Took my cat who had renel lymphoma and was very sickly to Fullerton regional to get euthanized…read more First time here, as my regular vet clinic doctor was out of town. The staff was very friendly, caring, empathetic, and handled my cat with care and gave me the time to say goodbye.... They even sent me a card through the mail a couple of days later, which the whole staff had wrote and my fur baby's paw print, which meant so much to me. Thank you to everyone at Fullerton Regional, I will never forget this kindness

We got a new puppy and needed her seen right away!…read more Fullerton Regional Veterinary Hospital offered a same day appointment for us. Perfect! Our new puppy was pooping blood and we were very concerned about that. We wanted to get her in right away. Thankfully, this veterinary hospital had an appointment. The veterinarian was great. Very thorough with explaining testing and treatment. They ran bloodwork and requested a stool sample. We got some prescription probiotics for her to take with food. The bloodwork came back good. Just waiting on the stool sample results. In the meantime, the prebiotic and probiotic powder is helping. This is a very good veterinary clinic. They were super professional and seem to be very knowledgeable about canine health.

We are so grateful to Hearts and Halos for the care they gave us when we recently had to say…read moregoodbye to our beloved Percy, our boy of 16 years. Denise and her assistant Mark could not have been kinder or more compassionate. From the moment they arrived at our home, they were incredibly gentle and respectful. Denise explained every step of the process so we knew exactly what to expect, never rushed us, and treated Percy with such tenderness and dignity. What was an incredibly heartbreaking day became a peaceful, loving, and respectful farewell to our boy, in his own home and surrounded by the people who loved him. We will always be grateful to Denise and Mark for the kindness they showed Percy and us. I would wholeheartedly recommend Hearts and Halos to anyone facing this very difficult decision.

I will specifically thank Denise Osborne and her assistant…read more It was so peaceful and it helped both Nino and us . He got a worthy end thanks to your help and kindness. We will never forgot what you did

I was looking for auto / home quotes since there are restrictions from being able to do it online…read more I contacted Connie hoping for a call back since not able to do so using the 1-800 number provided from state farm. Connie was awesome !! Got a call back within 5 mins of leaving a message. I work in customer service and the service that Connie provided was exemplary. She provides the service that you can usually only hope for when needing help. Thank you for taking the time in providing the information I needed to make an inform decision. You did fantastic, I was really amazed at your service.

I've had a great experience working with Matthew at State Farm while setting up a new auto policy…read more He has been consistently helpful, responsive, and patient in answering all of my questions. It's clear he genuinely cares about his clients and takes the time to make sure everything is understood and taken care of properly. He made the entire process feel easy and stress-free. I truly appreciate the support and would highly recommend Matthew to anyone looking for a reliable and knowledgeable insurance agent.

I cannot say enough wonderful things about this veterinary team, especially the doctor who helped…read moreus through one of the hardest days of our lives. From the moment we walked in, the entire facility was incredibly clean, peaceful, and welcoming. Everyone we interacted with was kind and compassionate, but Doctor Larkin in particular went above and beyond to make sure both Cupcake and our family were comfortable. One of the details that meant so much to me was walking into the private room and seeing a clean, soft, fluffy blanket already waiting for Cupcake rather than seeing her placed on a cold, bare metal table. The doctor was so gentle with her and even wrapped Cupcake in two fluffy blankets. It may seem like a small gesture, but in that moment, it made the room feel warm and peaceful instead of clinical. The cremation process was honestly the most beautiful part. You could see how much thought, care, and effort went into everything that was put together for us. The packaging was beautiful, Cupcake's name was labeled perfectly, and the paw print was such a special keepsake that we will always treasure. Everything was handled with so much dignity and attention to detail. What touched me even more was that the doctor followed up afterward with another letter checking in on us. That level of compassion, even after we had already left, meant more than I can put into words. Losing Cupcake was incredibly difficult, but this team made one of the hardest experiences we will ever go through feel peaceful, dignified, and full of love. I am so grateful for the care they gave her and for the kindness they showed us. We will never forget it.

