I brought my car in for a flat tire. They were able to look at my car very quickly, and let me know…read morethe tire wasn't salvageable. When picking up my car, the person helping to process the payment was extremely kind and patient, even though I was in a sour mood. I appreciate the discounts available at this shop, (so much so I cried a few tears of relief) and the people are all lovely. Keep it up.

ZERO STARS! I…read moreordered my tires from Tire Rack, and this shop was the closest installer available. Unfortunately, the experience was terrible from start to finish. I waited nearly six hours just to have my new tires installed. During that time, it became obvious that the employee at the front kept pushing my appointment back to prioritize customers who purchased tires directly from their shop. To make matters worse, my car has a staggered tire setup, and the technician incorrectly installed one of the rear tires on the front. That's a basic mistake that should never happen, especially when working on a staggered setup. I absolutely do not recommend this shop. The poor customer service, excessive wait time, and careless installation were unacceptable. Save yourself the frustration and take your business elsewhere.

These guys are upstanding and helpful and fair, a rarity in the world of tires (and service in…read moregeneral). I had a slow flat from a puncture, and needed it fixed right away. After being turned down by three different chain tire branches AND the dealership where I bought the car - all of whom were far too booked up to offer assistance - a local auto parts place suggested JE Wheels. I pulled in without an appointment, and Eddie (the manager) offered to help right away! Not only did he have his crew fix it in 45 minutes, they only charged me $30 (it would have been free if I bought the tires from them). I also inquired about a recommended quiet all-season set of tires, and Eddie recommended a brand and his reasoning for it, giving the price per tire plus $25 install fee - which includes free rotation, flat fixes, etc. - and a 30 day return policy (for credit to another set)! I checked just to see what Amazon would charge for the tires and it was the same price! Plus you support a local business with good people. Well worth checking them out, thanks guys!

I brought my vehicle in for a flat tire. They said I needed a new tire "due to wear" even though…read morethe tires only have 5K miles on them. They also said that because the screw was so close to the sidewall they couldn't repair it. I went to the larger shop down the street, and they repaired it without any problems.

I have a confession to make. I am a Costco member and sort of reflexively think of buying things…read morethere. A few months ago I had a catastrophic flat tire and only managed to limp into a Shell station nearby. The kind person there filled up the tire and suggested that I go to Omar's tires on N 45th Street. $50 to repair a worthless tire. I should have gone to Les Schwab instead. They fix flat tires and their reputation is spotless. Plus prices are very reasonable, even free sometimes. Today I took my brother in law's car to the Ballard Les Schwab to have his brakes checked. An unusual rumbling noise was coming from one of the wheels. He doesn't speak English so I did the talking. They checked the brakes but didn't find any problem with the brakes and recommended I take it to the dealer to check the hybrid system and/or the roller bars. There was no attempt to sell me anything. Just a useful recommendation for what to do next. Thank you Tina at the front desk. Excellent help and personable customer service.

Hit a huge pot hole today and popped a brand new LesSchwab tire. Had to have my car towed since…read moreToyota thought it would be funny to not give brand new cars spare tires anymore. So disappointed with Toyota! AAA towed my car to the Ballard location not knowing how long it would take. Decided to take off my snow tires and purchase top of the line Continental tires since Spring is around the corner. LesSchwab is ordering me a replacement snow tire for the one that popped. So I can have them installed next year when winter arrives. Super fast service

Was dealing with a front end clunk for over 3 years, took it to 3 different shops (including a…read moredealer mechanic) and no one could fix it. Tru-Line found the clunk, fixed it within a day, and gave me a small discount for the heartache. Highly recommend!

It's been about six months. I probably should have written this long ago but decided to wait to…read moreprove the work. I'm happy to say that things are great! I highly recommend this place and will return when I need to. I own a 1998 4Runner that originally lived in Alaska so it was rusty when I got it. The auxiliary cross member to the frame that supports the rear axle trailing arms (rear shocks and differential), gas tank shield and some other supports had rusted off the frame. The rear axle and these components were loose and floating. I called several notable shops from Port Angeles to Bellevue. None of them would take on the work. I work on my cars but there's no way I could have done this myself. When they described how they were going to install the replacement cross member, I thought it was creative and efficient. They also went beyond just making the repair by applying rust prevention treatment while they had it apart. Something I forgot to ask them if they could do--but they did it anyway. So I'm very happy about that. A real conscientious and professional group. I would have likely had to get rid of the car if it weren't for them, which would have been sad because it still has a lot of life left at 250k miles (my Sienna van has 400k miles). I just have to keep an eye on some of the other rusty areas like the rear shock mounts.

