I honestly can't thank Dr. James Rho enough for everything he's done for me. After my accident, I…read morewas in a lot of pain and didn't really know what to expect, but he made the whole process feel a lot less overwhelming. He's super down to earth and really easy to talk to, which made a big difference for me. I never felt rushed or like just another patient. He actually listens and explains things in a way that makes sense, which I really appreciated. Because of his help with my pain management, I've been able to make real progress and start feeling like myself again. I'm really grateful I found him and would definitely recommend him to anyone going through something similar.

Rubbish! Believe any of the other poor review that name Debra. She is unprofessional and…read morecondescending. I've heard Dr. Rho is great, but the administration he has chosen to represent him is embarrassing. To expand on this, give you a little more on the situation, and I do mean moron, here is a brief timeline of my dissatisfaction: 2/23/26: I call for initial visit. I am informed I need to have notes and reports faxed from my referring MD so I make the arrangements and the information is faxed 2/25/26. 2/26/26: I call to confirm they have received the necessary info and attempt to schedule an appointment. To my surprise, I was told that the ONLY person that knows how to check the fax was out of the office till the next week. I was as surprised as you are to hear that there was only one person in a professional office, in 2026, that knows how to check the fax so I asked the receptionist to clarify. It was true, I had to wait till the following week for the fax specialist to return so I could schedule. 3/3/26: After much ado and having my MD re-fax all necessary information I called in attempt to schedule. After it was confirmed that they had received the original fax of 2/25 I was connected with Debra. Debra confirmed that she was Dr. Rho's administrator and, in fact, the only person in the office that knew how to receive faxes. Again, I was as surprised as you are, but I felt confident I was dealing with someone of authority now. After dismissing my concerns with the receptionist's lack of professionalism and continually speaking over me she let me know they have 7-10 days from today, not the day that they received the information, to review it before they will schedule me. She confirmed they would call me. 3/20/26: I had waited 17 days, 13 business days, but had yet to hear back so I called again. Kathy dismissed my disappointment with the reoccurring lack of professionalism and became a bit contentious defending themselves. She was able to schedule me for the end of May. 3/23/26: Inland Interventional sends a fax to my MD stating they are unable to help me. When I talked to Debra she said that the MD had to review the notes before I could be scheduled. I gave them more than the 7-10 days that was necessary for said evaluation. on 3/20 Kathy had confirmed that I was ready to be scheduled and scheduled an appointment. What gives??? Not even the professional dignity to call to let me know. The brass tacks are this, I was dismissed and disregarded for a month while waiting for treatment for severe pain while I could have been waiting for a professional pain management clinic. I have an extensive health care background and appreciate how a clinic should be run, Debra and her staff are the opposite.

Both Mary Kate and Devin are amazing therapists. Highly recommended! Especially for those who need…read moremassage therapy geared towards health needs. Very knowledgeable about the human anatomy and physiology. They develop strategies based on clients needs that are both safe and effective.

I have had consistently good experiences with both Devin and Mary-Kate since using their services…read more They are professional, very good at what they do and genuinely caring. I can highly recommend them and they will be my go-to place going forward!

0 stars!!! Phone situation is absolutely ridiculous. Please call your insurance and file a…read morecomplaint so something will be done about this ongoing issue. The patient care here is non existent. Worst service I've ever experienced.

It's been almost a month since my first visit and while the NP that did my intake said they'd call…read moreto schedule an epidural, it's been crickets. I've called several times and no one answers or returns calls. Pathetic service.

i have nothing but the utmost respect for Dr Gary Pang,M.D., Maria Padilla,NP and each member of…read morehis staff. University pain consultant one of the most difficult to address especially with the opioid epidemic Dr Pang seen me through many painful years who I owe many thank you's to Dr Pang, Maria Padilla.NP and staff to help find best solutions to address each patient there management .. Dr Pang and Maria Padill,NP have been wonderful as well the nursing staff each patient is treated with respect as these amazing doctors, practitioner, nurse's and, staff during such difficult crisis. you can trust Dr pang and all his practitioners they find solutions along with mindfulness, physical therapy, surgery if necessary and medications as well very strict monitoring of prescribed opioids to control severe pain each patients needs Louise Hostetler

I wouldn't let these rude, disgusting creatures touch my worst enemy!!!!!!!!!! I showed up a bit…read morelate, per stretcher, and was greeted by the most rude, hateful little snot who proceeded to yell sarcastic insults at me for being late. Even went on to lecture about how I should have called. All this in front of a packed waiting room. Come to find out the doctor wasn't even in yet!!!! I'm not paying for insults, so we left. DO NOT come here!!!!!!!!!!

I had a hip surgery in December and have been coming here for PT. They have been so great!…read moreScheduling is super easy, plenty of availability. The office itself is very clean and calm and the staff all seem to enjoy working together. The staff is excellent! I have been seeing Trent and Frank and Lance and they are all great! I really trust them and have been so happy with the progress made.