After nearly 18 years of taking my dogs to another veterinary hospital (Washington Blvd. Animal…read moreHospital in Whittier), I finally reached my limit with the declining level of service and decided to seek a second opinion for my dog, who had been sick for over a month with no answers. I am so glad I found Lakewood Pet Vet. From beginning to end, the experience was completely different. They were able to get two of my dogs in for appointments the very next day, and the level of care, attention, and compassion we received was outstanding. Amanda at the front desk was sweet, knowledgeable, and incredibly helpful. Sylvia, who handled their intake and vitals, was equally kind and caring and took the time to be very detailed. Dr. Dang was wonderful--thorough, knowledgeable, gentle, and tender with my dogs. What really blew me away was that Dr. Dang's initial diagnosis was right on target even before all of the lab results came back. She immediately began treating my dog for a deep ear infection, a UTI, and both yeast and bacterial infections on her paws. After FOUR visits to our longtime vet in ONE MONTH and repeatedly being told they couldn't find anything wrong, finding out that my dog actually had several issues requiring treatment was astonishing and incredibly upsetting. The follow-up care has been just as impressive. I received a call that same evening to check on how my dogs were doing. Dr. Kai, who was on duty, also called to personally go over the test results and check on them. Then, to my surprise, Amanda called again later that afternoon to follow up. When I told her one of my dogs was still showing signs of distress, she immediately relayed that information to the veterinarian on call, who later contacted me with additional recommendations. This is what veterinary care should feel like. Lakewood Pet Vet has truly exceeded my expectations. My dogs are still ill, and it's only been two days since treatment began, so we're not out of the woods yet. But after spending more than a month searching for answers, simply knowing that their problems have finally been identified and are actually being treated has given me tremendous peace of mind. For the first time in weeks, I feel hopeful that we're moving in the right direction. Crossing my fingers that my babies continue to improve! Thank you to Amanda, Sylvia, Dr. Dang, Dr. Kai, and everyone at Lakewood Pet Vet for making us feel like my dogs' health genuinely matters.

Dr. Cruz and the rest of the staff has been incredibly helpful and responsive, and I'm genuinely…read moregrateful I'm able to reach out to him for my dogs' problems over the past couple years. My 11-year-old labrador had been seen at an emergency vet for vomiting and dry heaving, where X-rays showed suspected foreign material in his duodenum that might have required surgery. Even though my dog wasn't an established patient with Dr. Cruz, he still took the time to respond to me and even let me know he could perform the surgery if it became necessary. He gave me clear instructions on what to watch for and how to manage my dog at home in the meantime. Thankfully, my dog ended up passing the foreign material on his own and is doing much better now. I really appreciated how approachable and reassuring Dr. Cruz was during a very stressful situation. It meant a lot to me, and I would absolutely recommend him.

First time at Jet's Pet Hospital! Dr. Cruz is informative &…read moreeasy to communicate with. Our sweet girl, Bon-Bon, needed urgent surgery, & he was able to squeeze her in the very next morning after I reached out. I truly appreciated the transparency & fairness throughout the entire process. Thank you so much, Dr. Cruz & team!

I can't say enough good things about Petra. From the moment…read moreyou walk in, you feel like your pet is in safe and loving hands. The staff (especially Cathy at the front desk, Christina, and Maddy) is incredibly kind, patient, and knowledgeable - they take the time to explain everything and answer every question without making you feel rushed. Dr. Stephen truly cares about the animals he treats, and it shows in the way he goes above and beyond to make sure our Biscuit (and your fur babies) is comfortable and well cared for. Appointments are easy to schedule, the office is clean and welcoming, and I always leave feeling reassured that my fur baby is getting the best care possible. I'm so grateful to have found a vet team that treats us like family. Highly recommend!

To Whom It May Concern,…read more I am writing to express my disappointment regarding my experience at Petra Pet Clinic this morning. My daughter and I have been bringing our dog to your clinic for years. Throughout that time, we have always paid for services and have maintained what I believed was a positive relationship with your staff. As I was leaving the clinic today, a staff member walked out to my car and asked if I had paid for my dog's services. I was shocked and offended by the question. I had my receipt and had no intention of leaving without paying. The staff member appeared uncomfortable asking me, which gave me the impression she may have been instructed to do so by someone else. Feeling disrespected, my daughter and I returned inside the clinic to address the situation. Before I could speak with the lead staff member at the front desk, another employee stopped me and told me that I had not paid and had not been charged. This conflicting information only added to my confusion and frustration. I then asked a simple question: "Do you even want our business here?" because I was struggling to understand why I was being singled out. Instead of receiving understanding, I was met with dismissive behavior. One staff member rolled her eyes and was rude when I expressed my concerns. I was also told, "Don't be offended." Respectfully, I do not believe anyone else gets to decide how I should feel after being approached and questioned about whether I paid my bill. What continues to bother me is why I was the only customer approached in this manner. After years of being a loyal client, I expected to be treated with more respect and professionalism. Being questioned in the parking lot as though I might leave without paying was embarrassing and humiliating and I'm doing my best to not make it about the color of my skin. I would appreciate an explanation of why this happened and why I was singled out. More importantly, I hope the clinic takes this feedback seriously so that no other customer has a similar experience. Sincerely, Exie Booker "CupCake"

Had a great experience with Eric Luna at K Taylor Insurance Solutions. My old insurance company…read more(Safeco) no longer offers insurance for Condos in California. The insurance I need is for a condo I rent out. I got three quotes but Eric was the only agent that listened to my requirements for the insurance. He did a great job, he quickly got me a quote that was acceptable and met the requirements for insurance of my rental unit. I got my condo insurance quickly, effectively and I will be contacting Eric for quotes on my automobile insurance when it comes up for renewal. K Taylor and Eric Luna have my business.

