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    Essential Auto

    5.0 (2 reviews)
    Open • 7:00 am - 9:00 pm

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    9 months ago

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    2 years ago

    Bought a ford c max from him Very communicative. Honest person to work with and will consider him again in the future

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    Auto Republic Fullerton

    Auto Republic Fullerton

    (780 reviews)

    My mom and I recently purchased a car and had an excellent experience thanks to Mark. From the…read moremoment I walked in, he was friendly, professional, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. What we appreciated most was that Mark was honest, patient, and never made me feel pressured. Buying a car can be stressful, but he made it easy and enjoyable. His knowledge, great customer service, and dedication to helping customers truly set him apart. Thank you, Mark & David for making this such a smooth and positive car-buying experience. I highly recommend working with them if you're looking for a vehicle!

    I understand that I purchased a used vehicle, and I knew it wouldn't be perfect. However, I've had…read morethis Acura for less than two months, and I've already experienced multiple issues. That's extremely disappointing, especially after spending my hard-earned money. When I called to discuss my concerns, I felt rushed off the phone and was told someone would call me back. That never happened. The service department was not helpful at all--I felt like the only concern was getting my money and sending me on my way rather than addressing the problems with my vehicle. If you're considering buying a car here, please do yourself a favor: start the car yourself, test drive it thoroughly, inspect everything, and don't feel pressured to make a purchase. The sales team seems focused on making the sale, but once you've signed the paperwork, getting help becomes much harder. Now I'm stuck with a car that's giving me problems after less than two months, and I still don't have a resolution. I expected much better customer service and support after the sale.

    BMW of Buena Park

    BMW of Buena Park

    (1.6k reviews)

    Ken was able to address my issue in short order. Very helpful!! reprogrammed a new key to my new…read morevehicle. Thank you so much.

    From the moment I walked into BMW of Buena Park, Daniel G. was cheerful, enthusiastic, and…read moregenuinely ready to help me purchase my vehicle. He was approachable, attentive, easy to communicate with, and consistently quick to follow up whenever I had questions. His positive attitude, professionalism, and ability to make customers feel comfortable reflect the qualities of someone who represents the BMW brand exceptionally well. I initially worked with Edgar, who truly bent over backward to earn my business. Even after I explained that I had already selected a vehicle from another dealership, Edgar remained respectful, confident, and determined. He thanked me for the opportunity and invited me to return so they could reevaluate my trade-in and determine whether something in their inventory could match--or even beat--the other offer. He ultimately delivered exactly what he promised! Edgar demonstrated initiative, persistence, accountability, and excellent problem-solving skills. Rather than giving up on the opportunity, he listened carefully, understood what mattered to me, and worked hard to create a better deal. That level of ownership and commitment is rare. Both Daniel and Edgar provided outstanding customer service and treated me like a valued customer--not simply another sale. They demonstrated strong communication, integrity, teamwork, emotional intelligence, and a genuine customer-first mindset. These are leadership qualities that BMW of Buena Park should recognize and reward. Both gentlemen would be tremendous assets in positions of greater responsibility. Compared with the mediocre service and customer support I received at BMW of Monrovia, the difference was night and day. Daniel and Edgar set a much higher standard for professionalism and customer care. I recommend BMW of Buena Park without hesitation. Thank you, Daniel and Edgar, for going the extra mile and making this such a positive experience. I will definitely return when I am ready to purchase another vehicle!

    Tesla - Buena Park - Cybertruck

    Tesla - Buena Park

    (530 reviews)

    So far, so good! Walked in to get some info, and walked out the next day with a new car. Score!…read more Tesla seems to offer really good deals from time to time, and they sold us on the model 3. The whole process was so easy, and hard to turn down. Rich, I believe, was our dealer and we had a great experience with him (sorry for all the silliness!). He walked us through the whole process, then connected us to the Tesla app to finish our application. By noon the next day, our car was already ready! Everyone here is very friendly and nice. Never has getting a new car felt so easy. And already in love with my new Tesla. I was nervous to drive it at first, but it is very easy to drive. Best of all, no more high priced gas to put in!