My surgeon was Dr Jahng, wow what an excellent surgeon! I had complete hip replacement in May 2025…read more He is an incredible dr, I went from horrific pain from a hip dislocation, then my hip collapsed and walked around in misery for 7 years. After my surgery, I went straight to Arrowhead physical therapy. Everyone there was very professional and helped me tremendously get back my strength. I don't remember all the therapist names, but I worked with Amy the majority of the time. I am very thankful to Amy, she was very helpful with me gaining my strength back and having zero pain in my hip. I look forward to the near future having a double knee replacement and continuing my therapy here at Arrowhead. The only thing I had a hard time with, was getting through by phone. My suggestion is to ask for the phone number when you book your appointments.

I received great Service from Sharon Anthony. I was waiting…read morefor months to see the Surgeon regarding a new hip. I received no notification the appt was canceled and needed to be re-scheduled. Instead of waiting another 3 months, Sharon was able to get me a new appt in 2 weeks. She is professional, friendly and a pleasure to work with! Thank you Sharon!!...You are the best!!!

Careless, Lazy Front Office Staff Lost You (Another) Patient…read more Referred by Kaiser. Had a consultation with a surgeon who was OK, but nothing special. Given a business card to call 'Stephanie' to schedule surgery. Called and left VM and the call was never returned. NEVER! Later, called to speak with someone to schedule surgery and they never picked up the phone. 'You are number 1 in the queue...' Nope, no one picked up. EVER! That did it. I'm done.

I want to write about the physical therapy side. The staff are very friendly and knowledgeable. I…read morewant to shine a special light on JAZMINE !! Not only is she so sweet, professional, but also very patient. She definitely gets the job done and she works at your pace. Never pushy or demanding! Always talk you through the steps. She deserves a raise and definitely capable of running the whole center herself. Good at multitasking all while keeping a smile on her face

1) My wife passed out from her first injection and woke up on the floor. She shouted for help, but…read moreno one responded. Terrible quality of care. 2) My wife visited two more times and paid nothing because it was a Kaiser referral. However, on the third visit, she was charged and had to apply to Kaiser for a refund. 3) The doctor was great. The support staff is not. 4) The facility is easy to find. It's located right behind the stadium on Highland Avenue. Parking is free and easy. You can take a dirty, rickety elevator to the second floor office.

Excellent Overall Patient Experience-…read more This Surgeon (Dr. Barry Grimes & Dr. La Rose), their staff (@Redlands; not Riverside) and all of the prep-work for surgery, insurance, follow-up care, thoroughness, patient respect & politeness is TOP NOTCH (from my experience). Wouldn't change a darn thing about the service I received when I had a bicycle accident and needed quick surgery. Every single experience in every facet of THIS particular "Arrowhead Orthopedic" has superseded my expectations. Thank you for helping me recover quickly, listening to my specific needs (as a 50 y/o athlete) and designing a strategy that encouraged input from not only the patient, family, but also other surgeons!

10 years ago Dr.Grames replaced my torn L- ACL. I'm still working 12 hr shifts at the Hospital, I'm…read morea Respiratory Therapist. Thank you Dr.Grames for helping me to continue doing what I love, taking care of my patients pain free.

Unprofessional receptionist , short-ended answers regarding my treatment plan.. limited eye contact…read more Dr.Lynch is arrogant with horrible bedside manners.. Didn't properly review my paperwork because he did not even know I had planar fasciitis prior to evaluating me..

The receptionist and medical assistant at the clinic were exceptionally nice and helpful during my…read morevisit. From the moment I walked in, they greeted me with warm smile and made me feel comfortable. The receptionist patiently answered all my questions and efficiently handled my paperwork, while the medical assistant provided clear explanations and support throughout my appointment. Their friendly demeanor and professionalism made a stressful situation much more pleasant. I truly appreciated their kindness and dedication, which made my experience amazing.

Top quality care from Dr Zardouz, he was very friendly and he treats you like you are important…read more Most importantly he educates you and speak with such humility. His staff were very pleasant and office facility outside and inside upkeep is clean. My care with Dr Zardouz was the nerve testing, it was not the greatest feeling but he made it tolerable and he was quick and efficient in getting it completed. I would definitely recommend him. He's very thorough and experienced.

I can't say enough good things about Dr. Zardous. From the moment I walked into the office, I felt…read morecomfortable and cared for. The staff is welcoming, efficient, and always helpful, which makes every visit stress-free. Dr. Zardous takes the time to really listen, explains things in a way that's easy to understand, and never makes you feel rushed. You can tell they genuinely care about their patients and go above and beyond to make sure you feel heard and supported. I've had such a positive experience here that I actually look forward to appointments (and that says a lot for going to the doctor!). If you're looking for a knowledgeable, compassionate, and thorough physician, I highly recommend Dr. Zardous and their team.