Nice small town pharmacy with a lot of useful items. Very friendly staff ready to offer help when…read moreyou walk in.

I'm genuinely surprised at all the recent negative reviews, as I have used this CVS pharmacy pretty…read morefrequently over the last year. Now that it's built out and new, I really have no negatives as a customer. Everyone at the pharmacy has been attentive and helpful. I would t say anyone is over-the-top friendly, but that is almost never my expectation. They've always been professional and kind enough when I pick up prescriptions inside or at the drive-thru pickup window. I hope this continues to be my experience and I don't have to update with a less-than review!

This is a very busy pharmacy in a densely populated neighborhood. Staff is often harried, "on the…read morerun," and "in the weeds." Customer service reflects this. If everything runs smoothly and you're the sort who's not looking for a friendly face, there's no problem. But if something goofs up (the tablet doesn't work, etc), you can expect a whole lot of attitude. CVS could remedy this with more staff.

They have everything you possibly need, except one or two things. Or... I would have given 5 stars…read morebut they did not take my insurance . The ladies were very nice to help me get a foot boot. The store was clean and cool and the supplies were stocked well. I would really highly recommend this business anytime!

I'm not sure what's going on at this store but apparently something is happening with ownership or…read moremanagement. It took us almost 3 hours to get assistance to buy a walker. Another poor lady was there for 4 hours!! When she asked if there was anyone who could help all of us who were waiting, his response was "Unfortunately we're very shorthanded at this time. Everyone either got fired or quit". The young man who works there is extremely kind, is very knowledgeable and, I'm assuming, is the manager. And if he's not the manager, he should be!! I would recommend coming here because they have a good selection of inventory but make sure to get the young man to help you...he's awesome!!

Our vet called in a prescription to be compounded for our cat, who needed the prescription on an…read moreurgent basis. They couldn't find one of the ingredients, but instead of contacting us they did nothing for nearly a week, while our cat grew sicker.

You don't need to go out of your way for this locally-owned pharmacy (because they deliver to you),…read morebut you'll WANT to do so. They are always busy but provide a measure of patient care that is rare in today's world. They are knowledgeable and kind. They do all of the little extras that make YOU feel important. Imagine that -- a place where customer service isn't lost on its employees. I highly recommend the Plain City Druggist.

Cannot get real person when you call in with a prescription question. Forced into voicemail for a…read morecallback. The callback doesn't come with caller id, so you are in an infinite voicemail loop. We don't want a digital experience. We want to talk to a REAL PERSON

My experience and rating is based on the corporate decision to use a poor quality AI program to…read moreanswer phones. To ask a simple question requires going through an AI that can't actually connect you to the pharmacist, can do anything if you are not already a customer on fileb(birthday validation) and always just let's you leave a voicemail after all that nonsense. I'll go elsewhere where Im appreciated as a customer and patient.

Professional service with local delivery and education on meds you can't get in other pharmaciesread more

Never answers the phone in pharmacy.never has medicine ready five trips in a day gets to be a…read moreheadache.ready to find another pharmacy.store part is ok.

Walgreens at 3015 East Livingston Ave. the photo lab, the associate there is not very friendly and…read morealso very impatient when it comes to waiting on you. You have a chance to check out there at the counter but instead she has an excuse that the registers are down come to find out they're not down she's just too lazy to check you out. So be careful when you go there. By the way the associates name is Ariel.

no stars! these folks lack 0 common sense! it takes multiple trips to fill prescriptions and the…read moreemployees are not helpful! go anywhere but here! i had to put 1 star...but its NO STARS

I have went here forever the Pharmacy staff are very helpful I have known a few of them since I was…read morea kid at another pharmacy long ago, I like that I walk in and they remember you, you don't get service like that anymore!