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    Espot Gaming Center

    5.0 (1 review)
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    1 year ago

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    M & J Video Games & Collectibles - Red hood and outlaws first issue

    M & J Video Games & Collectibles

    (33 reviews)

    $$$

    This store has an extremely large collection of basically anything you could want and it's so fun…read moreto look through the entire history of games right there on the shelves. If you're looking for games, TCG collections or memorabilia from your favorite fandom they probably have it for a great price. John the owner is extremely knowledgeable and gives great care to making sure you leave happy. My boyfriend and I had a blast here. :)

    I turned on my DS back in August and was sad to see the bottom touch screen was almost illegible…read moredue to a creeping white fade from the sides of the screen. My husband looked it up and said it should be a relatively easy fix of swapping the screen, so we brought it to M&J on 8/31/25. John, the owner, also made it sound like it should be an easy fix and quoted us a few weeks turnaround time (within September), and we paid $80 up front. We were clear that this was nostalgic as my childhood DS and didn't care what they had to do internally, but externally wanted it to be the same DS. When September came and went, my husband called John for a status update, who said they were waiting on the parts to arrive. No biggie. October comes and goes... still no real update, and again, we had to be the ones to reach out (we actually went in person this time because we started getting a bad gut feeling). We expressed at this time that the lack of communication was concerning us. More months of the same until we eventually learn after repeated calls that now the motherboard is apparently frying every screen they try to put in, so they had to order a new motherboard entirely. My husband had expressed again that if he could even just text him status updates occasionally, that would be great so we weren't in the dark constantly and feeling annoying when we called, even though we tried to limit it to once a month or every few weeks. As the six month mark approached, I figured I was never going to see this DS again. To our surprise, my husband calls and what do you know - the DS is all set and ready for pick up. Great, but also, were you ever going to call and tell us that it was? We shouldn't be surprised that we had to be the ones to reach out with no communication from their end for the umpteenth time. We decided to go up immediately that night to pick it up, and while I am so glad that it's working again, I'm annoyed at the lack of care that went into this repair, especially considering we stressed the nostalgic value here. My DS was sticky, missing its original stylus (my DS is pink, they gave me a white stylus that didn't even have the pen tip... luckily I just happened to have another one), and they lost the panel for the bottom where a game boy cartridge would go, something I wouldn't have even thought they would lose. Now it's on me to reorder one, which I know they're cheap, but it's the principle of the matter - I expected my device to come back with everything I left it with. There were new cracks, and the new bottom screen was scratched up for being "new". As a kid I took better care of my DS than what I received back. I understand that to complete the repair, my DS looked like "Frankenstein" (owner's words), and while I get it turned into a Pandora's Box situation, it just felt like this repair was handled carelessly. My husband was charged more for the motherboard when we went to pick it up, and I do appreciate that John worked with him on the price. At the end of the day, I'm glad to have a working DS back and understand the repairman did what he had to, but after seeing similar reviews to my experience, it's disheartening to learn I'm not the only one that feels this way. The lack of communication from John was honestly the most frustrating part. I wouldn't return for any other repairs or business.

    Espot Gaming Center - videogamestores - Updated May 2026

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