Doctor Tiffany Pham was visited after m OBGYN retired. She is rude, disrespectful and ordered an…read moreexpensive (not covered by insurance) battery of tests because I asked to continue hormone therapy. All tests were normal but I am out almost $1000 out of pocket and the bills keep coming. She punished me financially. Told me to be quiet during appointment. Know it all 30 something. Truly evil. Stay away!

Staff is rude and unhelpful. Closed 20 minutes early on the day I tried to walk in just to make an…read moreappt because hold time was longer than my drive. The lady said we close at 5 (through the locked door) as I told her it was 440pm she practically rolled her eyes to let me in and reminded me she was leaving in 5 minutes but she'd try to help in that time. Wait time for a new patient 2 months (ridiculous) but I waited patiently. All to have a phone call 1 hour before my appt refusing to be seen because my medical records have not arrived yet from my previous doctor. I don't work in the medical industry. If I've asked multiple times I'd think the office would try a little harder to accommodate their patients and request them theirselves (which they would not do) so here I am 8 months pregnant in a new area with no doctor after waiting 2 months to be seen, having to completely start over. What a waste of time.

Increasingly out of touch, too focused on social life and Warriors and training of new medical…read moreassistants. Delays and office wait are true from other reviews. It's a degrading situation. This is not the interpretation of a weary parent, this is also the assessment of a teen patient who was too respectful, polite and hopeful to call out the inefficiency and ineffectiveness of the care offered when the patient knew something fresh was needed. Referral of services for other care was extremely ineffective and unhelpful, waste of time and our adult (parent) family primary care physician even told us the doctors, locations and services that were suggested by this office were the scariest and not good places or doctors. We learned the hard way that the referrals were stale, We spent a lot of time trusting the referrals and trying to find our solution. This was precious time lost while being bullied at school that the child could have used to make progress rather than struggle. Current era bullying is a topic not well understood by this office and this office is not equipped with finding the right fit for care. The Rx were only a benefit to Pharma and have scary side effects that were counseled to the parent as 'most kids' are on these meds these days, that's not a good basis to counsel a parent. You'd think a professional with decades of experience would have a better assessment of efficacy. An office like this with the cost of visits, which were also a billing focus and priority for the office, should have an excellent top tier network and fresh ideas, with cutting edge care referrals. At the prices charged (especially for a HDHP deductible situation), there's a lot more out there in the services field; a simple good therapist approach is best. My kid also did not have confidence and trust in the doctor or staff. Experienced professionals should recognize this and immediately tell parents and help them find another primary care provider where the kid is comfortable; instead of shielding their findings from the parent, regardless of patient age and confidentiality. We got a simple "I'd like to see the patient again in 2-4 weeks, can't quite figure out what the problem is ..". Chaching$$$$$ more visits. Suggest: Prioritize care and reduce poor referrals. Prioritize care over billing codes. For bullying that causes anxiety, develop better resources, help parents expose the problem, not hide it in confidentiality presumptions. Stop dragging out the recovery and stop the prescription of depression drugs that don't work, and only benefit big Pharma and are impacting a teen brain that is still developing way into an individual's early 20's. Also the documentation in the medical records was inconsistent and troubling enough that it was a last straw. Under the guise of confidentiality, things were blocked so only the office could see notes and appointments and the documentation and records were inconsistent. We were told patient and parents could not see the visit notes, appointment times, etc under the guise of confidentiality. This is not correct, we are allowed have access, at a minimum the teen should have access. We now know this because our visits with other providers in the last 8 months have the same legal standards and in the same network of children's Benioff/ Alta Bates/ and John Muir networks these recent office visits and documentation share much more than this office did, and we were told by this office that neither the kid nor parents could view it based on the software and rules of confidentiality. Obviously, by equal comparison with other providers, this issue is mismanaged by this office and their statements are not accurate Our expectations for our kid as the patient and as parents for records review were VALIDATED by these newer providers as reasonable and normal, legal. It makes me think this office didn't know how to use the online system or they were over-interpreting and over-applying some rule they misunderstood. The patient has a right to see the entire file and notes and it is important for their health record. Their peer providers prove this office's record management and teen confidentiality protocols as flawed. Professionals are supposed to lead, not create more problems. Regarding time, network resources, cost and ability to problem solve, and ensure better outcomes....... There's a lot of other options out there, God bless and good luck.

