Euro Collision is my go to body shop. I have used them twice in the past and was SUPER happy with the process. Joel communicated with me daily to keep me up the date about the state of my vehicle. He was always very pleasant and would answer any questions I had in a very timely fashion. I had a lot of questions (which probably was annoying) and he was always kind in his responses. When I went to drop off and pick up my vehicle, there was always coffee/tea/water available to enjoy during the short wait time. The cleanliness of the waiting area was a relief! The communication between my insurance company and Euro Collision was seamless. Lastly, I had a flat tire recently and had issues removing the tire. Would you believe that one of the mechanics/technicians came to my car AFTER WORK HOURS to see if he could help?!? I was blown away that he would take the time to come help me as opposed to going home to his family. Nevertheless, Euro Collision to the rescue AGAIN...and as you can imagine, the tire was fixed by Euro Collision, when my roadside couldn't repair it. Overall, my experience was A+ and I would absolutely use Euro Collision again! read more

My car is 14 years old and the repairs made it look brand new. I was absolutely amazed at the quality of work done by Euro Collision. It took a while to get an appointment for the estimate and then a while longer to have the actual work done, but it was definitely worth the wait. read more

Euro Collision - Damage to 2008 Toyota Corolla - Body Shops Near Me - Chicago, Illinois

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I would rate it a zero if I could. I had to take care back twice because their paint job was horrible. Tools left in my back seat. Foot prints on both front and back seat. Scratches and white paint on my rear back door (why were they even in my back seat as that not where damage was) and my car is black. My hood release latch was missing and repeated calls for them to fix went un-returned. Why did they have to go into my engine on a driver side front door dent. This place was a horrible experience. read more

Euro Collision - Body Shops Near Me - Chicago, Illinois

My car was struck by another vehicle on Sunday May 24, 2020. I took my car into my favorite body shop in the entire world Euro Collision on Tues May 26. My estimator Hasan Abdullahu told me everything would be ok and that he would contact my insurance company and handle everything . He also told me that he would try to have repairs done by today Friday. Once again he came through with his word. I just picked up my 2019 Benz and it looks spanking new. I would never trust another body shop with my car . I have been dealing with Euro Collision for years and they never let me down. Hasan & all the staff are always very professional and courteous and go above and beyond to repair the vehicle back to its original condition if not better . I highly recommend this shop I give Euro Collision 10 STARS !!!! L. Johnson read more

Euro Collision - Body Shops Near Me - Chicago, Illinois

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Euro Collision replaced my front bumper and did a great Job matching the paint. When my car was ready for pick up, I wasn't able to pick it up. Luis and Omar delivered my car to me. When I offered a tip, they declined it. Thank you so much Luis and Omar, and Euro Collision for going that extra mile. read more

Euro Collision is the best towing company ever Hassan came to my house I was so worried because the radiator had blown. Car was not derivable but Hassan made it all OK he is so efficient his rig is clean and a beautiful red color. He  is friendly capable an expert at everything he does he did everything I just stood by and marveled at what a wonderful job he did do you need a car towed he would be the one to call I also expressed concern to them given it's a low milage impeccably maintained older Mercedes and they assured me they would match the silver paint. They did. They also were kind and friendly and updated me regularly on the status of repairs and it was completed in within their ETA. Based off this experience I'd say Euro Collision is very reputable and customer-oriented. If I needed a tow with a more common car I'd probably refer to them.I HIGHLY recommend them. read more

I can here because of Geico and Euro did a great job fixing my car. They were even done a day before what they originally quoted. My car looks like nothing ever happened! Everyone who works there is also super friendly. I had to have the front left of my car fixed from an accident, so they put in a new headlight. I noticed that the right side looked very old and dingy compared to the new left headlight. I asked Albie (I think was his name) if there was a way for me to clean it myself, thinking maybe he'd give me a recommendation for a cleaner or something. Instead, he offered to take my car back in and see if the other headlight could be buffed clean. He brought it back out and it looks basically new and no extra charge. They definitely go above and beyond here. read more

