We wanted to take a moment, finally, to thank you for your professional assistance and guidance, with the purchase of our home. After doing an extensive research, and reading the reviews, I was excited to make contact and reached out to you. In addition, I did reach out to a couple of other realtors, but I was hoping you would get back to me. After hearing back from Bryan, I was very excited to get our home search moving forward. As you know, I already had our Mortgage Approval in hand and ready to jump in with both feet. We let you know what we are looking for and where our comfort zone is , even though we were qualified for a much greater value home. Colleen, you took the ball and ran with it. You were on it and spent your evenings showing homes which meet our guidelines. We saw some great houses and some that were ok. I am a Disabled Veteran and utilizing my VA Benefit and going VA Loan. I knew it was a challenge, but you reassured us that we can do it. It will be the right house. You were clear to explain the processes, the pros and cons and advised where you see the value of the homes shown to us. When we found the home on Bellaire, it was a great home and a great value. We didn't know where our offer should be, so we relied on your wisdom. Your advice was right on the money. Unfortunately, there were multiple offers on the table. We were given a counter offer from the seller, but it was above our comfort zone. What made it memorable, is that you accepted and did not pressure us to accept or counter. This was not a deterrent, for you. Instead you lined up the next 5 homes and then the next set of homes again. Each step of the way, you held our hand and guided us. We came across the next offer. Again, we relied on your wisdom for the value of our offer. After you presented our offer, it was accepted. I don't think you knew what you were getting into. But this is where you really shined and where you impressed us. Your service was exceptional and, honestly, I have to say that you went well beyond the expectations. As you know, I am a Disabled Veteran. Also suffering with PTSD and some other issues, which made this transaction very difficult for me to deal with emotionally, at times. I know that I must have driven you nuts, at times. My worries and fears caused a lot of extra work for you. There were many times that I would get worked up, but you not only had the ability to deal with the root issues, you did an excellent job in bring me back to reality and soothing my mind. There are only a handful of people, who have that ability and you are one of those. I have say that you made this transaction easier for me to deal with and work through. Your ability and skill in customer service is World Class. I'm not sure that I could have done this transaction with just any realtor. I think that I would have ticked the other realtors off, with my insecurities, due to my PTSD, etc. We just want to say, Thank You. I know that I made this rough on you, I apologize. The key here is that you never showed it. You helped me/us to bring me back down. You were professional, your customer service was World Class. You have impressed us. I will only work with you, in the future, if we have a need. I am so impressed with your level of service, that if we will only recommend you as the only Realtor, anyone should use to buy or sell. You have us as a client for life. We are a firm believer in Souza Group and more specifically Colleen and Bryan Souza. After all you have done and the professionalism and customer service you shown us, we can't thank you enough. We love our home. We kept our home buying as a surprise to my 9 year old son. He loves his new home, his room and looks forward to getting better settled in. We moved in on Oct 13th and have been living out of boxes, eating out and making this home ours, by putting in a little work and upgrades. Today, is November 1st and we are almost all moved in. I'm sure we'll have boxes for some time. I apologize for taking so long to write you since we closed escrow. You didn't ask for this letter, but I felt as if I owe it to you after the service you provided us. I wanted to get this out to you right away, but our laptops were still in boxes. It actually felt good to finally cook our first meal this week. Colleen/Bryan, again Thank You. You made this Transaction so much easier for us (Me). If you have ever need anything, from us, please ask. I/we are available to speak with anyone who may be considering Souza Group (Colleen and Bryan Souza). We can only say good things about your service, your skills and how you made us feel during this whole experience. We invite you to visit and see our new home. read more