Erick Luna went above and beyond helping my dad every step of the way, and kept me updated…read morethroughout the entire process. After speaking with five other insurance companies/brokers, it was clear that none of them came close to the level of service Erick provided. The professionalism, thoughtfulness, communication, and dedication from Erick and Ken were unmatched. Our family will never use any other firm besides K Taylor Insurance Solutions for our insurance needs. Thank you, Ken and Erick!

I'm shocked to see so many negative reviews. This is the first pet insurance I have had, I started…read morecoverage on my medium dog who was about 3 months old at the time of beginning coverage. I purchased the best offered at the time (think it is called major medical plan). Along with it I purchased the max wellness rider, and I am so lucky I went through with it when I did because they soon stopped offering that specific rider(other wellness riders available), and with their policy my pet is grandfathered in for life now. Which is great! I expected to use the wellness rider more than the medical plan, hopefully, my dog (Lilo) will not need it too often. In the event that she does though, I went ahead and got the best one which is pretty great seeing how Nationwide has taken over and my yearly max of 14K changed to no limit. The wellness rider is a life saver! Especially since it paid for my dog to be spayed, and every year it pretty much 100% covers her annual renewal of vaccines along with checkups, so forth. There is no deductible and the max yearly is 1K. Doesn't seem like much but considering you are only paying $25/mo for wellness, it is really significant. Last year I used the entirety of my wellness plan except the dental, which they cover up to $200 for, I should of used it but maybe this year. Anyway I literally used $800 and I have never ever ever had an issue with Nationwide or VPI paying. They have allowed me to be at peace not having to worry about dropping $500 at once for Lilo's annual renewals. They also have neat additions like they cover 1 extra exam ( blood test, x rays, EKG..) up to $100, and yes I did end up using that. Nationwide paid for Lilo's microchip, flea/ heart worm control ($75) which is about half a years worth considering I live in Texas and heart worm medication is a must all year round. I don't know. Now I'm just rambling, but I've read the policy thoroughly, and with my veterinarian office, the refund amount is plenty sufficient for the procedures listed. I did do a lot of research, and with a new puppy, they seemed like the best option, their wellness package far exceeded any other pet insurance plan for the price. Most did not cover any dental or spaying, most had a cap at 600 or less, for much more per month. The claims process is easy. So easy, easier than my own pharmacy sometimes. It is literally 1 sheet that is pre filled with your info, and the only thing you have to do is check whether it is a wellness or medical claim. If it is a medical claim, you write doctors diagnosis, and the last portion is the amount of the claim, signature and bam your done. Just email that form with the invoice from the vet office, & or medical notes/diagnosis if claiming medical plan, and you usually get a confirmation response instantly and then another one within 48 hours to let you know your claim is being processed. With me, they usually have my explanation of benefits within a week, and the check is in my hand within 2 weeks of sending the claim. The explanation of benefits is straight forward, it shows what you claimed, how much they paid, how much $ remaining in that category, and explanation if something is not covered with policy code, which is great it makes it real easy to look in your policy and quick check to understand what's going on. I've only done that once or twice, for instance they do not cover hazardous waste charges ( they aren't more than $6, no biggie). Anyways I sent in a claim recently within this month and they have already processed it and it is only the 12th. I think I sent it on the 8th. Okay I am going to stop raving about this company. Just a life saver for a college girl!

This review is for the retirement department of Nationwide. I submitted a 457 unforeseeable…read morehardship request to withdraw my money there customer service is horrible lacks compassion & empathy. It's been 16 days and I just received a email unable to process request. Stay away from Nationwide they only want your money they don't care about the hardship your going through nor to they make it easy to access your funds!! Horrible ethics!!

Carlos and his team at Street Smart Insurance have been advocating for me and my auto insurance…read moreneeds for 5 years. They were always great and super passionate about finding me the best rates in the industry. That became even more apparent this past week when he managed to get me into my DREAM car for less than HALF of what others in the market were quoting. His professionalism, availability, patience (I sent him like 10 cars to quote before making a decision), steady communication were unmatched and deserve to be acknowledged HUGE THANK YOU TO THE ENTIRE TEAM AT STREET SMART INSURANCE!!!

Customer service has been top tier. Carlos and his parents have been really great. They remind me…read morewhen payment is due, when renewal of policy is due, if payment goes up they will find a better quote for me to stay at a payment I am now. I really like that. They process my payment even if it's on weekends. They're on top of customer service. You ask and they deliver. Example of service on pics

They are a very good insurance firm. Very professional. I do not regret any moment at allread more

Sydney Levan has provided 5 star service and communication has been outstanding to handle my claimread more