Dr Takao is absolutely amazing human being and wonderful pediatrician. Our younger daughter has…read morebeen seeing him for close to a year now since we moved to Lamorinda. It's practically impossible to find a doctor who would be so much invested in your child's growing process and development. He is a great educator for young moms. Visits are never rushed and all questions addressed in detail. His office runs like a well oiled machine. Support staff is extremely pleasant and great with kids. Our daughter always looking forward to come here! That alone is priceless! Highly recommend!

Review #005 - 2017…read more When our company switched over to Anthem Blue, I was super sad because I'd been with Kaiser for more than 10 years and didn't want to switch all of our family doctors. Looking for a new doctor is not an easy task so when I looked around and found that there was a pediatric office in our city, I was quite ecstatic to see all the good reviews. Both of my kids have been seen by this office and I'm glad that I decided to choose them because everyone here is very nice. All of the doctors are very knowledgeable, the nurses are great with the kids and their staff members are friendly. We've already been seen at least 5-6 times in 2016. Our very first appointment was a rushed appointment because my daughter had some eczema and I put Aquaphor ointment on her and she had a terrible allergic reaction to it. I called the office and asked them to see her and was given a same-day appointment at 10 AM even though they were booked for three weeks out. My only complaint is that they don't have a convenient entry for a stroller from the parking lot. Every entry has about 5 steps so you're better off just carrying the car seat or just leaving it in your car since the stroller won't be able to make its way up those steps.

We continue to go here because it's usually just once a year and we do like the doctors. However,…read moreI've never really had a pleasant experience with the front desk but it wasn't significant enough to stop going for this reason. Recently, I had a horrible experience with a flu vaccination appointment for my son. We arrived 15 minutes early for our appointment. I received a text message asking me to check-in upon arrival so I did. I promptly received a confirmation text saying that I was checked in and to tap a link to view my spot in line which I did and saw that we were 5th in line. 20 min pass and people who came after us were getting their shots. So I walked up to the counter and asked what was going on and they said I needed to check-in at the front desk. I asked them then why do they send this link to check-in online and send a confirmation that we're all checked in? There was no sign indicating we needed to check in at the front desk either. At this point, I could see that the front desk staff was not liking my feedback and gave me a sour expression. There was no "I apologize for the inconvenience, I will give our office manager the feedback." I'll just tell you straight up, if you're looking for a pediatrician, don't go here. It's not worth it with the kind of system and the unfriendly staff they have here. It feels too late for me to change given my son has been going here for 9 years now. But if I could do it again, I'd choose somewhere with a better staff and system.

Beyond amazing! So patient and well versed! Especially with texting when I know the answer but am…read morestill freaking out. Also not judgmental at all and accommodating with a parents crazy schedule. Our old pediatrician did at home visits but honestly my toddler loves Dr sheriffs toys, I love that it's Well kids only so im not worried she's going to catch something, and her DEPTH of knowledge is so so worth it!!!! She was highly recommended to me and talking to several people in my business network she is their pediatrician too LOL!

Dr. Sheriff is an amazing pediatrician that has been an immensely helpful resource to our family…read more She spends the time to truly get to know her patients and is able to connect with kids in an authentic and very effective way. She's very responsive and always makes herself available to the families in her practice. She also is super knowledgeable, having been a pediatric hospitalist, and is great at explaining medical info so that it's digestible and approachable. Being a concierge style doctor, there is a monthly cost for her services and she asks for a year commitment, but you really get what you pay for. She is truly a special doctor.

For the past two years, our children have been under Dr. Ashley's care, and we couldn't be more…read moregrateful. She is kind, compassionate, incredibly responsive, and brings so much energy and warmth to every interaction. There have been multiple occasions when one of our children have shown signs of an ear infection late at night, and she responded promptly, saw them to make an accurate diagnosis, and made sure they received the treatment they needed as soon as possible. Whenever my kids feel anxious about an appointment, she is able to calm their fears, make them feel safe, and even turn the visit into a positive experience. I especially appreciate how thoroughly she explains medical concerns in a way that's easy to understand. She takes the time to answer questions and listens to my concerns. I always feel heard, respected, and confident in the care my children receive. We are so grateful to have found Dr. Ashley and highly recommend her!

Found Dr. Ashley when I was looking for a pediatrician to pierce my daughter's ears. We did a home…read morevisit and the process was extremely smooth. Dr. Ashley is very friendly and she took her time with the markings and made sure everyone was satisfied with it. The actual piercing itself was so quick and she got the position exactly as marked! The fact that we were at the comfort of our home was so important for us. Highly recommend Dr. Ashley!

