Doctor Tiffany Pham was visited after m OBGYN retired. She is rude, disrespectful and ordered an…read moreexpensive (not covered by insurance) battery of tests because I asked to continue hormone therapy. All tests were normal but I am out almost $1000 out of pocket and the bills keep coming. She punished me financially. Told me to be quiet during appointment. Know it all 30 something. Truly evil. Stay away!

Staff is rude and unhelpful. Closed 20 minutes early on the day I tried to walk in just to make an…read moreappt because hold time was longer than my drive. The lady said we close at 5 (through the locked door) as I told her it was 440pm she practically rolled her eyes to let me in and reminded me she was leaving in 5 minutes but she'd try to help in that time. Wait time for a new patient 2 months (ridiculous) but I waited patiently. All to have a phone call 1 hour before my appt refusing to be seen because my medical records have not arrived yet from my previous doctor. I don't work in the medical industry. If I've asked multiple times I'd think the office would try a little harder to accommodate their patients and request them theirselves (which they would not do) so here I am 8 months pregnant in a new area with no doctor after waiting 2 months to be seen, having to completely start over. What a waste of time.

Both of my kids (3.5 and 14 mos.) see Dr. Takao in his Orinda office (15 Altarinda Rd) and I…read morerecommend him to all parents without reservation. He was recommended to me by our wonderful (and now retired) pediatrician in the city when we moved to the burbs. Takao is a warm, thorough and experienced pediatrician with a good sense of humor and a welcoming support staff. My kids actually like going to the Dr.'s office. He's shown us flexibility when we've needed it, and has always been incredibly responsive. For example, when my kid took a header into the couch armrest on the Fourth of July, I texted him and he called me right back from a party he was attending. He squeezed us in the next day just to make sure my child was ok, and also followed up with a phone call. This is his standard of care. I'd heard his practice was closed to new patients, but I just spoke with him and it's now reopened.

Increasingly out of touch, too focused on social life and Warriors and training of new medical…read moreassistants. Delays and office wait are true from other reviews. It's a degrading situation. This is not the interpretation of a weary parent, this is also the assessment of a teen patient who was too respectful, polite and hopeful to call out the inefficiency and ineffectiveness of the care offered when the patient knew something fresh was needed. Referral of services for other care was extremely ineffective and unhelpful, waste of time and our adult (parent) family primary care physician even told us the doctors, locations and services that were suggested by this office were the scariest and not good places or doctors. We learned the hard way that the referrals were stale, We spent a lot of time trusting the referrals and trying to find our solution. This was precious time lost while being bullied at school that the child could have used to make progress rather than struggle. Current era bullying is a topic not well understood by this office and this office is not equipped with finding the right fit for care. The Rx were only a benefit to Pharma and have scary side effects that were counseled to the parent as 'most kids' are on these meds these days, that's not a good basis to counsel a parent. You'd think a professional with decades of experience would have a better assessment of efficacy. An office like this with the cost of visits, which were also a billing focus and priority for the office, should have an excellent top tier network and fresh ideas, with cutting edge care referrals. At the prices charged (especially for a HDHP deductible situation), there's a lot more out there in the services field; a simple good therapist approach is best. My kid also did not have confidence and trust in the doctor or staff. Experienced professionals should recognize this and immediately tell parents and help them find another primary care provider where the kid is comfortable; instead of shielding their findings from the parent, regardless of patient age and confidentiality. We got a simple "I'd like to see the patient again in 2-4 weeks, can't quite figure out what the problem is ..". Chaching$$$$$ more visits. Suggest: Prioritize care and reduce poor referrals. Prioritize care over billing codes. For bullying that causes anxiety, develop better resources, help parents expose the problem, not hide it in confidentiality presumptions. Stop dragging out the recovery and stop the prescription of depression drugs that don't work, and only benefit big Pharma and are impacting a teen brain that is still developing way into an individual's early 20's. Also the documentation in the medical records was inconsistent and troubling enough that it was a last straw. Under the guise of confidentiality, things were blocked so only the office could see notes and appointments and the documentation and records were inconsistent. We were told patient and parents could not see the visit notes, appointment times, etc under the guise of confidentiality. This is not correct, we are allowed have access, at a minimum the teen should have access. We now know this because our visits with other providers in the last 8 months have the same legal standards and in the same network of children's Benioff/ Alta Bates/ and John Muir networks these recent office visits and documentation share much more than this office did, and we were told by this office that neither the kid nor parents could view it based on the software and rules of confidentiality. Obviously, by equal comparison with other providers, this issue is mismanaged by this office and their statements are not accurate Our expectations for our kid as the patient and as parents for records review were VALIDATED by these newer providers as reasonable and normal, legal. It makes me think this office didn't know how to use the online system or they were over-interpreting and over-applying some rule they misunderstood. The patient has a right to see the entire file and notes and it is important for their health record. Their peer providers prove this office's record management and teen confidentiality protocols as flawed. Professionals are supposed to lead, not create more problems. Regarding time, network resources, cost and ability to problem solve, and ensure better outcomes....... There's a lot of other options out there, God bless and good luck.

