This specific location was so great, that it made me deviate from my usual food reviews. They took…read morecare of everything I needed, and were so nice and kind throughout the process. Solid 5/5.

Super organized and clean! Service was great and they were extremely helpful and friendly and…read morewelcoming.

By far the best UPS store. Everyone who works there has great customer service, always very helpful…read moreand knowledgeable. They help everyone out service is fast and they even have self serve service too!!

*****UPDATE***** Just received a message from ANOTHER one of…read moremy customers saying they never received their order and guess where the package was dropped off?? Yup!! Baldwin park UPS store and it says I dropped it off on March 1, 2026 and they created the label back on February 1, 2026‍ this store is soo ridiculous and full of thieves!! Biggest mistake trusting this location with my package they scanned my package in and it never left their store according to UPS! Of course the store blames UPS even though they never got it! I can't even replace the item for my client cuz it was specially made for them the store didn't even offer an apology! He just kept saying to file a claim and how UPS has special technology to track packages lol ya maybe that's true if the package had left your store in the first place never coming to this location again

Yes, I recommend it, excellent customer service, Spanish and English, very professional.read more

Front start to end great customer service, very patient and thorough with the process. Mr. Emilio…read morehad a smile the whole time. This is what makes customers come back. Thank you!

Agnes is the best. We had our mailbox for our business there for about 20 years til we retired. She…read moreis kind and very helpful! She cares about her customers! With great service!

I kept missing my DHL delivery so I opted to pick up my package at this locker location in Temple…read moreCity. The pick up hours on the DHL emails says they close at 4:30 PM but they were actually still open when I arrived at around 4:45 PM. The lady that helped me was so nice and patient. I read her my tracking number as she typed it into a tablet. She then checked my ID to verify and I was on my way with my package. The whole experience was very seamless and easy. DHL always requires signature so I think I will opt to have my packages delivered to this locker location more often. Service was impeccable and I would definitely come back for any postal services. Shipping prices/stamps are also very reasonable. I think they also do notary here which is a plus. This location has a small parking lot attached but it was pretty empty when I came. Overall, great service and would recommend!

They used to be a USPS contract site and I would use them for my USPS package dropoff location…read more Staff were super friendly and efficient. I'm not sure what happened to the USPS contract, but hopefully they can get it renewed.

Unsure what happened but they were my favorite USPS contracted postal unit in the 626. The people…read moreare friendly and I love the back parking lot. Everyone is always super nice to me and a place I get to practice my Cantonese in person. I got everything done super quick here. Their contract was terminated since this week so gotta go elsewhere for mail drop off now. I forgot to ask if they will get their contract back but it didn't seem like anytime soon... However, they will still be selling stamps and their PO boxes will still be receiving mail for mail box customers! So I will still be coming here for whatever services they still can provide now!!!

I came into the Postal Annex in Azusa last week for a Live Scan and it was my first time ever…read moreneeding one. I needed it for my daughter's end of the year field trip and honestly wasn't quite sure what the process was or what paperwork was required. Jinesh was extremely informative and took the time to break everything down for me. He explained that I needed the proper Live Scan request form from the school district before the fingerprinting could be completed. Instead of rushing me through or giving unclear instructions, he made sure I understood exactly what was needed and told me to come back once I had the correct paperwork. I returned this morning with everything in order and was assisted by Arsh. She was very sweet and upfront about being new and still in training. I let her know I was patient and in no rush at all. She took her time, made sure everything was done properly, and even had someone assisting her over the phone until Jinesh arrived and stepped in to help finish up. The entire process was smooth and only took about 10 to 15 minutes since I arrived early and it wasn't busy. I really appreciated how welcoming and helpful everyone was. They didn't make me feel rushed or confused at any point. For something that could feel intimidating the first time, they made it easy and stress free. They also offer a wide range of services including mailing, printing, faxing, PO boxes and more, which makes it a convenient one stop shop for a lot of needs. Overall I felt genuinely helped and taken care of. I would absolutely recommend this Postal Annex location and will continue coming here for future services.

