Did an amazing job. No fuss, no drama. Someone else had started the tile work in my shower and…read morequit. Picked up and finished everything expertly and quickly. Would use again.

RichTile remodeled my shower and I absolutely love how it came out. The quality and design is…read moreexactly what I wanted and there were no complications. It was finished within 3 days and the experience was very professional.

I would not hire this company for anything. We made an appointment they were not only a no show but…read moreno text no phone call just me and wife waiting and watching for them. YOU'RE FIRED

Excellent work installing quartz bathroom countertop. Explained everything, outstanding customer…read moreservice.

We hired Flooring RVA to refinish existing floors and install new flooring in our home. While the…read moreproject was completed in November, our experience since then has been extremely frustrating. After the job was finished, there was no notification that the job was complete. In fact, several materials and tools were left scattered behind. We then discovered numerous issues and excessive damage caused during the process. This included problems with the subfloor, uneven stain coverage where the old stain shows through, gaps and transition issues, mismatched show moulding, and multiple baseboards that were torn off and not reattached correctly. There was also damage to surrounding walls and trim that occurred during the work. A representative from the company finally came out to review these concerns after numerous contact attempts. Upon reviewing the work in person, RVA flooring acknowledged that portions of the work were done incorrectly. We were assured the issues would be corrected and that someone would follow up to schedule the repairs. Unfortunately, that follow-up never happened. For months, we have made repeated attempts to contact the scheduling team to set a date for the agreed-upon fixes, but our outreach has largely gone unanswered. At this point, we are simply trying to have the workmanship issues and damage addressed as promised. We chose Flooring RVA expecting professional service, quality installation, and accountability. We are still hopeful they will stand behind their work and make this right, and we ask that someone from the company contact us to schedule the necessary repairs.

RUN, don't walk, this place is a joke. Whatever you do, DO NOT PAY before work is completed. Read…read morethe other reviews here, READ THE REVIEWS, they're telling you everything you need to know. We unfortunately paid in advance, the carpet got installed and as the installers were finished we noticed black stains in multiple places. Immediately let the business know. Instead of just replacing it, they wanted try a carpet cleaner, which I should have never agreed to, but I let them try. It didn't work. Then, instead of just replacing it, they wanted to come in and cut out sections to replace, which even their installer said they wouldn't be able to make match with the seams. Their answer? To cover those parts with transition strips. Cheaped out at every step. The lack of communication is insane, weeks will go by and you can't get a response without threatening to write a bad review. In the end we end up with mucked up carpet and no resolution because we paid up front. Do yourself a favor and light your money on fire instead of doing business with this place.

Leo Lantz and his team have worked with our extended family for years. He comes highly…read morerecommended. Leo has wide ranging skills, is thorough and meticulous, and manages a professional and courteous team. He completed very involved renovations on our baths, and we are very happy with the results! We look forward to working with Leo and his team on future projects!

We found Leo Lantz on Angie's list and were very impressed by their flexibility and full range of…read moreservices. Once we started the project which was some updates to our kitchen (backsplash tiling and beadboard installation) and a remodel of our bathroom, we were presented with a very organized timeline and schedule. We made a couple changes during the quote process and John, our project manager, was very accommodating and flexible. The owner, Leo, came out a few times to check on the status and quality of the project and ensured everything was done to his high level of satisfaction. We never thought a remodel of our size could go so smoothly with such efficient and trust-worthy people. We would highly recommend them!

Elias and his crew are amazing. They painted the interior of our house, redid our kitchen and also…read moredid some commercial work for us, always great results.

I feel awful it's taken me so long to write a review but Quality Construction Works is fantastic…read more Elias was professional but also personable. He has great communication skills, always keeping up with us via email or text. He had two other men he worked with and they were fast and polite. As a woman, I've felt uncomfortable being alone with or I've been condescended to by other contractors. I never felt this way with Elias and his team. That's worth a lot to me. We hired Quality Construction to install drywall and insulation in our basement. It was done fast and they did a good job. He was accommodating when we had to have them break for an electrician to come in. It was done in about three days. One of the guys accidentally broke a lamp and Elias offered to reimburse us for it. He's a stand-up guy and he does a great job.

