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    Smooth Water Properties

    3.7 (3 reviews)
    Closed 8:00 am - 9:00 pm

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    2 years ago

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    Smooth Water Properties L.

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    3 years ago

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    Chambers Property Management - Kitchen After

    Chambers Property Management

    (24 reviews)

    Tenant turnover used to be the worst for me... like seriously stressful. Every time someone…read moremoved out I was bracing myself for months of vacancy, showings that went nowhere, applications that looked good but flopped, and then sometimes ending up with tenants that weren't even good. My old manager? meh... didn't really care, made me feel like I was losing money and it was all on me. Chambers kinda changed all that. Vacancies dont drag forever anymore, tenants actually pay on time, treat the place decent... sounds simple but after what I went thru before it felt amazing. Tenants seem way calmer too. Less drama, fewer complaints... stuff actually gets handled. Chambers takes care of the communication, maintenance, all that stuff without turning it into a headache. Tenants know who to call and stuff actually gets fixed lol. I also like that I'm not just left guessing anymore. New applicant? I know. Lease signed? I know. Something pops up? I hear about it before it's a bigger problem. I don't feel outta the loop like I did before. Honestly... I'm not stressing about who's living there or how long it'll sit empty. Things feel steady now. After years of chaos and headaches, this kinda stability is worth way more than I thought it would be. Thank you Chambers.!

    Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

    Fox Property Management - Roundup damage in my yard

    Fox Property Management

    (55 reviews)

    My recent experience with Fox left me happy with the professionalism Chris provided. This company…read morewas caught between their client, who is my next door neighbor, and me. My neighbor was dishonest and allowed me to believe the management company did damage to my front yard, when in reality, it was my neighbor. Chris handled this ugly situation with care and honesty, which I appreciated.

    I normally don't take the time to write reviews like this, but after the experience we've had with…read morethis property management company literally within our first few days of moving in, I feel like future tenants deserve to know what they're getting into. To start, we applied for the property and were told it would take approximately a week to determine whether we were approved. We were finally approved on a Friday and were given until Monday to make a decision and bring in a $2,400 cashier's check for the deposit. Within roughly two weeks, we went from applying to being expected to have $4,800 available for the deposit and first month's rent. It's now move in week on Monday.. We signed our lease, paid the first month's rent, and were given our gate code. During the lease signing, they went over their expectations for move-out, including things that we were required to leave for the NEXT tenants: * Brand-new batteries for the carbon monoxide detectors/fire alarms * Brand-new air filters left on the counter * A receipt proving the home had been professionally cleaned We were very clear on their expectations and were prepared to take care of everything required of us. The problem is that those same standards clearly were not applied to the condition of the home when WE moved in. The following day, Tuesday, we did our move-in walkthrough. We expected our agent, Richie, to be there, but instead someone we had never met before showed up to conduct the walkthrough. He had apparently already walked through the property beforehand. The home was not move-in ready. There were cobwebs and webs throughout the house, bugs in multiple corners, bugs hanging from walls, and the stairs were visibly dirty. I specifically pointed out the condition and asked, "This was professionally cleaned?" His response was yes. That was extremely frustrating considering we were being told that we would be required to provide a receipt for professional cleaning when WE eventually moved out. Then there were several other things that should have been handled before handing over the property. We were given two silver keys and told those were the house keys. We were given two universal garage door openers, but they weren't programmed for the garage we were told WE would have to set them up ourselves. Then we were handed two gold keys and told, word for word, "These gold keys were left from the previous owner, not sure where they go to." We were also told that we did not have our mailbox keys yet. Our doorbell wasn't working either. When I asked why, I was told it was a Ring doorbell and that it might simply be dead. On top of that, there was no gate opener provided for the gated community, leaving us to figure that out ourselves as well. So to recap: management was very particular about requiring us to leave brand-new batteries, brand-new filters, and proof of professional cleaning for the NEXT tenants, yet we were handed a home with cobwebs, bugs, dirty stairs, an uncharged/non-working doorbell, unprogrammed garage remotes, no mailbox keys, mystery keys from the previous owner. That doesn't feel like the same standard they're requiring from their tenants. And then, on the second day, when we actually used the dryer for the first time, it immediately started making a horrible noise and clearly has an issue. We contacted management, and after going back and forth, the manager, Chris, eventually approved giving us a break on the rent because of the issues. I appreciate that she eventually acknowledged that there was a problem, but even that situation has been frustrating. We were initially told we would receive $500 off for one week due to the problems, and that amount has now apparently been reduced to $400. At this point, it's not even just about the money. It's the amount of unnecessary stress and inconvenience we've had to deal with immediately after moving into a property we were paying a significant amount of money to live in. The move-in experience should have been the easiest part. The property should have been cleaned, inspected, and made fully functional BEFORE handing over the keys. Instead, we moved in and immediately had to start identifying problems and chasing management to address things that should have already been taken care of. I'm leaving this review because I want prospective tenants to know exactly what to ask about before signing a lease and to thoroughly document EVERYTHING during their move-in inspection. Take pictures and videos of every issue, no matter how small, because apparently the expectations placed on you at move-out are very different from the standards applied when you're handed the property at move-in. I hope management takes this feedback seriously because tenants should not have to move into a home and immediately spend their first days dealing with problems and nothing but headaches. Very disappointing experience so far, especially considering the amount of money we were required to pay upfront.

