WARNING- RIPOFF - DO NOT BELIEVE A WORD OUT OF THEIR MOUTHS. GET ESTIMATES IN WRITING!! I HAVE DONE…read moreALL OF MY BUSINESS FOR 5 YEARS AND NOW THIS IS HOW THEY TREAT ME. I had 2,000 business cards printed with my own specialty paper. I was charged $61.96 for cutting and set up. This is outrageous!! Beth, the manager admitted that the receipt was entered incorrectly. I was charged for 4 set of fees when I only should have been charged for one. I was charged 8 single cuts x $1.75. 4 times! It should only have been once.

For about a year now, I've been coming here monthly to print calendars for work. I've had helpful…read moreand patient help every time I've come in. I'd like to mention Joe specifically. Today he helped me print off a number of tricky documents that kept changing their sizes when transferred from my laptop/USB to his desktop. He was super patient and gracious with the extra time it took. I would highly recommend this location to anyone looking for a print/shipping store.

This company has loaded my package on a truck, driven it out to my town, not attempted to deliver…read moreand then driven it back to Eau Claire. 4:13 AM On FedEx vehicle for delivery EAU CLAIRE, WI 8:04 PM Operational Delay No attempt made, delivery scheduled for next business day EAU CLAIRE, WI 8:06 PM Arrived at FedEx location EAU CLAIRE, WI 8:16 PM Delay Package delayed EAU CLAIRE, WI Friday, 9/30/2022 1:45 AM At local FedEx facility EAU CLAIRE, WI 1:49 AM On FedEx vehicle for delivery EAU CLAIRE, WI 7:28 PM Operational Delay No attempt made, delivery scheduled for next business day EAU CLAIRE, WI Saturday, 10/1/2022 2:38 AM At local FedEx facility EAU CLAIRE, WI They have done the same thing to a package my wife is waiting for.

Talk about above & beyond! I called Vorinna on Nov 29, 2017 and needed a huge favor! Our company…read moreneeded a multi-million $ bid printed, put in envelopes, labeled, a CD burnt and delivered to Ft McCoy contracting office by 2:30 pm CT (mind you I called her at 11:30 am CT) there was a foul up with our original submission (things happen! Just have to find a solution). Well this time Vorinna gets all of the accolades; she made it happen!! Thank you, thank you; Vorinna!!!!! I can say with confidence that Safe Ship is the go to place for that personal service! #thatswhywelovesmallbusinesses#

I stopped in to ship out a couple items that they boxed up for me and the price was good. The…read moreservice was excellent. And my package got to my location in the promised timeframe and there was no issues. I would highly recommend using this Little shipping company. I had no issues.

We hired Metcalf for our recent move including packing and unpacking. Unfortunately we wete highly…read moredisappointed. For one, they charged us $2000 more than the estimate. We were told they try and get the estimate within 10% yet this is a 30% increase. We specifically requested an in person walk through ( versus a remote walk though) so they could actually see what needed to be moved to aid them in giving us an accurate estimate . A slight adjustment is to be expected but $2000 is extreme. It is not our fault they miscalculated. We would've gone with a different mover if Metcalf quoted us as much as they are charging now. It makes it seem as if they under bid to secure the job and then charge far more afterwards. Additionally, when we walked through the house after they packed it, several drawers in the kitchen had been left unpacked and totally full. Storage in the family room built in still had items in it. Also, we have missing items including fine dining silver (a wedding gift) and jewelry among other items. Lastly, one of the movers became very argumentative with us after he ripped up the plastic floor protector and refused to put it back down even though they were still moving boxes into the house. Even the other movers were confused by this man's behavior- it was very strange and totally inappropriate. On the plus side, most of the movers were very nice and hard working. The 2 gentlemen who came to unpack were exceedingly nice, worked hard and had great attitudes. Again, the list of the items which may not be replaceable is making this move very difficult. Moving is hard enough as it is, there shouldn't be major issues like these from a company that charges thousands of dollars to supposedly make your move easier . We cannot in good faith, and would not recommend Metcalf Moving and Storage.

