These people are the standard for Porsche service in the East Bay area. This shop is just how you…read morewant it, no frills, no BS, passionate about the brand and knowledgeable. I have 2 vehicles that I trust them implicitly with. They aren't the cheapest shop in town but I sleep better at night knowing that I've held up my end of the bargain in owning and caring for my vehicles.

UPDATE: MY ENGINE STOPPED WORKING WITHIN 24 hours of…read morepicking up the car... wasn't driving it hard and it dumped oil on the ground and seems seized. The car was working fine and healthy (by their own PPI) before I sent it in. I am sending it back on Monday..lets see if they take any responsibility. Wayne, the owner assured me that if it's their fault they'll fix it. I am actively trying to move on from the shop. Once I am through this experience I will update this review to reflect the whole experience. ------------------------------------------------------------------------------------------------------ AVOID THIS PLACE AT ALL COSTS. Please learn from my experience. Especially if you are a newer Porsche owner. I bought my first 996.2 in June and brought it here for the PPI upon the owner's suggestion. He usually goes to S Car Go, but had heard good things about Gabe the mechanic here. Looking back, that's when red flags with Brian started to show up. He promised multiple times to send me the PPI write-up within 24 hours, but he sent it 4 days later. Red Flag #1. I actually had to drive over and talk to the mechanic (Gabe, who I love and is awesome!). Gabe advised me to buy the car, so I did. I then contacted Brian about the following things: 1) RMS/IMS/Clutch/Sway bar install 2) Convertible smart top module install 3) Shift knob install/sticky window seals. I stressed that I wanted to build a relationship with the shop, as I plan to buy a few more P cars and want one place to have them serviced. I asked Brian when I could drop off the car, as I originally wanted it done by my birthday, July 18th. Brian agreed to fit me in the week after. Then ended up pushing it to the week of August 1st. (Red Flag #2). In that email, he promised to give it the "best attention we can offer". He noted they were busy. I'll post pics below. So I drop the car off, and afterward realize the vent foam problem is annoying. I go over to discuss it verbally with Brian and send over the eBay part and a video walkthrough. Brian tells me he will have Gabe look at the video to see if he can do it. (Find out later, her never had Gabe watch the video, months later). Red flag #3. However, he verbally agreed to do this for me. After that, I'm going over every Friday, and my car is never actually worked on. I ask the mechanics what's happening, and they tell me Brian keeps pulling people off my car for newer cars. By this time, they (the mechanics and I are friends) are also a bit frustrated that they can't work on my car. So I headed into the front to sit with Brian and see things from his POV (2 sides to every story). Brian constantly talks about having more work than they can handle and how he's got a small crew. For 4+ weeks, I go over every Friday and realize my car isn't being completed because Brian pulls people off to do other jobs. I thought this was normal until I started talking to other shops. It's not. So I finally snapped and emailed Brian, saying it's been months and my car shouldn't take almost 2 months to complete. He responded back, and I quote " A large job like this takes time, especially as we are a small crew and still have other clients and deadlines. To say a job like this doesn't take 2 months can be true; however, again we are a small team that still have promises and other projects to keep progressing on. I think moving forward you may need to find a shop that can give you the extra care and attention you need on your other upcoming projects." Remember what he said about giving my car the best attention? This really pissed me off to receive after waiting for over a month. Turns out, talking to other shops, this job should take no more than 3 weeks tops (including the blend doors). After receiving this email, Brian went back on his word about the blend doors and seals because "we aren't doing any work that's not on the estimate". We had verbally agreed to the blend doors; I had talked to the mechanics about doing it, and I was going to probably pay an extra 2-3k to the shop no problem. So I'm sitting here on 9/25 hearing that the car is partially incomplete and that it's "all done and ready to pick up." I dropped the car off 8/4. So, over a month later, it still isn't done. The most frustrating part is being told that they are flexible verbally and then not having this work done once I asked them to finish up my car. If I was having things fabricated, or specific custom work done, I'd understand. I am not. This is typical maintenance, and all stacked, so while the trans is out, the rest of the stuff could be done. I have emails where I asked for the seals to be fixed (again, Brian verbally said yes, and they didn't do it).