To start, the Souza Group, and agents Tim and Bryan were our real estate professionals when we originally purchased our property in 2016. In late 2020, I received notice from my employer that I was relocating with the use of a relocation company. I could not think of a better real estate team to represent our interest than the Souza Group. I contacted Bryan, and the next day Bryan and Tim visited our house to walk through to help us prepare the property for the market. As we soon found out, working with a relocation company has many twists and turns, nothing the Souza Group could not handle professionally and in a second. After about 4 weeks of waiting on my work and the relocation company's approval, the house was ready to be put on the market. Throughout this waiting period Bryan and Tim communicated weekly with updates and fielded any questions we had. Bryan and Tim arrange the photographer, the photos made me want to buy my house. The virtual tour feature was absolutely amazing. The Souza Group knows exactly the professionals they hire and what they are capable of. The property was on the market on a Tuesday. Because of COVID, Tim arranged a Saturday, by appointment, showing for prequalified potential buyers. When Saturday arrived, Tim was there at 8am and so were the first potential buyers. At 8:45am, we had our first offer well over asking price. All in all, that day we had over 8 offers. While Tim managed the showings, Bryan worked in the background compiling offers and sending those offers in email. The emails were complete and easy to read and understand. Throughout the day Bryan and Tim communicated through text message and email. The Souza Group used a spreadsheet to show the offers and all pertinent information along with the offers. This made deciphering some of the contingencies and earnest money simple. This also protected us from missing vital information about the offers we received. Of course, after an offer is accepted there is always the inspection and the assessment. Bryan and Tim handled all the appointments and meetings with the inspector and assessor. We had no stress after the offer was approved. Even as lenders take their time and buyers and sellers were on edge, Bryan and Tim were calm during the storm. Now of course we can say the market at that time was good for sellers and the property was in great shape, and those are all factors, but I feel it really comes down to the real estate professionals at the Souza Group. I believe the Souza group are the best you can use to buy or sell a property. If I had a question, it was answered immediately. read more

This is a long overdue review for the awesome Souza Group. Last October, I was looking for an investment property in the Clovis/Fresno area. Being from the Bay Area, I had almost zero knowledge about the local market. So I decided to find a local realtor. I'm so glad that I found the Souza Group on Yelp. I contacted Bryan. Immediately the next morning, I got a response and he arranged Tim to give me a call. Tim provided substantial amount of information about the local market and asked me a thorough list of questions to understand my situation, investment needs and preferences. Then they were on a mission. By Friday, they'd had the list of properties I was interested in and touring was confirmed for Saturday. I drove from the Bay area Saturday morning and met with Colleen, and by late afternoon, we were done touring. Thanks for the planning and scheduling by the Souza Group, there was no time wasted. The whole process was really smooth and efficient. The communication was a breeze. Tim created a four-way message group. Whenever I texted, one of them would always get back to me right away. After sleeping on it for a couple of days, I decided to make an offer. During this process, Tim went above and beyond to find all the information I wanted, answered my questions day and night, discussed the offer details with me to make sure I was comfortable with it. The service and help I received was simply amazing. Offer submitted and accepted! It was a good deal and I was quite happy about it. Tim again went above and beyond coordinating all communications between all parties, including my lender, the escrow company, the inspectors, to make sure everything went smoothly and on schedule. He also helped manage through a few hiccups during the closing process. Eventually, I was able to close this deal on time as planned. Without Tim's hard work and experience, things could've been different. They really took a lot off my shoulder when I had a busy schedule. Now it's about 3 months after the closing of my first investment property in the area. I still check in regularly with Tim about the local market. I'm sure the Souza Group will be my agent again! read more

I moved here from out of state with my 3 boys. Though I grew up in Fresno, I've not lived here in almost 20 years, so the task of finding my "forever home" for my kids and me was daunting! The only thing I knew for sure is that I wanted my kids to go to Clovis schools. I told Colleen everything I wanted in my dream home, and I immediately started getting suggestions on my Client Portal that Colleen created for me. I ended up buying the 3rd or 4th house we saw! It was PERFECT for me and my boys! It had everything I wanted in a home! Colleen went right to work looking at comps, and came up with THE perfect offer in this highly, highly competitive market! The right offer - which doesn't always involve the highest bid on the price - is SO, so important, and a great, *experienced* agent is how you put your best offer out there! Had I not won the bid, I *never* would have looked back and said "if only I had offered...." because we literally came up with THE best offer I would have ever considered for that home. I left nothing to chance and put it all out there, with Colleen's help. If I ever find myself in the market to buy or sell a house again, my first call will be to Colleen and Bryan! They were so helpful throughout the entire process from first look to final close, and they are STILL helping me with recommendations for services. Not only that, they went to bat for me at the elementary school when I was having trouble getting things moving for registration! Completely and totally so far past the extra mile - Bryan even paid a visit to the school to see if he could help get things going! It was so amazing... I heard from the registrar just an hour later. :-) If you like attention to detail, friendly people, feeling like you're important, and like you're in good hands - call Bryan and Colleen! You will NOT be disappointed! read more