Ryan took the initial survey and he was great, friendly, and professional. The day of the move…read morethere were two movers - one tall guy and another shorter guy. I never got their names. The tall guy was overall very abrasive from the start, while the short guy was always really friendly. One of the first things the tall guy said was that we wouldn't make the estimated time and he didn't understand how it was determined, etc... (spoiler: we made time). While moving, I heard a loud noise, like something falling down all the stairs. I asked if something broke and they said "nope, nothing broke." (See attached picture, showing broken piece off of an expensive table). When we finished moving to the new place, I tip handsomely (as I always do) and that did seem to change the tall guy's demeanor.

hung up on my when I called to ask about my package. transferred me to support when all I wanted to…read moredo was talk to someone at my local hub. Wouldn't let me even finish my sentence.

This was the most helpful FedEx store I've ever been to. Vinny, Mai Der and Liz took care of what I…read moreneeded right away and were friendly too. I would never go anywhere else after visiting this store today for the first time

I LOVE this UPS store. They helped me through a crisis with a guest who was visiting the Mayo…read moreClinic and through many errors by many people here the scooter did not make it to the plane when they left. She was very dependent on this scooter. American Airlines was kind enough to ship it for free and Adam was the kind agent at UPS that crated it up. I have had many unique guest issues as I work at the Towers at Kahler Grand but they have always been able to resolve them!

Dropped off package last Sat 10/7 supposed to be shipped on Mon 10/10. Instead shipped on 10/11…read more Package still not delivered Will NEVER use UPS again. Going to FedEx or DHL

They claimed my package to be delivered but it never came then they tried to cover up the fact that…read moreit never came. Scum

I've been there twice now, and I was impressed with how quickly they handle things. They did not…read moredo anything special - friendly, timely service and my expectations were met. Then again, that is relatively unique in quick print and deliver business.

I recently used DocuCopies to print an autobiography that I had written. The process of uploading…read morefiles to their system was easy for a non-technical person like me, the pricing was fair, and the customer support (Kara) was excellent. Most importantly, the final product was something I was very proud to present to friends and family, Print quality, paper quality, binding......all excellent. What a great company to find.

Docucopies is amazing in all areas! I've used them for many years for employee benefit…read morecommunications. The website it very easy to use, and they've been kind to call if they have a question. Yesterday, the Friday before Memorial Day, I was almost in tears. I had a rush order I needed delivered by the day after Memorial Day. When I say they put for extra effort, I have no idea what kind of mountains they moved to get it done. I've forever grateful.

FedEx came through. I had to send an oversized Mother's Day card and the staff made sure everything…read morewas handled right and would arrive on time. Friendly service and helpful guidance!!

I am a composer. This is my "go to" place to have my music copied and Lisa is the best. I can leave…read moremy music to be copied knowing that it will always be completed properly and in a timely manner!

Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

My wife and I used this service last year when we purchased our house. We were sent 3 of the…read morelaziest people I have ever seen, they could not cube out a van to save their lives. My brother-on-law moved 3 trailers full of stuff, going back and forth from Hugo to Blaine before they even got to my house the first time, we all left at the same time. I think they were intentionally slow so they could charge us 4x's the amount quoted to me for an entire day (which is only 4 hours for them). They also broke multiple items, even with their "insurance" I was not reimbursed for anything. I also had to have them correct the contract 5 times before they actually got it correct. This company is horrible, if I could give them negative stars I would. This company is so crooked they are a circle! Response: your crew did not take an unpaid lunch break, it was included in the time they added to my bill at the end. They also very much pressure me to tip them because, as they put it, "This company does not pay us very well." Not only was I quoted roughly $1500, and it ended up costing me almost $5K for the service, I ended up tipping them because they know where I live and I didn't want anything to happen to my wife, and your crew took more breaks than they actually worked. Regardless of what you say, your company is crooked, incompetent, and needs to be put out of business. My next report is to the BBB!