The lady that works at DMV referred me to this place. Due to COVID they are only doing limited…read moreservices. I had never heard of it so I googled it and gave it a shot. Super satisfied with my overall experience here. I did a title transfer and renewed registration for a $49 additional fee which isn't too bad. The agent was super friendly and helpful. I was going to pay with my Credit Card which was going to be a 2.9% fee which was going to like 35 or $40 more dollars but the agent helped me save money by telling me I can Venmo him the money to avoid the 2.9% fee! Would definitely recommend taking cash to avoid extra fees. Great experience overall I was in and out within 20mins or less.

Guy that works there tells you one thing over the phone and in person tells another thing plus it's…read moreover priced. The guy is rude and has poor mannerisms, also bad customer service. Will not go back

Geoffrey is wonderful! He has been my insurance agent for many years now. First he helped me to get…read moreproperty insurance for my condo which was required by my HOA. It was super easy to talk with him and figure out what was the best policy for my home. Geoffrey more recently helped me to get Life Insurance so that my adult children would have more support if something were to happen to me. Again, he made it so easy! Geoffrey is always knowledgeable, professional, and friendly. He replies quickly whenever I have a question and I ask him something by email. I will hear back from him almost always on the same day that I asked the question. It is also very easy to call him at his office to get help when I had a need for immediate information. Geoffrey is reliable and I can't think of any way that he could be better than he already is. I'm very grateful to Geoffrey for his help with getting me insurance for the things I needed, and I highly recommend him!

Like a good neighbor, Geoffrey is always there! I've been…read morewith Geoffrey and Statefarm since the late 90's and I gotta say, he is the reason why I'm still with statefarm and why I have not thought about even shopping around. I know we have a bundle package with home, business, and car insurance.... He has made it easy and painless and I can't thank you enough! Call Geoff for a quote, I know he'll beat most quotes and win you over with his quality customer service!

Look no further! These guys are the best of the best! I…read morecan't speak highly enough about Guillermo and his team at Statefarm. I insured my foodtruck and catering business with them and not only did they beat all of the competition in price, but they went above and beyond at EVERY opportunity! I suffered stolen equipment and a devastating collision and I truly couldn't have asked for a more experienced team.

When I first got this insurance almost a year ago, they put the policy under my name, when the car…read morewas under my mom's, even after it was specified that I was ONLY the driver. Months later, my very upset mother made me look for new insurances, because we were rudely told in person by one of the secretaries that they couldn't change anything about it. I was asked by a new potential STATE FARM broker to bring my information, but I was coaxed with a student discount. I went back, because I was only told to have 12 units of college credit. I had NINETEEN, and they didn't want to accept a W grade, which is still a PAID-for grade. I got that situation fixed, but I had to call and see if went through, because they didn't bother to call me back and let me know. She just happened to "forget to call back." This week I got an email asking to send in my grades and schedules, only to be told I didn't qualify because I didn't keep a 3.0, but a 2.5. When the hell was that going to be mentioned in ALL these phone calls and emails? During my email conversations, I'm told that Guillermo will be finally calling me personally at 12:45pm. I CALLED him, he told me he wasn't supposed to call me until 3pm. With that, I came to the final and long-waited conclusion of me leaving this inadequate, inefficient, unorganized, and careless insurance team later this upcoming month. JUST IMAGINE IF I HAD'NT KEPT ANY EMAILS!

State Farm Insurance Company, Hercules, CA: Al Chen…read more We have used State Farm Insurance Company for over 40+ years. We started with agent Tom H. in El Cerrito, up to until he closed his agency and retired. After Tom, we thought we would have a hard time finding an agent that will fit our busy & demanding lifestyle. Then Al Chen and his incredible staff came into the picture. The entire staff is proactive and is very responsive. Thank goodness we don't have to file many claims, but when we did; Al & his staff stepped up to the plate and delivered in a timely manner. I have worked personally and mostly with Assistant Office Manager, Maria. Maria is a superstar, and I hope she knows I totally appreciate her. I rarely work with the other staff (Deanna, Jenny, Michele), but when I do; I receive the same excellent service. Al has a very contagious personality. Every time I speak to him, I feel like I am talking to an old friend. When looking for an agent, you can count on Al and his awesome staff. Rest assured that they will meet your needs. As far as my expectations are concerned, the staff have met and exceeded my expectations. Thank you.

updating my review, if I could give 10 stars I would…read more.. Maria is fantastic, so helpful and prompt. Truly excellent customer service.

Always fast, professional and convenient. Just remember to print out the $30 coupon and you are…read moregood to go!

Went in yesterday morning. No wait. Guy helping us was friendly and quick. Also pointed out my…read moredaughter left the sunroof open (expecting huge downpour later). I had a coupon for $30 off. $89.75 regular price. $59.75 + 8.25 for certificate. Definitely would go back here.

The staff was super fast, efficient, and helpful. They clearly want to keep things moving and get…read moreeveryone queued up quickly, so the intake process may feel businesslike and rushed--especially for a new customer like me who hadn't had their Friday morning coffee yet. That said, I really appreciated the efficiency. It was also nice to see the smog technician take his time during the actual test and point out (and in my case, attempt to fix) any areas that could potentially become problematic. I was in and out so quickly that I actually forgot my water bottle in the lobby, but the technician gave me a quick call and I was able to retrieve it shortly afterward. I'll definitely be back again the next time I need a smog test!

Lovely, lovely people! Great customer service and I was in and out in about 40 minutes. He even…read moretold me that I should probably go get my car checked out because it sounds weird when it starts up. I had a really good experience at this place and I highly recommend them! He was very busy, but he was able to get me in and out of there in about 40 minutes. The prices are reasonable and great and the staff is lovely.

Easy place to handle this little chore. No reservations but usually 0-20 minutes wait and 10…read moreminutes to smog your car. $59 and the owner is a funny guy. Basically get a call in and do some work on your phone and your car is done.

Went to update my address and found that I had to get a smog before DMV would make it official. So…read moreI'm back and this time... they upgraded the waiting room! It's bigger and now I'm sitting on a camping chair instead of on the edge of a hard ass in need of new upholstered fabric chair.. still gives kidnapping hiding spot vibes, but at least there's newspapers and a book someone left behind. The guy saw my car after a few minutes and as always, friendly service!

This was the best, fastest smog check I have ever had. The price was super reasonable and the…read moregentleman was very friendly. You even get to retest for $10 if you fail. I'm so glad I was recommended to El Amigo Smog. It was extremely clean and convenient.

Great costumer service called about my daughter taking in her car to pass smog they gave a great…read moreprice and call me back to let me know that the car passed!! Definitely recommend!!