This is our favorite restaurant in Ortonville, since it opened. Great service, family run,…read moredelicious foods, clean spaces, every time at reasonable prices. Jan and Mike

Waited 15 minutes at a table by myself in the middle of the small dining area while my server…read morecontinued helping tables around me. Frustrated, I stepped outside to take a call before coming back in. Eventually my drink order was taken (coffee and water) When she returned I wasn't given a straw, I was ready to order food, but instead she told me she'd "be right back" and took the order of a table seated next to me that had arrived several minutes after I did. After dropping off their ticket, she finally took my order. When my food came out, the toast was wrong (white not rye) and my coffee was already low. By the time I finished eating, my coffee had been empty for quite a while, and I then sat another 15 minutes with my dishes stacked at the edge of the table before she stopped by again just to clear dishes. She finally asked if I wanted more coffee, but at that point I just wanted to leave. Then it took another 5 minutes before I finally got my ticket to checkout. The food was okay, but the service was awful from start to finish.

Again it happened I constantly give this McDonald's chances…read morePulled up to order already 6 people waiting in curbside pickup for their order. They need more people here in beginning to think This isent fast food Two girls came out tryed to give me someone elses order 3rd girl came out asked me what I ordered. Wow They finally came out with my order but of course it was missing an item. I had to wait more

Served half frozen hash browns. Cold, and oily. This McDonald's has been going downhill the past…read morefew years. I'm done with it.

We're in town for work and decided to try this place on a Tuesday, having no idea it was taco…read morenight. What a nice surprise! There is a special menu, though you can still order from the regular menu. The place was busy (seems to be a local favorite), but it is large inside (a beautiful space!) and we were seated right away. I don't often comment on drinks in a review, unless there is something really remarkable (good or bad) and the drinks we had were fantastic! The bar tender(s) here really know what they are doing. Hubby had his usual Bacardi & Coke and for once you could actually taste the rum! Very nice. I ordered Lizzy's Strawberry Lemonade and it was excellent! If you like something refreshing, this one is for you. After looking over both menus, we figured why not go with the taco Tuesday vibe and ordered tacos. Hubby went with 3 beef (ground beef, cheese and pico sauce on the side as we requested) in hard shells. I went with a steak taco (steak, cheese, onions and cilantro on a flour tortilla), one beef and the pork belly in a flour tortilla. They made a mistake and sent out a steak and cheese taco (think kind of like a Philly but with steak chunks). Our server caught it and brought me out the pork belly. The verdict? Absolutely yummy! Where we are from down south, there seems to be an Americanized Mexican place on almost every corner. You probably know the kind. We never order a "steak anything" from those places because the meat is always overdone and like shoe leather. Not here!! The steak on both of my tacos was cut in chunks and super tender. All the meat tacos came with a nice amount of cheese and it was melted (a nice touch). But the star of the show for me?? Oh my that pork belly taco!! The pork belly was crisp (not overly so) and cooked in this amazing Korean BBQ type sauce. It was topped with a pineapple salsa that really balanced the dish out. I could eat several of those 3 times a week if I could. The service was fantastic (if you are there on a Tuesday, ask for Sarah). Super friendly and the timing on the meal was perfect. We would definitely come back when in the area again, in fact we might go back another night this week to try the regular menu!

Arrived at 5 on a Friday (friends mtg made reservation). 5…read moreor more employees gathered as we were seated. Minutes passed by. No connection, hello, be right there, welcome..... table near us seemed waiting also. They went and inquired of a waiter / waitress. There was comments of sorry, shift change when a waitress came to us. We ordered appetizer. Co-dinner friends arrived. We ordered dinner. It felt like we were rushed.. Hovering occurred.. desert question asked and my husband (fast eater) had not eaten 1/2 dinner.. Food was good. Joy was missing Rushed was evident Noise from outside dining increased. Bills were left on table then. Waitress hovering but no refill on drinks... Both tables on either side of us were comped for issues that occurred. All in all not a relaxing time. Someone on a mic began talking. (out in patio area). We had a lot of fun memories from when it was nicolodeon.. We both drove a ways to get there.

Great service, our waiter was very attentive and responsive to our needs. The food was good and the…read moreproportions suitable for the price. Classic decor filled the spacious restaurant with live entertainment. Definitely an unexpected gem.

