Always very communicative, and flexible. Very prompt, and helpful when asking for specific deep…read moreclean items.

To quote 'Guy', this company loves honest reviews. Even if my review is 1 star it will still give…read morethem volume and flow. So here is my honest review: You would be better served using another company that operates with honesty and integrity! Filled out the project request for a move in/move out cleaning service on Yelp and listed the MAX number of bedrooms and bathrooms (4 or more) allowed on the survey. Photo included. I received an estimated quote (NO specifics were provided with the quote) and a follow up message asking if I needed appliances cleaned.  I specified the number of appliances and confirmed the date and time for service. The day of service I received a message with a higher than estimated cost (no cost breakdown was provided) and instructions to prepay. Towards the end of the service, I received a call asking me to check the work that had been completed and see if I needed anything else. It was at this time that I noticed one of the appliances that I had put in my original request (I showed the cleaners my text and later sent a screenshot to the company) was not completed. As the team was taking care of this, I started receiving messages from someone named 'Guy'. Guy tells me that I have to pay more for the additional appliance. Since I already paid more than the estimated quote, I didn't agree with this.  Then Guy tells me that my estimated quote was for a 4/4 bed/bath home followed by a screenshot of my Zillow home estimate showing 4 beds and 5 baths. When I put my information into YELP I put in the max bed/baths allowed. I reiterated this during our phone call. Now if the company's practice is to pull up Zillow home estimates, this should have been done BEFORE you sent me the amount due on the morning of service. PERIOD! YOU should have specified the number of beds/baths the estimated quote covered which would have given ME the opportunity to correct it if needed. This should not be used as an EXTORTION tactic to get more money at the end. Nor should this be used as an attempt to appear as though you gave me some kind of concession on the service. Nothing I've said in this review is inaccurate. Use the same approach you use with scammers when they try to 'continue the conversation' and keep you texting or on a call. Hang up and block. Overall, bad business practices. Hope this helps!

I requested for a move out cleaning service and Raquel and Enia came out and knocked it out of the…read morepark. They never stopped working and kept on pushing forward. Highly recommended.

We requested a Deep Clean Service, Roochii Cleaning through Yelp Projectswas super responsive…read more Julie and Seydy came and really did such an amazing job! They were also kind and cared about the quality. We really couldn't have asked for a better experience. We can't always afford these types of luxuries, but it was well worth the money. From now on when we can afford this, we will always go to Roochii. Thank you so much.

John, Jill, and team were amazing!…read more They were incredibly responsive and came and totally saved the day when our other cleaners bailed. They were friendly, professional, and prompt. The apartment looked amazing!! They went above and beyond to make it look completely spotless. They will definitely be our regular cleaners. we really enjoyed working with them and the finished Product was amazing!

John can't bother to call and say he was going to be late. Just left us hanging waiting hours for…read morean appt. He has a robot answering service which handles nothing. You can't get ahold of anyone and you go around in circles. This level of non-care tells me to go with someone else.

These guys did a fantastic job. The workers got right to work, and worked really hard the whole…read moretime they were here. Thanks to you Ali and your team.

Amazing so fast, organized, efficient, they barely needed any guidance better than almost any…read morecleaner I've had before

Ben and his team, Listen to my concerns and the second time…read morearound things were addressed. Customer Service from this team and persistence to make things right paid off. I'm glad I gave them a second chance.

Heidi did a deep clean on our house and was extremely thorough. She asked specific questions when…read moreshe first arrived and made sure that we were satisfied upon completion. Ben, who scheduled the service, was also great to work with.

Franco's Home Cleaning Service is a phenomenal business. I first found and hired Franco in January,…read moreafter injuring my right shoulder in December 2024, weight lifting, as I started breast cancer endocrine therapy treatment, and really needed help around the house. Franco's team has delivered, and I've been highly appreciative, and impressed, with Mary and team, Sol, helping me monthly since January, for the past 5 home cleanings, or so, and counting. Mary, my head house cleaner, listens attentively, and I can trust her to deliver high quality work, listening to my needs and preferences. I also recently hired Franco's Home Cleaning for exterior and interior window cleaning, and they did a better job than professional window washers, who used pressure washers! Mary and team, Sol, attentively cleaned all windows, by hand, even correcting the exterior window cleaning that was done last year, as well as dusting and cleaning the interior of the windows. The price was also extremely fair. I can't recommend Franco's Cleaning Service highly enough! He is also an expert communicator, and his whole team is trustworthy, respectful, friendly, and helpful, while arriving on time, and performing high quality work!

I hired Franco's remotely as a gift for a friend. They were easy to work with and compared to…read morecompetitors you cannot beat the price! My friends were very impressed with the clean and decided to have the cleaners come routinely!

Elsa was fantastic! Based on her reviews, I knew she would be great, but I was genuinely so…read moreimpressed with her work. She is kind, diligent, punctual, and incredibly detail-oriented. She was even able to get a stubborn stain out of our carpet that we couldn't remove ourselves! I am so grateful for her and cannot recommend her enough. If you're looking for a thorough, professional cleaner who truly cares about the quality of her work, Elsa is the one to call!

Else did good work and was great to work with! The price was reasonable and she was able to do the…read morehouse in a day

This was a thorough, excellent cleaning. They were on time and so efficient. Their service went…read morefar beyond what I could imagine.

Fresh Vista Solutions were professional and easy to work with when scheduling. Quality workread more