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    OnTrac

    1.0 (53 reviews)
    Closed 8:00 am - 8:00 pm

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    Never delivered and fraudulently faked my signature to pretend like it was.
    Bonita A.

    I ordered something at Zara on August 31. The package never arrived. The status kept changing from Loaded on to Truck to Delivery delay and that for a week straight while the package was already in my city. Delivery was via OnTrac (are we surprised, it never arrived? No.) I called Zara and they agreed to send a replacement. Again they chose OnTrac as a delivery company. I wait and wait and wait and on Labor Day, the package says "Delivered" at 3.44pm - and signed for with MY initials. I checked our Ring cameras - there was NO delivery that day. Not the hours before, not the hours after. Nobody was home to sign for anything, with my initials especially. I call Zara and tell them the package is not there. They are asking if i want another replacement or a refund. They cannot guarantee that OnTrac will not be delivering again, so i opt for refund. So now we can't order from Zara anymore because OnTrac is one of their "delivery partners" and obviously something fishy is happening here. I call OnTrac to inquire how my supposed initials got on a package that was never delivered, how there was no delivery - which i have proof for as footage from the entire day of no deliveries - and mysterious Chris of OnTrac customer service, who was not willing to share their last name or employee id, says that the driver just put it there and signature was not required actually. But tells me that they cannot open a claim because via their shipper (zara) only they are authorized to do so. BS. I explained to mysterious Chris that their drivers must be coming up on packages and that there was no such delivery. He does not do anything and there is no accountability. Please note - i left an extended story of my experiences with OnTrac when i lived in L.A. and they must have me in their system red flagged because at this point this is quite odd, that a package that says Delivered - had no delivered attempt and something that was never delivered is signed for with my initials - known to them. But the funniest part is that the package was addressed to my husband - not to me. So they associated my name with the address / phone on Zara's order, tried to cover it up by signing for it and now some size women size high heels may fit Bob the OnTrac driver.

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    2 years ago

    On Trac strikes again. Delivered VS package to the wrong address. Drivers need to triple check addresses. Terrible service.

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    Page 1 of 2

    Ask the Community - OnTrac

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    Get It 4 Me Delivery Service - Moving clients at every level.

    Get It 4 Me Delivery Service

    (11 reviews)

    Jimmie and his team are top-notch! We have used them on three or four different occasions from…read moresimple furniture haul-aways to complete move out/ins. They take their time, care about your pieces and ask if they have any questions. Nobody else in town we even consider for this type of service.

    My relatives used this business on multiple occasions. During the most recent use of their…read moreservices, the owner was more concerned with assessing the value of my family's property and land rather than moving things back to their respective places. He commented multiple times that they would be able to sell their property for hundreds of thousands of dollars and downsize to a smaller home. This was completely inappropriate, especially given that he was only there for the purposes of moving furniture. He also promised that he would come back to complete a job that he had been paid for, and then called later asking for additional money. When told that they would not be having him back to finish moving the furniture for an increased fee, he told my three 80-year-old relatives "good luck with moving the furniture ladies." Would not recommend this company's services to anyone due to the aforementioned predatory behavior and complete lack of professionalism. *edit: I wanted to to add that my relatives followed up with a different moving service based out of Tulare and they were quoted and charged a third of the price that Jimmie wanted to charge them for the same job; $600 instead of the $1800 that they were quoted by Jimmie prior to him attempting to increase the fee for service.

    Tri Counties Legal Support Services

    Tri Counties Legal Support Services

    (6 reviews)

    Vicky who works for this company falsified and lied the documents are personally served to my son…read morewhen they were not in fact, everything is on a video and there was actually a witness outside in a car hiding so your little charades of a personal service for $24.80 to get from the county it's going to be costing you a lot more money and yes, I cussed and yelled at you about coming to my residence when im in a certain program child support got reamed they called you and told you not to come back to my residence 911 and Fresno PD got reamed on this program along with kaiser and you blatantly lied knowing that there was cameras but that's OK because child support has document emails every thing and I have letters from them on you to the not come back to my residence the licensing people from the state will be notified of your fraudulent behavior, and your perjury I will be suing you for mental stress just like my son will and when you're advised by child support to not come back to somebody's residence and you still do it because you don't believe there's a program that exist That's your fault not my fault but you're lying which seems like you have a history of lying on previous post that I see it's gonna cost you some money for mental stress by me and my son he was not personal served nor due diligence which affected his case which is getting fixed as I've already filed paperwork to void out your personal service because my door was never open and actually my camera shows you coming with the paper and leaving with the paper she never even left Legal paperwork in the box, but she said that somebody personally served him I have letters, evidence, grievances, appeals, and already filed on child support about your actions that by you lying to the court, but has put child support in jeopardy of being sued, so who do you think side they're going to take mine or yours , because what you don't know is that since the first day you came back on August 26 or 27th they were notified I contacted you when you left the card in the screen door. I told you to not return here I told you my son has two court dates in October and that he moved to another town. Did you file a due diligence form to be able to post anything anywhere , no you only attempt to service once and you came back and left a piece of paper in the mailbox. Did you call child support to verify that they should keep coming back to this address? Nope,then you want to put on the proof of service that I yelled at you cuss at you over a phone on a voicemail, and that you were breaking the law by leaving a piece a paper, you did not not personal service of my son you have jeopardize my safety along with my child which child support got reamed you are gonna pay for it just because you don't think a program exist. It does exist because they've all learned. They don't even have a physical address for me because of a program, but I told you not to come back here because of the program I was in, did you go to any one of his courts in October and serve him know you couldn't hold on another month because you needed your $24 from the county or the city of Fresno well let's see how much it's gonna cost you now and let's see how a judge likes it you're lying. Let's see how your license committee likes it you're lying because it seems like you have other reviews on here that you've lied , on serving people which has messed up my sons case which I have already filed paperwork to have your proof of service denied. You did not serve anybody. The front door did not open you left a piece of paper in the mailbox but see you walked up with the paper and left with the paper so that's on video , and actually a person being outside after you left a paper I told you were breaking the law you did so I suggest you learn with the program is, Child support told you to do not come to somebody's house again i suggested you do not purger or lie that you personally serve somebody again I suggest that you better figure out a way to fix something because I'm coming after you because they are also being held liable for my safety and my child safety being compromised and child support has already had grievances filed on them just like I file paperwork to have your proof of service thrown out so make sure that my cameras show exactly what I'm saying, and there was a witness who saw everything and child support was notified right away that she returned against safety protocols, enforced by the state of California and per child supports prior hearings with the judge about my address being in kept confidential they didn't even have my physical address but good thing is I have letters from them that they told you not to come back but you did you never served anybody personally, you lied on court documents you perjured yourself so have fun fighting this in court fighting type fun fighting this in court as I have proof from child support

    This business is now ran by Eddings Attorney Support Services. I called the number for Tri Counties…read morebut it was forwarded to Eddings and they advised that Tri Counties Legal Support is now ran by them. I took a gamble by moving forward with them and they ultimately did all three serves in two days (hours apart) then sent me a closing invoice. I called to ask for a resolution but they said that is the service they provide. Very unprofessional and unacceptable. DO NOT RECOMMEND!

    OnTrac - couriers - Updated May 2026

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