Everything was perfect! I was skeptical when I saw pretty much all 5 star reviews, but here I am…read moresubmitting a 5 star review. My experience once I got in the van was flawless. Everything works and is as pictured in the walk-through video. The van was clean, comfortable and you can tell that thought and care went into all the details. It's absolutely worth it! Book a van, you will have zero regrets.

We were super-excited about our Calgary to Vancouver trip, which included a wedding in Lake…read moreCountry. Needless to say, with the recent wildfire evacuations and travel advisories to not travel to Kelowna (two days before our flight), we were disappointed to have to cancel our trip. As we were coming from the U.S., there was simply too much to chance in making the journey. An overnight host in Kelowna told us not to come as he was evacuated, as well. The strict cancellation policy is completely understandable, but perhaps in this new normal of constant wildfires and the consequences of global warming, an updated, more flexible policy is in order, especially when emergency/national warnings and evacuations are implemented.

The service team at Bucars is outstanding. We bought a 2022 Zion Slumber from them and they have…read moregone above and beyond to help us keep the van operating and functional. A special shout out to Matt who is very knowledgeable and helpful.

Came to Bucars from the US, before visiting Calgary Stampede. We had a door issue and a slide…read moreissue on our 2018 Tiffin. This dealers came highly recommended and they were all so right. Bucars is top notch knowledge on Tiffins as well as Newmar. The people were incredible nice and they keep you hooked up to power even before they take you into a bay. The workers were kind to my Great Dane and even gave us tips on what to do at the Stampede that was quite useful. Such an incredibly pleasant experience. Our RV is perfect again! Thank you Chris, Tatiana, & Sean! We were impressed

My boyfriend and his buddy--skiers from CA--have rented through CanaDream twice. This is my…read moreboyfriend's review: We are extremely satisfied with the service we received. All prices were clearly revealed up front, with no surprises when we turned it in. I have dealt with Susan twice--she is a very nice lady and very helpful to deal with. I recommend asking for her specifically when you are in the office in Calgary. Thanks again for a professional and hassle-free experience! (Susan--Chris and Christian from CA say Hi!)

WARNING: Hidden Damage, Misrepresentation, and a $30,000 Loss…read moreWe purchased a CanDream Inc's used motorhome from ArrKann RV (Rocky View) after being assured by Eva Moser and Brock Simmons that it was "like brand new," fully inspected, and in excellent condition. That was not true. On pickup -- after driving 800 km -- we found multiple obvious issues: torn mattress, missing parts, cracked and unsafe tires, leaking hot water tank, dead TV, electrical problems, and a large stain above the driver's seat that staff called "soap residue." This stain was later proven to be long-term water damage. Months later we were accidentally given CanaDream Inc's internal service history, which ArrKann RV never disclosed. It showed repeated roof leaks and repairs in the exact areas we questioned on day one. None of this was disclosed before the sale. The tires were especially alarming. Despite "passing" an Alberta inspection, they were cracked deep into the tread. Neither ArrKann Rv nor CanaDream Inc. could explain how the inspection signed off on them. We still never received a clear answer. What followed were repeated 860 km trips for repairs -- all at our own cost -- with the motorhome sitting unusable for months while leaks continued. Repairs were delayed, incomplete, or undocumented. We were denied copies of repair records because ArrKann RV and CanaDream Inc. claimed everything was handled through their "internal agreement." ICBC later informed us the motorhome was still registered to CanaDream, meaning ArrKann sold it before it was even properly transferred. After 14 months, when we tried to trade the unit in, an independent dealer found major structural roof damage and hidden repair work that made the unit worth far less. We lost over $30,000 because of undisclosed issues. Stay way from thesis dealerships if you want truth and honesty, you will only be deceived!

The best experience ever! Charlotte, the German cooperator, gave us the perfekt introduction for…read moreour rented RV, a lot of tipps and a very informative and friendly tour within the gorgeous vehicle! We would absolutely recommend her. She did her job with a high level of professionalism and commitment. Lots of greetings, we will remember you, you made our day! Claudia und Klaus (die Lehrer ) And now the German compliment: Du bist ne Wucht, Charlotte! Noch ganz viel Erfolg mit Deinem Biochemie Studium

Very hard to call them. Like the government they have a telephone system which requires you to go…read morethrough a maze. I left a voicemail a week ago and I'm still waiting for a return phonecall. I went through their virtual attendant and nothing. I guess selling accessories, parts, future purchases are not important in their business model

I have had some bad service in my life and Traveland is in the top 3. Broken promises, poor to no…read morecommunication, way past the promised delivery date. it's Aug long W/E they had the camper for 2 weeks and I have yet to get a quote!!! As for the Camper itself, that's a whole other drama. Avoid if possible

