Nidia is the best. She is super nice, knowledgeable and professional. If you want to avoid DMV…read morelines at all costs like I do. Give her a call. You won't regret. Highly recommended!

Great Proffesional service and quick respond at affordable…read moreprices with good location and parking

Took care of my issues with the car vandalism went above and beyond. They take their time like you…read morewere the only customer no rush. I appreciate that thank you kindly

Went to office, treated very well and helpful. Went over a few different options. Very…read moreaccommodating.

I spoke with Guillermo on the phone yesterday and he told me to come in any time after 3pm till…read more8pm. Drop in ok. He requested I call CoveredCA prior to coming in so he can be an authorized representative an access my account. I did that and showed up at 4:15. His sister was there and told me he went home because "The client didn't show up at 3". I informed her we didn't have an appointment at three, that I was to come between 3-8. She again said I didn't show up so he went home. I reiterated that he told me to come in anytime between 3-8pm. She called him and spoke a different language. She told me he will be here in 15 min if that was ok. I said ok. After 10 min. I left. NOT COOL

Guillermo is the man! He know his stuff and is one of the most ethical and honest people I have met.read more

Guy that works there tells you one thing over the phone and in person tells another thing plus it's…read moreover priced. The guy is rude and has poor mannerisms, also bad customer service. Will not go back

The lady that works at DMV referred me to this place. Due to COVID they are only doing limited…read moreservices. I had never heard of it so I googled it and gave it a shot. Super satisfied with my overall experience here. I did a title transfer and renewed registration for a $49 additional fee which isn't too bad. The agent was super friendly and helpful. I was going to pay with my Credit Card which was going to be a 2.9% fee which was going to like 35 or $40 more dollars but the agent helped me save money by telling me I can Venmo him the money to avoid the 2.9% fee! Would definitely recommend taking cash to avoid extra fees. Great experience overall I was in and out within 20mins or less.

Well so far so good. No accidents yet tho so we'll see how that goes as regards to that , hopefully…read morenot soon. I was given a full coverage plan that fits me and my car needs and for that I wanted to thank Ericka V. Thank you for taking the time out and helping me, it was so stressful but you helped guide me through it. I hope we can continue this and have business. Blessings

I wouldn't recommend this to no one because the broker clearly don't know what she was doing I…read morepayed and put deposited down and three weeks later my policies been cancel due to late payment and when I ask her she didn't even have a clue of what was going on

Worst service costumer ever , especially the owner what a asshole please never go there to get…read moreinsurance you are going to regret, waste of time and money

Very honest and friendly. They didn't try to sell me more insurance than I need and found me a…read moregreat price! I highly recommend them.

DO NOT GO TO THEM!!! Do not choose this agent. I left after being there for 5 years! I lasted 5…read moreyears because I was lazy and didn't want to do all the tedious things to switch. I changed a few month ago to the agent and El Cerito and can already tell the difference. Reasons why you def should not choose them; *They will NEVER answer phones. NEVER! ( phone thing is a big deal to me because when I had even the smallest questions I had to physically go in person) * never have apt *always 1 lazy guy working there Every time I needed help it felt impossible. They somehow deleted there old Yelp because oh how many bad review they had. I never really write bad reviews because people live off of there business. But god damn they can definitely do way better.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Richmond, CA area since 2004, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0E51380

y'all need to give Kimberly a raise!! ASAP! my last agent had all my info wrong which was going to…read morecost me 500 in insurance, she also never put my lienholders information. to top it off i was informed by kenia (my old agent) that the problem was fixed. but it wasnt!! Kimberly spent all morning with me trying to fix this situation and got my insurance lowered than what i had already been paying which was 286. I now pay 176. Prior to speaking with Kimberly I spoke to 4 different agents and out of all those 4 she was the only one who spent the time actually trying to help me solve this problem.

Cindi Choi is excellent. I think that Freeway has some very good agents and they work hard to get…read morethe best rates. I do agree with some reviewers re fees, but I was able to get rid of them by working through the issue with the agent.

I got my window broken months ago and they said they could reimbursed me once I turned in a…read morereceipt. They want you to go into your account online and do a whole bunch of stuff, and it's really complicated when I can't get into my account and I called the 1-800 number and I can never talk to an actual person it's always the operator. I'm frustrated because I can't get my $200 plus reimbursement back and it's been months! This place really needs to get it together and help their customers. Do not get this insurance if you're planning or looking into getting a plan with them! They will steal your money!

I've been a client for a long time , but switching to a different insurance company , I am very…read moreupset , this agent is so hard to get a hold off, she never answers her phone and it's so frustrating because we can never get our issues resolved through her , I use the 1-800 number more because she NEVER answers the phone

I've been using Mario Haro as my insurance agent since I started driving. He always took the time…read moreto find me the best policy and never steered me wrong. He personally makes courtesy phone calls to make sure that I am happy with my policy. If you are shopping around for insurance... stop... Call Haro insurance and let him do the shopping around for you.

Whenever I need a new insurance policy I know who to call! Mario is friendly, knowledgable and easy…read moreto work with. I currently get my car and renters insurance through him and I know I never have to worry about my coverage, getting ripped off, or paying for more than I need, Mario takes care of it all!