I ordered 2 Thomas dining armchairs from Ethan Allen and the designer I worked with was Carmen Caceres. Her assistance was invaluable. She helped me find the perfect fabric for the chairs. They look beautifu. I was very impressed with the level of service I received. Her knowledge and professionalism were outstanding. I would highly recommen. read more

Ethan Allen used to be a great furniture store/manufacturer. Now its furniture looks cheap and tacky even though very expensive. They also do not stand behind their products! Bought all my furniture there past 30 years but will never buy from them again! read more

Carmen and Caroline were incredibly helpful during my search for a sofa! They took the time to walk me through different fabrics and models, offering thoughtful design advice along the way. I highly recommend this location and their designers! read more

Our beautiful new couch arrived this week and we just love it. Happened upon the location on Lex and 56th St. Carmen helped me select the right sofa bed and fabric for my apartment. Great suggestions based on our needs-a real professional. I was able to sit and see the fabrics in person. Couch and fabric are made in North Carolina. Delivery was very organized. read more

My husband and I were very happy about the assistance provided by Carmen Caceres at the EA store in Lexington Avenue, Manhattan. She was extremely professional, polite, responsive and very respectful of our taste and preferences as we refurnished our new apartment. We recommend her with no hesitation. Bonizella and Giovanni, New York, NY read more

After renovating our home, we decided to seek out an interior designer to help furnish our living room, kitchen and bedroom. After researching, we selected Carmen Caceres to help us with the design. From the very first meeting, Carmen was very professional and knowledgeable. After conducting a home visit, Carmen was able to create a presentation based on the current style of our home and the preferences we discussed in our initial meeting. Our rooms now tie together nicely and our bedroom is extremely comfortable. Thank you Carmen for all of your hard work! read more

I had been searching for a new Master BR set for close to 6 months. Wanted something more compact and contemporary with quality of construction, materials, design and durability being of utmost importance. To be honest, Ethan Allen was not on my radar until I found an image online of a bed that caught my eye. I always thought of Ethan Allen as Colonial and Traditional furniture. Well, not anymore! Living in NYC for the summer I had walked past the Ethan Allen on upper 3rd Ave and 60th St a number of times and one Monday morning I stopped in, no appointment, to check it out. I was greeted by a friendly receptionist on the street level entrance who connected me with a designer. Carmen Caceres was the designer assigned to me. We spent almost 2 hours together looking at showroom options that would match my decor and dimensions. I had a width constraint that made it difficult with most furniture options and had to work with these width and depth constraints. Carmen walked me through my options on the showroom floor so that I could physically see them, open drawers, test the sturdiness of the bed/bed frame, make comparisons, and visually see in person. Big difference to see in person than to view online! No pressure whatsoever and I found working with Carmen to be a very relaxed and comfortable. I left that day with a complete proposal, furniture cuts, and specs for a complete order with delivered pricing. I needed time to think and check the dimensions. The following Saturday morning I did a hard check of the dimensions and the selections and called an audible, changed my mind. I changed from an all wood bed/bed frame to an upholstered bed with storage. I selected a different grouping of night stands as well. I emailed Carmen early Saturday AM (multiple emails) with my complete changes. Carmen called me at 10am and I was in the showroom 30 minutes later to work with her on the completely new selections. We went right to the Design Center again and Carmen pulled all samples and presented her great design ideas. The design center included all the wood, color, material samples available for all product lines. If the showroom floor had the product but was not in the color you wanted, Carmen checked the specs for available colors and would pull the color sample and put on the design table for me to see. We did this for the fabric of the Upholstered King Bed, the (2) Benches, the wood for the nightstands, as well as the handles for the night stands. All a perfect match! 1.5 hours later I was presented a folder that included all the confirmed paper work: Invoice, specs, photos, warranty, and financial. I opted for 48 months and no interest. It was also the last day of the special sale pricing. I told Carmen this is the last furniture set I hope to buy. She assured me it would be and worked with me very diligently and patiently to be sure I was 100% satisfied. I walked out of the store a 100% satisfied customer thanks to her excellent design and customer service. It was a great experience! I am not certain of other locations and the degree of services they provide but I can tell you I sensed a very good culture here at the store. A willingness to help and a vested interest in the customer. For the reasons noted above I would recommend Ethan Allen to anyone looking to meet their needs and tastes in quality constructed furniture and personal design services with the sale. If in New York City, ask for Carmen. You will not be disappointed. read more

Ethan Allen - Photo of the design table with my selections. - Interior Design Near Me - New York, New York

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Ethan allen resolved my concern .now . Thank you Ms . Norton . I find the replacement sati factory . read more

