I've been a loyal customer since 2003, which is why this experience was especially disappointing…read more Unfortunately, the front desk person, Victoria, was not very welcoming when I called to let them know I would arrived about five minutes late due to traffic. Instead of showing understanding, I was questioned on the phone in a way that felt unnecessary and unprofessional. A little more courtesy and flexibility would go along way. That said, the hair stylist, Chloe, completely turned the experience around. She was absolutely wonderful--patient, kind, and very engaging with my 5-year-old during her appointment. She made my child feel comfortable and at ease, which I truly appreciated. Her professionalism and warm personality stood out and made the visit worthwhile. Gladys Johnson

It is run like a well oiled machine. Everyone that works there contributes to a great experience!read more

Had my first appointment at Vivid today with Lily and it was fantastic! The decor in this place is…read moreso different than any other salon I have been in! I only needed a cut and toner this time around but can tell Lily knows her stuff! Will definitely be back soon!

Love my color! Talented stylist!…read more I hadn't cut my hair in over a year so it was more than halfway down my back, and I haven't had highlights in 8 or 9 years and was desperately missing color. A coworker recommended this place based on Tik Tok and I checked out reviews before booking. I was there for about 4 hours including maybe 5-10 minutes waiting to get started and the wait to sit with the color before washing. There is parking in front and on the side of the building. When you enter, there are a couple of chairs, coat rack, and snacks while you wait. There are 5 or 6 salon chairs plus 2 for washing and I think there was something else in the back. Oh and the bathroom is nice too. The staff are friendly and everyone walked out of there with great hair. I was a little nervous at first because my stylist looks so young and I thought he might not be as experienced, but Dan is one of the top 2 stylists who have worked on my hair across 4 states. We talked through what I wanted with length, style, and color throughout the process. He did a rough cut dry first, worked on partial balyage caramel color, and then finished cut to frame my face. He and a woman washed my hair. Both were very gentle, which I appreciate. In the end, the length is just right, the color is gorgeous and even spread, and he curled my tips for a very pretty look. My only complaint is I didn't have anywhere to go afterwards to show off my hair, so I had to text everyone a picture :-) KUDOS TO DAN!!

I had made a last-minute appointment for my color and cut, and Angie was the stylist available, did…read morenot know who she was, but the receptionist highly recommended her, when I went for my first appointment, everyone was so friendly and nice, the salon is beautiful and people just seemed super nice. I showed Angie exactly what I needed, and she gave exactly what I showed her. She is awesome! GREAT 1st time experience loved it!!!!!!

Angie is a wonderful and personable stylist. I had something come up and couldn't make my…read moreappointment and called but didn't get any voicemaiil to leave any message since I needed to reschedule(also it was a holiday weekend). I think as someone who's worked in a salon before, the person who is the first person you see when you come in as in the salon coordinator, should really be warm and friendly which is not something I got when I first arrived there at my last appointment. I was also met with an attitude when I called to ask if I could reschedule my appointment which is not cancelling. from someone who's worked at a salon before, I think that they need to really reco who they hire for a salon coordinator at the front desk.

If you're looking for a fantastic salon experience and an even better hair style, look no further…read morethan Salon L in North Wales and stylist, Michelle! I just moved here from CA and was so concerned I wouldn't find anyone to cut my short hair. Then I came upon this marvelous salon where I met a fabulous staff, was shampooed and pampered by Shaina and then received a fantastic precision haircut from Michelle. I feel like I've found a new home!

Beware of Michelle. She RUINED my hair by putting me under heat for an hour with bleach (which I…read morelater found out to be a stylist BIG No-No), overcharged, and was just so incredibly rude, almost like a bully in the way she talked to me. The first time I went to her, she called it a corrective process because she was fixing my hair, so about $280 + tip later, I was so much more blonde than the picture I had shown her and my bright blonde highlights didn't even start at the top of my head and were brassy. I went back for her to tone them down about 3 days later, booking it as a corrective color, and she said I had to pay $30 for the glaze and softening, because she could have done that the first time around if I had more time to stay past the 3 HOURS I was already there! I told her that I needed to go home and let my eyes adjust to the color before figuring out if I needed anything. I should 100% never have been charged that $30, but paid it to keep the peace. So for over a month and a half, I had hair that was still too blonde. When I booked my second appointment, I booked a root color and asked if Michelle could add a few lowlights to offset all the blonde, and she did, basically turning my hair now brown with only a hint of blonde showing. When I got home, all I could see was that my hair was brown and thought that I have now paid too much money to NOT get what I want for the second time! So I called back and asked if someone there, that didn't even have to be Michelle, could make my blond stand out more, and the girl at the front desk said Michelle would call me back. When she did, right away she was making excuses about how my hair is a work in progress and how now this is the second time I'm calling to correct her work, and I said to her that I just want brown hair with blonde highlights and that I'm paying too much money each time to not get what I want and not loving my hair! Then Michelle said ok, then why don't we do this - since you seem to have to come back every time, then I'll just reimburse you for your hair and you can find someone else to go to! When I said that sounds great, she said, "Ok I'll talk to my boss and we'll refund you!" And hung up on me! Fast forward to 6 months later and MY ENTIRE head of hair has broken off and is the most damaged it has ever been. I have never been put under heat for my blonde highlights, but Michelle did, and I was under heat for close to an hour. What I found out later by other stylists, was that should have NEVER happened. NEVER EVER should you put tons of bleach on someone's hair and then keep them under heat for any period of time, let alone an HOUR because she said the "blonde wasn't lifting!" She completely destroyed my hair. I always had fine hair, so there wasn't a need to ever put me under heat with bleach, and now it's so thin and broken, to where I'm actually embarrassed. I'm appalled at Michelle's lack of knowledge or professional care about my hair, and what she did to it, as a supposed "veteran" hair stylist.

