Always a QUICK stop! Excellent service. They had everything I needed and my package was delivered quickly.

UPS store . Please ignore the previous review. I didn't realize you were separate from delivery. I have always had excellent service with the store. read more

SUPER POSITIVE EXPERIENCE. Last week I had to return a 10x20 foot pop-up tent that arrived too late for our scheduled event. It also had arrived with the packaging damaged at both ends. It weighed over 100 pounds, and had shipped from Los Angeles. Shipping it back was going to be a challenge, just to get the package into the trunk of my car. An older gentleman (another customer) helped me load it onto a cart to get it into the store. The three associates there then went into action, and they were phenom. They took charge of packaging it up, taping and putting special VERY HEAVY stickers on it, things like that. They handled all the paperwork, even made me a photocopy of what I signed when I asked. In short, I was so impressed with their high customer service orientation and work ethic, that as I was driving home, I passed by Perkins, and I went in and bought each of them a $10 gift card. read more

I had no issues here. In fact, it was a simple and frictionless experience that'll bring me back to ship more items. COVID regulations require masks and social distancing. I walked in with an torn open box of batteries ready to return. I had a return shipping label from Amazon but hadn't even printed it out. Needless to say I was unprepared. This wasn't a problem for the helpful clerk. He had me email the return label to that specific UPS Store email and printed the label out for me, and got me cheap yet suitable packaging for the torn open box of batteries as well. After paying for the package and printed label (roughly 3 dollars) I was assured everything was taken care of and no more than four minutes later i was out of there. So quick! I'm convinced I could bring in a lawnmower and they'd assure me they could handle it. read more

Would highly recommend!! I went to the UPS store in Eau Claire to return a damaged umbrella from amazon. My box was ripped & untaped and I did not print return label. The young associate assured me it was no issue and quickly showed me how to forward my label from my amazon account. Within 5 minutes she had printed my label and measured the umbrella. All I had to do was type in their email and buy packaging, I was amazed! Will be back to ship in the future:) read more

I have been trying to get help tracking a package and all I get was we cant help you. My package has been stuck in Oak Creek for 5 days and no one can tell me why. Do not use this store, ship FedEx. read more

I am hearing impaired and have trouble breathing due to Hypoxia. When I went to the UPS store the other day to send a package the clerk talked softly under his mask. I could not hear him. I told him I was hearing impaired and had a breathing problem, so I had to remove my mask. He got impatient with me and demanded I put my mask on. I reiterated that I could not breath and another customer had to defend me to say that I was exempt from wearing a mask due to medical reasons. The clerk then put my package through but charged me the maximum amount without asking me what duration shipping I wanted. Will NEVER go there again. I believe they are disrespectful to handicapped individuals and deceptive with your CC. If there was a lower rating than One star that is what they would get. read more

usually get an informing note if I missed the first time they send it but I didn't receive any for two of my recent orders................................................................................................................................ read more

needed help with a fragile shipment, was told to go elsewhere before employee even new what I needed, they offer packing and are supposed to be shipping experts but did not even take the time to find out what I actually needed before telling me I needed a freight company which I'm pretty sure UPS is, thought it would be good to support my local businesses but boy I feel like I was an inconvenience and not a welcome customer. Too bad. read more