Dr. Handelsman and her staff are the best. We have had great pediatricians in the past but it is…read morethe staff that really make the difference. Our children are greeted and feel welcome here. Every nurse, takes the time to listen to your needs (even when you stop by unannounced). The receptionists are kind and courteous. From every person in both offices, you get the feeling of true compassion. They actually follow up to see how your child is doing after a medical episode. We love the early morning and Saturday clinic. Every other doctor we have met has been top notch.

Dr. Handelsman has been my childrens' pediatrician for their entire lives--they are now 16 and 14…read more She has an amazing way with them (and us). She takes the time to listen and explain everything. She's seen us through some really intense health issues and has done so with the utmost care and professionalism. She's always in tune with their needs as they grow, now into teenagers--they trust her with their adolescent health questions and my husband and I trust that she's giving advice to them that's sound and appropriate. She's a Harvard-educated gem who has taken on the health world of kids and we couldn't feel more fortunate. She feels like one of our family and we all adore her immensely.

Dr. Evans has been my sons' pediatrician for 3+ years. I appreciate his patience and…read moreprofessionalism when treating my kids. He is a great doctor who gives straightforward, helpful advice. I fully trust him to take good care of my little ones. Very grateful to have found such a wonderful doctor!

I'm not exactly sure why there aren't dozens of reviews written for Dr. Evans. He is amazing! I…read moreoriginally wanted a female pediatrician for my daughter so she could relate/understand what I was going through and anything that my come up with my daughter too. As it turns out, Dr. Evans is exactly what we needed. His bedside manner is incredibly sincere, compassionate, and understanding. He's a younger doctor which turns out to be a wonderful bonus because he knows the most current information regarding health and safety stats and research done around various topics that have come up in our visits. One of the things I love most is that he is very inquisitive and really dives in and takes his time to make sure he hears me out and has asked all questions that could exhaust all of the possibilities with any illness we've presented him with. He is so thorough and reassuring too. He spent more than 2 hours with us and then let me stay in the room to nurse for over an hour as well (on several occasions!). The staff is wonderfully warm and helpful. They get the door for me, help me carry my bag/car seat, guide me through paperwork with patience and kindness. I just love this office! PLUS, The Medicine Shoppe Pharmacy is just down a block and they do medicine in liquid suspension form for babies so that's SUPER convenient. I love this office and Dr. Evans is our hero. He figured out my daughter's silent reflux be being persistent and digging to find answers even when her symptoms were not typical. He went the extra mile to be sure and sent her to a specialist so she didn't have to continue to suffer. We left Walnut Creek Pediatrics to come see Dr. Evans on a friend's recommendation. I'm so glad we did. Summit Pediatrics is far and away better than Walnut Creek Pediatrics based on how they're run and how easy it is to get a hold of someone, get calls back, and be seen immediately. Plus, they treat you with gentle, knowing compassion at Summit Pediatrics - unlike Walnut Creek Pediatrics. I just can't say enough great things about thus wonderful doctor and practice. We are forever in their debt for their wonderful service to our family.

Kristine has been so wonderful and has made such a difference with my son that I don't even know…read morewhere to begin. If I could give her 10 stars, I would. My son had several issues requiring OT and we had seen another therapist for about ~2 months. The other therapist was nice but my son quickly started dominating the sessions and he wasn't making any progress. I had called Kristine a couple of months before that but she didn't have space to see my son at the time. Fast forward to September and I get a call from Kristine that she had an opening. I had read what other Yelp reviewers had said about her so I was excited to get started. I was in for quite a surprise. Her space is AMAZING. It is both indoors and outdoors and the space is HUGE. It has a trampoline, zip line, tree house, etc. which my son loves. Everything at Kristine's place serves a purpose, while also being a ton of fun. She hit it off with my son right off the bat and he felt at ease with her. He has a lot of energy (and I mean a lot...) but she knew how to focus his attention. She challenges him in a firm but kind and supportive way. In just ~2 months, he has made SO much progress. He never used to like to draw or write and now he can't stop writing his name or our names on everything. Both his fine motor and gross motor skills have improved significantly. Before seeing Kristine, it was hard holding my son's attention for more than 10 minutes. But just last week, he put together a ~300 piece Lego set all by himself! Additionally, my son was having some difficulty at school in his TK class. Kristine made the time to sit with my son's teacher and the staff and help come up with a plan to create a supportive space for my son. I can't thank Kristine enough. The progress my son has made since seeing her is hard to capture in detail in a Yelp review. I absolutely would recommend Kristine to any parent with a child needing OT.