Came here on a Groupon and found this place super clean and brightly lit. Making the appt was easy…read more I was coming from the south so it was a hike to get up here. However if you have a car, it's totally worth it! You save so much even if you don't use a Groupon. My hairstylist was amazing, evaluated my hair, gave me what I wanted and made several suggestions that helps with my texture. I will definitely return again and try their color service!

I have been going to Enigma Spa and salon for the past four years. At the spa I've gotten my micro…read moreneedling done also facials and I love the work that they do. I love that they have packages for microneedling and also have seasonal packages. Enigma salon is my go to, Natalia does my hair and my daughter's hair. I refuse to go anywhere else to touch or cut my hair. She is the only one I let cut my hair. She is always so sweet so kind and she listens to what you want and does such a beautiful job. I always feel like a new version of myself coming out of there after she's done my hair. Front desk is also a lovely woman! Highly recommend Enigma on Bustelton ave xoxo

I absolutely LOVE Hot Waves Salon, which is located in the heart of South Philly. I live in the…read moreneighborhood so it's an easy walk from my house, but it's also close to Broad Street and public transportation if you're coming from other parts of the city. All the women who work at Hot Waves are talented and friendly - everyone feels like a friend. Laura cut my hair today and I don't think I have ever been so happy with a cut and style in my life! She took the time to understand my hair needs to make sure I had the best style for my hair type (I have long, thick, wavy hair that can be tough to style) and I could not be happier with the results! Laura is a miracle worker. Their prices are also VERY fair, especially for a salon in the city, and they are not pushy at all when it comes to add on services or product. I can't recommend Hot Waves enough - in my opinion, it's the best salon in the city.

I'm pretty happy with my blowout from Dina! Not only was it super easy to schedule fairly last…read moreminute (a couple of days before the event), but they were open on Sundays, parking right out front unmetered was a cinch AND the price was right. I have super thick, longer hair, so it wound up being the "and up", but still pretty reasonable! Also, I'll admit I left it in waaaay longer than I should've, and there were STILL some curls by the time I washed. The look wasn't as full of volume as I've gotten before elsewhere, but that's actually what I wanted, and what I had asked for...more beachy long curls than old school classic curls. Dina created that for me. Conversation was great and we had the place to ourselves on a Sunday afternoon. It was lovely! I'll definitely be calling Dina again for my next event. Everything was right on!

I came across this place and inquired to get the eyelash done…read more Technician was very pleasant and nice She took her time to do the job with perfection! Made me feel really comfortable, almost(?) fell asleep several times Place is clean, neat and beautifully decorated Highly recommended!!!!!! I will definitely go back for more services and refill!

Tried this spot for a waxing. Highly recommend. Christy was friendly and efficient! The pricing…read morehere is really competitive. The service was provided in a relaxing atmosphere. Give this spot a try

I read the most recent comments and had to chime in…read more I've been coming to Salon L Manayunk for many years, even before they moved to their current location and I continue to be pleased with the level of professionalism and skill set of the stylists. The salon is respectful of your time and does not double and or triple book their stylists so you are able to get in and out within a reasonable amount of time, receive quality service and not feel ignored or rushed. There have been times when stylists have moved on and the front desk staff made every effort to ensure I was paired with a stylist who specialized in working with curly hair. The owners have worked hard to provide an upscale and relaxed experience that is consistent. The salon is clean, calming and soothing without the threat of children / pets destroying the environment. Please be aware before booking your appointment - Salon L is not a daycare center so if you're asked to remove a disruptive situation, please understand the request - as I personally don't want to be forced to endure the pain. I also am a person color and have never faced discrimination or racism while visiting this establishment. That's my two cents...

Really wasn't happy with my cut. I'm nervous in hair salons. I don't know what to ask for I am not…read morecomfortable in the chair I don't understand at all the culture but I needed a hair cut. It's been a couple months I hate it still I can't style it I look at it and cry. Probably all my fault cuz of how I asked to have it.m cut