I was in great hands when Sardis and Arvin picked me up for my appointment today. They were professional and treated me with respect. I never once felt like I was left alone. I definitely felt I was in good hands. read more

Great company, very reliable and professional. They make sure that you're feeling comfortable and safe during the trips. read more

Great service. Clean vans. Timely pick ups and drop offs. Always work in last minute appointments. Drivers are all awesome and office staff is amazing! read more

I hate to write critical comments about companies, but I have to about this one. I will never use this company. I had a need for transport services, called them, got an estimate, but did not confirm anything. (I always call 2-3 places to get quotes and check whether or not they can meet my elderly mom's transportation needs for each trip). Once I identify the one, best company for the job, i then call that one back with all necessary details, make payment, and book that trip with them. I chose a DIFERENT company than this one for a particular trip in November. But now this company insists that I confirmed with them and are saying I owe them a $50 no-show charge! I am super meticulous about these things. I don't confirm with multiple companies and then just use one. I respect companies' time and need to be efficient and attend to their own bottom lines. So, there is no possible way i confirmed a trip with this company. Yet, now when i called back today to inquire about an upcoming trip, they say they cannot take my mom due to the past "no-show". To be clear, there was no no-show. They told me this today when i was calling them BACK to confirm with them for this upcoming trip, AFTER I called them yesterday when i got an initial estimate and to see if they could do this transport, etc. Yesterday, there was no problem, no mention of this prior no-show, which makes this more frustrating and more of a waste of time. i was literally calling them to confirm and book this upcoming trip since the price they provided was fair and they could meet my (mom's) need. These may be nice folks and provide good transportation, but I will never use them because if i cannot trust them to professionally receive a call for an estimate without mistaking it for a booking (the last trip), or falsely saying they can do a trip but then the next day saying they cannot since i owe them $50 for a no-show that I never confirmed, how can i give them my business and ever expect them to provide their services in a professional way? Simple, I can't. And I will never even call this company again. read more

This company is exceptional. Used the "wrong company" yesterday but will never make that mistake again. We have used Comfort med trans on 2 occasions and they are professional, punctual and returned to pick up my husband from his eye appointment in less than 10 minutes. They charge less than the rest and even allow someone to ride along for FREE. I would recommend them any day any time. thank you for your outstanding service. :-) Denise O read more

I hired Comfort Med Trans to take my elderly wheel chair bound mom to two appointments on 10/29/11. At the very first pickup at the nursing facility, the driver was wheeling my mom down a hall, and decided to adjust one of the footrests on the wheelchair. This driver whacked the footrest with her hand, which knocked it into my mom's other foot which caused it to slice into her ankle. The cut was about 3 inches long and bleeding all over everything. The cut was treated and wrapped by one of the nurses at the facility and we continued with the appointments, but mom was in pain the rest of the day. Drivers who transport the elderly and infirm should understand how to handle them - and they should never ever whack a piece of equipment that is anywhere near a fragile elderly person - ever! I called Comfort Med Trans the next day to file a complaint with the owner. He apologized, and then defended his driver saying that "she's been with us for 10 years without an incident" and said he "would look into it". I won't use this company again. read more