Euro Collision - Before - Body Shops Near Me - Chicago, Illinois

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Euro Skokie did an outstanding job on my repair. The entire process was exceptional. Folks there are friendly and very professional. I was kept in the loop re: my repair. Repairs were completed by the promised due date. My car looks beautiful and I am beyond happy with the outcome. Highly recommended!! read more

Took my car here after an accident because my insurance recommended it. They were very bad at communicating and giving me updates on my car in spite of keeping it months after they predicted. They left many parts in my car and did not fix interior issues from the accident, I had to do that myself and there are still parts of my interior not properly put back and loose. On top of that, my interior now has many stains that weren't there before all over the car seats that I can't get out. read more

Bar NONE! This customer friendly professional service location, by far exceeds our expectations! Very pleased with their sincere customer one on one approach, follow through and the extra mile they go. We highly recommend! David Aaron Harbin & John Bash Chicago read more

Euro Collision - Body Shops Near Me - Chicago, Illinois

Had my car brought in there because someone hit the side of my car, nothing too serious, mostly deep scratches. Came here because it was introduced by Alex from BimmerCarCare and my insurance works with them. I was disappointed in the work even though I can see that the person who worked with me tried his best. Pro: The estimator who worked with me is very polite and when the mistakes happened, he was very apologetic and accommodating. Cons: The repairman who worked on the repairs were careless. After 7 days of leaving the car with them, we went to pick up the car. The side logo of the car that needed to replace was not on the side and the scratched side mirror was not replaced. The estimator tried to look for the logo which he had ordered but could not find it too. So we had to bring the car back 3 days later for them to fix both the car mirror and the side logo. This feels like an issue that a simple walkaround would have discovered, before calling us about the completion of the service. read more

I had a fender bender and damaged my left bumper and tail light, looked pretty bad to me. I read a few reviews for different companies for car body repair and Euro Collision had the best reviews. Gave them a try and was not disappointed. After Euro completed the work, my car looked as if it was just taken off the Audi car lot! I'm very satisfied. read more

Hi there. I got my first car accident 1 month ago, I was confused and my friend recomended this bodyshop. People are very professional, friendly and polite in this bodyshop. I felt like I am at home when I was there. All team of bodyshop showed so much hospitality to me. They took my car, gave me rented car in 1 hour. And I got my car perfectly fixed today. I highly recommend this Bodyshop. If you do not want to have a headache, go to this bodyshop. read more

I can't comment on the quality of their repair work, but they need to do a better job communicating with customers. I made an appointment with this collision shop to get an estimate for repairs on my Tesla. When I contacted them, they said they were busy and they wouldn't be free for about a month to have my car in for an estimate. Given that they generally have good reviews, accept my insurance, and the nearest Tesla-owned collision shop is 30 miles away from me and had even less availability, I didn't mind waiting. Also, this shop is actually listed on the Tesla Web site as a certified Tesla repair shop, and they initially told me when I made the appointment that they do repair Teslas. Fast forward 3 weeks later, they call me out of the blue and leave a message that they'll have to cancel my appointment saying, "WE DON'T FIX TESLAS." Why they couldn't tell me this 3 weeks ago and not waste my time waiting for my appointment, I don't know. Luckily, I found another collision repair shop in Chicago that fixes Teslas and they were able to get me in the next day for an estimate. read more

This is the 2nd time using Euro Collision and both times service has been great. Repair completed fast within estimated timeframe and repair looks brand new. Work is also guaranteed for life of car. Customer service was friendly and professional and we had no issue with getting a rental car during this last repair. Hopefully we won't have any future need for repairs, but if we do we'll be sure to come back to Euro Collision. read more

I received great service on my 2006 pontiac gto. I will recommend this shop to anyone ..The pain job matched great, the door looks brand new read more