Let me start by saying that we came here while out on our motorcycle about 6-7 years ago and we had…read morea very pleasant time - food was good. The place looks fantastic. Decor is very inviting and it looks very upscale. We dined here last evening, again while out on the motorcycle. The place was not busy at all. Maybe 3 tables in the whole place. Our server was pleasant. We chatted with her when she first arrived, and somehow we got on the subject of previous jobs, and she mentioned that she had worked at several places in the area. They had just begun a Taco Tuesday special which sounded very intriguing. They had a carne asada taco, a cod fish taco and an ahi tuna taco to choose from. You get 3 in a meal. I love ahi tuna so I ordered 2 of those and a carne asada one. Three of us got the tacos and one of us got the fish and chips. The food took WAY longer to come out than it should have. It was probably at least 30 minutes or longer. I was a little annoyed by that but I overlooked it. Took the first bite of the carne asada taco and realized immediately this was not real carne asada, it was basically a steak taco. Not much flavor at all. I decided to dig into the ahi tuna taco and it was very mediocre. I love ahi tuna but to have the best flavor, it needs to be seared and rare. This was medium well so the fish was very pale. It changes the flavor significantly when it is cooked too much. I was not impressed at all. When the server came out with the food, we asked for malt vinegar for the person who had the fish and chips. She never brought it, nor did she check on us ONE TIME throughout the meal. It took her a long time to come over to see if we needed anything else. A couple of desserts were ordered. We were told that everything was made in house but I was skeptical. It took a while for the server to come back to bring us our bills. In the meantime, there was a patron at the bar who began arguing with her, I believe due to the length of time it was taking for the food to come out. She and another employee were arguing right back with him which I thought was very unprofessional to do while other diners were there and witnessing it. We were standing up by this time because we were anxious to get on the road and we had been there for an HOUR and 45 MINUTES - way too long for a party of 4 who had simple meals and ONE beer. The server came back with our credit card slips and we looked at the bills and realized that she had mixed up the cards when running the bills through, so we paid for our friends' meals and vice versa. Another really annoying and unnecessary thing to have happened. We needed to get on the road and were tired of being there so we walked out, very frustrated. As we were heading toward the door, the server spoke to us and someone from our party told her that she mixed up our cards. She did not seem overly apologetic for that, just a casual, oh I'm sorry. I think she actually asked, "are you sure"? Yes, we are sure. We did not stick around for her to re-run our cards. The whole evening was so annoying and it was one thing after another. Just a real lack of attentiveness all around. We will not be back. I now suspect this is why she has worked at so many places. Server training is badly needed here, with a focus on attentiveness and professionalism. This place LOOKS nice, but nothing is executed well. Not the service, not the food. Yet another restaurant has been removed from our list....

Great jerk chicken and service. Sides are delious as well. Tuesday and Thursday a little busy…read morebecause both are taco days. They run specials as well.

We ordered the Jack's Grand Slam. Menu says, "Our Ultimate Smokehouse Feast All six signature meats…read more-- Brisket, Burnt Ends, Ribs, Pulled Pork, Jerk Chicken, Sausage Served with four sides and two cornbread. No substitutions." For our sides we ordered onion rings, sweet potato fries, pit beans, and macaroni and cheese as our sides. Appetizer - Chips and Queso tasted like nothing - bland. Meats - Brisket had good flavor, but dry. Instead of "fall off the bone" this rib meat was sealed to the bone. Dry. Chicken did not taste good. Pulled pork was decent - average. Sausage was flavorful. Burnt ends were delicious. Sides - Pit beans had good flavor - very sweet. Sweet potato fries were just sliced potato - no salt. Onion rings were solid but the onions were massive so they kinda just slid out of the batter. Macaroni and cheese was by far the biggest letdown. So bland. Cornbread was sweet but not overpowering. Total was $77 before tip and overall super disappointing. I hope to have good barbecue in Michigan one day, but today is not that day. We would not return.

Nice little diner with a dash of funky spirit and sass. Wouldn't call it a greasy spoon, as nothing…read morewe got was particularly grease-soaked. Eggs were nice and fluffy, hashbrowns were crispy without being burnt. Friendly, prompt service, no issues with leaving things off or making substitutions. All in, a very nice place to grab a hearty breakfast or lunch while passing through central Michigan to head to lake country!