    Venture Property Management

    Venture Property Management

    (42 reviews)

    Joanna Silva is amazing! She talked me through all the steps and made getting a rental the easiest…read more She has amazing communication skills and is super reliable. Thank you Joanna!

    100/10 stars! I had a unique and slightly complicated moving situation with tons of questions and…read morepersonal worries, and JoAnn Silva has totally put me at ease! She has been the most incredible, hospitable, understanding, sweet, outgoing, helpful, and accommodating person I've ever had the pleasure of dealing with. She's gone above and beyond with answering all 300 of my crazy questions and communicating promptly, compassionately, and professionally. I had originally contacted them for a certain property I saw online and was interested in calling home. They contacted me swiftly and even told me about the other properties they available. I ultimately ended signing for a different one their houses than the one I had originally messaged them about and am so beyond thrilled! Venture Property Management's website/portal platform is also sooo easy and transparent, so it's really nice finally having a living situation where it's easy to see and pay bills. From applying, sending documents, paying the security deposit, and rent, VPM has been amazing every step of the way. JoAnn has made this entire move such a breeze, and I've really been worrying for nothing. I'm in love with my new rental, all thanks to her. She's a ray of sunshine and truly the best in the biz!

    Regency Property Management

    Regency Property Management

    (94 reviews)

    As a homeowner and working the my HOA manager, I have to give an A+ and 10/10. However, as a renter…read moreand person looking for property for my 78 year old mother where I will still be Primary person taking care of the financial piece and caretaker 75% of the time, 2/10... D-. Completed the application, paid the fees, but then I have to call and email to find out what was going on with my application. Didn't receive and update and when I did reach out about renting and the application, the comment was we don't have anything for them to realize that I have two separate accounts that I mentioned in the beginning. The process to rent shouldn't be this difficult for anyone looking for a home or place to move into. There's a way to be more efficient and effective in how things are being done. Figure it out soon. My property manager is great... the office needs work.

    Horrible experience. We asked them to accommodate us for the fire that happened to our neighbors…read moreapartment that also effected our apartment & when we brang it up at their office they were rude & acted as if their was no fire that happened. I brang it up because I was told by maintenance that might gut our walls. They got mad because our maintenance told us that. & Regency said our apartment was fine & had ppl walk through before we expressed our needs to accommodate us. We were getting sick because they didn't clean the vents that happened because of the fire. We couldn't use our swamp cooler because the vents were black from the smoke damage. It was rat & mice invested all around & in the apartment conplex. I heard the person that was trying to work outside the window say the next door neighbors apartment that was burned was very rat invested. Don't recommend renting from them. We got charged extra for a lot. Took the whole deposit. We made work orders & had insurance that couldve helped. We moved out and returned the keys before the prorate date & they still charged us extra after the deposit. I tried to clean a lot of the smoke residue on the floors & walls but it was making it worse. I put a work order for that as-well. They dont care about their renters. & We had to pay for our own mailbox key when we first moved in & asked us to return it. We didnt get reimbursed for that either. I wouldn't recommend anyone renting from here unless u absolutely have too.

    Smooth Water Properties - propertymgmt - Updated August 2026

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