I've been taking my BMW F30 3 Series to Orkhan, and I couldn't be happier with the experience. He…read moreand his business partner, Simon (who specializes in Mercedes and Porsche), are incredibly knowledgeable, friendly, honest, and genuinely care about doing quality work. Most recently, Orkhan completed a suspension upgrade on my BMW, and the car feels fantastic. They've also handled my routine maintenance and other service over the past several visits, and every experience has been professional and straightforward. They take the time to explain what the car actually needs, never try to upsell unnecessary repairs, and their workmanship has been excellent. Finding a mechanic you can truly trust isn't easy, but these guys have earned my confidence. If you're looking for honest, skilled technicians who take pride in their work, I highly recommend Orkhan and Simon. I'll definitely continue bringing my BMW here for future maintenance and repairs.

Whoops! I'm officially a regular here outside of oil changes…read more I still trust Simon and Orhan with my BMW over the dealership, even if I don't have a loaner. I had a coolant leak on my BMW (2021 330i). Dealer quoted me $1800 before taxes. European Werkstratt was around $1700 after all taxes and fees. Orhan told me why my BMW had these issues and also gave me an estimate before I dropped it off in the shop. It did take longer than I expected because they had to order a part from BMW Napa. Even without the loaner, I prefer their expertise and they make sure I get the best deal. They've talked me out of services the dealer suggested and fixed my seat belt sensor after I accidentally spilled water on my passenger front seat. My car was under certified pre-owned warranty when I brought it in. This is how much faith I have in them. Again, as a woman I was afraid I would be up-charged due to not knowing about my car. But not the case here. I have more knowledge on my car and we joke that BMW means "broken more than working" at times.

I found Kee's from the sheer amount of Reddit posts from locals about their incredible service. So…read morethankful!!! I would choose them again in a heartbeat. I needed some major repair done and took my car in for estimates. Compared to other locations, Kee's staff were friendlier and more direct, as well as very realistic about available options to the fix I needed. Even with my many questions, they were exceptionally patient and thorough. My car was only in for a couple weeks and came back better than before. Throughout this, Kee's staff sent updates on how everything was going. I'm genuinely so impressed how they got the paint to match so precisely. They even detailed my car while in the shop, which I did't even explicitly ask for (but was in desperate need of... ;u;). Really appreciated that additional touch! Would def be back!

Found the shop on Yelp and we are happy with the results of the repair! We would definitely go…read moreback again if needed.

There is a meaningful difference between simply repairing an automobile and truly understanding…read moreone--especially when it comes to an Audi. My experience with Tomas at European AutoServie has given me a genuine appreciation for the level of knowledge, craftsmanship, and personal attention behind his work. His understanding of Audi engineering comes from more than technical ability; there is a clear respect for the history, design, and automotive legacy these cars represent. The real connection for me was the character behind the service. He is kind, pand generous with his knowledge, taking the time to explain things clearly and offer thoughtful assistance rather than simply completing a repair and moving on. That combination of technical expertise and genuine customer care is increasingly difficult to find. There is a confidence that comes from knowing your vehicle is being worked on by someone who understands not only how it was built, but why it was built that way. The quality of his craftsmanship and attention to detail reflect a professional who takes real pride in his legacy. I have respect for his expertise and sincerely appreciate the assistance and service he has provided over the past decade. For anyone who values their Audi or any European vehicle and wants knowledgeable, thoughtful, and highly skilled care, this is the kind of professional you hope to find. Thank you Tomas and family. Thank you Tomas. Love my A6 Doug

I needed replacement brakes and a 70K service for my 2018 SQ5. European Autoservice was the right…read morechoice to get the job done. Tomas was very knowledgeable and detailed regarding what the job would require as well as how long would it take. Brake jobs on Audis are expensive but Tomas offered a reasonable and competitive price. We will be going back for some additional work and we would definitely recommend EAS for all your Audi Service needs.