Great staff fast service this place gets a mean lunch rush but beyond that they'll get you in and…read moreout quick

From the owner: Making change for good. We're taking a fresh look at how we make an impact on the world around us…read more It's our responsibility, and we aspire to do better every day. We want everyone to have access to better-for-you options and nutritious food. So innovations, quality control, and transparency are on the menu. Subway® restaurants are owned and operated by your neighbors. We support our communities and lend a hand when one is needed.

Amazing people and fantastic customer appreciation. They are always smiling and in a great mood…read more The food is absolutely delicious and drinks are great. Love this place and they always earn my business. Thanks Antonio Deleone

Worked here less than two weeks. Did all my online training, everything seemed cool night shift was…read morefun got moved to mornings and encountered one of the rudest, unprofessionalism in mangers id ever come across. I showed up three shifts in a row and was left waiting for Taylor to even arrive to let me in. Any questions and learning curves she just couldn't be bothered. The difference how she treated me to what was clearly her friends employees was very night and day. I messed up three orders in two different lunch rushes because when I got backed up and asked for help her only reply with an attitude was looking at cue cards. That's all fine when we aren't busy, but when you got 7 orders in a lunch rush and can't be bothered to even train your staff its very underwhelming. The walk in cooler has no light I been forced to use a flashlight to even try to do my job and the Fifo method. The sanitizer water is supposed to be 70° or luke warm, she copped an attitude when I inquired about what the online training said to hers she would leave it stagnant with cold for hours without changing it. The make line has been without refrigeration and I had to ice down the food to stay fresh. The music on the Bluetooth was always playing loud pop music she had control over nobody could think let alone eat in peace. The worst experience was being told to go on break and hour after I show up while she took multiple while on the job being paid runs to her car sits there hitting a vape pen multiple times a day. I appreciate the opportunity but clearly this manger was picked out of necessity cause she's terrible at her job. I called in my last day 35 minutes ahead of time said I was running behind cause I didn't wanna wait anymore without being paid and she said cool she is behind too and just vomited on the way it. I get there 6:50 and she refuses to teach me prep handed me the make lin packet to figure out myself thankfully I just took a photo for future reference to not annoy her or ask her to do her job. If you don't wanna do your job just don't be a manager your only as good as the trainer and I was a product of her work. Like I just wanted to do my job not attitude like anyone was trying to take the big girls position. Truly one of the most insane experiences I've ever had. I appreciate the opportunity I did have I guess the customers were so nice as well as the other staff. I guess I didn't fit her look for the store. I asked for corporate number or the owners she differs me to they will contact me when it's convenient the owner is on vacation. Good luck MI141 location it's clear why you don't have any consistency and long term customer base at this location. As far as customer service actual reviews If I can make any recommendations I love the Peanut butter paradise smoothie and the all American wraps with Chicken or sausage they are super delicious. Ps. to use tardiness as an excuse when the one day I was 10 minutes late I gave ample notice and made it there before open. She has made me wait multiple days this entire week for tardiness to open the store no notice till I asked where she was. I'm partially disabled I'm not waiting around for free to stand on my feet with tendon damage. If I'm scheduled for 6:30 or 7 I'd like to clock in at that time not when you feel like showing up to open the store.

This is a great place for cider and doughnuts but I was incredibly disappointed with the $17…read morepumpkin pie my family preordered for Thanksgiving. They stopped taking orders at a certain point so I imagine they must have run low on filling and this resulted in under-filled pies that didn't have the best presentation. The pie tasted decent and has fewer filler ingredients than many other pies but I didn't find it to be a fair value to justify the high cost.

A great place for tasty cider and doughnuts. They truly do it right…read more Not hyped up and has a very hometown feel. The workers are friendly and courteous as well as informative. I love the cinnamon apple doughnuts and the unpasteurized cider. SO GOOD. They don't have much to do here, and they don't need to. They are purely business-centric, and I couldn't ask for better.

Stopped in here for lunch while passing through the area. This subway was clean and I e looking…read more The workers were courteous and hustled to get my food made in a timely manner. The food was what I would expect at a subway. No issues and would eat here again.

This place is an absolute joke I cannot believe how many times I have been let down by this place…read morethis is just listing some of the things, ran out of meat, closing early etc. I have had it up to here with this place. I don't know what this place can do to step there game up either getting new management or something but they need to do something soon.