This company has loaded my package on a truck, driven it out to my town, not attempted to deliver…read moreand then driven it back to Eau Claire. 4:13 AM On FedEx vehicle for delivery EAU CLAIRE, WI 8:04 PM Operational Delay No attempt made, delivery scheduled for next business day EAU CLAIRE, WI 8:06 PM Arrived at FedEx location EAU CLAIRE, WI 8:16 PM Delay Package delayed EAU CLAIRE, WI Friday, 9/30/2022 1:45 AM At local FedEx facility EAU CLAIRE, WI 1:49 AM On FedEx vehicle for delivery EAU CLAIRE, WI 7:28 PM Operational Delay No attempt made, delivery scheduled for next business day EAU CLAIRE, WI Saturday, 10/1/2022 2:38 AM At local FedEx facility EAU CLAIRE, WI They have done the same thing to a package my wife is waiting for.

Talk about above & beyond! I called Vorinna on Nov 29, 2017 and needed a huge favor! Our company…read moreneeded a multi-million $ bid printed, put in envelopes, labeled, a CD burnt and delivered to Ft McCoy contracting office by 2:30 pm CT (mind you I called her at 11:30 am CT) there was a foul up with our original submission (things happen! Just have to find a solution). Well this time Vorinna gets all of the accolades; she made it happen!! Thank you, thank you; Vorinna!!!!! I can say with confidence that Safe Ship is the go to place for that personal service! #thatswhywelovesmallbusinesses#

I stopped in to ship out a couple items that they boxed up for me and the price was good. The…read moreservice was excellent. And my package got to my location in the promised timeframe and there was no issues. I would highly recommend using this Little shipping company. I had no issues.

We hired Metcalf for our recent move including packing and unpacking. Unfortunately we wete highly…read moredisappointed. For one, they charged us $2000 more than the estimate. We were told they try and get the estimate within 10% yet this is a 30% increase. We specifically requested an in person walk through ( versus a remote walk though) so they could actually see what needed to be moved to aid them in giving us an accurate estimate . A slight adjustment is to be expected but $2000 is extreme. It is not our fault they miscalculated. We would've gone with a different mover if Metcalf quoted us as much as they are charging now. It makes it seem as if they under bid to secure the job and then charge far more afterwards. Additionally, when we walked through the house after they packed it, several drawers in the kitchen had been left unpacked and totally full. Storage in the family room built in still had items in it. Also, we have missing items including fine dining silver (a wedding gift) and jewelry among other items. Lastly, one of the movers became very argumentative with us after he ripped up the plastic floor protector and refused to put it back down even though they were still moving boxes into the house. Even the other movers were confused by this man's behavior- it was very strange and totally inappropriate. On the plus side, most of the movers were very nice and hard working. The 2 gentlemen who came to unpack were exceedingly nice, worked hard and had great attitudes. Again, the list of the items which may not be replaceable is making this move very difficult. Moving is hard enough as it is, there shouldn't be major issues like these from a company that charges thousands of dollars to supposedly make your move easier . We cannot in good faith, and would not recommend Metcalf Moving and Storage.

Ryan took the initial survey and he was great, friendly, and professional. The day of the move…read morethere were two movers - one tall guy and another shorter guy. I never got their names. The tall guy was overall very abrasive from the start, while the short guy was always really friendly. One of the first things the tall guy said was that we wouldn't make the estimated time and he didn't understand how it was determined, etc... (spoiler: we made time). While moving, I heard a loud noise, like something falling down all the stairs. I asked if something broke and they said "nope, nothing broke." (See attached picture, showing broken piece off of an expensive table). When we finished moving to the new place, I tip handsomely (as I always do) and that did seem to change the tall guy's demeanor.

This was the most helpful FedEx store I've ever been to. Vinny, Mai Der and Liz took care of what I…read moreneeded right away and were friendly too. I would never go anywhere else after visiting this store today for the first time

I'm here monthly, so my expectations were already set "high"; otherwise would have rated as Far…read moreExceeded Expectations. Vinny, Mai Der, Liz, and new teammate Larry always see super-efficient, responsive, professional, and friendly.

