This is my favorite UPS store. My favorite thing my far is the self service station that I use to…read morereturn items from Amazon. It's easy to use and instructs you as you go. This one is always clean, stocked with the proper bags, and plenty of space to drop your package. They offer lots of other shipping services as well. Even though I use the self service station, I am greeted with a smile and offered help if I need it. The store location is great and has lots of parking as well at restaurants and soon to be shopping nearby. I highly recommend this location.

Absolutely unacceptable experience. I went to this UPS Store to mail a small package -- just a few…read moreT-shirts -- to Mexico. I was told the cost would be $260, which is outrageous in itself, but I agreed because I urgently needed the package delivered. A few days later, I was blindsided by an email demanding more money in order to complete the delivery. When I called the store, they basically washed their hands of the situation -- no explanation, no accountability, no refund, and no willingness to resend the package. Had they disclosed upfront that additional fees would be imposed after paying $260, I would have never shipped through them. This is a blatant lack of transparency and incredibly deceptive business practice. At no point was I told that the $260 didn't cover the full delivery, and now I'm out the money and the package is stuck. I strongly advise everyone to avoid this location and reconsider using UPS for international shipping altogether if this is how they treat customers -- overcharging and then refusing to take responsibility.

Great communication! The office staff helped navigate my shipment and the driver that delivered was…read morevery respectful. I highly recommend!

Free Advice Consider…read morethe source when reading reviews and looking at YELP comments and analytics. Yelp PERSISTENTLY tries to get businesses to pay $$ for their service. Most WILL NOT give in and get an unsavory work up. Sometimes people cannot accept the process and think rules for service don't apply to them. I recommend you formulate YOUR OWN opinion and not just take everything you read for face value.

Outstanding customer service provided by Steve and Vicky!! I'm glad we found this location…read more Ricky V.

I have been at this location for about 8 years now. I usually pay online but today I had to get…read moresomething out of my unit and came across an extremely rude new manager named Kim. Not sure how long she has been working at this location. she really should not be a manager of a storage unit with that kind of attitude toward customers. I pay a lot of money for my storage unit and shouldn't be treated the way she treated me. A lot of different storage units in Fresno and Clovis just beware of this location and Kim the new manager.

As victims of the recent Bobcat Fire in So Cal, we were rebuilding our lives and our home. While…read more83 homes in our area didn't survive the fire, we count our blessings that our home did. In replacing smoke-damaged furniture, one delivery was sent numerous places, eventually being delivered 100 miles north of us to DHE who does not even delivery to our area. By now, we were frustrated and worn down. To our great surprise, after speaking with Christina at DHE, we received a call the next day from DHE driver, Carl, who was en route with a special delivery to get our furniture to us. DHE's only obligation was to return the delivery to the seller. It erroneously ended up with them and they do not even deliver to our area. What they chose to do and deliver it to our home, 100 miles away, was exceptional and so welcomed! I cannot say enough about the personal, courteous and exceptional actions of DHE. I give a personal thanks to the DHE staff involved in making this possible, and a special thanks to Christina and Carl! Blessings, and yes, I highly recommend DHE!

The refrigerated fleet out of Fresno is the worst!!! Long hours, rarely get to reset hours for a 34…read moreand the manager has you running on recaps. The manager picks if you get paid by the mile (low miles) or by the hour. If you tick him off or say something he Dosent like he pays you whichever is the lowest form of pay. Retaliation central!!!!! This manager is the worst I would never recommend DHE Fresno to even my worst enemy! ask to be sent home for a weekend and end up working 2 weeks straight. Ask for a day off, NO hours for a week. Run a good week, get paid less. Run a bad week, paid less and given more hours and threat of a write up. Asked to be transfers to a new Dept and get told no because the manager won't sign the papers.