    Extremely disappointing experience at Tesla Buena Park Service…read more I brought in my brand-new Cybertruck with several delivery-related concerns, including noticeable optical distortion in the windshield. The distortion is clearly visible while driving and causes dizziness and nausea. Multiple people have looked through the windshield and noticed the same distortion. Instead of properly documenting my concerns, the service advisor kept disagreeing with me and even said he was not going to note them down because he believed they were "within spec." I had to repeatedly ask him to document my concerns. Whether Tesla ultimately determines something is within spec or not, a customer's reported concern--especially one involving driver visibility and safety--should at least be documented and evaluated. I was also told by the Long Beach delivery team that the issues they documented at delivery would be transferred to the service center. Unfortunately, none of those notes were transferred as promised. With the advisor's dismissive attitude from the beginning, I had very little confidence that my concerns would actually be addressed. Unfortunately, that turned out to be the case. None of the issues I brought the vehicle in for were taken care of. I will be rescheduling my service at another Tesla location and will not return to the Buena Park Service Center. For a brand-new vehicle, and especially for concerns affecting the driver's visibility through the windshield, I expected a much more professional and thorough response than simply being told everything is "within spec."

    Speedway Auto

    Speedway Auto

    (45 reviews)

    Speedway auto sales is the place to buy your used car with a large selection of cars and trucks…read more I was in the market for shopping for a small truck because I had a larger truck so I wanted to down size and I found speedway On line I found a 2004 Ford ranger x cab rite away I can tell it was in good condition Andy was the sales guy nice and polite knew his job well, we made the deal trade in my truck and I was on my way thanks speedway .

    Great Location, Cars look beautiful and the process was simple, Andres was nice to speak and deal…read morewith as well. OverAll, first impression was still better than most smaller owned dealerships .... However, bought a 2014 truck w/ 94k miles, $3700 down... and less than 60 days later, realized it needed a 3k TRANSMISSION VALVE BODY (A new transmission was recommended even), Drive shaft and Fuel pump module. The truck was never serviced either, needed an oil change, front brakes and alignment (small things that I can take care of anyways) Reached out to the dealership in good faith to see if they'd help in one way or another, wasn't expecting the repairs to get completed all by them but who knows.... I was referred to a shop for it to get checked out and they found nothing wrong with the transmission I guess, being so busy, I took time to see another person yet one month after their referral, the check engine light went on and boom, there indeed was a transmission issue. The dealership and 3 other shops all quoted total repairs at $4k to $6k in repairs, or more if I replace the transmission. Side note: Before I realized the issues in my truck, I did refer a friend to the place too and they noted that the cars they checked up on did seem like they needed maintenance too, again, small problems but something to note Can't say you all will have this experience but do carefully examine your vehicles, CAREFULLY, before signing those papers! This has been an EXPERIENCE in my books TWO stars instead of one, since I know the salesman and office staff there definitely deserve some credit I put this review on Google and Yelp since I feel it's important everyone hears me out on this honest review AND YES, I HAVE INVOICES AND RECEIPTS AND PROOF IF ANYONE DOUBTS THIS REVIEW.

    Fullerton Ford - 2022 Super duty!

    Fullerton Ford

    (844 reviews)

    Super pleased with Fullerton Ford, especially their service department! I was having transmission…read moreissues in my F-150. Before coming into Fullerton, I had originally taken my truck to another Ford dealer in the area, in which my truck sat there for a week, not even pulled into the shop, undiagnosed, and fully un-communicated with by the service advisor. Which was super frustrating being out a vehicle for this amount of time. I ended up picking the truck up and taking it over to Fullerton, which was a great decision! At Fullerton, I got in touch with Cesar, who took excellent care of me and my truck. He was super communicative, and productive on getting my transmission issues fixed under warranty and was even able to get me a rental car while my truck was getting wrenched on. I do want to note too, the whole service team was great, when Cesar was gone or out for lunch they all picked up his work and made sure I was taken care of. Hopefully I don't find myself back in the service department anytime soon, but if I do, I'm 100% bringing the vehicles to Fullerton over any Ford service dept in SoCal. Might even find myself in the sales department later on down the road!

    Buyer beware. I believe the sales manager's name was Mark -- a heavy-set Latino gentleman who…read morehandled the price negotiations. On Friday, February 28, at around 7:00 PM, I went in to purchase a 2025 Ford Bronco Sport that was advertised for $38,060 (see photo). During negotiations, Mark insisted I had to purchase paint protection, LoJack, and several other add-ons totaling nearly $7,000. I declined multiple times, but he claimed the items were already included in the price -- something I later confirmed is not legal to force on a buyer. He refused to move from a price of about $45,000, despite the vehicle being listed around $38,000. I ultimately walked away. After leaving and doing some quick research, I returned to the dealership and informed him that mandatory add-ons are not allowed. At that point, he changed his story, saying the products were already installed on the vehicle, then provided yet another price including LoJack, claiming it was already in the car -- which did not appear to be true. In my opinion, this felt extremely dishonest and misleading, and the entire experience came across as very shady. I would strongly caution anyone considering buying a vehicle here to carefully review pricing and question any forced add-ons.

    Essential Auto - car_dealers - Updated October 2026

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