This was my first time visiting Inland Pain Medicine in Grand Terrace, California, and I had a…read moregreat experience from the moment I walked in. I was greeted with a warm, friendly smile and taken care of by Andy and his team. I've had foot pain for years and decided to get a cortisone shot to help relieve it before an upcoming vacation. Andy explained everything clearly and made the process easy and comfortable. Thank you so much for your time, care, and professionalism while treating my foot. I truly appreciate the staff here and will definitely be returning. Highly recommend!

I would like to take this time to say, thank you to everyone from the front desk, Irma, Toni and…read moreCynthia, to the medical assistants, Alex, Emily and everyone else that has helped me. A BIG thank you to my doctor, Javier. I can never thank you enough for helping me get through my continued journey....you have been beyond wonderful!!! Everyone has been extremely kind, helpful and awesome!!!

Rubbish! Believe any of the other poor review that name Debra. She is unprofessional and…read morecondescending. I've heard Dr. Rho is great, but the administration he has chosen to represent him is embarrassing. To expand on this, give you a little more on the situation, and I do mean moron, here is a brief timeline of my dissatisfaction: 2/23/26: I call for initial visit. I am informed I need to have notes and reports faxed from my referring MD so I make the arrangements and the information is faxed 2/25/26. 2/26/26: I call to confirm they have received the necessary info and attempt to schedule an appointment. To my surprise, I was told that the ONLY person that knows how to check the fax was out of the office till the next week. I was as surprised as you are to hear that there was only one person in a professional office, in 2026, that knows how to check the fax so I asked the receptionist to clarify. It was true, I had to wait till the following week for the fax specialist to return so I could schedule. 3/3/26: After much ado and having my MD re-fax all necessary information I called in attempt to schedule. After it was confirmed that they had received the original fax of 2/25 I was connected with Debra. Debra confirmed that she was Dr. Rho's administrator and, in fact, the only person in the office that knew how to receive faxes. Again, I was as surprised as you are, but I felt confident I was dealing with someone of authority now. After dismissing my concerns with the receptionist's lack of professionalism and continually speaking over me she let me know they have 7-10 days from today, not the day that they received the information, to review it before they will schedule me. She confirmed they would call me. 3/20/26: I had waited 17 days, 13 business days, but had yet to hear back so I called again. Kathy dismissed my disappointment with the reoccurring lack of professionalism and became a bit contentious defending themselves. She was able to schedule me for the end of May. 3/23/26: Inland Interventional sends a fax to my MD stating they are unable to help me. When I talked to Debra she said that the MD had to review the notes before I could be scheduled. I gave them more than the 7-10 days that was necessary for said evaluation. on 3/20 Kathy had confirmed that I was ready to be scheduled and scheduled an appointment. What gives??? Not even the professional dignity to call to let me know. The brass tacks are this, I was dismissed and disregarded for a month while waiting for treatment for severe pain while I could have been waiting for a professional pain management clinic. I have an extensive health care background and appreciate how a clinic should be run, Debra and her staff are the opposite.

I am writing to formally report an incident involving Dr. James Rho that occurred on January 6th,…read more2026 at Inland Interventional Medical Group. I was referred to Doctor James Rho mid November 2025 in lieu of my former pain specialist moving to another practice in Los Angeles. The same specialist recommended Doctor Rho, but Doctor Rho refused to provide medical treatment and characterized me as an "addict." This statement was made without a formal diagnosis and appeared to be based solely on the fact that my original specialist had transferred between multiple medical facilities. These transfers were administrative in nature, and I had to wait a long time before attempting to be seen at only one other practice, who was able to refer me back to my original specialist since they were not able to perform the same surgical procedures. How is it my fault that my specialist got transferred to another facility, which at the time was processing his transfer?Because of this, Doctor Rho decided that I "bounce around from office to office". I myself had to reach out to Doctor Rho's practice after over a month and was made aware of this denial on January 6th. Again, that was over a month after the time my referral was approved. I could've used that time to search for another specialist so that I could continue my care. I believe this characterization was inaccurate and resulted in a denial of appropriate medical care. Meanwhile I have been in severe pain and limited to a prolonged process of attempting to find a new specialist. As a patient, I found this conduct unprofessional and discriminatory. Decisions regarding treatment should be based on documented medical history and clinical evaluation, not assumptions, optics, nor labels. I am requesting that this incident be reviewed to determine whether proper standards of care and non-discriminatory practices were followed. I would also appreciate clarification on how patients in similar situations are protected from being denied care based on unsupported conclusions. Sincerely, Idania Carrillo

Doctor Charles Kamen: Basically he saved my life, God put him on my path when all doctors fail he…read moredidn't even do a test on me he took the time to ask my problem did a quick took a look at me he knew what was going on, immediately send me to emergency... Thank you

I'd give him a 0 if I could. This "doctor" diagnosed my father with Parkinson's when it was very…read moreclearly Essential Tremor. Kept increasing his meds and my dad almost died. He coded and by God's grace was brought back. AVOID THIS DOCTOR AT ALL COST!!!!

