I had an excellent experience with this computer service! The Richie and his team were…read moreprofessional, knowledgeable, and incredibly efficient. They quickly diagnosed the issue with my computer and had it running like new in no time. Communication was clear throughout the process, and the pricing was fair with no surprises. What really stood out was their attention to detail and willingness to go the extra mile to make sure everything was working perfectly before I left. It's not always easy to find trustworthy tech support, but this place definitely delivers. Highly recommend to anyone needing reliable and honest computer repair services!

Efficient, respectful and very informative. They were fast too! I will go back if I have other…read moreissues with my computer or want to upgrade!

Wow the service at the Ontario Warehouse is amazing Josephina is so professional and attentive…read more Great communication skills! And when I went to pick up my order John and Josephina helped me load my item and we were laughing and chatted. Thank You for cheering me up! You never know when someone needs a smile. I did and they went above and beyond!

I ordered a LG washing machine in the middle of the night on the Best Buy App. The pick up location…read morewas the distribution center in Ontario. The customer service in the front reception area was great. She showed me exactly where to go where to park and even gave me a picture map of exactly where I would be picking up my washing machine. I was worried about loading because I came alone, but they assured me not to worry that they would load for me. Overall I had a great pickup experience at this location.

It's interesting to see so many negative reviews for this location because I had the complete…read moreopposite experience. I came in looking to purchase a laptop, but unfortunately the specific model I wanted wasn't in stock. A gentleman working in the computer section approached us and asked if we needed any assistance. I don't remember his name, but I told him I was looking for a specific model, wanted to confirm the online price, and was hoping to see it on display. He went over to another associate who was already helping a customer and patiently waited to ask about it while I continued browsing other laptops. A few moments later, he brought the associate over, who checked the inventory and pricing. He explained that the laptop wasn't in stock anywhere and initially thought it might have been a clearance item because of the red price. As we continued discussing other options, the first gentleman took the time to ask what I actually needed the laptop for. Once I explained it would mainly be used for basic tasks and schoolwork, he recommended several alternatives. They were all solid suggestions, but most were newer models with higher specs than I really needed. Shortly after, another employee, Youssef, came over to help. He double-checked the SKU and clarified that the laptop wasn't discontinued at all, it was simply on sale, and that sale was ending in about five days. He helped me place the order and was knowledgeable, friendly, and professional throughout the entire process. What stood out most was that he wasn't pushy. He mentioned the protection plan, Microsoft Office, and the store credit card once, but after I declined, he moved on without any pressure. That made the experience feel genuine and customer-focused. I rarely take the time to leave reviews, but when someone truly goes above and beyond, I think it's important to recognize them. I hope Youssef receives more than just a shout-out. Employees like him are what make a real difference, and they're the reason customers keep coming back.

Waited over a week to have our TV installed, took the day off work only for the $2,000 TV not to…read moreturn on. Now I have to wait another week for a replacement--yet if I order the same TV online, it can be delivered tomorrow. Very frustrating experience. Customer service no help at all!!

I bought a 100$ rx 560 gpu from them, it didn't work. After paying 10$ shipping and getting it…read morereplaced, it still didn't work. Just got off the phone with "Mark" after he HUNG UP on me. I hope this business gets destroyed and he lives a life of debt and misery.

This is the worst company I have meet. They have no moral grounds and do not stand behind their…read moreproducts. if you buy a Graphics card from any retail store of them or a third party they turn around and void your warranty or use the we only warranty from the manufacturer date. It is unbelievable that they stay in business for this time with their bullshit attitude. Expect the worst customer service as the person I believe was Patrick will tell you sorry there is nothing we can do after you bought a product from a retail or third party store and it dies in less than 3 months. This company does not build their shit in the US it imports it from china. yet in their web site they said they are a US based company. What a load of crap.

We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

Micro Center partners with a non-profit called Compudopt to accept computers/desktops/laptops in…read moreworking condition to be refurbished and distributed to families in need. I wanted to donate my MacBook to someone in need and this looked like a promising solution. I was worried that making a visit on the weekend to their tech bar for the donation process would be really busy and result in a long wait, but to my surprise I was helped very quickly! Queueing and "checking out" was quick, as the team member just needed to register my device and provided me with a receipt for tax purposes.

My Apple Watch screen cracked and I brought it here to fix it and they took care of it…read more Then my watch stopped working about a month after and I brought it back. I I thought I had to pay again & they told me I didn't have to pay because it was the screen & it has a 6 month warranty. They could have easily told me it was something else to charge me but they didn't. I have brought my cell phones, laptops and they always do a great job.

