendly professional and quick to respond with no hidden fees or confusion & their rates are very competitive, I highly recommend Acceptance insurance to anyone looking for a reliable and trustworthy car insurance.

First time getting insured and was helped by the best person ever, Bless. Was very easy working…read morewith and gave me a CHEAP deal that beat a lot of other companies! She's the best, and would 100% recommend going through insurance with her for other people as well.

Customer service through email was respectful and courteous. My issue was resolved promptly!read more

I'm writing this review because I've had an extremely frustrating experience trying to resolve a…read moreclaim and get reimbursed for expenses I paid out of pocket. Back in October, I was involved in an accident that was determined not to be my fault by both Kemper and Progressive. Because of the situation, I had to pay several expenses upfront, including my deductible and rental car costs, with the understanding that I would be reimbursed once the claim was processed. My agent, Austin Aust, told me to obtain a claim number and submit my receipts, which I did. I provided documentation for all expenses. I was told I would be reimbursed once Progressive sent the payment to Kemper. However, Progressive has since informed me that the matter is now in Kemper's hands, and yet I have not received the reimbursement I'm owed. To make matters worse: - I've been trying to reach Austin Aust for updates with little to no response. - I've attempted to contact his supervisor Preston Snow, but the phone line goes straight to voicemail every time. - Months have now passed with no communication or resolution. The only payment I received was $600 for the rental, even though I paid $800 out of pocket. I am still waiting on reimbursement for my deductible, which I had to pay despite being found not at fault. This accident happened in October, and I paid these costs in November. It is now March, and I'm still getting the runaround with no clear answer or timeline. All I'm asking for is the reimbursement that I was told I would receive. I hope this review helps bring attention to the situation so it can finally be resolved. Austin Aust and Preston Snow are based out of the Jersey City location at 124 Town Square Place. Please contact them to do their job.

Great customer service and very helpful staff! Quick and fast car registration service( same day…read moretags) instead waiting and wasting time at the DMV. The price is reasonable. A place for a one stop shop. They also accept credit/debit cards just in case you don't carry cash. Which is convenient because not people these days (like me) carry cash. I appreciate your guys service and I will continue my business with you guys!

So this year I started a car rental business.. that comes with some wins, lessons & a whole lot of…read morelearning. I had one car with multiple parking violations totaling the car registration up to 3k. Wowww and since the owner of vehicle had to put the car back on market and keep it running, Susy provided us with same day services since we were late it had a small additional fee. I had another friend car I used that had tickets that totaled to a high amount so THANK GOD they accept CREDIT CARDS! For some reason all these cars registration just all happen to land on me around the same time. Which can be a little tough during these times. So I'm truly grateful..my Mom car was late, mines. I was a mess but they made my life a LOT easier. I didn't even have to go into the office.. did everything smoothly over the phone & picked up the tags after we got off the phone. Saved me time especially when I barely have any of it trying to pursue my extra entrepreneurial ventures.

We've been with STATE FARM for years and years. They service our entire family's insurance needs…read more They're seriously there for us right away whenever in need. Mike and Danielle are the most professional, friendliest people to deal with. Thank you, State Farm, for excellent service. Jeff, Lydia & and the entire Hunter Family

I've used this office for decades for all of my insurance needs. They have always been very…read moreresponsive and helpful. Recently when I was struggling with an insurance claim and getting nowhere, Mike stepped in and made a phone call which got the claim paid in full. Truly a "Full Service" agency.

Great customer service! Jhuvanna took great care of me. She answered all my questions and was very…read morepatient. I feel very satisfied with my new policy and the service I received. Thank you Jhuvanna!

I have a really difficult situation as my insurance is very high for the worth of my car. But Judy…read morereally talked to me and helped me understand why that might be happening. She was someone I could really talk to. I think insurance is very complicated and it's so important that to find someone, and I tried many other companies, that you can communicate with is very reassuring. I'm lowering my insurance and moving to Allstate after 20 years with Mercury. Thanks Judy. You made it so much easier. And explained it so well.