Ethan Allen - Defective king mattress epic fail - Interior Design Near Me - New York, New York

I recently worked very closely with Carmen Caceres at the Lexington Avenue store when purchasing living room furniture + a rug. Carmen was amazingly helpful. She took as much time as needed with me on several visits I made to the showroom + came my home twice to help during the process of selecting the right fabrics, colors, sizes of furniture and rug for my living room. Carmen also worked up digital layouts of my space with the furniture in position to help visualize how things would look. This was super helpful. Carmen made sure I was able to stay within my budget and has been very involved with coordinating the delivery of everything. Carmen is extremely talented, knowledgeable and professional. I highly recommend you reach out to her for your next furniture purchase. read more

My husband and I recently worked with Carmen Caceres for the second time at the Lexington Avenue location. After building our new home, we needed help selecting furniture and designing the space. I called Carmen and sent her the plans. We had a brief conversation about the aesthetic I was aiming for and set up an appointment. When we arrived, Carmen had prepared a stunning presentation that exceeded our expectations. She put incredible effort into her presentation and truly captured what we envisioned. Carmen made everything so effortless and was very accommodating to our budget. Moreover, Carmen went above and beyond in arranging and rearranging deliveries to fit with the finishing touches on our home. Carmen is talented, knowledgeable, patient, and efficient. I highly recommend going to see her! read more

Carmen Caceres, is the reason why I had suca beautiful experince in her store. Carmen knownledge and professionlism was breath taking. She made me and my wife feel right at home. read more

I went to Ethan Allen's design studio to buy a sofa. I found an attractive one I liked, and the saleswoman spent a lot of time showing me fabrics. But when I went to place my order, the system wouldn't let the saleswoman choose the fabric I wanted. I was limited to a group of preselected fabrics. Why didn't the saleswoman tell me that in the first place? I had spent more than an hour just looking at fabrics. So I chose one of the preselected fabrics, and now that I have had my sofa a few months, the sharp ends of feathers are pushing up through the fabric, which is porous. This is making the cushions pinchy and unsightly. Eventually the protruding feathers come out. I can't imagine what these cushions will look like after a couple of years of lost feathers. And the couch cost over $4,000. read more

Ethan Allen - End of feather sticking up through fabric - Interior Design Near Me - New York, New York

Carmen was great - explaining our options, demonstrating how our new sofa bed would work (there's a lot of new technology). She even came to our home to measure and to help us choose color that went with the color of the room. She was a pleasure to work with. read more

My wife and I stopped in the Ethan Allen store at 1010 Third Avenue in NYC after we attended a street fair on a hot July afternoon just to have a look-around. In the long-distant past (early 1980's!) I had purchased some furniture from Ethan Allen that I still own and use. But over the years it seemed to me that Ethan Allen's home furnishings had gravitated towards mainly dark and heavy wood tones, and for my smallish Manhattan apartment, I preferred pine and lighter colors. I was surprised to see the large assortment of lighter wood pieces in our first visit to the store in many years. As we browsed the various collections of sofas for our "TV room" and dining tables for our living room, we were greeted by Sandra Diaz-Matthews, who introduced herself as a designer/decorator. We were unaware that Ethan Allen provided complementary design and decorating consulting service. Since we were in the middle of renovating our kitchen and bath, we started asking her for sofa and dining room table suggestions to replace the old furniture we had discarded to make storage space available for our contractor's supplies and equipment as well as new kitchen counters, cabinets, appliances along with plumbing and electrical fixtures for the new kitchen and bathroom. For over four months our living room and TV room served as a warehouse and staging area for the renovation project. Sandra immediately recognized our space challenges as well as our preference for "traditional" design styles in keeping with the 1929 architectural design and construction of our apartment building, which we tried replicating in our new kitchen and bath design. She showed us a Bennett Track-Arm 70" sofa which was perfect for our TV room, along with two Cedric "C" tables for dining while watching TV. Within a week we ordered the pieces to take advantage of a summer sale with extended financing. A few days later we decided to order a Cooper 48" dining table along with four Cyra side chairs for our living room. I selected a color for the dining table that would complement an old antique hutch that sits near the new table. After sending Sandra some photos of the hutch, she suggested a different color, and even visited my apartment to show me a sample of the color she thought would better match the hutch. And recently, when it came time to replace the old Bed Bath & Beyond wooden shoe rack and antique coat hooks in our entry foyer, I immediately called Sandra. She recommended the Logan Tree Hall as a replacement, and it arrived today. Obviously, I am very impressed with Ethan Allen home furnishings. While not inexpensive, every piece we have purchased over the past six months is extremely well made, solid and durable. Most important, they are tastefully designed and attractive. We are also very grateful to Ms. Diaz-Matthews for her design and decorating skills, as well as her commitment to understanding customer wants and needs along with excellent customer service. We highly recommend Ethan Allen and designer/decorator Sandra Diaz-Matthews at the Third Avenue midtown New York City store. read more