Been coming here now for 10 yrs. Can truly appreciate their honesty and work ethic!…read more Thank you so much!

I rarely leave negative reviews, but I feel obligated to warn others based on my experience…read more I ordered a laptop because I needed it to prepare for school. Instead of receiving my order, I was informed that my package was "lost" before it ever arrived. What made the situation even worse was the customer service. When I contacted the company for help, Salman Nasir was extremely rude and unprofessional. He raised his voice at me and spoke to me disrespectfully, despite the fact that I was simply trying to find out where my order was. As the customer, I did nothing to deserve being treated that way. After looking through other reviews, I noticed similar complaints regarding shipping issues, poor communication, and unprofessional customer service. My experience appears to be consistent with what others have reported, which is very concerning. If you're ordering something time-sensitive--especially for school or work--I would strongly recommend using a different seller. My order never arrived, I lost valuable time preparing for school, and the way I was treated was completely unacceptable. I hope the company improves its customer service and shipping practices because no customer should have this experience.

Think twice before coming here!!!…read more I always try to resolve the issue with the business before posting to give them a fair chance but the owner was not budging on his bad business practices so here's the review. Came a couple months ago and talked with David to update my son's MacBook and was told it would be done in a day with an agreed upon price. Came back to the store after no call to get an update or hopefully pick up the laptop and it wasn't ready. Called in a couple times and more excuses on why it had not been done yet. Fast forward to over a month later and visited the store to see what the hold-up was and got the owner. First he could not find not only the paperwork or my information in the system but he also could not find the laptop till I described it. It was in the "unclaimed pile" as he said. Turned it on and it had not been updated, no work had been done! He apologized and offered to do it himself. Before finishing up the paperwork I asked to confirm the price of doing the update. He quoted me 3x's more than originally agreed upon. When I expressed that it was not the price David had given me he said "sorry but that is not what we charge and he'd talk with his employee" with no other option to make it right. Long story short, he kept my laptop for months, did not do the work, lost my paperwork and misplaced my laptop then did not honor the price his employee gave. I am not upset with the business owner for his employee but I am upset that he as a business owner in our community would not make this right. Choose for yourself where you want to spend your money but there are other options not far down the road. I will not be coming back and will make sure they are never recommended from me. I'm just glad I got the laptop back. No paperwork, no info in the system, easily could have claimed I was never there.

I was looking for a specific model of MacBook Pro, the mid-2015, because I need one for my work and…read moreDJing and I don't like all the dongles needed nowadays. I went on Craigslist and found Computer Annex in Ontario. It was a bit of a journey to get there but totally worth it! They hooked me right up with the most maxed out Pro that was factory refurbished and still affortable. Thanks Bede and Zac for hooking me up! I'll recommended you for anybody else looking for a used MacBook Pro!

They scammed me out of $2358. eBay not doing anything to get it back. I am thinking of filing a…read morelawsuit against them..!!

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I would highly recommend this place for all things apple related. Great customer service and…read moresupport. From repairs to sales. Support a local business..

I am SO grateful I found this little computer shop! My Samsung computer completely died and would…read morenot turn on at all. I use this computer for my work, my writing, and so many important files. Unfortunately I had never backed everything up onto a flash drive. Needless to say, I was freaking out! I found Human Computer because of all the great reviews, and now I completely understand why they have such a great reputation. John was so sweet, kind, knowledgeable, and immediately made me feel like my computer was in good hands. He was able to fix it, get me back up and running, and it only cost me around $85! He even told me that based on how well I've taken care of my computer, it could easily have another five years of life in it. I really appreciated that he wasn't trying to convince me that I needed a new computer or sell me something I didn't need. I also couldn't believe this little shop has been here in Riverside off Van Buren since 1996! There's something really special about finding a small local business that has been around that long and still treats people with genuine kindness. If you have a PC or Mac that needs repair, I absolutely recommend bringing it here. Great service, fair pricing, knowledgeable, and most importantly, someone you feel you can trust. Thank you, John, for saving my computer and basically saving me from a complete panic!

I reached out regarding a problem with my laptop. He had availability right away and squeezed me in…read moreimmediately. His initial testing suggested a charging circuit problem, but before proceeding with any costly repairs with uncertain chance of success he recommended that I purchase a new charger which solved the problem immediately. I highly recommend this facility for your computer hardware needs as he is quick and effective.