Kids Moving Ahead with Kristine Hubner, a pediatric occupational therapist, has had a powerful…read moreimpact on my eight year old grandson's life! Needing help with fine motor coordination, especially handwriting, was the reason we contacted Kristine. After her assessment gross motor and balance issues were added to the needs list. My grandson and all of his family are thrilled with the progress he has made! Kristine is a highly skilled, compassionate and fun occupational therapist who knows just how to motivate and encourage her young clients. My grandson and his family all highly recommend her. She is a gem!

When I was looking for a pediatrician many years ago, I asked a friend who worked as a nurse in the…read moreneo-natal critical care unit at one of the local hospitals, and I watched as her eyes lit up, describing for me how wonderful Dr. Marcia Charles-Mo was. I was sold! I'm happy to report that my experience with her, taking both my son (now 22 years old) and my daugher (16 years old) through their early childhood years, through adolescent and teen years to young adulthood, have been consistently stellar! It is now my face that lights up when I am able to share with others just how great she is. She is very down-to-earth in the way she relates to the kids and to you (mom and dad) as another respected human being. When you are with her, she actually will listen when you and takes great interest in your life and in who you are. I highly recommend her.

I am not clear why the same business has two Yelp profiles so I'm posting again: A family member of…read moremine was diagnosed with cancer, and while researching treatment options, I came across Infuze MD. After a brief call with an employee named Paolo, who spoke positively about the clinic, I shared the information with my relative. In hindsight, I realize that in my desperation, I may have overlooked warning signs. At the time, I did not realize Paolo is not a medical professional, even though he was the first person discussing treatment options. The clinic is owned and operated by Dr. Nilda Agnes Abellera, who is board-certified in PEDIATRICS but whose clinic advertises integrative medicine. My relative traveled from out of state to begin what was described as an "intensive" 20-day cancer program. According to her account, the first three days did not feel intensive. She reported that infusion rates appeared slowed, staff could not explain the scientific basis for some treatments, and the doctor missed a planned medication review. She also observed what she believed was dried blood on a chair and described an IV bag fully draining while the needle was in place, which worried her. On October 9, 2025, she said her care was terminated immediately after raising concerns, without timely written notice, referrals, or arrangements to ensure access to medical care until she could establish care elsewhere. Referrals were only provided after I contacted the clinic. This abrupt termination caused a delay of over a month in her treatment and worsened her PTSD symptoms. She also tried to obtain her medical records multiple ways. On October 10, she requested them in person but was denied. She also submitted a written request and used the clinic's online inquiry form. As of this writing--52 days later--she has not received her complete records. When I called the clinic, Paolo was tense and dismissive, and I could not speak directly with Dr. Abellera. Given the situation, I became concerned about whether proper procedures were followed and intended to file a complaint with the Medical Board of California. Additional observations and concerns (personal experience): Family-run structure: The clinic is owned by Dr. Abellera. Paolo appears to manage many aspects, and another family member may also work there. This raised questions about oversight and role clarity. Online reviews: Of 32 Google reviews, 5 were five-star without details. Only one mentioned "cancer," making it hard to evaluate patient experiences compared with other clinics with hundreds of detailed reviews. Difficulty communicating with the physician: My relative and I tried to speak directly with Dr. Abellera; she did not speak with me, and my relative felt the doctor was unwilling to address her concerns. This lack of communication was alarming given her serious diagnosis. Cost vs. expectations: The program cost approximately $1,800 per day. Based on my relative's experience, the services did not match the program description. Others may feel differently, but this was our impression. Social media promotion: Paolo participates in Facebook groups promoting the clinic without identifying himself as an employee, which seemed misleading. I have included a screenshot for reference. In more than a decade in healthcare, I have never witnessed a more concerning divergence from a physician's duty to do no harm: terminating care without notice, effectively leaving my relative without immediate, comparable care options while facing life-threatening cancer.

Got in and out without much trouble. They did a basic review of my condition and made sure to talk…read moreabout things I should look out for. The assistant was helpful and made the process easier. It wasn't anything fancy but I felt like it was handled right.