They changed our appointment with doc Handler with another doctor that we didn't know because doc…read moreHandler wasn't in Berkeley that day even if we agreed to go to Berkeley in the middle of traffic. We changed our schedule to see doc Handler not another one that we do not know. The scheduling system is not good as they didn't call us to inform us about the change. We go there to see an open minded doctor. Not another one. There is a rude person at the scheduling not the one I got today Monday at 9 am who tries to help to get an appointment in advance. Doctor handler was also great to help me through messages.

Amazing pediatricians! I went here as a child and now I'm back, bringing all 4 of my kids to see…read morethese awesome drs! Kind, gentle, happy!

Beyond amazing! So patient and well versed! Especially with texting when I know the answer but am…read morestill freaking out. Also not judgmental at all and accommodating with a parents crazy schedule. Our old pediatrician did at home visits but honestly my toddler loves Dr sheriffs toys, I love that it's Well kids only so im not worried she's going to catch something, and her DEPTH of knowledge is so so worth it!!!! She was highly recommended to me and talking to several people in my business network she is their pediatrician too LOL!

Dr. Sheriff is an amazing pediatrician that has been an immensely helpful resource to our family…read more She spends the time to truly get to know her patients and is able to connect with kids in an authentic and very effective way. She's very responsive and always makes herself available to the families in her practice. She also is super knowledgeable, having been a pediatric hospitalist, and is great at explaining medical info so that it's digestible and approachable. Being a concierge style doctor, there is a monthly cost for her services and she asks for a year commitment, but you really get what you pay for. She is truly a special doctor.

Found Dr. Ashley when I was looking for a pediatrician to pierce my daughter's ears. We did a home…read morevisit and the process was extremely smooth. Dr. Ashley is very friendly and she took her time with the markings and made sure everyone was satisfied with it. The actual piercing itself was so quick and she got the position exactly as marked! The fact that we were at the comfort of our home was so important for us. Highly recommend Dr. Ashley!

Dr. Ashley provided exceptional care for our children, and we couldn't recommend her more highly…read more During an unexpected situation, she was incredibly responsive--replying immediately and going out of her way to accommodate us despite having a fully booked day. She made time to see us, quickly assessed and resolved the issue, and handled everything with a high level of professionalism and expertise. What stood out most was her genuine kindness and ability to connect with our kids. She created a calm, reassuring environment that made them feel comfortable and at ease throughout the visit. At the same time, she was thoughtful and attentive to us as parents, ensuring we felt informed and supported every step of the way. Dr. Ashley clearly has her patients' best interests at heart. Her combination of clinical skill, responsiveness, and compassionate care makes her an outstanding pediatrician. We feel very fortunate to have her and would wholeheartedly recommend her to other families.

We've been seeing Dr Meezan for almost 17-years now (!!!) and still recommend her to every new…read moreparent. She's been our rock through four kiddos now and allll the phases - newborn, toddler, cute kid, less-cute moody pre-teens, teen bordering adulthood. The review that implied racism/ classism was a little ridiculous. As a mixed black and Asian family crossing the tunnel to see Dr Meezan, we have loved having her as our pediatrician, so much so that we make insurance decisions based on whether she's in network. Thank you, Dr Meezan and Nurse Tracy!