We cannot say enough good things about the Souza Group! We worked mostly we Colleen but they work as a team and got us EXACTLY what we wanted in a house. We didn't know for sure if we were ready to buy, but they put us in touch with a fantastic lender who was able to educate us about our options. The first time Colleen went shopping with us, we found an existing home in Clovis that checked all of our boxes and fell well within our budget. Colleen educated us about the home buying process every step of the way, and both Colleen and Bryan helped facilitate conversations between and amongst us, our lender, the selling agent, escrow, etc. Every time we had a question or concern, Colleen was able to talk us through it, almost always within the hour. Our two biggest concerns in starting the home buying process were that we didn't know what we didn't know (it was so overwhelming) and we were afraid to look for a realtor and feel like we were working with a sales person. Colleen assured us repeatedly that she and Bryan would be there to help us whenever the time was right, and they were never pushy. We know they work with LOTS of clients and we weren't their only clients while we were going through the home buying process, but they always made time for us and it FELT like we were there only clients. I cannot imagine having worked with anyone else and we would definitely work with the Souzas again if we were to buy or sell in the future. If you are reading this right now, that means you are probably looking for a realtor. You shouldn't look any further. Bryan and Colleen WILL take care of you, of this I am certain! They are truly committed to helping their clients find homes, not just houses. We are so grateful to them. read more

Bryan and Colleen helped me sell my home during a buyer's market back in 2014. They told me what I needed to do to ensure a sale and I trusted them implicitly. They were with me and had my back all the way. I received a full price offer the first day on market and sale closed 3 weeks later! It was amazing! I knew then and there, when it was time to buy again, Souza Group was the only way I would go. Nine years later I was ready to buy and I called them to help me find a home. They immediately responded even though they were on vacation in New York doing the closing bell for Nasdaq!! And yes, after nine long years, they still remembered me like it was yesterday and from that moment on they were with me all the way! Just like I had imagined they would be. Talk about going over and above!!! They literally moved mountains to get me into my dream home. Once again they were there with me every step of the way! I can honestly say I love the both of them and couldn't have been this happy without them! Colleen is truly the House Whisperer and when Bryan walks into a house, listing Realtors pay attention! Their Realtor Clout is phenomenal! Realtors want to work with them because they are so great to work with. When listing agents would ask, "Who is your Realtor?", I loved the wonderful and positive responses they would give me when I proudly said "Colleen with the Souza Group". I highly, highly recommend them to anyone who is interested in buying/selling a home. You can't get better than the Souza Group! Bryan and Colleen, THANK YOU from the bottom of my heart!!! read more

We just wanted to take a moment to let the whole world know that Brian and Colleen are awesome realtors. Our first step of the process was to work with Colleen. We met an open house and immediately had a great chemistry. She has great knowledge of the local real estate market which includes not only a professional, but personal insight of the local community. Colleen is not focused on just selling a house. She looks at a property like if it was for her and her family. She pays attention to small and large details that are pros and cons in reviewing a property. This includes cost to make improvements or features that can potentially be of a benefit for the future. The second step included having Brian work hard to close the sale without placing any unnecessary burden on the buyers. He looked for our best interest and fought tooth and nail with the seller's agent to make all necessary fixes/improvements. He continuously kept us informed of all the steps of the process and never left us in the dark. Brian and Colleen completely blew us out of the water with the professional and personal service they offered our family. To this day they continue to keep in touch with us and remind us that we are not just customers but family. The Souza Group is family and we are blessed to be part of this wonderful family. Don't hesitate if you are looking to purchase or sale your property. Go with the Souza Group and be ready to become a part of this wonderful experience and family. God bless you Brian and Colleen Love Armando, Jessy, Gisselle, Lil Mando read more