Dropped off package last Sat 10/7 supposed to be shipped on Mon 10/10. Instead shipped on 10/11…read more Package still not delivered Will NEVER use UPS again. Going to FedEx or DHL

Always fast and friendly service. Ample parking. Right next to Pizza, Pizza if you're hungry.read more

They claimed my package to be delivered but it never came then they tried to cover up the fact that…read moreit never came. Scum

I've been there twice now, and I was impressed with how quickly they handle things. They did not…read moredo anything special - friendly, timely service and my expectations were met. Then again, that is relatively unique in quick print and deliver business.

Docucopies is amazing in all areas! I've used them for many years for employee benefit…read morecommunications. The website it very easy to use, and they've been kind to call if they have a question. Yesterday, the Friday before Memorial Day, I was almost in tears. I had a rush order I needed delivered by the day after Memorial Day. When I say they put for extra effort, I have no idea what kind of mountains they moved to get it done. I've forever grateful.

They did an amazing job on a 80 page double-sided color print job and were literally 1/3 of the…read moreprice of the big shops out there. Very happy I found them! Will definitely use them again! Turn times were right in line with what their online calendar expected. Was an "out of state" print job for me but arrived perfectly packed and collated the way I ordered it. Thanks so much DocuCopies!!

FedEx came through. I had to send an oversized Mother's Day card and the staff made sure everything…read morewas handled right and would arrive on time. Friendly service and helpful guidance!!

I am a composer. This is my "go to" place to have my music copied and Lisa is the best. I can leave…read moremy music to be copied knowing that it will always be completed properly and in a timely manner!

Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

I've used them about 8yrs ago just to load and it well. Therefore, I thought this round would be…read morejust as pleasant. Sadly, it could have been better. Pros: -1 My slot was originally at 8:30a, but with days notice I needed to start earlier, and they were able to move it up to 8am. 2- Each individual I spoke to on the phone when setting up the appointment seemed patient, was helpful, and never came off pushy like movers can (at times). 3- The 3 guys sent were overall respectful. The lead seemed to have his stuff together and knew what he was doing, the other two (who he said were newer) weren't as efficient, but again respectful. Cons: 1- Service was from 8a-11a for the equivalent of a studio. 2- They came 15mins late, the commute between the two locations should have been 15mins but ended up being 30 because they had to stop for gas. Unfortunately when they arrived a garbage truck was now blocking the loading dock so that added another 10mins, and another 5-10mins was lost because toward the end of the job I went to my car and when I returned the lead mover was just standing outside the unit because "the door was locked", which it wasn't. He just didn't use his muscle to push open. So in all, over 45mins of wasted time, which costed me. 3- When I questioned their timing, I was told it's because I had a lot of boxes. To be fair, I did, but they were mainly smaller boxes (like for shipping). If anything i think they dragged their feet to milk the time which is very unscrupulous. 4- Their failure to used a door stopper in the beginning resulted in the unit door being scratched, which one guy tried to convince me was there before . FALSE! Anyway, the damage was shared with CMM, but there was never follow-up. Ultimately, maintenance repainted it. 5- Despite boxes being labeled for the rooms they belonged in, they paid little attention. For example those for kitchen in bedroom. 6- I ended up having to help move the dresser since it wasn't placed where I requested. By the time it was realized 2/3 of guys were at the truck and lead asked if I could help. Since I was paying for the service I would have rather not, but it was easier than having to do it alone later. Perhaps I should send them an invoice. 7- Before they took off, I wanted to just to take a peak at the back of the truck to ensure nothing was left behind. The reception to that request was odd. I mean whats the big deal?! Ultimately I went and ensured. 8- In all the delays costed me and I paid about $300-$400 more than anticipated. Funny thing is the lead kept stressing the whole gratuity thing at the end. I gave them each $20 and the look I got seemed like it wasn't enough. It instantly left me wishing I had given ZERO. My last thing which is more of a suggestion, CMM should consider investing in tees or some branded merch for their staff. Having guys show up in sneaker, crocs, and street clothes really didn't provide a professional look which yes, is possible for movers.