I was totally floored when my mom and I walked into this warehouse full of rug and carpet choices…read more This place isn't fancy, but folks here will roll out the red carpet to help you! We checked out several rolls of carpet, ranging from thin piled to plush piled and ended up choosing a taupe, medium thick carpet with the padding. The staff was incredibly helpful, patient and knowledgeable. They install quickly and professionally. The price was in our range and they even work with you if you need financing. We had such a good experience on our initial visit, that when my mom wanted to do the floors in her sunroom, we went back to Jeter's! They had a fabulous selection of indoor/outdoor rugs and we purchased one that lasted for years! Repeat business? You bet!! When I needed a carpet remnant for our spare room, we went back to Jeter's! I even found a cute cheetah print area rug that I bought on a whim! Love it! It's obvious why their customers keep coming back again and again! No pressure, tons of inventory, super deals and personal service! They also have hardwood flooring, tile, laminate, runners, decorative area rugs and more! For great selection, amazing customer service and pricing that won't dent your carpet bag, Jeter's has got you covered wall to wall!!

Although I did not make my purchase from Jeter's the folks there are friendly and accommodating. I…read morewas quoted a significantly lower price from a competitor so that made my decision for me.

I had the pleasure of working with Salina at the W. Broad Best Tile store in Richmond, VA. I…read morereceived exceptional from Salina during my recent shower renovation project. This was my first experience working on a shower upgrade, and while many customers may come in with experience, I am very much a beginner. From the moment I began working with Selena, she was patient, knowledgeable, and incredibly supportive. She took the time to guide me through the options, explain what would work best, and ultimately helped me select the perfect tile for my remodel. What impressed me most was not only her expertise but also her professionalism and understanding when I needed to make a couple of last-minute changes. Selena transformed what could have been an overwhelming process into an enjoyable and confidence-building experience. Her diligence, knowledge, and willingness to go above and beyond made all the difference for me.

We recently updated our bathtub surround using tile from Best Buy. I ordered extra tile to be…read moresure I had enough and when the job was completed we had 2 unopened boxes of tile left over from the bathroom project and they would NOT let us return it! We hadn't had the tile long as it was only a 1 week project so it's not as though we were returning late. THEY JUST DO NOT TAKE RETURNS! I've never ever been to a tile store that didn't take returns and will not go there again for any reason.,

Not a huge selection, but not a small one either. And it seems like they have little on hand with…read morethe option to order what you want and get it within a week. Sometimes you just want to get your stuff immediately. Nice showroom. One overly-energetic staff person who was beyond eager to help, but just talking to and interacting with her wore me out!

The Tile Shop has the most beautiful selection of the many tile shops we visited. Despite its…read morereputation for being high end (read expensive), its prices are actually quite competitive even with F&D, which states its prices per unit (instead of per sqft) in order to look cheaper. Even though other places also have trendy selections, the quality of The Tile Shop's pieces (heft, hue, style) is noticeably better. Being a maximizer who has to see everything out there, I eventually learned not to waste my time going anywhere else. Their service is also heads and shoulders above the rest. Paul Carroll at The Tile Shop patiently helped us pick out several types of tile that we needed for multiple projects: backsplash, flooring, fireplace. Both his knowledge of tiling technique and sense of artistry gently steered us in the right direction. His expertise was particularly invaluable because we largely finalized our choices while still in California. When we encountered availability issues with our initial choices, he got creative and recommended terrific alternatives. Because of Paul, we landed with selections that tied well with our color schemes--some of which we would never have thought of on our own. If you need someone with an artistic eye, I highly recommend you speak to Paul.

Great selection and awesome prices. I consulted with Renee and she really helped me pick the right…read moreflooring for my brothers kitchen renovation. She never tried to upsell me and didn't show me products that were outside of my budget. I highly recommend Renee at Floor and Decor at Glenside and Broad Street.

WATCH OUT! F&D for sure doesn't seem like a customer friendly place to shop at. Wasn't too happy…read morewith their lack of customer service at the store and so went online to order the product. And apparently, their prices change by store ... I was trying to buy the Platinum Harvest Waterproof Rigid Core Luxury Vinyl Plank online and it showed the price to be $1.29/SF and when I selected this store as the Pick-up, it changed the price to be $1.59/SF. That's an almost 25% price hike and when you are buying 2000SF that adds up to be a substantial amount. And it's not that the product is on a special sale or clearance. BUYER BEWARE