My experience at this PostalAnnex was terrible. Jinesh was rude from the start and did not want to…read morehelp me lift or move my package onto the scale. I had a prepaid return package, but he still tried to charge me $10 just to send it out. That makes no sense for a prepaid return. He came across as unwilling to do the work and looking for extra ways to charge customers. I ended up going to another PostalAnnex in Glendora, where the person working there was kind, helpful, and surprised that the location at 1171 E Alosta Ave, Azusa, CA 91702 tried to charge me extra for a prepaid return. This kind of service makes PostalAnnex and FedEx look bad. I would not recommend this location. If I could give negative stars, I would.

I come here about once a quarter for zip ties and gloves. It's a small team but the customer…read moreservice is always good and they always have my products available. When I checked pricing, Durapak tend to beat other local competitors.

They have a wide range selection of great products. Customer service is professional and patient…read more Overall it was a smooth and satisfied shipping experience. Highly recommend!

I just pick up one package here , and the website said just need PIN code no photo ID is necessary…read more But the owner didn't want to give to me

DO NOT COME HERE !!!!!!!!! Read all the 1star reviews. ALL TRUE !!! Made the mistake of not doing…read moreprior research. The owner is absolutely shit. Not willing to help and just an awful person. Disgrace to humanity and the local community. If you want your package you will not get them here unless you come with your birth/death certificate, passport, proof of citizenship and the deed of residence. It might still not be enough for him to release the package. You better not misspell, miss a latter or number. If your ID shows Richard, you better not put Dick. Or else he will use that against you. Bring a lawyer to fact check his claims. call the police for protection and better bring your doctor and meds to lower your blood pressure. Attached you will find a picture of the owner. Just missing the actual shit. Good luck people

Awesome experience with these guys, super easy to work with and a great source of knowledge for…read moreyour shipping needs. As someone who rarely ever ships anything, this is the perfect place to go. They just helped me ship out a golf club and it couldn't have been a more pleasant experience. Will absolutely be back!

I had a very disappointing experience with this mailbox center. Some of the staff was unhelpful and…read moredismissive when I asked basic questions about the phone call policy that she changed . RUDE and disappointing to say the least . Especially From the Owner Liandra and also the older Veterano guy that would give these rude faces . I asked just wanted to express myself without yelling or no cursing, and she Went from 0 to 300 mph ! Horrible Service , I expected more . Especially paying nearly $400.00 for a mailbox . She does NOT Value Her customers ... Just Go to Google Reviews and You will see there as well ! The only reason Why I did not give a 1 star Review some of the employees including her Son Gabriel were ALWAYS.......very nice and pleasant . I was at postal annex la habra for 8 years . It was for a Reason until they closed down . They had great service ! I had been to a couple of other mailbox center that that were good too . By far this was one PAK Mail LA habra was the worse . DO NOT USE! BEWARE of Liandra ! she is fake and phony as they get ! DO NOT LEAVE A TIP EITHER , its just disingenous show ! A smoke screen ! The only reason why I tried this place was because they are mom-and-pop . I genuinely like to support mom and pop businesses . I even wanted to try to net work with them, Which was taken out of context . Anyways I learned what Not To do , and I am Happy with my new mailbox center service So far.

When I think of exceeding expectations, satisfaction and execution of a task, the UPS Store in…read moreMonrovia takes the top prize. Through constant communication via phone and email to exquisitely packing of a rare item, this store is the best. I utilize John Moran Auctions often and one aspect that is difficult is the coordination of logistics. I highly recommend you use this store if you ever been utilize John Moran Auctions. Finally, what amazing value this store offers as well as extremely cost efficient.

Oh My! I finally found a UPS store with the self-service Kiosk locally! It is so convenient to just…read morebe able to scan my return QR code, print my own labels directly from the machine, drop off and go! This location is huge, clean, and organized, with plenty of street parking right outside. Definitely a 5 star UPS location!