I could not be happier with Estes. They called 3 days ahead of time and when I brought up weather…read moreconcerns, they agreed to a later date. On the date of the drop off they communicated very well. Adelaine called ahead of time with confusion on directions. We worked it out. There were issues with bad footing for the truck, but she improvised and made the day a success. I could not be happier.

Perfect experience with Estes Eau Claire. Updates were provided via text. I also received a call…read morefrom Zack the day prior to the shipment confirming location, time of shipment and accessibility of an over the road truck. Delivery window was 1-3pm and delivery arrived at 12pm. Boxes were in perfect condition. The delivery driver, Jason brought the 4 boxes into my house. Very polite and professional delivery. A perfect experience!

Always a QUICK stop! Excellent service. They had everything I needed and my package was delivered…read morequickly.

UPS store . Please ignore the previous review. I didn't realize you were separate from delivery. I…read morehave always had excellent service with the store.

I had a great experience at the UPS store in Rice Lake, WI. I could tell this is a very busy store…read moreby the amount of shipments piling up in the back of the store. Not to mention, I believe the closest store is several miles away. I didn't use this UPS location for shipping service but used them for the Notary service they provide which was just $5. I did call ahead to mark sure they had someone available. I walked into the store and grabbed a spot in line. When it was my turn I asked for the Notary. The nice attendant behind the counter called the notary and actually grabbed a stool from behind the counter for me to sit and wait. I observed the two women behind the counter working and interacting with the steady flow of customers walking in for various things such as shipping, printing copies and finding shipping boxes for shipments. They were both very professional and gave great customer service. The Notary came out a few minutes later, checked my ID, quickly and professionally notarized the document. His name is Vishal I believe. Very friendly and kind. If you're looking to utilize any UPS service, this is a great location.

Ever since this location came under new ownership, the customer service has noticeably declined…read more Unfortunately, this experience was no exception. After leaving the store, my daughter realized she had forgotten to scan an additional parcel that was inside a package she had already processed. While she understands the mistake was her own, the way she was treated when she returned was completely unnecessary and unprofessional. She simply asked if it might be possible to locate the two packages she had dropped off about an hour earlier, which were still in the brown shipping bags with her name on them. Rather than receiving a courteous response, she was met with rudeness and a dismissive attitude. Mistakes happen, and she accepted responsibility for hers. What was disappointing was the complete lack of customer service, professionalism, and basic human kindness. A little patience and courtesy go a long way, and unfortunately, those qualities were missing from this interaction.

Super friendly and so convenient! Used to have to literally drive miles to get to a post office,…read moreetc. Now I can walk there. Tons of services including shipping, mailbox rental, shredding, laminating, notary, passport photos, faxing, scanning, gifts, etc. Locally owned by a family who's lived in the area their entire life.

From the owner: Mail N’ Ship is a locally owned - packing, shipping (FedEx, UPS, USPS), boutique-style shipping and…read morebusiness services center dedicated to making everyday tasks easier, more efficient, and even enjoyable. We offer a thoughtfully curated range of services including packing, shipping (FedEx, UPS, USPS), mailbox rentals, notary, laminating, shredding, passport photos, faxing, scanning, and unique gift items all under one welcoming roof. What sets us apart is our attention to detail and commitment to customer care. Whether you're mailing a package across the globe, renting a secure mailbox, or simply stopping in for a quick fax, we ensure every interaction is clear, professional, and personalized. Our space is designed to feel like your “away-from-home” office efficient, friendly, and always ready to help. At Mail N’ Ship, we don’t just move packages, we build trust, simplify errands, and support our community with services that are as reliable as they are refined.

Horrendous experience working with these people. They first wanted to charge over $500 to ship an…read moreitem UNDER freight weight. They then told us we had to hand palletize the item and bring it back in another day. After complying with their demands they refused the package saying they had no way of handling it. They then said they could schedule a pick up but another day but that I had to bring it back but they refused to insure the item. This after saying they wouldn't ship it. The older female working then jumped in saying the whole item was too large and it must be taken directly to the main fedex hub but when I called Fedex they told me Pakmail was the place they would pick it up. I wasted shipping days, 110 dollars on supplies to pack it as they demanded and I still haven't been able to ship it. I was able to contact UPS and found the shipping actually came to $197 dollars and they would come directly to my home and take care of everything for me. I found them to be rude, unhelpful and their lack of knowledge is a disservice to all. Cut out the middle man folks....

One star is pretty generous. The man at the counter was really grumpy and rushy. In his rush,…read moredespite me being the only one in the store, shipped all of my books to the wrong place. I had the labels with the book but he decided it would be cool to ship two books to the university and one to Amazon when that was backwards. This place can suck it!! I will not be going back. THANKS FOR NOTHING PAKMAIL!

Sorcha was at the counter and immediately solved my problem. I was in and out in less than 5…read moreminutes.

Ryan and Kelly are so easy to work with. They go above and beyond my expectations every time I use…read morethem. They are a very important part of my business's success! Tammy