If you're looking for a place that neglects customers, does shoddy work and parks $60k+ vehicles out front this might be the right spot for you. After 4 months, 7 visits (2 of which were in the same day) and 30+phone calls, none of which were inbound, I finally have my car back in working condition. TL;DR stay as far away from this place as humanly possible. I was rear ended back in October 2018 and brought my car in shortly thereafter. I was told repairs would take a maximum of 3 weeks. When the date came to pick it up, they stated it was late due to parts coming in late. In mid-December I finally get my car back. Not too big of a deal since I was in a rental, but I did feel a bit bad that the insurance company had to keep paying for the rental due to the shop dragging their feet....not as bad as I'd feel for them a month later. Upon receiving my car I find out the keyless entry and radio no longer work. I was told that it's common for this type of key to give out after 5 years. Quick google search says otherwise and after some back and forth they acquiesce, cover the cost of a new key and state it stopped working due to water damage. For the radio they pretend to adjust some cables, send it back to me and it's still not working. Eventually they arrive at the conclusion that a new windshield is required. The antenna is embedded in the windshield so even though there was no damage whatsoever to the windshield they somehow convince the insurance company to cover the cost of the windshield. I bring this up to the manager, he kind of shrugs and we go ahead with replacing the windshield. It's now the beginning of January 2019 and after replacing the windshield the radio still doesn't work. Turns out there was a box that required configuration which they didn't bother to do. I show up to pick up the car, key is still working, radio works but they forget to attach a plastic cover on the inside of the rear hatch leaving metal and wires exposed. I'm told the part will be ordered and I can come back in 3-4 days. 3 weeks later after daily calls I make it back and am told upon arriving the part doesn't fit. I'm livid at this point and get a call later in the day stating the part does actually fit. At this point I want to be done so I head back and the part finally fits. Full Disclosure: They did cover the cost of the new key and rental while the windshield that didn't need to be replaced was being replaced. They still suck. The End. read more

Love how they were keeping me posted on throughout the week with my car repair! They were very informative on the process through my insurance & one week later when I received my car back, the results were amazing. Like a brand new car & I appreciated them putting on my hubcaps that I've purchased prior to the accident. Thank you so much Euro Collision! :) read more

Hassan provided excellent service, more than what was expected. Outstanding work, my car looks better than ever! Thank you so much. ASK FOR HASSAN!!! read more

They are amazing. To be honest I don't really appreciate much. But these guys are exceptionally good. I had some scratches on my car and they fixed it for free. They didn't even charged a single buck for the service and my car is as good as new. I donno how to thank them. They are highly recommended. read more

Euro is very customer oriented . They communicate with the customer . The report is complete and detailed. The parts were slow arriving ... not their fault. Workmanship is impeccable. No complaints ! read more

First, you need to speak to 2-3 receptionist asking the same questions before you can speak to someone who knows any details about your car. Second, I received a text saying it was almost done and that it would be finished by tomorrow. I never received another text after that. I had to call for updates everyday. Last, they said I would be getting my car at the end of the work day 2 days after it was suppose to be done. They said "someone is picking up your car right now." I called later same day and they said no one came. My question is where is the guy who left already? read more

