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    Cruise Canada

    2.2 (18 reviews)

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    CanaDream RV Rentals and Sales Calgary

    CanaDream RV Rentals and Sales Calgary

    3.8(13 reviews)
    13.7 km

    WARNING: Hidden Damage, Misrepresentation, and a $30,000 Loss…read moreWe purchased a CanDream Inc's used motorhome from ArrKann RV (Rocky View) after being assured by Eva Moser and Brock Simmons that it was "like brand new," fully inspected, and in excellent condition. That was not true. On pickup -- after driving 800 km -- we found multiple obvious issues: torn mattress, missing parts, cracked and unsafe tires, leaking hot water tank, dead TV, electrical problems, and a large stain above the driver's seat that staff called "soap residue." This stain was later proven to be long-term water damage. Months later we were accidentally given CanaDream Inc's internal service history, which ArrKann RV never disclosed. It showed repeated roof leaks and repairs in the exact areas we questioned on day one. None of this was disclosed before the sale. The tires were especially alarming. Despite "passing" an Alberta inspection, they were cracked deep into the tread. Neither ArrKann Rv nor CanaDream Inc. could explain how the inspection signed off on them. We still never received a clear answer. What followed were repeated 860 km trips for repairs -- all at our own cost -- with the motorhome sitting unusable for months while leaks continued. Repairs were delayed, incomplete, or undocumented. We were denied copies of repair records because ArrKann RV and CanaDream Inc. claimed everything was handled through their "internal agreement." ICBC later informed us the motorhome was still registered to CanaDream, meaning ArrKann sold it before it was even properly transferred. After 14 months, when we tried to trade the unit in, an independent dealer found major structural roof damage and hidden repair work that made the unit worth far less. We lost over $30,000 because of undisclosed issues. Stay way from thesis dealerships if you want truth and honesty, you will only be deceived!

    Wonderful experience all around! Great price, new vehicle (Midi fit 2 adults and 3 kids), easy to…read moredrive, refrigerator was pre-chilled so groceries could immediately be put in, kitchen and linen kits were all in good/new condition. No issues taking it from Calgary to Glacier (USA) and up to Banff. Pick up and return was easy and they answered all our questions before leaving the lot.

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    CanaDream RV Rentals and Sales Calgary - The Motorhome

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    The Motorhome

    Autoplex Alberta

    Autoplex Alberta

    2.3(3 reviews)
    0.6 km

    Good guys to work with and helpful to you trying to achieve your peak qualification and more. Deal…read morewas fast and precisely what you expect without the surprises.

    Please read the whole review…read more I have to say when we first met John he seemed like a stand up sort of guy. He kept calling me "bro" and he made us feel very comfortable with renting our very first RV ever. After him showing us what we were supposed to know, we left. This is when the troubles began. The 4 back tires were almost at 50% of the psi they need to be (the lowest was 46 and the highest was 50). The Kal Tire shop owner in Yorkton told us that besides being unsafe and leading to the dramatic vertical swaying we experienced they also contributed to lower gas mileage and could've gotten us into an accident as they were so low the tire walls were wearing. He said that was a very unsafe way to travel. He filled them for free. The awning didn't work which was a luxury we paid for that was very missed in the uncovered heat we were in. Besides those top two the bottom ones aren't "as big" of a deal in their own but combined this is ridiculous. It wasn't cleaned at all so we shouldn't have needed to pay a cleaning fee. The gas tank was half full which was a waste of our time even though he did say we could bring it back at a half tank. The water tank was empty and we were told it was more than half full. If we didn't double check we would have been without water as where we stayed had no amenities. The black water tank was full. This is just wrong and gross to have to deal with someone elses crap. We emptied it on the first night after barely using it on the road and it was maxed out. This also wasted our gas carrying the extra weight. No stereo for two 10 hrs treks. This should've been explained in the listing. He did get it working a few hours after we returned it but it didn't work while we had it. Improper sewage line (as we were told at the RV park) that doesn't fit through the hole in the bottom and makes it very difficult and messy to drain. Water hose didn't have a proper o ring seal so when hooked to utilities it leaked all night. The RV park we stayed at on the way wasn't very happy with this and said they typically wouldn't let someone use that but made an exception for us. We weren't shown that we needed sewage tablets, we weren't shown how to use the safety braces for the slide outs, we weren't shown how to flush the black water out with the water line. Then after all of this they wouldn't even compensate for these issues. John actually hung up on my wife. Honestly, we will never rent from Autoplex again. This was a terrible first RV experience with a crappy trailer that was made to sound good in the ad. I wouldn't trust them if I was you.

