The lack of customer service from this company is astounding. It starts with giving the wrong…read morewindow of time and ends with no package delivered... in between, it's a faulty online website that goes nowhere and endless phone calls that don't get answered. Horrible customer service.

Holy smokes, how is this company still in business?! They are incredibly unprofessional and can't…read moredo the one thing that they're supposed to be good at, deliver a package properly, on time or without complication. They are the worst.

The lady's are very help us Friendly. I have a great…read moreexperience Less than 5 mins and done Weaver something like that That's her name

Weekend: The absolute worst customer service at the airport location occurs on the weekends. The…read moresurly woman is usually busy chatting in the back room, wanders out when she's good and ready, and appears annoyed to have to scan a package and give me a receipt. Would be one star, except for the weekday staff. Weekday: I wish these people covered the weekend shift. Personable, efficient. It's a night and day experience.

Absolute TRASH!! Constantly delivering my packages to different addresses! I have no idea how they…read morestay in business

I have never had a driver drive onto my property until this OnTrac driver. Not only did he back…read moreinto my driveway, which I wouldn't have mind, he backed all the way into my front porch in his unmarked vehicle which gave my daughters who were home at the time quite the scare. When I arrived home he was very unpleasant to deal with.

Vicky who works for this company falsified and lied the documents are personally served to my son…read morewhen they were not in fact, everything is on a video and there was actually a witness outside in a car hiding so your little charades of a personal service for $24.80 to get from the county it's going to be costing you a lot more money and yes, I cussed and yelled at you about coming to my residence when im in a certain program child support got reamed they called you and told you not to come back to my residence 911 and Fresno PD got reamed on this program along with kaiser and you blatantly lied knowing that there was cameras but that's OK because child support has document emails every thing and I have letters from them on you to the not come back to my residence the licensing people from the state will be notified of your fraudulent behavior, and your perjury I will be suing you for mental stress just like my son will and when you're advised by child support to not come back to somebody's residence and you still do it because you don't believe there's a program that exist That's your fault not my fault but you're lying which seems like you have a history of lying on previous post that I see it's gonna cost you some money for mental stress by me and my son he was not personal served nor due diligence which affected his case which is getting fixed as I've already filed paperwork to void out your personal service because my door was never open and actually my camera shows you coming with the paper and leaving with the paper she never even left Legal paperwork in the box, but she said that somebody personally served him I have letters, evidence, grievances, appeals, and already filed on child support about your actions that by you lying to the court, but has put child support in jeopardy of being sued, so who do you think side they're going to take mine or yours , because what you don't know is that since the first day you came back on August 26 or 27th they were notified I contacted you when you left the card in the screen door. I told you to not return here I told you my son has two court dates in October and that he moved to another town. Did you file a due diligence form to be able to post anything anywhere , no you only attempt to service once and you came back and left a piece of paper in the mailbox. Did you call child support to verify that they should keep coming back to this address? Nope,then you want to put on the proof of service that I yelled at you cuss at you over a phone on a voicemail, and that you were breaking the law by leaving a piece a paper, you did not not personal service of my son you have jeopardize my safety along with my child which child support got reamed you are gonna pay for it just because you don't think a program exist. It does exist because they've all learned. They don't even have a physical address for me because of a program, but I told you not to come back here because of the program I was in, did you go to any one of his courts in October and serve him know you couldn't hold on another month because you needed your $24 from the county or the city of Fresno well let's see how much it's gonna cost you now and let's see how a judge likes it you're lying. Let's see how your license committee likes it you're lying because it seems like you have other reviews on here that you've lied , on serving people which has messed up my sons case which I have already filed paperwork to have your proof of service denied. You did not serve anybody. The front door did not open you left a piece of paper in the mailbox but see you walked up with the paper and left with the paper so that's on video , and actually a person being outside after you left a paper I told you were breaking the law you did so I suggest you learn with the program is, Child support told you to do not come to somebody's house again i suggested you do not purger or lie that you personally serve somebody again I suggest that you better figure out a way to fix something because I'm coming after you because they are also being held liable for my safety and my child safety being compromised and child support has already had grievances filed on them just like I file paperwork to have your proof of service thrown out so make sure that my cameras show exactly what I'm saying, and there was a witness who saw everything and child support was notified right away that she returned against safety protocols, enforced by the state of California and per child supports prior hearings with the judge about my address being in kept confidential they didn't even have my physical address but good thing is I have letters from them that they told you not to come back but you did you never served anybody personally, you lied on court documents you perjured yourself so have fun fighting this in court fighting type fun fighting this in court as I have proof from child support

This business is now ran by Eddings Attorney Support Services. I called the number for Tri Counties…read morebut it was forwarded to Eddings and they advised that Tri Counties Legal Support is now ran by them. I took a gamble by moving forward with them and they ultimately did all three serves in two days (hours apart) then sent me a closing invoice. I called to ask for a resolution but they said that is the service they provide. Very unprofessional and unacceptable. DO NOT RECOMMEND!

I ordered a couch from IKEA, and this was the company that was contracted to deliver my couch to…read moreme. I wrote out facts about the length of time I waited for my delivery, the way I was treated over the phone, and the location and condition of the product when it arrived. I called IKEA and they were so embarrassed that they refunded the delivery fee. Express Delivery has threatened to sue me for slander, so I can only write on here that you should use this company with caution.

The customer service over the phone is terrible. I have had to repeatedly request an invoice for…read moreservices rendered and over a month has passed and our company still has been unable to be provided a receipt. They quickly accepted payment but are incredibly rude and slow at producing an invoice.

Poor communication, poor customer service, unable to maintain proper Schedule changed route missing…read morea four hour window for an appointment so they could go somewhere else instead. This shows that they do not value all customers equally if you can avoid them I would recommend that.

Outstanding family owned company and lead by a very competent management staff. Cutting edge…read moreinnovative technology and vision based on customer service to ensure long term growth. Great place to have a long term career.

they are faster than on trac! the best! I order package it was delivered immediately no problems…read morefast delivery!