I have taken my car to the Euro Collision in Skokie in the past with good results, but after my most recent experience, I will not be going back. It all started on July 2, 2022 when I was involved in a car accident. I asked them to tow my car to Euro Collision, as it is close to where I live and, as mentioned above, I have had good results in the past. The car was towed over on to Euro on July 8th and their initial estimate was that it would be ready on August 3rd. Although my insurance only paid for my rental car through July 29th, I figured I could make do without my car for a little less than a week. Euro Collision provided me with a phone number for a text update service which would let me know how the car was progressing. I received the following updates from the text service: * 7/18/22 - "the repair on your Toyota is underway. Your vehicle is on track to be completed on 8/03." * 7/25/22 - "We are over the halfway mark! Your Toyota is still on target for 08/03." * 7/26/22 - "We are on track Mark, for 08/03/2022." * 7/29/22 - "Hi Mark, we are nearing completion. If we encounter any delays, we'll call you." I received no more text updates prior to August 3rd, so I assumed my car would be ready to go on that date. I gave them on call on August 3rd and was told that my car was delayed and now would be ready on August 12. I received a text update on August 4th stating the same thing. No big deal, I could wait another 9 days to get my car. So, I waited until August 12th and gave Euro Collision a call to arrange pick up on my car. Again, I was told that my car was delayed and now it would not be ready until August 19th. Now I'm starting to get frustrated, I needed my car for a trip downstate on August 23rd. So, I call Euro Collision on August 17, 18, 19th and 22nd, trying to get a straight answer from them as to when my car would be ready and I'm finally told, on the 22nd, that it will not be ready until the 25th. I end up having to rent another car for my trip downstate. By now you probably see where this is going. I call on August 25th and am told it will not be ready until August 31st. The text updates stop and I call them regularly and am told my car is being assembled and should be ready by the following Wednesday. I call on that Wednesday and am told it will be another week. This goes on throughout most of September. I am able to negotiate with my contact at Euro collision to reimburse me (out of the insurance deductible) for my car rentals during this time and, when the deductible runs out, they agree to pay for a rental until my car is fixed, but I am beyond frustrated at this point. Finally, my contact tells me that the car has been assembled and they just need to do an alignment and it will be ready on September 23rd. However, just when I think my car will finally be ready, they pull the rug out from under me again. My contact calls me at 3 pm on September 23rd to inform me that, during the test drive, the hood flew up and was damaged and they will have to replace it, thereby pushing it back another week. Although I find it hard to believe that a reputable repair shop could allow such a thing to happen, what can I do at this point? So, I had to wait another week and, finally, I am able to pick up my car on September 28th. Overall, while the long wait to get my car repaired was frustrating, what really frustrated me was constantly being told that my car would be ready on a certain day only to call on that day and be told that it would take another week. If this had happened once or twice, I would probably understand, but the fact that it happened several times, makes me think that either they had no idea when it would be ready or they knew it would take a long time and just didn't want to tell me, as they were afraid of losing out on a big insurance payout. In either case, I think it is a dishonest way of doing business. If you know that it is going to take over 60 days to complete repairs, the customer should be informed of that. At least then they can check around and see if some other place can complete the repairs more quickly. Stringing along a customer for almost two months is a crappy way of doing business and, for that reason, I will no longer be using Euro Collision for any car repairs. read more

My car took weeks to get repaired and wasn't ready by the date they gave me, they claim to have enterprise there but I was late to work because the lady for enterprise was late that day and they weren't ready at my appointment time, ran out of gas after picking up the car a few blocks from Euro collision, when I called them to tell them I was stranded they said that I brought in the car with low fuel and then I signed the paperwork saying that that's how the car came in when in fact I just signed entry paperwork and was freaking out because my rental car wasn't ready on time. I left my car with 20 something miles still in the tank... stalled out .6 miles from Euro collision and when I called them to see if someone could bring me a thing of gas they acted like I was insane... the work looks great but not worth the hassle I went through. read more

Excellent service even the second time! I was shocked to see my car! Brand Spanking New. It looked better than when I bought it brand new. And I think a good feedback is very important to give when it's worth it! Thanks Euro Team! read more

Excellent service and customer experience. My Alfa Romeo Stelvio was rear-ended and had damage to the rear bumper & front and fender. I was uncertain what repair shop i could trust with this work. Euro Collision exceeded my expectations and returned my vehicle to me within 3 days looking brand new. I am very happy to have used Euro Collision and i would highly recommenced anyone looking for service and reliable work! read more

Euro Collision - Body Shops Near Me - Chicago, Illinois

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I got into an accident from a bumper collision. My car was not too badly damaged but I need it to get fixed. I talked with my insurance and they said to come to this place and we'll work from there. I took my car here and after two weeks, they got my car looking good as new and honestly they did a pretty good job! The only thing I will say though is that my steering wheel is not aligned and center properly and it is off centered to the right by a couple of degrees. I wish they were able to fix that. They do give you a 90 day warranty which is nice so if something does happen you can bring it. read more