    Fraserway RV - Airdrie - Regulators of all types and descriptions at Fraserway RV

    Fraserway RV - Airdrie

    3.5(12 reviews)
    20.4 km

    Had a great experience working with Jarett Schneider, who showed me several truck campers and…read morehelped me decide which model was the right fit for me. I strongly recommend him!

    We rented an RV with them this summer and the experience wasn't good…read more Their hotel pickup/drop-off was more than an hour late from the scheduled time. They are severely understaffed. I know it's COVID and all but one staff member servicing 6-7 families coming off the shuttle is a joke. The RV we received was quite new and had low mileage but many things with it were falling apart, on the inside - seat panel, table, top windows, sewage cover etc. All looked good when we got the RV but, the first time we used them, it was obvious they were broken and, sometimes, got minimal attention to cover up that they were broken. The bench that turns into a bed was impossible to close. When we were shown the RV, the staff saw this and just shrugged it off. Obviously, they didn't have any time for us. The amount of storage in the RV was minimal. We're used to have a lot more cupboard space in similar RVs at other rental places and this was disappointing. We wanted to try something that wasn't a big chain like Cruise Canada but we learned our lesson and will go back to them in the future.

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    Fraserway RV - Airdrie - Fraserway RV in Airdrie is just minutes north of the City of Calgary. Just take the Yankee Blvd Exit off the Deerfoot Trail.

    Fraserway RV in Airdrie is just minutes north of the City of Calgary. Just take the Yankee Blvd Exit off the Deerfoot Trail.

    Fraserway RV - Airdrie - A view of Fraserway RV at the top of the hill in Airdrie, Alberta. RV Sales, RV Rentals, RV Parts and RV Service all in one spot.

    A view of Fraserway RV at the top of the hill in Airdrie, Alberta. RV Sales, RV Rentals, RV Parts and RV Service all in one spot.

    Fraserway RV - Airdrie - Patio mats to fire pits, hoses to housewares, BBQs to bibs, toilet paper to toilets. We've got it all and more at Fraserway RV.

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    Patio mats to fire pits, hoses to housewares, BBQs to bibs, toilet paper to toilets. We've got it all and more at Fraserway RV.

    Traveland RV - great at night

    Traveland RV

    3.7(6 reviews)
    20.7 km

    bought a jayco eagle trailer from this dealership. what a…read moregreat experience. our sales guy Robert was amazing and helpful Rhys our Rv outfitter went into detail when picking up our trailer to make sure how everything worked. highly recommend these guys and this company.

    I'm not sure if all the Travelland rvs service groups are this way but I have been dealing with the…read moreAirdrie service group since January 2024 and it has been a terrible experience. 1) their service representative will not return phone calls or get back to you when the parts come in. I have to keep calling her and emailing her to find out if the parts arrived. This was not just one incident . 2) they forgot or neglect to submit warranty work to the manufacturer. I waited 2 months to confirm my warranty work was approved. I called them every 2 weeks over a 2 month period and when the service representative finally returned my call she said that they were still waiting to hear from Thor. I asked her for the reference number so I could call Thor myself and she said they don't get a reference number. I finally called Thor and found out that they hadn't even submitted the warranty request at all and if they had submitted it there would have been a PA number. When I texted Travelland and asked for the GMs number, I got a very quick response....but the GMs number was never provided. 3) the service techs are unable to complete the work within the warranty time allotment so they need to charge extra. Apparently it took the service tech 1 hour to find out where the inverter was in my motorhome so he could turn it on. This was not the flat 1 hour minimum fee as a bunch of other warranty work was being done at the same time. 4) they are quoting two hours to replace some plastic trim on the ceiling that is only held in place by 8 screws. Of course this is one hour longer than Thor warranty group will authorize...and about 1 hour and 45 minutes longer than it would actually take. Even Thor is calling Travelland trying to understand how they are inventing these numbers. 5) I suspect the issues with Travelland stems from the top as the service representative said in an email that they would not be charging more time above the warranty period if I had bought my rv from them. And I never did receive the GM is phone number.

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    Traveland RV - Our new rv living room

    Our new rv living room

    Traveland RV - Lots of room

    Lots of room

    Traveland RV - Our new rv

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    Our new rv

    Cruise Canada - rvrental - Updated May 2026

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