Everything was perfect! I was skeptical when I saw pretty much all 5 star reviews, but here I am…read moresubmitting a 5 star review. My experience once I got in the van was flawless. Everything works and is as pictured in the walk-through video. The van was clean, comfortable and you can tell that thought and care went into all the details. It's absolutely worth it! Book a van, you will have zero regrets.

We were super-excited about our Calgary to Vancouver trip, which included a wedding in Lake…read moreCountry. Needless to say, with the recent wildfire evacuations and travel advisories to not travel to Kelowna (two days before our flight), we were disappointed to have to cancel our trip. As we were coming from the U.S., there was simply too much to chance in making the journey. An overnight host in Kelowna told us not to come as he was evacuated, as well. The strict cancellation policy is completely understandable, but perhaps in this new normal of constant wildfires and the consequences of global warming, an updated, more flexible policy is in order, especially when emergency/national warnings and evacuations are implemented.

This efficient operation provided us with a well equipped camper van well suited to our needs…read more Obviously the Canadian Rockies cannot be beat. We found Joey and Frances to be helpful, honest and responsive to our needs. The whole experience was seamless and afforded us a beautiful and, for us, epic adventure.

New Age Travel has been accommodating throughout the booking process and quick to respond to all…read moreneeds.

WARNING: Hidden Damage, Misrepresentation, and a $30,000 Loss…read moreWe purchased a CanDream Inc's used motorhome from ArrKann RV (Rocky View) after being assured by Eva Moser and Brock Simmons that it was "like brand new," fully inspected, and in excellent condition. That was not true. On pickup -- after driving 800 km -- we found multiple obvious issues: torn mattress, missing parts, cracked and unsafe tires, leaking hot water tank, dead TV, electrical problems, and a large stain above the driver's seat that staff called "soap residue." This stain was later proven to be long-term water damage. Months later we were accidentally given CanaDream Inc's internal service history, which ArrKann RV never disclosed. It showed repeated roof leaks and repairs in the exact areas we questioned on day one. None of this was disclosed before the sale. The tires were especially alarming. Despite "passing" an Alberta inspection, they were cracked deep into the tread. Neither ArrKann Rv nor CanaDream Inc. could explain how the inspection signed off on them. We still never received a clear answer. What followed were repeated 860 km trips for repairs -- all at our own cost -- with the motorhome sitting unusable for months while leaks continued. Repairs were delayed, incomplete, or undocumented. We were denied copies of repair records because ArrKann RV and CanaDream Inc. claimed everything was handled through their "internal agreement." ICBC later informed us the motorhome was still registered to CanaDream, meaning ArrKann sold it before it was even properly transferred. After 14 months, when we tried to trade the unit in, an independent dealer found major structural roof damage and hidden repair work that made the unit worth far less. We lost over $30,000 because of undisclosed issues. Stay way from thesis dealerships if you want truth and honesty, you will only be deceived!

Wonderful experience all around! Great price, new vehicle (Midi fit 2 adults and 3 kids), easy to…read moredrive, refrigerator was pre-chilled so groceries could immediately be put in, kitchen and linen kits were all in good/new condition. No issues taking it from Calgary to Glacier (USA) and up to Banff. Pick up and return was easy and they answered all our questions before leaving the lot.

No stars deserved. In October, after arriving for a planned RV rental from Calgary to Toronto, they…read morechanged the rules on me. I no longer could carry out my plan to cross into the USA for a conference. Despite my best efforts, the operator and staff at the Calgary location could not find a solution. I drove from Vancouver and then had to make alternate arrangements because the insurance was a Permit from Point A to Point B, expired on a specific day, and was not USA approved. Big surprise. Now, Cruise America (for Cruise Canada) is not providing me with compensation, like the $600 gas credit, free 4,000 km & up to 14 nights accommodation. Cruise Canada uses Cruise America for their bookings.

Cruise Canada and, I suspect Cruise America, are interested only in your money. I imagine most…read morerenters that want to experience the north American experience are coming from abroad. Be aware, their contract only covers mechanical failures. Nothing else in the camper is covered. Bark a bit and you may get a small refund. If you fridge, black and grey water, microwave, bedding or, for that matter, anything to do with camping which was the reason you hired in the first place, that's not their concern. If you push, you may get 10% refund. Please don't even try going up the chain. They already have your money. Their customer service is definitely out for lunch, probably on your money.

Good guys to work with and helpful to you trying to achieve your peak qualification and more. Deal…read morewas fast and precisely what you expect without the surprises.

Please read the whole review…read more I have to say when we first met John he seemed like a stand up sort of guy. He kept calling me "bro" and he made us feel very comfortable with renting our very first RV ever. After him showing us what we were supposed to know, we left. This is when the troubles began. The 4 back tires were almost at 50% of the psi they need to be (the lowest was 46 and the highest was 50). The Kal Tire shop owner in Yorkton told us that besides being unsafe and leading to the dramatic vertical swaying we experienced they also contributed to lower gas mileage and could've gotten us into an accident as they were so low the tire walls were wearing. He said that was a very unsafe way to travel. He filled them for free. The awning didn't work which was a luxury we paid for that was very missed in the uncovered heat we were in. Besides those top two the bottom ones aren't "as big" of a deal in their own but combined this is ridiculous. It wasn't cleaned at all so we shouldn't have needed to pay a cleaning fee. The gas tank was half full which was a waste of our time even though he did say we could bring it back at a half tank. The water tank was empty and we were told it was more than half full. If we didn't double check we would have been without water as where we stayed had no amenities. The black water tank was full. This is just wrong and gross to have to deal with someone elses crap. We emptied it on the first night after barely using it on the road and it was maxed out. This also wasted our gas carrying the extra weight. No stereo for two 10 hrs treks. This should've been explained in the listing. He did get it working a few hours after we returned it but it didn't work while we had it. Improper sewage line (as we were told at the RV park) that doesn't fit through the hole in the bottom and makes it very difficult and messy to drain. Water hose didn't have a proper o ring seal so when hooked to utilities it leaked all night. The RV park we stayed at on the way wasn't very happy with this and said they typically wouldn't let someone use that but made an exception for us. We weren't shown that we needed sewage tablets, we weren't shown how to use the safety braces for the slide outs, we weren't shown how to flush the black water out with the water line. Then after all of this they wouldn't even compensate for these issues. John actually hung up on my wife. Honestly, we will never rent from Autoplex again. This was a terrible first RV experience with a crappy trailer that was made to sound good in the ad. I wouldn't trust them if I was you.

AMAZING Customer Service. North Campervans made for an…read moreawesome way to experience Banff/Jasper for my wife, 2 sons (8 and 10) and I. Sleeping on top- the kids loved it and the stars at night were incredible- and the car drove just like any other minivan- not slow/bulky - not a gas guzzler. Plus burner and fridge allowed us to have good food and drink throughout without facing high season prices.

From the owner: North Campervans is a Canadian campervan rental business focused on equipping you with all the…read morebasics required for a successful camping road trip. Serving Calgary, AB we are set to get you out and enjoying the Canadian prairies, mountains and coast anytime from May through to November.

We rented an RV in September 2020. The customer service was excellent, the unit was in good shape…read moreand we really enjoyed our first RV trip. We'd rent from them again, although we only need a small/medium sized unit and the options were pretty spacious in the fall of 2020. Calgary Newbie

VERY bad experience. DO NOT rent from this company. Very rude management. Rather rent from Jucy -…read morethey have vans that sleep 4 and have kitchen facilities.