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So here is my update after the repair! BEAUTIFUL WORK!! I had a lot of damage done to my car after the accident but now it looks brand new again! I am beyond please with their work and their keen attention to detail. They were so nice to fix a ding that was on my car before the accident and I didn't even have to ask!! Of course I will post before and after pictures as soon as I get a chance!! The pictures will solidify my review of what a great work looks like. Thank you again Mario for keeping me posted throughout the whole process! He is the guy to go to if you have any concern/questions. He really went above and beyond his work to make sure that everything was set in place for a smooth transaction. Even the car rental drop off was nice and easy. I am 100% satisfy with Euro Collision's work! I hope this review will help those looking for a great body shop. I am passionate/appreciative for great customer service and that great work should always be acknowledged and complimented for everyone to know about. I've been going back and forth about where I should bring my car in to get fix after my car accident and ended up going with my gut in which brought me here. For me the first impression is the most important. So from the first time I called to set up the appointment to when I went in, the ladies at the front were all so nice and friendly. They are extremely knowledgeable and helpful when dealing with insurance companies. They recommended that I put a claim on my car seat that was in the car during the accident in which no one from the past had ever offer that information. Mario explained everything to me about the whole process and reassured that he will do everything to make this transaction as smoothly as possible. I am so happy that I chose this location. There's nothing worst then feeling uneasy about a choice you made. I can't wait to get my car back! I will update the result when everything is fixed and back to normal but as of right now, I'm happy with my choice. read more

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I have been meaning to leave a review for this place for a while now. They did such a good job on my vehicle and was able to repair it sooner then the initial time they had quoted me. read more

I had to use Euro Collision in the past when someone damaged my car and I knew they had done good work. So I went there by choice when I had scratches on my car. The receptionists were both very helpful, pleasant and efficient. Additionally, Joel was amazing. His explanation of the plan and his customer service and fact he called when additional work was needed was awesome. And he worked hard to get my car done in one day. (There was an extremely rude women who came from no where and was in the office with the rental car people saying my complete face covering hard plastic shield that was registered for plane flying and no one has had any issues with besides her she ran out to make a scene to tell me to put on a mask that then didn't cover my eyes and was less safe.) She almost made me not want to return. But since everyone else that mattered were amazing. I will continue to send people to Euro Collision. But they need this women with long dark hair in the 2nd office to be smarter when addressing customers. Thanks Joel yoi were awesome. read more

Euro Collision - Provides great customer service. - Body Shops Near Me - Chicago, Illinois

I went here for a estimate guy told me he couldn't give a estimate because my car had bondo on it. I smelt the shadiness reeking from him I would not give them my car you'll be overcharged and they hr labor prices are insane the have to many front desk staff to pay. Which is way he wants to charge me for a new quarter panel. I said no I wanted it sanded and painted. He couldnt give me a estimate. Bush League and shady. I can take bondo off with a heat gun myself he was speechless after that. Not me euro collision have fun overcharging women who dont know. read more

Dropped car off on Nov. 11th. By February, it was still not fixed - they said awaiting one part - and I called to say I wanted to get it anyway because we needed it. They said I couldn't, and told me it wasn't driveable (which was a lie). Fast forward another month - still virtually zero communication or updates about the missing part - and we said no we need our car back now. They still didn't want to give it to us, and then when we forced the issue they tried to charge us the amount for the full work that HAD NOT BEEN COMPLETED. I have never had this uniformly terrible experience with a mechanic or auto shop before. Reading other customer reviews, it seems like little to no communication and sketchy business practices have been common. Also, the repair is still not done. We kept our car in the shop for nearly four months, had a rental car for about 5-6 weeks and the insurance ran out for that so we returned it. I don't mind taking the train, but the communication and customer service from this place is awful. read more

Last night I went to get an estimate for damage to my passenger door as I thought I had been side swiped and there was a bunch of white paint on my black door. Fortunately, Jon was there. He tried to get the paint off using some sort of liquid, and it worked! I was so relieved. I'm writing this because kindness matters, and Jon Ralis was very kind and helpful. It was greatly appreciated! read more