In summary, Colleen is tremendously experienced and on top of it! After a couple months of searching, we were able to find an AMAZING home at the best possible price. Colleen and Bryan made the home buying process in LITERALLY the hottest market in the country relatively easy. My wife and I purchased our first home in the Fresno area this Spring. We were recommended Colleen by a family member and she did not disappoint! She took our exact needs into consideration, constantly sent us good housing options and whenever we wanted to see a house she was able to get us in at the closest availability. She was realistic, worked with our budget and didn't let us waste any time with houses that would not be worth our while, helped us to put in the most attractive bids that we could comfortably do. In the end it was her experience in the field that got us our dream home! She was able to work with the selling agent of the house we bought and we got the house AT ASKING. We thought that this would never happen in the current market where we had been out bid at less attractive houses by $10 - 20 - $30,000+ Bryan and Colleen have a super efficient and fast technical team, all of our paperwork aside from the final sale was done online, on our phones or computers. It was fast , secure very organized. They even drove out to our current home and dropped off tons of moving boxes. They are top notch I highly recommend them to ANYONE looking to buy or sell a home in Fresno County. read more

The Souza Group did an absolutely fantastic job in selling my home. By far, the best real estate experience I have had. Extremely professional from start to finish. On our first meeting, Bryan and Colleen stopped by our house providing comps, recommendations, and expectations. They have been doing this for a while and know what needs to happen for a successful sale. It is very important to listen to and implement their recommendations. The process was easy due to the many contacts they can provide that do quality repair, upgrades, and required certifications in a timely manner. Their marketing strategy is first class. The photos, videos, and home descriptions were top notch and on every home search site that I viewed, including YouTube. The house was listed on a Wednesday, had 2 offers over asking prior to the open house on Friday, and in escrow by Monday. You could not ask for better results from listing to escrow in 5 days. They have gone over and above what you could expect from any realtor. That is why they are the Top Sellers in the Clovis Unified area. I highly recommend the Souza Group to anyone considering the purchase or sale of a home. Their caring attitude, availability to client, great communication, hard work, and attention to all details made this a stress free transaction. Give them a try, and you will never need to look for a realtor again. They are that good. Many thanks to Bryan, Colleen, and the entire team for their effort and guidance. read more

I've talked to a few realtors to help sell my in law's home. I honestly didn't want to talk to another realtor, but the family suggested talking to Souza Group. I'm so glad I did! :) They responded quickly to my outreach. They were very pleasant to talk to, informative, & were able to meet soon to discuss the possible sale of my in law's home. At our first meeting, they were prepared with a possible appraisal amount, stats about the neighborhood, & had ideas about possible ways to sell the home. They inspected the home, gave us honest opinions, and were respectful of my in law's situation. There was no judgement or negatively from them. They were positive, realistic, & hopeful. Although the plan changed from our original plan from selling as is to remodeling it prior to selling the home, it was the right choice! The home had multiple offers, which were more than listing price! Both Bryan and Colleen were very helpful, educated us, and gave us honest opinions throughout the process. They were also very responsive to my questions. They also referred contractor/owner Gilbert of Cloud9 Construction to help remodel the home & negotiated paying them at close of escrow. I'm so glad the family suggested them! I wish I knew of them when I bought my first home 8 years ago. I definitely recommend Souza Group & would use them in the future! Thanks again Souza Group! read more