This was the worst experience I've ever had with a pediatrician's office. We are new and a recent…read moretransfer from Kaiser and I needed to establish pediatric care for my 4 year old. First off, the location of this office is very far and inconvenient, which I didn't mind since it was for my child. The medical assistant was very rude and not friendly at all. She seemed very annoyed that my child was even being seen at this office, but that is not the worst part. Once Robin Meezan entered the room, I told her that I was there to get a school physical for TK, and to establish new care. She said that she was not "the best person for this" and basically flat out refused to be my son's Dr. Why do you ask? It's because I had other appts with other pediatricians (which were canceled) due to scheduling conflicts, distance, convenience, whatever!! My point is, it shouldn't even matter! If you are a Dr, I don't think it's ever appropriate to deny to any patient, PERIOD! Once she rudely said this to me, I was so upset and got up to walk away. She stopped me and said, I will still give you what you need today (in a condescending tone), probably due to insurance purposes. After an uncomfortable ass appt that took about 10 mins in total, the rude medical assistant proceeds to come in to give my son his vaccines. I asked if we could give him the shot in his leg, but she says "at this age, it's in the arm" and pokes him really hard, not caring if he was scared or not ready. Unless you are White, filthy rich and drive an expensive luxury vehicle; please think twice about coming here. You better believe that I will be filing a complaint with John Muir and my insurance. Thanks for reading.

Dr. Handelsman and her staff are the best. We have had great pediatricians in the past but it is…read morethe staff that really make the difference. Our children are greeted and feel welcome here. Every nurse, takes the time to listen to your needs (even when you stop by unannounced). The receptionists are kind and courteous. From every person in both offices, you get the feeling of true compassion. They actually follow up to see how your child is doing after a medical episode. We love the early morning and Saturday clinic. Every other doctor we have met has been top notch.

Dr. Handelsman has been my childrens' pediatrician for their entire lives--they are now 16 and 14…read more She has an amazing way with them (and us). She takes the time to listen and explain everything. She's seen us through some really intense health issues and has done so with the utmost care and professionalism. She's always in tune with their needs as they grow, now into teenagers--they trust her with their adolescent health questions and my husband and I trust that she's giving advice to them that's sound and appropriate. She's a Harvard-educated gem who has taken on the health world of kids and we couldn't feel more fortunate. She feels like one of our family and we all adore her immensely.

Kristine has been so wonderful and has made such a difference with my son that I don't even know…read morewhere to begin. If I could give her 10 stars, I would. My son had several issues requiring OT and we had seen another therapist for about ~2 months. The other therapist was nice but my son quickly started dominating the sessions and he wasn't making any progress. I had called Kristine a couple of months before that but she didn't have space to see my son at the time. Fast forward to September and I get a call from Kristine that she had an opening. I had read what other Yelp reviewers had said about her so I was excited to get started. I was in for quite a surprise. Her space is AMAZING. It is both indoors and outdoors and the space is HUGE. It has a trampoline, zip line, tree house, etc. which my son loves. Everything at Kristine's place serves a purpose, while also being a ton of fun. She hit it off with my son right off the bat and he felt at ease with her. He has a lot of energy (and I mean a lot...) but she knew how to focus his attention. She challenges him in a firm but kind and supportive way. In just ~2 months, he has made SO much progress. He never used to like to draw or write and now he can't stop writing his name or our names on everything. Both his fine motor and gross motor skills have improved significantly. Before seeing Kristine, it was hard holding my son's attention for more than 10 minutes. But just last week, he put together a ~300 piece Lego set all by himself! Additionally, my son was having some difficulty at school in his TK class. Kristine made the time to sit with my son's teacher and the staff and help come up with a plan to create a supportive space for my son. I can't thank Kristine enough. The progress my son has made since seeing her is hard to capture in detail in a Yelp review. I absolutely would recommend Kristine to any parent with a child needing OT.