First and foremost, I need to give a special shoutout to Jon. The level of professionalism and care was unparalleled. From the moment I stepped in the shop after being rear ended to diligently showing me all the fixes to my Audi to make sure it meets my expectations, I always felt a high degree of satisfaction. I had additional work done to my car besides the rear bumper and now it looks brand new. Euro Collison is also certified to work on super cars such as Ferrari, Porsche, and Maserati. Similar to many other posts you'll see, I wish I could give them more stars. read more

This is the swiftest service I have ever received from an auto collision shop. Extremely professional!!! Everyone is friendly, place is extremely clean. When they give you a time frame they stick to it . In this case ,I received my car earlier then I ever expected! Dropped my car off at the appointed time of 8:25am. I didn't have to wait at all to be seen (which is a huge plus). They honor their times without delay. I was told my car would be ready tomorrow, I got it today. Awesome!! Thanks Albion for the great service from you and the staff. The finest service on the South side of Chicago!! The work speaks for itself. Geico recommended this place and I'm glad they did. read more

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Do not take your car here unless you want them to lie to your insurance company & keep your car for 2 months. I went to check on my car after one month & they barely did anything to it. The estimator Gabby then lied & said that it'll be done in 2 weeks, called the day before my pickup day just for Gabby to say two more weeks. And no one had the common decency or professional to call and tell me or my insurance about the repair extension . I had to call them. Also, I only saw 1 mechanic & at least 20 cars. So two months and almost $15,000 of charges.I knew then that they were a insurance scamming auto body shop. I have to continue to rent another car to get back & forth to work. Do yourselves a favor and take your cars elsewhere bc THEY WILL LIE TO YOU AND YOUR INSURANCE & KEEP YOU CAR FOR MONTHS! Update: Someone from Euro Collision responded to my google review saying to reach out, but they haven't taken the time to respond to my emails. They are full of it. When I called earlier the receptionist said that Gabby (the esimator) wasn't available. ***I will update this review again when I receive answers to emails from Euro Collision, & they complete the repairs & release my vehicle. read more

This is a great establishment. Their estimator/claims manager, Gabriella, did an excellent job and made the process as smooth as possible. They consistently went above and beyond in helping me get my car repaired in a timely fashion. The original estimate was quickly done and passed along to my insurance company. We were able to schedule the repair for as soon as the parts came in, and I was kept informed of the progress. The car was ready a couple of days earlier than expected, and that worked out really well. Additionally, the staff stayed late when I was driving in from the northern suburbs. Excellent customer service. They even fixed a problem that didn't have anything to do with the repair, due to a loose wiring harness they were able to fix. Awesome work, great people. read more

Maaaaaaan, this place is awesome! I was sad about returning my rental after showing off for a whole week and having to come back to my real life car. But my car looked so good, I was reacting like I won a new car. Jon and the receptionists were professional and provided great service. The icing on top was the car detailing at the end. That's it, we're married. read more

HONEST PEOPLE!!! Albi is great. The service is great. The first time I took my car (2014 Chrysler 200s) to this place was because it got keyed on both sides. They repaired my car, painted it and waxed it. They did an amazing job with the paint job. This most recent time my car got rear ended and they fixed it. You can't even tell I got hit. The price is wayyyy better than the dealer. About 50% less. Albi is a great person. Very honest. I would never go anywhere else. They have a customer for life. read more

Euro Collision - Body Shops Near Me - Chicago, Illinois

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This has been the BEST auto repair experience I've had in my 19 years of being a responsible and insured driver. The process to drop off my car was seamless, The superb service was top notch and Jon Ralis was very helpful and attentive throughout the entire process. The daily status text updates of your car while being serviced was so convenient. Jon was beyond pleasant and available when needed. My car was done in the timeframe quoted with professional repairs and clean up. My car look like brand new and the repairs comes with a guarantee. Despite the excellent auto repair service; the customer intimacy balance everything which makes Euro Collision the best auto repair shop in Chicago. Very happy customer, Juanita read more