There are not enough positive things to say about our experience selling and purchasing a home with the guidance of the Souza Group. From a purchasing perspective - we gave them an idea of what we wanted in our next house and they quickly went to work pulling together potential houses in our desired neighborhoods. They were extremely patient with us as we were deciding if we wanted to participate in the inflating housing market. We're so glad we did. We love our new home. We're so glad we listened to them! We love our new house, it is perfect for our family. From a selling perspective, they treated us like family. We felt as though we were their only client. They dedicated time, energy, and resources helping us show our house at it's maximum potential. Because of their vigorous marketing strategy and their existing relationships there were mere hours between the official listing and several offers. The Souza Group walked us through the pros and cons of each of the offers and within a matter of days we accepted an over that was $10K above ask price. The whole process of buying and selling were made easy because of the knowledge and expertise of the Souza Group. We're happy to be apart of the Souza Group family and look forward to working with them on our future real estate needs. read more

Bryan & Colleen are a blessing and such big-hearted and wonderful people! I purchased this house with them in 2014 and I had such a great experience that there was no question who I would want to help me sell it in 2022 and let me tell you, they STILL exceeded my expectations!!! We started showing on a Friday and with multiple offers coming in over asking price to choose from, the house was sold and under contract first thing Monday morning! Seriously, 3 DAYS... MULTIPLE OFFERS... OVER ASKING PRICE... Every step of the way they went above and beyond to answer all of my questions, give me advice, and encourage me! They helped me with ordering moving boxes, staging, window washing, and all the extras, but I will NEVER forget Bryan running out to his truck to grab a leaf blower to clear off some grass and leaves that blew on my porch before our photography appointment!!! Colleen was my cheerleader the whole way and was such a motivator as I painted & decluttered and staged the home! They both were also super sweet in reassuring my daughter along the way, as well. People like the Souzas represent everything I love and will miss about Clovis! They are a testament to the community and I couldn't have done this without them on my team! read more

The Souza Group is a dream to work with! They have sold two homes for us, and made the process easy, even enjoyable, both times. Bryan, Colleen, and their team work incredibly hard, and smart, for the benefit of all. They come in, tell you what to do to make the home ready for the market, and help in any way they can. Bryan showed up with a team, on a Saturday morning, and got our yard into shape, ordered us moving boxes, cleaned our carpets, offered help packing and moving, and so, so much more. They also advertise like crazy, and they know exactly what they're talking about. They price the home right, get tons of people scheduled to view it, sell them quickly, and our homes both sold over asking price, with multiple offers. Bryan and Colleen treat all of their cleints like family, too. It's been almost 5 years since they sold our first home for us, and they continue to invite us to events they organize, order Thanksgiving pies, and so much more. My husband and I honestly feel like we've made life-long friends, no joke! If you, or someone you know, is getting ready to sell a home, or are looking for your next one, you've found the Dream Team here. The Souza Group is perfection. read more

OMG Thank You Bryan & Colleen of Souza Group! I don't care who your "realtor" is, if you're not using Bryan & Colleen of Souza Group, I promise you're using the wrong realtor. From start to finish they set the Gold Standard! Communication is what I appreciated the most from our experience with Souza group. Any time there was an update as to what was happening Bryan was sure to call us and explain everything. We were even getting messages just to check in on us to make sure we were doing good with all the changes happening. As far as the actual process of selling our home, it was smooth and easy. During the initial consultation they explained how the process would go, they presented their evaluation of your home and what can be done to make it show ready! Clear expectations are set of how the sell would go and the order in which they would happen. They also go above and beyond with all sorts of "customer service" extras that you wouldn't expect from a typical realtor. From profession window cleaning to 200 complimentary boxes for packing to the Souza Crew loading all of our packed boxes and light furniture into our moving truck. Thank you Souza Group! read more

