Richard did a great job cleaning the carpet in my home and had really competitive pricing. Would…read moredefinitely recommend. He did great with a tough job (smoke & marijuana smell).

It has been approximately 3 years since we had last gotten our carpets cleaned, One of the bedrooms…read morehad a few minor stains present in the carpet. Due to the quality of both work and equipment our carpets are now all looking like new again! Exceptional quality and services and my go to carpet cleaner now as an ex carpet cleaner myself. Couldn't recommend anymore

I can't even begin to express my gratitude and the relief I have been blessed to receive from…read moreFernando. Worse time ever to have to demolish our bathroom and worse find mold .‍ . Desert Dry Restoration has been on time and the most professional people we have dealt with ever in years of owning our home . The relief today as the painting and restoration is done is remarkable!!!! To see a beautiful new bathroom and flooring is wonderful. Even better no mold ! We live in Bakersfield, California and this amazing company came all the way up here to help us . THANK YOU DESERT DRY RESTORATION!!!!!! Beyond highly recommend this company. The Norberg's

Our experience with Desert Dry Restoration (Fernando Ventura) was extremely disappointing. After…read morethe Palisades fire, we hired Fernando to help with debris removal and restoration work on our property. Unfortunately, he was unable to complete the job because he did not have the proper licensing required to perform the work. We waited over four months for him to obtain his contractor's license, but he failed the test and never became properly qualified. We ultimately had to hire another licensed, reputable contractor to finish the job correctly. To make matters worse, after our new contractor completed the cleanup and restoration, Fernando illegally dumped debris from his roll-off back onto our cleared lot. When I confronted him, he admitted doing it and promised to reimburse the cost we incurred to have it removed -- yet three months later, we are still waiting for payment. Adding insult to injury, Fernando is using a set of photos of our home on his Google profile as an example of his "work" in the Palisades. This is completely misleading -- he did not complete the project and did not have the proper HAZWOPER certification to handle or dispose of debris. We trusted Desert Dry Restoration during a very difficult time and were met with unprofessionalism, dishonesty, and additional expense. I strongly recommend verifying licenses and credentials before hiring and would not recommend this company based on our experience.

Nice guy! Would highly recommend to anyone who needs quick and personal service! Always talked to a…read moreperson not a recording which I love!

We had an extremely disappointing experience with Lakes Restoration from start to finish. What…read moreshould have been a stressful situation made easier by professionals instead became even more frustrating because of their poor communication, lack of follow-through, and unprofessional conduct. The biggest issue was communication. The crews routinely arrived outside of the timeframes they provided, and information we had previously been given was frequently changed or contradicted. We repeatedly reached out to our project manager, Andrew, with questions and concerns, but most of the time we either received no response or were given inaccurate information. When we escalated our concerns to the operations manager, Jonathan, we were met with a dismissive attitude rather than solutions. On multiple occasions, he attached a document stating that we would forfeit 15% of our insurance proceeds if we chose not to use Lakes Restoration for reconstruction. Whether intended or not, this felt like an intimidation tactic rather than an effort to address our concerns or earn our business. The work itself was equally disappointing. The crew damaged some of our personal belongings and repeatedly left their lunch trash and other debris throughout our home. Delays became the norm, with work frequently stopping for a week or more at a time and, on some occasions, multiple weeks passed without any progress or communication. Another frustrating issue involved Caleb, another project manager. Before we agreed to use Lakes Restoration for mitigation services, he promised us a $1,000 discount if we signed with them. After the work was completed, that promise was denied, and the company refused to honor it. Perhaps most concerning was the billing. Lakes Restoration submitted mitigation charges of approximately $8,900 to our insurance company. After reviewing the invoice, our insurance carrier audited the charges and reduced the approved amount to approximately $4,000 because many of the submitted charges were determined to be unnecessary or unsupported. That alone raised serious concerns for us about the company's billing practices. Overall, this experience added unnecessary stress to an already difficult situation. Between the poor communication, repeated delays, damaged personal property, failure to honor commitments, dismissive management, and questionable billing practices, we cannot recommend Lakes Restoration. We strongly encourage anyone considering their mitigation or reconstruction services to do their research and look elsewhere.