Kids Moving Ahead with Kristine Hubner, a pediatric occupational therapist, has had a powerful…read moreimpact on my eight year old grandson's life! Needing help with fine motor coordination, especially handwriting, was the reason we contacted Kristine. After her assessment gross motor and balance issues were added to the needs list. My grandson and all of his family are thrilled with the progress he has made! Kristine is a highly skilled, compassionate and fun occupational therapist who knows just how to motivate and encourage her young clients. My grandson and his family all highly recommend her. She is a gem!

When I was looking for a pediatrician many years ago, I asked a friend who worked as a nurse in the…read moreneo-natal critical care unit at one of the local hospitals, and I watched as her eyes lit up, describing for me how wonderful Dr. Marcia Charles-Mo was. I was sold! I'm happy to report that my experience with her, taking both my son (now 22 years old) and my daugher (16 years old) through their early childhood years, through adolescent and teen years to young adulthood, have been consistently stellar! It is now my face that lights up when I am able to share with others just how great she is. She is very down-to-earth in the way she relates to the kids and to you (mom and dad) as another respected human being. When you are with her, she actually will listen when you and takes great interest in your life and in who you are. I highly recommend her.

I am not clear why the same business has two Yelp profiles so I'm posting again: A family member of…read moremine was diagnosed with cancer, and while researching treatment options, I came across Infuze MD. After a brief call with an employee named Paolo, who spoke positively about the clinic, I shared the information with my relative. In hindsight, I realize that in my desperation, I may have overlooked warning signs. At the time, I did not realize Paolo is not a medical professional, even though he was the first person discussing treatment options. The clinic is owned and operated by Dr. Nilda Agnes Abellera, who is board-certified in PEDIATRICS but whose clinic advertises integrative medicine. My relative traveled from out of state to begin what was described as an "intensive" 20-day cancer program. According to her account, the first three days did not feel intensive. She reported that infusion rates appeared slowed, staff could not explain the scientific basis for some treatments, and the doctor missed a planned medication review. She also observed what she believed was dried blood on a chair and described an IV bag fully draining while the needle was in place, which worried her. On October 9, 2025, she said her care was terminated immediately after raising concerns, without timely written notice, referrals, or arrangements to ensure access to medical care until she could establish care elsewhere. Referrals were only provided after I contacted the clinic. This abrupt termination caused a delay of over a month in her treatment and worsened her PTSD symptoms. She also tried to obtain her medical records multiple ways. On October 10, she requested them in person but was denied. She also submitted a written request and used the clinic's online inquiry form. As of this writing--52 days later--she has not received her complete records. When I called the clinic, Paolo was tense and dismissive, and I could not speak directly with Dr. Abellera. Given the situation, I became concerned about whether proper procedures were followed and intended to file a complaint with the Medical Board of California. Additional observations and concerns (personal experience): Family-run structure: The clinic is owned by Dr. Abellera. Paolo appears to manage many aspects, and another family member may also work there. This raised questions about oversight and role clarity. Online reviews: Of 32 Google reviews, 5 were five-star without details. Only one mentioned "cancer," making it hard to evaluate patient experiences compared with other clinics with hundreds of detailed reviews. Difficulty communicating with the physician: My relative and I tried to speak directly with Dr. Abellera; she did not speak with me, and my relative felt the doctor was unwilling to address her concerns. This lack of communication was alarming given her serious diagnosis. Cost vs. expectations: The program cost approximately $1,800 per day. Based on my relative's experience, the services did not match the program description. Others may feel differently, but this was our impression. Social media promotion: Paolo participates in Facebook groups promoting the clinic without identifying himself as an employee, which seemed misleading. I have included a screenshot for reference. In more than a decade in healthcare, I have never witnessed a more concerning divergence from a physician's duty to do no harm: terminating care without notice, effectively leaving my relative without immediate, comparable care options while facing life-threatening cancer.

Got in and out without much trouble. They did a basic review of my condition and made sure to talk…read moreabout things I should look out for. The assistant was helpful and made the process easier. It wasn't anything fancy but I felt like it was handled right.