Fernando was great, and takes care of all our fire alarm needs. I have a fire detector that keeps…read moregoing off, and Fernando went above and beyond to make sure issue was fixed. He was able to move the detector and clean out the whole heating system of dusk to ensure trouble system is not being triggered. Great individual to work with, one of the best technicians from Briscoe.

I have been with Bellringer/ Briscoe services since 2001. The technical service has always been…read moregood but since the company was taken over by Pye-Barker dealing with the company is a nightmare. Trying to use their internet billing services is time consuming, fustrating and fraught with errors. The system insists that I am already signed up for payments which I am not. It won't allow me to create a password and repeatedly states I am to receive an email on resetting the password ( which I never created yet ) AND NO Email has ever arrived. No resolution to date and a yearly bill that is nearly double the Briscoe bills of just a few years ago!!! Furthermore just heard a recording that any call off hours starts @ a $600.00 charge. DEFINITELY TIME TO GET A NEW SECURITY SYSTEM....

Became unresponsive and didn't do the job as I wanted. Installed the reolink system in my home. Ran…read morea wire across the roof of the home because it was convenient for them but not a professional install. After multiple attempts on rescheduling and promising to fix the wire he never came back. Would not recommend.

I needed a wireless doorbell and camera installed and was able to find a technician within a day to…read moreschedule for the installation. Everything was perfect, the worker Phas was very professional and kind (efficient as well). I would definitely recommend to anybody who is interested in work done around their unit.

Can't say enough good things about the quality of the service I received…read more During the time of COVID, service has been more important than ever. And services that deliver are super important and in high demand. I got quotes from several services on Yelp. Aoun from RCJ was the most straight forward. He communicates really well and is eager to please clients. We set an appt for 2PM. He texted me at 11AM and said he could move it up to 12:00. He arrived at 12:00 on the dot. That is miraculous in this age of 6-hour windows. I needed to have installed: Smart Lock, Video Doorbell, Co2 detector, Smoke Detector, Leak Sensor and glass break sensor. These were being added to my existing security system. So, besides physical installation, they had to be integrated (even something as simple as smoke detector). The job went so smoothly that it was almost unnerving. No grumbling of how a part didn't fit or something wasn't going well. No calls to tech support or trips to the store. Aoun was ready for everything. Fabulous disposition and so helpful in showing me how everything worked. Took extra time to make sure it was working properly and that I understood it all. After nightmarish experiences with Best Buy and other installers whose customer service is in the other side of the world, it is fabulous to find a local company whose technical skill, pricing and customer service all get top marks!

Received excellent service from Aoun and Faisal over the past few weeks to help get all of our new…read morehome video, audio and security set up in our new home. They even did some extra electrical work on the side. They were extremely prompt and courteous (wore masks throughout the project). Communication was great, was able to get an accurate quote as they came in person to estimate the job. On the days of installation, they were precise and took the time to install and mount everything the right way over just getting the job done quickly. Would highly recommend them for any of your smart home and security needs. Really nice guys and very fair pricing.

How often do you get to hear about a proprietor's quality of character? I was trying to repair my…read moreson's computer by replacing a burned out motherboard. This procedure required me to remove the CPU and its associated CPU cooler. Thermal paste is sued between the heat sink and the CPU.I had no thermal paste and no store int he area carried it. Amazon would've taken a couple of days too many for me. I decided to look for "PC repair' in the Pt Washington, NY, Manhasset, NY areas. I called Henry, who was not in the office, and explained the situation. He immediately offered some thermal paste free of charge and called his assistant back at the office that I was on my way. Gladys was charming and helpful. I had my paste in a minute, returned home, and was able to be my son's hero. What's that worth, folks? This small act of kindness by Henry towards a complete stranger is a testament to his fine character. He has a customer and advocate in me for life for all my future tech needs. I'm sure Henry will be worth every penny.

I had an issue with an old graphics card and my computer was not able to get any visuals on…read moremonitors, henry was very attentive & knowledgable and by chance had a 6 miniport graphics card single slot and diagnosed and helped me out with my situation. Henry is a kind, affable and knowledgeable man and I fully support his business and expertise

Empire security did an install for me a few years back. Everything went smooth until i needed a…read moreservice call to fix an issue with my cameras. Kareem the owner stopped by to fix it, took a $150 for a "service call" saying he will fix it only to completely ignore me and never respond again. Never again. Beware of their practices.

Simply the best! We called others, and got much higher quotes, for lesser quality, and Karim &…read moreEmpire was fantastic. He was patient, had great recommendations, and our board found he offered an amazing deal. The job was awhile ago, and it operates flawlessly. The system is easy to use, it has motion detection, makes it easier to skip to times of incidents, and already helped a neighbor who's car was crashed into in the middle of the night. Absolutely recommend Karim & Empire!!

I can't believe the bad reviews. We've had their equipment for years, ten cameras in various places…read morein our business. No trouble at all. When one of the cameras goes out, we need access to a new computer, or there are other issues, their tech department calls quickly and fixes the problem.

Beware of Carlos. He'll make you think that he's on your side and looking out for you. He'll even…read moremake you think like he's your new BFF. Don't fall for his sweet talking. He's just sizing you up to see how he could make a quick buck off of you by overcharging and then giving you subpar equipment. He'll do this because he thinks you don't know anything about security products anyway and will never find out. His bosses probably condone this practice. Stay away from them and go somewhere else. Security equipment dealers are dime a dozen. Don't be fooled by their BBB and Google ratings. Those are carefully solicited.

Terry from Essential Security System installed cameras for my home. Terry answered all of my…read morequestions from the beginning process, during installation and towards the end. He worked diligently throughout the whole installation. The cameras look great and there are no wires exposed. He also is available to answer any follow up questions or concern. Would definitely recommend Terry at Essential home Security.

Terry was great to work with. He came over to evaluate my property, explained how everything works,…read moretypes of equipment, how the installation would go, and answered any questions I had. I liked that he was very honest, he tells you what he thinks would work best for your situation and doesn't try to just sell you on his most expensive equipment. I had 7 security cameras installed and I felt that the price of the package Terry provided was reasonable. On the day of the install, Terry and Steve worked quickly and efficiently, it was important to me that the install was clean and discrete. They stayed very late into the night to make sure the job was finished in one day. I was very happy with the end result and would definitely recommend them.

My friend was asking me to do research on security installations and was hoping to find somewhere…read morelocal near them. I came across Smarttech Communications and they were very helpful and easy to work with. They gave me a quote for my friend and they plan on setting up an appointment for an installation in a few weeks! They will work with you for your ideal package and specifications.