Carmax was no longer taking repairs. So they sent me a suggestion list of other automotive repair…read moreshops. I called a few shops but Carlos the owner was friendly and he called me back after taking my cars info. A lot of the other mechanics never called me back. Anyhow Carlos and his team are the . Friendly, Covid friendly, (They put plastic over my seat and stirring wheel which I truly appreciate) It's the details for me. Also they cleaned my window as a courtesy Thank you for replacing my breaks and everything else that may have gone unnoticed.

I recently moved to the area and prefer to use indys for most of the work on my cars that are out…read moreof warranty. Carlos and his mechanics have done great work on my 535dX, Z3M, and 911. Everything has been done right the first time. Carlos also did extra research trying to diagnose an electrical issue on the Z3M, only to conclude the dealer had to do it. I appreciated his extra effort.

Had a great experience. I would highly recommend. Communication and service were great. I will be…read moretaking my Mercedes here to be serviced in the future.

i towed it in after 2 weeks and different estimates i towered it out!! a different story on each…read morevisit to check my car and different numbers!! thanks but no thanks an estimate given must be respected not here! i am done ! we are seniors but not stupid !!

Jon is so helpful, knowledgeable, warm and kind. My SUV…read morewater pump suddenly went out, and it had some other issues going on unbeknownst to me. I didn't know who to take it to, and I don't know much if at all about cars. I had it towed while out of town directly to Jon, and he had it fixed and ready to go in no time. Jon is the best!!! Thx Jon and Diablo Auto Specialists for getting my vehicle back running smooth again and for being unicorns in the industry; having integrity, being ethical and not cheating people out of their money! God bless all of you!

I'd been going to Diablo Auto Specialists the past couple years and had really good experiences…read morewhen Jon was running things. We had 4 cars we took there and always had confidence in the work. Jon's gone and I'm stunned with the change in service now. They don't offer an online list out of items inspected including pictures showing what they've found, and recommendations for work needing to be done. They don't text you with an estimate. They don't call if you need something replaced; you find out only after you show up. The customer service is gone. But it's worse than that. But what really shocked me up was opening up the hood of my car to add some washer fluid only to notice the air filter housing was still unclipped, which seemed negligent. But opening the housing I discovered the air filter was missing entirely! They serviced my car 5000 miles ago and my car didn't have an air filter put in. I was just planning on taking it in for service but it won't be with them now. I'm livid! I'm done with Diablo Auto Specialists, or Autoworx or whatever name change is going on there. I would never go back and would highly discourage anyone else from going there.

As any Alfa owner knows, it is very hard to find any shops that WILL work on your vehicle, let…read morealone KNOW how to. Torsten is a true Alfa lover, the shop reflects his passion for Italian and German cars and he is truly a class act. I brought my car in and he squeezed me in to take a look at something that thankfully was a quick fix. You'll never find me taking my car to the Alfa dealer again. I feel relieved knowing there is not only a shop that has the nuanced knowledge of Alfa craftsmanship and mechanics, but knowing Torsten has the love of the vehicle as much as I do. Entrusting your vehicle to someone is always a gamble, but I feel confident leaving my car here for anything, he made a customer for life with one small gesture. Thank you Torsten!

Fantastic place! Torsten has been great to deal with. He helped diagnose an issue with an…read moreintermittent Service Engine Soon light. Have a smog check due soon, so it was important to get that fixed. Another more troubling concern was the odd handling I was experiencing after some suspension work. They replaced a few bushings and the tightness returned. Torsten is awesome and great to just chat with about cars and stuff. Definitely my go-to shop for my beloved ZHP-a 2004 BMW 330i with the Performance Package and 157k miles.