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I had a house at one time. I was also working! I decided to decorate my spare bedroom using Ethan Allen furniture. The space fit a double bed, a dresser and mirror, and a night stand. If I find a old photo I'll post it. The furniture in my opinion is great quality. The design I selected was plain. When I moved I gave it all away. It is not cheap. I did keep the mattress and box springs that were so good my daughter is till sleeping on them! You don't find too many Ethan Allen stores anymore. I went into the store today because from the street I saw Mickey Mouse in the window. What a one of a kind piece of furniture. So cute! I do like to stop in to this store every now and then to see the latest designs. One can still dream! read more

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We have been working with Sandra for a couple of years now. Sandra was really patient and guided us every step of the way. We initially wasted time weighing other options, only to select what Sandra had originally recommended! We purchased all of our bedding in only half an hour, because we finally learned that what she selected would look 100% fabulous and it wasn't worth the time to look at anything else. I also appreciated how Sandra never pressured us to buy anything and took the time to understand our style. She even came over to our new apartment to see what our preferences were and provided tips for how to place items (purchased through Ethan Allen and other places, so that it meshed together). We went to other stores, but never felt that the designers were invested in helping us to achieve a home that would feel like it was ours. The quality of Ethan Allen furniture is also top notch. We've had our couches for 17 years now. The warranty is also no hassle at all. One wood table developed a crack - I made one phone call, the technician came to check it out, and then delivered the replacement. No forms to fill out at all or receipts to provide - I just gave them my name and that was it. read more

We have used a lot of pandemic downtime to redecorate our apartment and could not have done it without Robert Nelson! His professionalism, taste level, and attention to detail is unmatched. He listened to what we wanted and then guided us to some beautiful pieces that we would have never even thought of ourselves. Can't recommend Robert enough. read more

Ethan Allen - The Giselle chair. - Interior Design Near Me - New York, New York

I had the best luck in finding Sandra at the store on 3 Ave. I had entered the store and , unlike so many furniture stores where one is bombarded with salespeople who clearly are only interested in making a commission, both the receptionist and eventually Sandra put my worries to rest once I explained what I was looking for and my budget. I was treated kindly and was given so much time that I really have not found anyone who can compare with Sandra's knowledge, her sense of style, and her very pleasant disposition! I am in talks with her again as i embark on adding a chair or more to my living room. What makes it all so much more poignant and a pleasure to be in that store and dealing with Sandra is that I am furnishing my dear departed Mother's apartment where I lived with her for decades! Sandra understands both the importance of trying to make my mother's place now more mine, so to speak, and certainly style - wise. She never rushes me, does not overload me with too many choices as she has a discerning quality which reveals a keen intuition on her clients, and certainly me! I highly recommend both Ethan Allen and Sandra who is an expert in her field , as well as a lovely person with whom to engage in a conversation about decorating. I am so glad that this past late summer i happened upon the store and had the great fortune of meeting and eventually working with Sandra! BRAVA!!!! read more

I have been looking on line for a sofa and bookcase for some time. Today, I decided to take another look at Ethan Allen. I chatted for awhile with Ruth Yankiver and she was a perfect fit for me. I think she got an idea of what I wanted or she pulled it out of me and I have a soda and bookshelf ordered. I am familiar with the brand and feel certain that I will love both items! read more

I have nothing but priase for Ruthi Yanker. Working with her to select a sofa and then a rug has been a pleasure. She is knowledgeable, professional, and responsive. Ruthi has a talent for design and style, and her guidance was invaluable. Despite multiple issues with Ethan Alllen, she never gave up. I would reccomend Ruthi for any of your home decor needs. read more

My husband and I decided it was time to update our living room and we decided to check out Ethan Allen. We were fortunate to meet Carmen Caceres a designer at the store who was thoughtful, patient and extremely knowledgeable. Carmen made the process of picking out great pieces and beautiful fabrics very easy and fun, my husband even enjoyed the experience. I highly recommend Carmen and Ethan Allen. read more

Ethan Allen provides high quality furniture, exceptional service and magnificent design and decoration. Going there is like going back to a bygone era of customer service. We highly recommend Maxwell Reagan. He is just terrific in helping us sort through the myriad of available options. The delivery and installation services are also head and shoulders above anyone else in the business. It's always a joy going to Ethan Allen! read more