I limped my car over here on a rapidly deflating tire in the middle of the day on a Saturday. I…read moreshowed him what was wrong (air leaking out of the valve stem), and he was like, "oh, ok," went into the shop for a tool, twisted the thing in the valve stem, and said, "there you go, all fixed." I am not exaggerating to say that it took him under two minutes from the time I pulled up, and he would've had me back on the road in under five minutes total if I didn't take the time to ask him to order 2 new tires to replace my aging ones. These guys are amazing. Every time I have gone here for an emergency tire repair they have saved the day, they're very accommodating, and they're very fast. I didn't even have time to finish this review while I was waiting for them to install the two tires I ordered. Highly, highly recommended.

I got the error message on my instrument panel that I was losing tire pressure--on a Sunday…read moreafternoon. :( First location I went to said they were open, but was in fact closed. I found a listing for Tire House & it said Open - on a Sunday! I called but no answer. Started to feel very discouraged, but then my phone rang and it was the technician from Tire House calling me back!! how refreshing is that?! A returned phone call! I told him I could visibly see a nail and needed to have the tire looked at and hopefully repaired. He asked that I come back in about an hour, and I happily agreed. Upon arriving, I was directed to pull forward into the lift area. He helped me find the special tool/key needed to take my wheel off (which I didn't even know was required). He got the tools out and removed my wheel, verified that it was a nail that could be removed and the tire plugged. He did all of this in about 20 minutes. The repair was affordable and because he was so kind and willing to help I tipped another $25. Thank you for your willingness to help & fast service on a Sunday! Much appreciated!

Fast, accurate quotes, excellent communication and service. Quickly replaced my alternator same…read moreday. Competitive quotes compared to other shops in the area. Recommend for car repair needs!

very nice about taking my car in for the initial work to be done. Called and then ran me through…read moreall the other work that the car needed. The issue was that it was a lot of suggestions, it was expenize and they were unwilling to give it to me in writing with the parts and labor spelled out. When I finally convinced them to at least break it out by suggestion (They never did the parts vs labor) the quote for spark plugs/coils was $1100!! This is work that takes 20 min in labor and the parts (even OEM parts) are at most $350. So it's $750 for 20 min worth of labor? Crazy. Called another shop that promptly quoted $800 with oem parts and of course, other aftermarket parts are much cheaper. Im getting it done for half of what they quoted.

I had a slow leak, found a nail. I had been here before…read moreyears ago with a different car and got excellent service. Decided to try again. It was great. Work was completed quickly. Oh but wait! The problem was with the rear tire! Of course my wife didn't tell me that until after they finished the front tire. I had them change the oil also, since I was there. They were more than flexible.

I came in on a Sunday ( Mother's Day ) since they were the only place open and available to take me…read moreright away. The job was super fast and they kept me updated throughout the whole process. Hung was very quick and communicated very clearly!!!

I was headed out of town on a road trip. Prepped the car on a Saturday night, when I saw a screw in…read morethe back tire. Never good news in an All Wheel Drive -- might need to replace all four. It seems no tire places are open on Sunday -- except Pro Tires, which was. I apologize for not getting the name of the young man who helped me. I called, he said come on in. pulled out the screw, checked to see how far into the tread it reached. No puncture. Tires were good. He checked the air pressure and assured me all was well. 5 minutes, total confidence that my drive would be safe. Friendly, kind, and helpful. Next time I am in need of tires or repair, I will certainly be back.

The staff resolved the tire and run issue quickly, with excellent service. Will definitely be…read morereturning.

We received great service from Dan with our company truck for the Seattle Christmas market. We…read morereceived excellent service that was delivered in a prompt manner and done with kindness and a smile. I would recommend this shop to anyone in the area that's looking for a great spot to have their car fixed. I was even surprised that the cost was lower than I had expected. Thank you Dan for a job well done!

I called ahead of time regarding air coming out of my tire and I was lowkey freaking out. They told…read moreme a time I could come by later that day and they would check it out. Barely made it there before it got flat, but I did. They checked it out, plugged it, and filled the air back up in the tire. They didn't charge me for the temporary repair, which was really kind of them. Was able to get my tires replaced a few weeks later somewhere else and the plug had no problems until then. Another time I came to get my car serviced, and that also was pretty quick and also went well! Forget how much it was but it was pretty standard compared to other places. I would trust them with any and all of my car service needs!

These guys at the Elliot location are the best. If you can…read moremake an appointment. They will get it done. They go above and beyond. Old school service.

I had a 9:00. I am writing this review at 9:48. There are 9 customers that also had appointments…read morestanding outside. The store looks closed. I mean no people. No lights. I called another location. The said "he is stuck in traffic." Only one person? Probably an hour late? And no one has heard from him. They made me late for work. I am definitely losing money standing here. But what can I do? My car needs tires. I had a blowout last night.