Distressing time dealing with the kitchen problem, totally panicked and upset. Brett to the rescue!…read more He was extremely helpful and his manner calmed us down immediately. He talked us through what needed to be done, got things scheduled and left our home with us feeling so much better. He was clearly experienced and knowledgeable. I'll update the review after the work is completed, but in the meantime I am so incredibly happy that we were referred to him. So now I'm paying it forward and referring you to him. I'm doing you a big favor. He sent a very pleasant person to do the demolition piece of the work, and the young man was very tidy so there were no issues when he left. After that, Brett referred us to somebody else who did good work for us in the reconstruction and what turned out to be updating and almost remodeling of the kitchen (that was TCC General Contracting).

Great Service! Friendly, quick response and Great Customer Service. Brett and his team went above…read moreand beyond my expectations! Thanks guys for great work!!

Rainy Day Environmental Solutions as a whole has been such a great company to work with. Sebastian…read moreand Antonio definitely know their stuff and it shows in how they conduct business. They've been professional, answered every and any question I had, and treated my house like their own in taking care of it. I'd highly reccomend Rainy Day. Actually, I'd shout my recommendation from the rooftops.

I had a great experience with this company. They sent out Sebastian, who was very polite, friendly,…read moreand professional from start to finish. He took the time to thoroughly assess the situation and explained that the issue wasn't as serious as I initially thought, which I really appreciated. What stood out the most was his honesty--he didn't try to upsell me on any unnecessary services, and he didn't even charge for the estimate. That level of integrity is hard to find. Overall, a very positive experience. I would definitely recommend them to anyone looking for trustworthy and professional service.

I've used them through my insurance (CIG) twice in the last few years. First to repair the walls…read moreand ceilings damaged to repipe after a broken hot water line and recent to repair walls and flooring from roof leaks during Tropical Storm Hillary. They do a very complete job leaving things like the problem never happened. My walls and ceilings were replaced (new drywall) and painted perfectly. When they couldn't repeat the paint that was there, they painted the entire room a new color and did a perfect job. The first time i used them they have to move a cabinet with a lot of delicate items in it. The emptied the cabinet, moved it, repaired the wall, put it back and put back all the items just like they were before. When I came home later, it looked like they magically repaired the wall without moving the cabinet. For the most recent work done, they also cleaned my carpet in two rooms and replaced the padding in one. They were a little sloppy. When I moved the bed later, the carpet was clearly not cleaned. That would be my only complaint. Overall, excellent work and I would recommend them to anyone, anytime.

These contractors Alphonso are ok. I would not refer them to anyone. My dishwasher wouldn't open…read morethey had to come back and fix it as they didn't measure correctly! My toilet was broken right away "my guys didn't do it". But they did. They had me sign another contract which was ignorant. It was really overwhelming do not want to hire them again. Alphonso came in like a new supervisor with a big head The work done was livable but not allot of options to pick from.

Our house flooded late at night and when we called they responded within a couple of hours and…read morestayed through the morning to get our house stabilized. They had clear communication throughout the process and when our insurance adjuster tried to fight their findings they provided us with copies of the IICRC standard and got things moving with the insurance company. After reading the standard protocols and procedures myself I am confident that the mitigation was done right. If this ever happens again, we will be sure to call them.

Not sure if this is the right Scientific Restoration if they are a franchise, but both Kyle and…read moreMike (President) ghosted me after talking to me a few times about my property affected by the LA Fires. I was ready to hire them, too. But they they completely disappeared and stopped returning my calls and emails. Very unprofessional.

The team responded promptly with our request for a quote and Bret came out to assess what would be…read moreneeded. He was kind, communicative, open, and honest about what we would need in our case for the home repairs. In this world, I appreciate very much. Someone who is open and honest and tells you from their experience options, so that it saves time and energy. I very much appreciated this experience and would recommend them to others.

After going through the Palisades fires this year, a very traumatic and heartbreaking experience…read more.. We obviously had to hire a fire and smoke remediation company.. and went with Hunter! We just finished our remediation with Brett from Hunter Restoration and our apartment smells and looks great! Brett and Braulio did a wonderful job! Not only did they do an amazing job with our unit and were very hardworking and dedicated to making our place look amazing... They were also very compassionate, understanding, patient and worked with us and our situation to be able to make this happen for us as smoothly as possible. I met with almost 8 remediation companies... I'm happy I went with them... I will definitely go back to them for any future jobs I have. I cannot recommend them enough! They did an amazing job!