My grandmother looked a bit unsteady on her feet when she came to visit from out of the country, so…read moreI wanted to see if she needed a walker or cane. Google told me to see a physical therapist, and knowing that I would have to pay of pocket and she was only here a short time, I was trying to figure out what to do besides a lengthy process of finding a physician and a referral like all the other physical therapy places around Redlands told me. I was able to get on the phone with Matt and he went out of his way to give me some great advice. I highly recommend this place if you're looking for a physical therapist who truly cares about patient needs. I was very impressed.

What a great facility. What a great staff. What a great atmosphere…read more This place is great. You feel the staff cares about you. Their attention to what you need is flawless and sincere. If you need to be tweaked, stretched, or realigned, then the only place you want to be referred to is Select Physical Therapy in Loma Linda. The staff is awesome !!!

Just checked Dad in to the Pain Clinic for his regular shot. This place has changed & I may want to…read morerevisit this office. PillBillies & folks who reek worse than a pre- legality Lancaster Dispensary. The doctor Dad sees, has been fantastic. Something has happened to this overall practice, though.

Pain Clinic. They have you in their mind. They have many types of pain management the doctors and…read morePA are there for you.

Both Mary Kate and Devin are amazing therapists. Highly recommended! Especially for those who need…read moremassage therapy geared towards health needs. Very knowledgeable about the human anatomy and physiology. They develop strategies based on clients needs that are both safe and effective.

I have had consistently good experiences with both Devin and Mary-Kate since using their services…read more They are professional, very good at what they do and genuinely caring. I can highly recommend them and they will be my go-to place going forward!

I work two Jobs, Never ever failed a drug test, I got yelled at by some girl who I am sure is half…read moremy age saying that I have to do the drug test or ELSE! I do not fail to so the test, Its just that I have a very tight schedule. I have a chronic illness and have two bulging discs on my spine. I get mild pain medication yet I get treated like I live on the streets using Fentanyl. You have a higher chance of getting attacked by bear than getting someone to answer the phone at this location. No one cares, they also lie. Ive been told "we have a high level of callers" yet all the times I have been there all you hear is the staff speaking about personal things, never saw anyone answer the phone. I have never seen more than two people waiting which Is why I like coming here, Its not a bus office. I guess that is why they are not busy because people leave. Its day 2 plus and still no call back or my received my refill, they make me hate my condition even more. I filed a compliant to MEDICAL BOARD OF CALIFORNIA. I miss two days of work. This is not the first office to ignore patients, at least other places call you back.

Dr. Hessel team is extremely friendly takes plenty of time with his patients and is very…read moreknowledgeable

If you're into health and healing, this place has all the right therapies…read more Check out what is offered here and do yourself a favor and try cryo or the infrared sauna. I've done the sauna multiple times at other locations but not here. Totally impressed with the nice unit which is spacious enough for 2 with 3 infrared lights. Surprising to me and fortunate that this area has these modalities.

I purchased a couple of services for my wife's birthday as she has been wanting to try cryo therapy…read morefor her rheumatoid arthritis and to manage her pain from 35+ years of being a softball catcher. Jana was super helpful in directing us as first-timers in the cryo chamber and suggested the PEMF treatment for my wife's ailments. Long short short, after 1 treatment, my wife expressed significant pain relief, and I could tell in her mobility that she was feeling more agile. We practice a holistic medical approach to our health care (which can be difficult) and are extremely happy to find CryoDen. The customer service was very personable, the pricing is reasonable, and the facility is clean. I am excited to see my wife's healing process progress for the better. While the cryo chamber wasn't my favorite, I decided to try it a few more times to see if I notice any benefit, keeping in mind that everyone will have a different experience. I am thrilled that my wife felt the benefits of cryotherapy immediately!

Top quality care from Dr Zardouz, he was very friendly and he treats you like you are important…read more Most importantly he educates you and speak with such humility. His staff were very pleasant and office facility outside and inside upkeep is clean. My care with Dr Zardouz was the nerve testing, it was not the greatest feeling but he made it tolerable and he was quick and efficient in getting it completed. I would definitely recommend him. He's very thorough and experienced.

I can't say enough good things about Dr. Zardous. From the moment I walked into the office, I felt…read morecomfortable and cared for. The staff is welcoming, efficient, and always helpful, which makes every visit stress-free. Dr. Zardous takes the time to really listen, explains things in a way that's easy to understand, and never makes you feel rushed. You can tell they genuinely care about their patients and go above and beyond to make sure you feel heard and supported. I've had such a positive experience here that I actually look forward to appointments (and that says a lot for going to the doctor!). If you're looking for a knowledgeable, compassionate, and thorough physician, I highly recommend Dr. Zardous and their team.