I would like to commend Robert Nelson of Ethan Allen for his professionalism and attention to detail. We chose a white sofa that upon delivery was damaged and not constructed well. I called Robert and he immediately addressed the situation. We were sent another sofa that now looks perfect in our living room. Robert went above and beyond in order to ensure we were satisfied with the sofa. It is so heartwarming dealing with a person who goes that extra mile. He truly is the epitome of customer service. Thank you Robert and the Ethan Allen team! read more

We had a fabulous interior designer named Carmen who guided us step by step in choosing our living room furniture. Great customer service and very pleasant atmosphere in the new Manhattan location read more

First, I must say that the customer service at Ethan Allen is excellent! From the saleswoman to the customer service rep that I dealt with, no one else could have been more accommodating. Unfortunatley, their product is not as stellar. The original sofa I purchased was not finished properly. Their inspector agreed, and I was offered a discount or was told to pick new material and they would reupholster the sofa. The second choice was what I went with. The newly upholstered sofa is still not finished the way you expect an upscale well-respected furniture store to produce. I have given up complaining, but it is disappointing if this is the quality of work that Ethan Allen is going to be judged on. read more

They made poor quality bed. There is 9 cm gap at the end of bed. Ethan Allen insisted they are not wrong. Can you bear the quality? We spent over $8000 at Ethan Allen. They also have poor customer service. They didn't care people safety. They will loose people trust and business forever. read more

Ethan Allen - the bed is 9 cm gap at the end . - Interior Design Near Me - New York, New York

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After my apartment renovation was completed, I researched many popular websites and visited many stores in NYC but no one; except, Ethan Allen Design Center gave me what I needed - STYLE DIVERSITY and VERSATILITY!! From the first day I walked into the EA Design Center on 1010 3rd Avenue in NYC to the day of delivery, I totally enjoyed working with TWO OF THE BEST in the interior design business - Ruthi Yankiver and Omar Habib. They brought creativity and versatility designs that fit my style. They were true professionals, super creative, great human beings and a pleasure to work with. I highly recommend them to anyone looking for help with interior designing / decorating because they are simply fantastic! From the inception, both Ruthi and Omar showed genuine excitement and great vision for my project. They asked a lot of questions about my tastes / style, listened to my ideas and brought back a vision that was awesome! They did such a great job of ensuring the design was something that I would love before executing. They were always prepared with the color palette discussed along with other color options, ensuring that I had many options before settling on THE chosen one. During the process, Omar had to go out on medical disability but he made sure that I was left in "good hands" and "great care" - he stated that would leave me with THE BEST. And he was right! Ruthi took over without missing a beat. With my busy and demanding work schedule, Ruthi was incredibly patient with me to make decisions, found times to meet, and even sent out a team to properly measure the space before deciding on the right sofa. I couldn't have done it on my own without her expertise, hard work, professionalism and kindness. She is truly a phenomenal woman with fabulous style! Ruthi was always on top of things, always patient, always prepared, always willing to go the extra mile to make sure everything was handled properly within timelines. And paid attention to all details. Even while she was on vacation, Ruthi orchestrated the date for the furniture delivery. She wanted to make sure that the delivery day was on schedule as discussed. And that she was present! At this time, about 5 months later, Omar was back at work and both of them were present for the delivery to ensure that all parties (EA moving company, Dr. Sofa and EA Custom Window Treatments) involved delivered "top notch" services and products as promised throughout the entire process. Ruthi and Omar brought a tremendous amount of creativity and suggested ideas/layouts/colors that I never thought of or imagined before. I never regretted implementing any of their designing ideas - I trusted them wholeheartedly. As a result, I now have a beautiful place, one that I couldn't imagine getting to on my own, but it feels 100% mine...and I love it! It's very satisfying to walk into my apt. and feel like the space truly reflects my unique personality, and not a design catalogue. There is still more work to be done in other parts of the house, that I intend to finish at a later date and Ruthi and Omar will be there with me. They were so easy to work with, had great vision and creative ideas, paid attention to detail, masterfully managed all the moving parts and ensured that I would love the results...and I do! I still can't believe how great my place looks! I love my apt and hopefully you will get an opportunity to work with them! read more

My husband and I visited EA's midtown showroom. Daniella Lim was the one who helped us with our choices and color. She gave us space to look around and was not pushy at all. We felt very comfortable in the store. We ordered a bed and a table from her. The experience was great! read more

Came here last week wIth my wife Susan. We were lucky enough to meet designer Irene. She was able to help us decide on all of our decorations. She was very patient, informative and attentive. We are definitely pleased with her service and would recommend her to everyone. Thank you! read more