I was referred to Colleen and Bryan Souza by my niece. I was relocating from another state, had already sold my home and was pretty stressed with needing to find a home as soon as possible. Colleen was patient, highly knowledgeable about the Fresno/Clovis real estate area, and the ins-and-outs of buying homes. She was incredibly flexible and accommodating in scheduling showings. She would FaceTime me each time she found a home that matched my needs.   Colleen was professional and responded quickly whether by email or text.  Also important to me was the fact that she put absolutely no pressure on me and provided information in an even-handed, non-judgmental, manner, and was unfazed by my sometimes inpatient attitude.   Not only did Colleen and Bryan help to find the perfect home - they also provided help with the moving!! They absolutely go above and beyond - and I'm so very thankful to them and everyone on their team. Bottom line - I can't imagine having a more positive experience and recommend both Colleen and her husband Bryan without reservation to anyone looking to buy in this highly competitive market.  Thanks Colleen and Bryan!! read more

Best of the best! I live out of town and was fortunate to come across the Souza Group while shopping for an agent to sell my mom's home. I spoke with a few other agents, however was not impressed-same sales approach. From the first conversation with Bryan Souza, I could sense his confidence and expertise. He explained in detail how his team works, and what I could expect. I was impressed because he said, "whether you use me or not, these are the things I think you should ask agents you interview". Following engaging with him, Bryan "kicked in" and really took charge. He provided me with a time line of what I could expect. He identified affordable handymen to get my home on the market within a week. Within a week he held 3 open houses and I had two attractive offers, one over asking. Bryan, went through the contracts, did background on each and then made recommendations. He oversaw all inspections and negotiated expertly in my best interest. All along Bryan was in constant communication, met every commitment and truly deserves every penny of his commission. Don't settle for an average or even a good agent-Bryan and his team are the best. read more

My wife and I have only glowing reviews to share about our recent home listing and sale experience with Bryan Souza and the Souza Group. They were referred to us by a happy client and met with us in our home to hear about our plans and timing needs. They were extremely knowledgeable and caring, while providing detailed strategic instructions to help us get prepared. We had much to accomplish and other competing life demands but they were patient and supportive from beginning to end! We needed some repair and remodel work and they referred us to a great company who, like the Souza Group, provided caring, prompt, and quality service. They provided boxes, sent team members to help us pack, and not only purchased humus for the bedding areas but Bryan spent hours shoveling it himself. They immediately hosted an open house and sold the house on the first day! Their communication and encouragement throughout was impeccable and made the potentially unsettling experience of selling a home after 27 years a relative breeze. We are forever grateful to Bryan and the Souza Group for helping make our dream come true! Dr. Matthew and Judy Norton read more

We chose the Souza Group because we noticed homes in our neighborhood weren't selling with other agencies/brokers. When the Souza Group took over the listing, within what seemed like only days or weeks, homes that didn't sell had "Sale Pending". We found ourselves in the same situation and decided we had to put our trust in them. From start to finish we were number one as their client. There was never a question or concern that was not almost instantaneously answered. With their tutelage and hard work for stellar showmanship our property always showed at its best. Their use of innovative techniques such as the 360 deg. Matterport video process was a most stunning and effective sales tool. Once in negotiations and bottom-line offers the Souza's experience and expertise was undeniable. The Souza team always has very accurate and concise market data that supported our listing decisions. Oh, and did we mention that our final sale came very close to our initial price 6 mos. ago (before the pandemic). Bryan, Colleen, and team, we can't thank-you enough for all your help. We will always be a part of the Souza family. read more

I can't express how thankful I am to have found The Souza's! My husband and I were interested in moving to Clovis after falling in love with the area driving through on vacation, and it was just such a blessing that I was able to find the Souza's online. I contacted them and Colleen got back to me within the hour. She was able to tell me all about the area and you could really hear in her voice how much she loves it here. Their website has so much information that helped get us excited to meet up in person and view homes with her as well. When we drove up to the area from so cal, Colleen was sure to have a beautiful plan laid out for us and had cleared her entire morning and afternoon just for us. While showing us different houses she was able to tell us all about the area and the schools. She was able to pick up on what sort of house would be perfect for us and by the end of the day we had found our future home! Through escrow she was quick to help and answer any questions we had, and even came to a walk through with the builders with us. Thank you so much again for helping us find and get our dream home! read more