I'm not sure if all the Travelland rvs service groups are this way but I have been dealing with the…read moreAirdrie service group since January 2024 and it has been a terrible experience. 1) their service representative will not return phone calls or get back to you when the parts come in. I have to keep calling her and emailing her to find out if the parts arrived. This was not just one incident . 2) they forgot or neglect to submit warranty work to the manufacturer. I waited 2 months to confirm my warranty work was approved. I called them every 2 weeks over a 2 month period and when the service representative finally returned my call she said that they were still waiting to hear from Thor. I asked her for the reference number so I could call Thor myself and she said they don't get a reference number. I finally called Thor and found out that they hadn't even submitted the warranty request at all and if they had submitted it there would have been a PA number. When I texted Travelland and asked for the GMs number, I got a very quick response....but the GMs number was never provided. 3) the service techs are unable to complete the work within the warranty time allotment so they need to charge extra. Apparently it took the service tech 1 hour to find out where the inverter was in my motorhome so he could turn it on. This was not the flat 1 hour minimum fee as a bunch of other warranty work was being done at the same time. 4) they are quoting two hours to replace some plastic trim on the ceiling that is only held in place by 8 screws. Of course this is one hour longer than Thor warranty group will authorize...and about 1 hour and 45 minutes longer than it would actually take. Even Thor is calling Travelland trying to understand how they are inventing these numbers. 5) I suspect the issues with Travelland stems from the top as the service representative said in an email that they would not be charging more time above the warranty period if I had bought my rv from them. And I never did receive the GM is phone number.

Aaron and Crystal were extremely helpful. They were very welcoming and went above and beyond to…read moreanswer any questions we had before we reserved and while we were picking up the van. Even when we dropped it off we were curious about other rentals and they were extremely positive and informative and showed us the actual rental that we were inquiring about. They were so personable and easy to work with. They had so many helpful tips and were receptive and welcoming of comments and open to improvements. This was an excellent team, they had great recommendations for locations to visit both on our camping trip and while in town. I can't say enough good things about the knowledge and energetic Calgary team. I would highly recommend Escape camper vans. Their care and attention to detail for the van is very appreciated.

Absolutely incredible experience from start to finish thanks to the team. Loved our van and took it…read morearound Banff, Jasper and Canmore. Saw so much and had incredible flexibility through our trip. HUGE shout-out to Aaron and Joey who helped us get set up and helped us feel safe and ready to go from the start - you guys are amazing! Highly recommend this experience and working with this company. Advice: dress warm for night, definitely go to Jasper and go to every hike around 6am to avoid crowds

AMAZING Customer Service. North Campervans made for an…read moreawesome way to experience Banff/Jasper for my wife, 2 sons (8 and 10) and I. Sleeping on top- the kids loved it and the stars at night were incredible- and the car drove just like any other minivan- not slow/bulky - not a gas guzzler. Plus burner and fridge allowed us to have good food and drink throughout without facing high season prices.

From the owner: North Campervans is a Canadian campervan rental business focused on equipping you with all the…read morebasics required for a successful camping road trip. Serving Calgary, AB we are set to get you out and enjoying the Canadian prairies, mountains and coast anytime from May through to November.

We rented our first RV for the May long weekend we got a heckuva deal when we called in to book…read moreobviously you need a major credit card but they allowed us to use our friends card as long as she was present which I really appreciated, because my debit Visa and our prepaid visa didn't work! Deposit of $500 which is reasonable, 1,000 000 liability insurance with $1,000 deductible. They have a variety of Motorhomes up to 30ft, we chose that one because they sleep 7 and only the large ones have a generator. It was large with microwave, stove shower no oven, Queen in back and 3 double beds. Personal care kit and bedding all come at extra charge we brought our own stuff! So when we picked it up service was fast and friendly, we did a walk around but unfortunately we didn't inspect it properly and it came damaged, but we weren't charged but still please look at everything closely inside and out!! Then they seemed to have to repair something or tighten something in bathroom? But again we didn't ask and they didn't test it before we left to make sure it was fixed!!! Well it apparently wasn't as when we arrived camping using water there was a major leak from back of toilet all over the floor, my husband tried tightening where he could see the leak but nothing. Then a nice worker at the campground came and had a look and used caulking, still no go we couldn't use water so we called 1 800 number provided, and they couldn't help or send anyone, or even trouble shoot???? We were told to go to nearest RV service place 3 hours away, but in middle of camping?? So we tried talking to a owner of campground and he was so awesome he helped us fix it!! If it wasn't for him our trip was ruined! So pleas pleas if you rent from here just make sure to check, I get things break but I'm sure we left with it already broken and they knew!!!!! They gave us a 2 day refund, and I did like the RV and price, but I am sure surprised at what happened! We just might buy our own to save the hassle!

We received the RV in filthy condition. What was worse, it was carpet beetle infested!!! Prior…read moreto noticing the insect problem, I thought it was just dust etc, all over the cupboards then later realized it was the hair of the beetle sheeding. There were cobwebs above my fridge, in between the stove fan and microwave, frass from the insects. On the floor, white slithery larva that would stick. There are actual marks on the floor where they are stuck and I know they don't burrow like your typical insect that does but you mideswell put them in that category because if the material is soft enough they will eat thru anything. my vacation was ruined !