This was my first time working with Carmen and it was seamless. I was a walking at the NYC location and she immediately came over to assist. She asked a number of questions to best understand my needs and my preferences and followed up multiple times to make sure I picked the items that best fit my home. I couldn't be more satisfied with the entire process. read more

The gentleman who attended my parents (he's new and has been there approximately 4 months) was fantastic. The lady at the front desk who told them no one was available, and they could just go online probably should go back and learn the meaning of customer service. To the gentleman, thank you for showing my parents the sofa bed couches. They really were impressed by you. As for the woman who tried to push the associate around and told my parents to look online, kindness would be a virtue. read more

I was interested in replacing my living room chairs. I pasted the Ethan Allen store on Third Avenue in Manhattan and decided to look at their selection. Daniella Lim immediate approached me to find out if I needed any help. She was absolutely amazing. Based on her knowledge of the Ethan Allen product, I decided to buy two chairs. I can't wait until they arrive. Thank you Daniella for your help. Alison read more

My husband & I visited The Ethan Allen Design Center, at 1010 3rd Ave. in NYC, looking for new bedroom furniture. We worked with Ruthi Yankiver, Lead Interior Designer, and we purchased new bedroom furniture & wall-to-wall carpeting as well some furniture & decorative pieces for our living room. Ruthi was fabulous to work with. She visited our apartment to get a feel for our taste and she worked with us on picking new furniture & fabrics . She has a great eye for color. Ruthi also moved some of our existing pieces around and that really helped to pull the rooms together. We would highly recommend Ruthi & Ethan Allen. We are two very satisfied customers! read more

Ruthi is the word! I went in last week to look at a leather sofa and leather recliner. We were greeted by Ruthi one of the interior designers at EA. She took her time allowed us to walk around look and ask as many questions as needed. She not only has a great knowledge of the products they offer but has great design taste. So after looking around and doing my research I decided to go back today and order my sofa and recliner. Not only is the quality of the furniture there better than other furniture store they have Ruthi. If you're looking for furniture I strongly suggest going to EA on the ues and ask for Ruthi. When my furniture comes in I'll be posting p read more

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Fatima recently helped with some redecorating for my Kips Bay apartment. She made some suggestions on the edge of my "comfort zone", but I'm glad I followed her advice. The furniture, lamps, and fabric helped add a crisper, slightly more modern look to my traditional apartment decor. Fatima was especially patient answering my many questions, prepared a very helpful floor plan model, offered flexibility with her schedule and has been a pleasure to work with. read more

I was searching for a sleep sofa and matching chair for my Forest Hills apartment. A few years ago I purchased a leather recliner from Ethan Allen in NYC and was extremely happy with the help I received from Ruthie who is a resident designer. I decided to return to Ethan Allen and arranged to see Ruthie who once again worked her magic and helped me select a beautiful sleep sofa and coordinating chair. Thank you Ruthie and Ethan Allen! read more

Multiple mistakes, lack of follow through and attention to detail, slow turnaround and slow to respond. Original slip covers not returned as requested. Flawed fabric used for new slip covers. Reordered a different fabric that ended up being discontinued. Laissez faire attitude regarding mistakes and wasted time. Overpriced, poor quality, and lack of professionalism surprising from Ethan Allen. This has been going on for almost 4 months and it's still not complete. No call last week as promised to finalize credit. If I don't hound them, I'm ignored. This should have been fun but I can't wait until it's over and done with. Maybe the job isn't important because it's not worth thousands of dollars to them but I'm a return Ethan Allen customer. Probably my swan song. read more

Horrible! Shop elsewhere. After one year furniture looks terrible. They would not even come out to look at problems. There are other places to buy furniture for less and better quality. Don't be fooled by the name. Worst experience ever!!! read more

We bought 6 each of the Gilbert Side Chairs and paid over $250 each. They are falling apart, the legs and braces are glued on and they do not stay on. The chairs are dangerous to use , they are going to the dumps or out for the next free garbage pickup before someone is injured. read more

My family moved into a new home last year and needed new living room furniture. I visited the Ethan Allen store on the UES/NYC and had the pleasure of working with Carmen Caceres. Carmen took the time to listen to my likes/dislikes, color preferences, and helped make selections that would compliment the style of our new home. She guided me through the process and made great recommendations. Carmen was clear about the timeline and kept me posted on delivery dates. My living room looks amazing and the furniture is extremely well made - definitely worth the wait. I highly recommend Carmen as she is a gifted design professional and a pleasure to work with. read more