To begin with I don't write many reviews. But I had to because of how amazing this experience was…read morewith William. It is long but you will see shy he saved us from the very reak threat of a chimney fire.... My wife and I had him come out to clean our fireplace because a bit of smoke was coming back in when we were burning. After a quick 10 minutes, I could tell how knowledgeable he was. I asked him to take a look at the chimney from top down and tell us what he thought since we know we're gonna be in this house for at least 20 years. I also had lingering feelings the work done by prior sweeps was not adequate. He showed me what he found and answered every question I had: -outside top chimney needed some re-pointing on the bricks. -concrete wash on top had some cracks needing to be patched -concrete around brick at the base of chimney needed to be replaced. The concrete was the incorrect kind and was breaking down the brick overtime instead of reinforcing it. Through throughout all of this, he was also taking pictures to show me what I couldn't see such as when he was up on the roof with the gaps in the brick mortar. He then gave us an incredibly fair price for each of these items and laid out what his priority would be. We ended up having him do all of the work. He showed up on time, worked hard, cleaned afterward. Unfortunately, we still had an issue where some smoke was coming in. He came back the next day and took another look..... If you are not familiar... chimney sweeps clean from the bottom usually. So there didn't seem to be any need to look from the top. However, when took things off, he saw a level 3 creosote buildup. THIS IS THE STUFF THAT BURNS HOUSE DOWN. He removed it. ********* He saved our house and here's why...... We've been in this house for eight years, had two other chimney sweeps who created half of the problems he had to fix: 1) previous sweep repointed the chimney poorly and didn't seal it. Within 3 years, mortar was bbreaking up. 2) the cement around the base of the chimney that was the wrong kind --- put on by another sweep. This wrong kind of cemnent- $15 /bag/. The right kind William used, $50/ bag. I doublecheced all of this and he was correct. 3) before our buying the houyse, a line was put into the entire chimney, EXCEPT THE TOP 4 FEET. This is where the creosote kept building up and building up. It was such a siolid mass, William thought from the bottom he had reached the damper. It is such a relief to know we now have a safe chimney. And it is so frustrating those other sweeps did such shoddy work. William Britt should be the only chimney sweep you ever go to.

I had a hard time getting a chimney sweep or chimney repair contractor come to remove a bird's nest…read morefrom my chimney cap. After about 3 weeks of calling people, I was able to get 2 companies to come out only to be charged for estimates and told to call to schedule the work at a future date. The estimates were ridiculously high. Will Britt, on the other hand, come out quickly and promptly removed the nest, cleaned the flue, and showed me pictures of the flue, all in about an hour and a half. His fee was more than reasonable. I only wish I had found him sooner and called him first.

I never received an email and I've been waiting!!!! Regardless, you can't return any of my numerous…read morephone calls?????????? How about referring me to someone who could help?????

Show up On time. Pilot replaced and cleaned up the burner. Very professional. They left the…read moreplace clean.

Outstanding Service. Needed work done promptly as current…read more selling home and buyers inspector noted missing chimney cap. They were able to schedule me in within a day. Showed up right on time. Their system sent notifications letting me know when they were on their way and estimate arrival time. They surveyed, and immediately quoted the work. They did not try to overall sell me they understood the situation. Fixed some cracking in the mortar on top of the Chimney, as noted by inspector and installed new Chimney cap. Everything done in a few hours. Also they are providing an invoice with pictures so I have documentation of what was done.

I had Jim Sawtelle come to my house to clean wood stove and chimney . He put down a covering on the…read morefloor in front of the wood stove. He and his helper were very through in the cleaning. Jim also took photos and explained everything he was doing very professional and personal . 5Stars Ted Mueller

We highly recommend Dave's Chimney Service. Our chimney was in need of repair, to say the least…read more Dave came to inspect and estimate the repairs needed in detail. When the repairs were started we had daily updates. The crew was efficient, friendly and took great care for our roof, gutters and property. What a truly great team. Ann & Rich Medina Peabody

Brandon, our technician, was very thorough, kind, and walked us through all the inspection points…read more He also took photos of the inspection to help show us the condition of the inside of the flue. Timely arrival time; he called ahead to let us know he was on his way. Would recommend!

Was having an issue with a wood stove chimney in a rental house. Had someone else come out and the…read moretenant didn't have any faith in them so, her boss recommended Downeast. Certainly glad he did. Had to order some stovepipe and then came out and did the job cheaper than the fly by night company and 1/3 of the cost of another reputable local company. Highly recommended

The whole experience was great. Ross examined the chimney and fireplace, mortared some cracks,…read morehelped me set up my GrateWallofFire. (You want to use GrateWallofFire!). I learned so much about the fireplace: how to use it, what to watch for, when to service it. And absolutely zero upsell! Very reasonable price. Super helpful. Can't say enough good things.

Manny Gutter Services repaired a 30 ' gutter on a 3 story building including removing old gutter,…read morereplacing and building out faulty fascia, installing new gutter. His guys were on time, knew what they were doing, did a great job. Price was reasonable, Manny was easy to work with, and kept in touch before and during work being done. I would absolutely recommend Manny and his crew for any gutter work you might need.

The service provided by Manny and his crew was absolutely first rate in every respect. They…read morereplaced the roof on our garage, installed gutters, and cleaned the gutters on our house. Manny updated estimates as needed. There were no surprises. The crew's work was excellent, and their clean up every evening and at the conclusion of the job was great. They exceeded all our expectations. We highly recommend them.

Quick & friendly service. Very responsive & excellent at communicating. Highly recommend an…read moreinspection if you can not remember the last time you had one done.

Ken did an excellent job. After arriving on time, he told us that we only needed cleaning for one…read moreout of our three fireplaces. He was a pleasure to work with -- professional, friendly, and thorough. I'll look forward to having Horizon work with us again.

If I could give Dan 10 stars I would! He fixed my chimney in literally less than 1 hours after I…read morecontacted him online!! He is the most honest affordable kind contractor I have ever worked with. I have more projects to do and look forward to working with him on them.

Absolutely the Best! Professional, extremely knowledgable, fair priced and very nice guy. My…read morechimney cap was blown out from the high winds we had this spring. Dan was able to schedule late that afternoon and climbed up to the roof of my 3-story house in Whitman first to evaluate and again to bring up supplies to fix. It was amazing to watch him get the job done and he deserves 6 stars. He explained how he made sure the cap would be extra secure - above and beyond.

Evan is awesome . Went above and beyond! Highly recommend. His work and attitude is 5 star…read more Donna S

Great service overall. Very friendly, professional, and easy to communicate with. Showed up on…read moretime, did a great job cleaning the dryer vent, and the price was reasonable too. Would definitely recommend!

Pretty much everything went real well. Our gas insert works great. You were very impressed at how…read morewell you coordinate all the different parties that are needed to get a gas in it installed when we had questions. Our questions were answered promptly whenever we reached out the response was always almost immediate. I would highly recommend fire element along with architectural fireplaces. And also your plumbing company, CRN was great. Thanks again, Brad and Noreen Gilliss.

The manager, Greg, was great! I found him polite, clear and responsive- and prompt in his…read morecommunication when answering my many inquiries while we narrowed down our choice. Ultimately, we chose the Escape 35. It's beautiful and toasty. We used our own contractors for gas lines and electric which was the only glitch in the process, but I worked through it and we love our new insert.